Homesure Property Liverpool reviews

★★★★★ 5/5

Trustpilot

Highly recommended to any landlord, thank you Liam!

As a landlord I can highly recommend Homesure. They have been managing my property for a couple of years and their service is truly outstanding. Great communication, reliable, friendly, professional and very efficient. Liam has been recently looking after a change of tenants and maintenance works and the process has been extremely smooth. Thank you so much Liam and the whole Homesure team for your great work! :)

G · 20 February 2024

★★★★★ 5/5

Google

Big thank you to Caitlin and VIcki for all your help and support in the sale of our house! I would 100% recommend Homesure. Great communication from start to finish, regular updates and easy to contact. Professional, friendly and approachable and always happy to help with any questions or advice.

Alison · 12 December 2025

★★★★★ 5/5

Trustpilot

We viewed our flat after quite a few…

We viewed our flat after quite a few viewings that were unsuccessful and we were getting a bit disheartened with the experience. As soon as we saw the building and the flat itself we knew we loved it and decided to submit interest straight away. Cerys who showed us the flat and who has been our contact with Homesure has been excellent throughout ensuring a smooth and happy experience. She answered any and all of our questions and was very helpful with our move in date. Overall a lovely and professional experience finding our new home.

Holly · 6 May 2026

★★★★★ 5/5

Google

Homesure's Cerys Thomas was the perfect person to liaise with from Day One to Property Let. She just got it right every time, answering my queries and concerns, finding out if she wasn't certain about something, and I really felt she …

Jane · 16 February 2026

★★★★★ 5/5

Google

Bought a home recently, Homesure Woolton were the estate agents representing the people I was buying from. I've never really understood the need for estate agents untill working with this team, they were fantastic! From the first call to picking up the keys, my experience couldn't have been better. If I'm ever moving again, this team will be the first people I call. Jen and Vic were my main contacts, great girls, on the ball, straight to the point and couldn't do more for you. Brilliant experience, thanks guys

John · 19 December 2024

★★★★★ 5/5

Trustpilot

My experience with Homesure was great

My experience with Homesure was great! I want to personally thank Adam and the team for their patience, even when we had a little delay with our guarantor, they were patient enough for him to come through. We moved and we're settled, thanks guys. Oh, I won't forget to mention that whenever you ring them, they're always there to respond.

Sanni · 1 June 2024

★★★★★ 5/5

Trustpilot

Was a tenant with Homesure for 14 months

I have been a tenant with Homesure for 14 months. My experience was fantastic any problems that came up they was very quick to respond. Thank you to my Agent Liam who looked after me & treated me with the utmost respect cheers mate. My time with Homesure was hassle free. Would like to say goodbye thank you to Liam & everyone at Homesure. ❤️👍🤗

Carl · 19 January 2024

★★★★★ 5/5

Trustpilot

Happy Tenant

My experience with Homesure is an extremely positive one, I have been a tenant of homesure properties for 6 years and I've found anyone I deal with at this team to be very helpful, kind and good at what they do, anything i've needed over the near decade I've lived under their care, they have always found a way to suit everyone quickly and efficiently, I've closely dealt with Liam who I have found to be very useful, positive and always happy to help, thank you homesure team

Emma · 17 November 2024

★★★★★ 5/5

Trustpilot

I have recently moved into a property…

I have recently moved into a property managed by Homesure and it as been one of the easiest things I’ve ever done. Liam is the person I’ve been dealing with and he has made the whole thing ten times easier. He’s lovely to speak to, very down to earth and gets things sorted as quickly as he can.

Hhh · 3 May 2024

★★★★★ 5/5

Trustpilot

Excellent Service and Support from Homesure Property, Highly Recommend!

I've been using Homesure Property for letting my property, and I couldn't be more pleased with the service, especially from Liam at the Woolton branch. Liam has been my single point of contact, and his professionalism and clear communication have made the entire process smooth and stress-free. Whenever Liam is involved, I feel completely assured that everything is handled efficiently. His helpfulness and attention to detail have been outstanding, and I would highly recommend Homesure Property to anyone looking for a reliable and supportive letting agency.

Anil · 14 October 2024

★★★★★ 5/5

Trustpilot

I have worked with Homesure for a…

I have worked with Homesure for a number of years and would highly recommend them, especially Liam who always goes above and beyond. (It's a shame his football skills aren't up to the same standards though) :/I'd always recommend Homesure for anybody looking to rent their property out as the team there is so much better than the competitors with their proactive and systems based approach. 5 Stars!

Peter · 18 August 2023

★★★★★ 5/5

Google

I'm a first-time buyer and it's been nerve-racking trying to navigate the property market. There's a lot to get your head around, and to add to that, I've had my share of bad experiences with local estate agents. From agents trying to coerce me into blatant bidding wars, to poor attempts at selling me their "Hot buyers" schemes. I quickly started to lose faith in estate agents altogether. However, I can honestly say that Homesure Woolton are fantastic! I went to view a property under Homesure, and I was shown around by Mal, who was really helpful. He greeted us with a warm welcome, and not only provided us with a vast amount of information about the property, he also asked us questions too. He even went out of his way to ring the office when he didn't have the answer to one of our questions. After viewing the property, I visited the Homesure Woolton office and spoke to Lois, who was extremely helpful. From start to finish, Lois went through the whole process of purchasing a property, going into great detail for each step, and outlining what documentation I will need to provide at each stage. Lois was kind, friendly, and down to earth the entire time, all whilst maintaining a high standard of professionalism. As a first-time buyer, it was really beneficial to meet and speak to the Homesure Woolton team, and I believe that every first-time buyer should receive the same help and support that Homesure provided me. I'm now confident in what I'm doing, and now feel like I have the knowledge required to take that first step onto the property ladder. I want to thank the Homesure Woolton team for doing a great job, you should all be proud of yourselves.

Daniel · 17 June 2022

★★★★★ 5/5

Google

Homeshure Lettings have provided a professional and reliable service, with almost three years spent within their lettings and a recent move to another of their properties. The staff have been very cooperative, and especially Aleesha, who …

Jenil · 16 January 2026

★★★★★ 5/5

Trustpilot

Helpful Hannah

Homesure lettings have always been helpful, efficient and highly professional in all of the dealings I have had with them.Staff are warm and professional in their manner, ready to listen and act accordingly.The most recent member of staff to assist me was Hannah.She quickly and knowledgeably answered my query, carried out an investigation and replied to me in a timely manner, having solved the problem. She was courteous and efficient and happy to help. She provided an excellent service and I am very grateful to her.Thanks Hannah - and Homesure.You are doing a great job and are highly recommended. 👍🙂

Veronica · 29 August 2024

★★★★★ 1/5

Google

Leaking raidiators, plaster falling from wall, plank of wood used for a kick board, painting over horrendous tiles instead of replacing, gaps above kitchen outlets, paint crumbling from internal walls, threshold not fitted, rusted radiators, damp. These are a few of the many issues waiting to be resolved after a year of calls, emails and chasing up the team. Understandably most if this is due to having a landlord that doesn't care, however, the lack of communication from this company is awful, if I want an update I need to chase, homesure are not forthcoming, when asked to speak to a manager directly or to the landlord I am ingnored. Wouldn't recommend to anyone letting or considering using them for sales.

Kimmatt · 16 February 2026

★★★★★ 5/5

Trustpilot

Homesure couldn't have done more!

From start to finish Homesure (Sue in particular!) couldn't have done more to help with the sale of our home. We have been dealing with Sue for years as our mortgage advisor (also 5/5 😉), and after the agent we were initially dealing with left the business she also ended up being our primary contact for the sale of our home.We ended up at the bottom of a particularly awkward chain. It's no exaggeration to say that without the support offered by Sue and the team there's a decent chance we would either still be waiting to exchange contracts or the sale might have ended up falling through.We will absolutely be recommending Homesure to friends and family and will continue to recommend Sue's mortgage advice to anyone that will listen 😅

Adam · 17 July 2024

★★★★★ 5/5

Trustpilot

I recently moved out of my property and…

I recently moved out of my property and Cerys made the whole process smooth and stress-free from start to finish. She was friendly, professional, and always quick to respond to my questions. Her clear communication and helpful attitude really took the pressure off during what could have been a stressful time.

Customer · 8 August 2025

★★★★★ 5/5

Trustpilot

Helpful staff

I am in the process of relocating and phoned your company for some advice and spoke to Abbie Tarbuck-Jones. It's really nice to speak to someone who genuinely wants to help and who knows what they are talking about. I have spoken to other agents and felt like I was being a nuisance asking questions, yet Abbie was very patient which I appreciated.

Angela · 17 August 2023

★★★★★ 5/5

Trustpilot

Helpful staff

I am in the process of relocating and phoned your company for some advice and spoke to Abbie Tarbuck-Jones. It's really nice to speak to someone who genuinely wants to help and who knows what they are talking about. I have spoken to other agents and felt like I was being a nuisance asking questions, yet Abbie was very patient which I appreciated.

Ang · 17 August 2023

★★★★★ 1/5

Trustpilot

After receiving several letters…and completed online form still no contact!

After receiving several letters inviting me to contact them I finally did. After speaking with Izzy via the phone I thought I would visit the shop to further my application. To my disappointment the shop doesn't open at weekends although the website says it does. What estate agent does not open at the weekends when surely you get the most footfall from potential buyers?.

Mark · 30 May 2026

★★★★★ 5/5

Google

Homesure were absolutely brilliant with the sale of my house from start to finish. Caitlin was professional and friendly at the initial meeting, handled the listing perfectly, and made everything feel effortless. Izzy was equally …

Sanjeev · 16 December 2025

★★★★★ 5/5

Google

Homesure Property have been looking after my portfolio of properties in Liverpool for the last 5 years. Living and working in London I was recommended Homesure by a friend to manage the properties and i can honestly say I have never dealt with a more efficient, well run, easy to work with and reliable management company. Everyone in the office was a pleasure to deal with, from lettings through to maintenance and sales. After deciding to sell the portfolio, the sales team recently helped me sell all the houses with great success. I would HIGHLY recommend Homesure!!! Thank you Nick and team.

Mike · 17 June 2021

★★★★★ 5/5

Trustpilot

Our experience of Homesure has been…

Our experience of Homesure has been outstanding. Amy was our point of contact and she couldn't have been more helpful in selling our property. Fantastic communication throughout the process. Thank you Amy and Homesure, A*** property letting and estate agent.

Suzanne · 4 October 2024

★★★★★ 5/5

Trustpilot

I’m a roofing contractor working in…

I’m a roofing contractor working in partnership with homesure good company to work for they are proactive in repairs for their tenants and especially Abbie who’s always quick to respond to any given query quickly, meticulously and precisely.All the tenents we visit seem to be happy with homesure and would definitely recommend to anybody as there go to estate agent.

Leigh · 22 August 2023