Trusted Agent profile · Liverpool
★★★★★
297 reviews across 2 platforms
35 Road, Crosby, Liverpool, L23 5SD
Berkeley Shaw Estate Agents's office in Liverpool, at 35 Road, is rated 4.4 out of 5 across 297 reviews on two platforms, including 236 Google reviews rated 4.4.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
GoogleBerkeley Shaw have been really helpful in our house buying process, always contactable when we needed them and there to answer any questions we had. Thank you.
That's kind of you to say Sally. We really do try our best for all of our clients. We appreciate the review!
5/5
TrustpilotBerkeley Shaw were fabulous.
The staff at Berkeley Shaw were fabulous!They handled a complex sale professionally and with good humour!I would highly recommend Berkeley Shaw.
1/5
GoogleFailure to comunicate took valuble time of work for them not to show up and the last thing they failed to tell me it already been let 1 star is for they polite on phone
Hi Peter We are really sorry that this happened. The member of the Lettings team whom was responsible for this mix up is no longer with Berkeley Shaw. We are not the perfect organisation but we do try to get better each day. We hope to see you again soon and hope you have a better experience next time! Best wishes
5/5
GoogleExcellent service resulting in a smooth sale
Great stuff thanks Michael. It is great to have such good feedback from you!
5/5
GoogleAnother property acquired through BS. The usual please t and professional Service. Highly recommended.
Hi Neil Thank you for choosing us and thank you for being so pleasant to deal with. We look forward to working with you in the future.
3/5
GoogleBeautiful place to visit your family
True, but why only 3 stars?🤣🙄🤪 …
5/5
TrustpilotOne thousand per cent would recommend
I cannot put into works how hard the Crosby team work.
5/5
TrustpilotBrilliant experiance selling our house…
Brilliant experiance selling our house with Berkeley Shaw.
5/5
GoogleGreat service, very realistic pricing, great communication, went above and beyond
Thank you for your business Jane. We enjoyed working with you whilst selling your property in Hightown
5/5
GoogleAbsolutely amazing farmageddon 😂 …
Scary!!🤣🤣🤗🤗🫣🫣👻👻🤷🤷 …
1/5
GoogleRude. Not helpful. Didn't return calls. Tell you things that arnt true like the staff you want to speak to are in meetings when they are not in the office
Hi Bev Sorry to hear this....we are looking into how this could have been possible. It's likely that it's a genuine misunderstanding. We are sorry we couldn't help you. Keep safe and when we know more we will contact you
5/5
TrustpilotVery impressed with the marketing
Very impressed with the marketing, the staff knowledge and their speed of response. Highly recommended
1/5
GoogleVery very unhappy with this agent. We used them to look for a house to buy but a number of very unsatisfactory things have happened with two different houses so we've decided to bin them and change agent... I would not recommend these as they are useless, clueless, and stupid. If they carry on like this then they wont be around for much longer... Hate them
5/5
GoogleChris and Kerstie supplied me the professional service, very great purchasing experience. Definitely will use Berkeley Shaw in the future!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Bing, great to hear. Lots of hard work was put in on all sides to get deal done in the end. Good luck
4/5
GoogleI have dealt recently with the rental division and they have been very professional going out of their way to help. Excellent service.
Thank you Andrea, that's really good to hear. Thank you for choosing us to let and manage your property. We look forward to having you as a very valued client.
5/5
GoogleI bought my house via Berkley Shaw and had a smooth positive experience. Would recommend.PositiveResponsiveness, Quality
Great to hear George! Thank you and enjoy...
5/5
GoogleExcellent, courteous and efficient staff
Thanks Mum🤣😁👌 …
5/5
GoogleVery pleasant pub and friendly staff. We enjoyed the roast dinner which was served promptly. Not overpriced and a good selection of mains and desserts.
🤣🤣🤣🤣🤣🤩🤩🤩🤩 We have had to recently close the kitchen due to Covid, so we will have to stick to selling and managing property for now😜 …
5/5
GoogleExcellent service they keep us update when selling our house would recommend to anybody selling there house.PositiveResponsiveness, Quality, Professionalism
Peter, It was a pleasure selling your home in Waterloo. A true gent! Best of luck in your new home. Thanks for the positive review!
5/5
GoogleCompleted the purchase of our home. Helpful and professional throughout. Would recommend.PositiveProfessionalism
Lovely Lorna! Thanks you and best of luck!!
5/5
GoogleAmazing staff and customer service experience. All the staff provided a very warm welcome with a quick and friendly service Highly recommended
Thanks Brandon.. really good of you to say!
5/5
GoogleExcellent responsive service. Highest valuation of local agents but spot on as offer exceeded the asking price.
That's great Lyndsey, thank you. John is hugely experienced in valuing Crosby and Blundellsands property and knew we could achieve more for you than what the other agents had said. Hence the' offers in excess of ' Great to be a part of your sale and thank you for your ongoing business!
5/5
GoogleWe use Berkeley Shaw to manage a number of properties. Find John and Rachel very easy and friendly to deal with.
Thanks Lauren😁 …
5/5
TrustpilotExcellent professional service
Professional, informed and helpful advice.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
