Trusted Agent profile · Liverpool, Merseyside
★★★★★
548 reviews across 1 platform
107 Mount Pleasant, Liverpool, Merseyside, L3 5TB
Part of Hunters, see every office.
Hunters's office in Liverpool, Merseyside, at 107 Mount Pleasant, is rated 4.6 out of 5 across 548 reviews on 1 platform, including 548 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
4/5
GoogleI called their office one day and I’m not from Liverpool. Having been greeted by some rude agents was pleasantly surprised about the friendliness received from Kiki. She was very thorough with advice and has changed my search potentially saved me money from making a bad decision. Honest good and value of my time.PositiveProfessionalism
Thank you Taran for your 4 star review. This means a great deal to Hunters and the rest of the team.
5/5
GoogleMoving was much less stressful than other letting agents I have used before. Abi and Shelley were very helpful and quick to respond to my e-mails. With all most of the documents/checks being done online, it definately saved time and stress. I would recommend hunters.
5/5
GoogleMoving was much less stressful than other letting agents I have used before. Abi and Shelley were very helpful and quick to respond to my e-mails. With all most of the documents/checks being done online, it definately saved time and stress. I would recommend hunters.
5/5
GoogleFast and helpful communication from Holly Lloyd, made the letting process smooth and easy!
Thank you Joe for taking the time to leave a 5 star review. We are delighted to hear your positive comment's
5/5
GoogleHunters have been great help informing us of everything that goes on. Chloe especially has been amazing with organizing a maintenance job for us and making sure everything occured smoothly and satisfactorily for us. It definitely feels like she and Hunter's put the tenants first
Thank you Henry for your 5 star review. We are glad that you felt you were a priority however it is more the case that we do the right thing.
5/5
GoogleI recently rented a property via Hunters estate agent. The person who dealt with the rental was Holly Lloyd who was professional and supportive throughout the entire process.
Thank you Louise for taking the time to leave your 5 star review.
5/5
GoogleRay did an amazing job in painting the walls. The walls had marks and damp areas. He fixed them and painted them all. Great service and was very friendly
Thank you Mira for your 5 star review. We are delighted that you are happy with the service.
5/5
GoogleHunters, and Leah in particular, are proactive, courteous and incredibly efficient. Navigating a property sale is pretty fraught at the best of times, so you want someone structured, level-headed and communicative. All of that for a competitive fee. I can’t speak more highly of them. The Liverpool office is top-notch, and Leah leads it brilliantly. Use them.
Thank you Zardoz for your glowing review. I am delighted to hear that you are extremely happy with the service that you have received from Hunters
5/5
GoogleWhat can I say but awesome and pleasant experience interacting with the staffs at Hunters. From start to finish, I've been made aware of everything regarding my move into their property. All my enquires were answered quickly. Not a lot of housing agents I can say all this about.PositiveResponsiveness, Quality, Professionalism
Thank you so muck Mariam for taking the time to leave your 5 star review. It is very important to us as we strive to deliver a first class service every time through with the help of our reviews. Please do not hesitate to speak to a member of the team if you need any further help.
5/5
GoogleId just like to say a massive thankyou to holly at hunters. She has been amazing thoughtout our whole process of moving home, definitely couldn’t of done it without you everything ran so smoothly and fast.
Thank you Courtney for taking the time to leave a 5 star review. We are delighted to hear how how happy you are with the service you have received from Hunters.
5/5
GoogleWe have recently transferred our portfolio to Hunters after hearing some very good reviews and we have not been disappointed! Abi is fantastic and has kept us informed throughout the process. I am looking forward to working with them in the future.
1/5
GoogleThis is the worst estate agents. I found the branch manger Tracey to be really rude on the phone, i called twice last week to view a property for sale and i waited for her call back on 2 occasions, she was really unprofessional i would never buy or rent for this estate agents ever !
Thank you for your feedback, although I have to admit that I dont recall your name or the the promise of a call back. I would be extremely grateful if you could provide the name of the property that you wanted to view to help me assist you further. Could you kindly call the office on 0151 707 7777 and speak to a member of the team. Thank you again for taking the time to provide your feedback
5/5
GoogleHunters made everything simple and straight forward for my first private rental agreement. Holly in particular was standout, always pleasant to communicate with and quick to respond with any issues I had
Thank you Ben for your 5 star review. We are delighted to hear how happy you are with the service that you have received from Hunters, in particular, Holly.
4/5
GoogleAbsolute joys and profesionals to work with, even when they were at thier busiest they were kind and attentive. never on hold for lon gand when they had to call back it was always that day. If you are looking for a property then I would highly suggest Hunters.PositiveProfessionalism
Thank you Oscar for your 5 star review. The entire team is delighted to hear how happy you are with the service you have received. Thank you so much!
5/5
GoogleWe had to move into a house on short notice and was very stressed. We saw several flats and dealt with multiple estate agents but Hunters were easily the most professional. They knew what they were talking about and dealt with any of our concerns promptly. Would highly recommendPositiveProfessionalism
Thank you Owain for your 5 star review. We are delighted to know how happy you are with the service you have received. It means so much to the entire team
4/5
GoogleIt was really a great experience . They are very professional and friendly . I am new to this place but they help me a lot to find out a house and give all support .
Thank you Jeemol for your 4 star reveiw. We would be extremely to hear what we could have done to make it a 5 star review.
5/5
GoogleHad some really valuable conversations and help with staff at varying times here, Kiki, Tracy and most recently, Josh who was extremely helpful and gave some really valuable insight, answering any questions i asked. As a whole, been really impressed with the professionalism and level of service to which this branch provides.
Thank you Alex for your review. We are delighted to hear how happy you are with the service that you received from Kiki
5/5
GoogleI had a refreshingly great experience dealing with Hunters Liverpool recently. My queries were handled by a lovely lady called KIKI and she did an outstanding job - I only wish that this was the case with all estate agents! If you call them, speak to Kiki.PositiveResponsiveness, Professionalism
Many thanks Ayden for your 5 star review. We are delighted to learn how happy you were with the service you have received from Hunters, in particular Kiki.
5/5
GoogleI’ve recently renewed my tenancy agreement for the third year. Mike is very kind and friendly and the staff has greatly improved during the years. It’s a very professional and efficient team. Problems are usually solved very quickly. I recommend it.
5/5
GoogleThe contracting process was very smooth, even though I was a foreign student. I was particularly indebted to Holly. Very good Service!!
Thank you Nishijima for taking the time to leave your 5 star review. We are delighted that you are happy with the service that you have received and look forward to assisting you at any point in the future
5/5
GoogleI viewed two properties with Hunters before renting the second. Hunters were flexible with the viewings and the staff were accommodating. Shelley was very quick with getting information to me and Hunters made the experience very smooth and simple.
4/5
GoogleThe agency was very helpful in getting the references finalized and finished off just before i moved in. Shelley was very kind and helpful throughout the process with quick responses. Hope the nice service continues throughout my tenancy.
5/5
GoogleI had a really good experience on the sales side as I bought a flat through them and also on the lettings side, very fast answers and great service especially from Chloe on letting and Kiki from sales
Thank you Cindy for your 5 star review. The entire team is delighted with how happy you are with the service that you received from Hunters.
5/5
GoogleAs a landlord for some 7 years, I have recently instructed Hunters to take over the management of two of my properties in Liverpool. To date, Mike, Tracey and Chloe have been flawless in the their professionalism, advice, and responsiveness in property management. Highly recommended.PositiveResponsiveness, Professionalism
Thank you so much Sam for your 5 star review. So many businesses are being destroyed by unfair damming reviews, so it is so nice to hear your appreciation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Liverpool won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
