Address Students Liverpool reviews

The satisfaction of our tenants is something we take very seriously and we are concerned to see that you have given us a 1 star review. We are very sorry that you feel this way. Your reasons for doing so is somethgin we would like to address and hopefully we can help you feel better about the services you have received / are still receiving from us. Any feedback you can provide us will help us resolve any issues that may be outstanding, or will help us improve our services going forwards. We welcome constructive criticism. Please note that issues relating to Landlords contractors may not be something we are able to control as they are outsourced contractors instructed by your landlord (not our agency). We are however here to help facilitate a speedy resolution to matters wherever possible and we are here to assist in this whatever way we can. We look after close to 2000 students in the city as well as many more residential and commercial tenants. In general our client satisfaction is very positive. We do however appreciate that we are not perfect and on occasion mistakes / lapses in service may happen. This is something we always strive to resolve. So that we can better understand your reasoning, would you be happy to give us a call or email to discuss what has let you t giving us this review? Hope to speak to you soon

The satisfaction of our tenants is something we take very seriously and we are concerned to see that you have given us a 1 star review. We are very sorry that you feel this way. Your reasons for doing so is somethgin we would like to address and hopefully we can help you feel better about the services you have received / are still receiving from us. Any feedback you can provide us will help us resolve any issues that may be outstanding, or will help us improve our services going forwards. We welcome constructive criticism. Please note that issues relating to Landlords contractors may not be something we are able to control as they are outsourced contractors instructed by your landlord (not our agency). We are however here to help facilitate a speedy resolution to matters wherever possible and we are here to assist in this whatever way we can. We look after close to 2000 students in the city as well as many more residential and commercial tenants. In general our client satisfaction is very positive. We do however appreciate that we are not perfect and on occasion mistakes / lapses in service may happen. This is something we always strive to resolve. So that we can better understand your reasoning, would you be happy to give us a call or email to discuss what has let you t giving us this review? Hope to speak to you soon

I have see you have posted a 1 star review. Without knowing your specific issue I am unable to comment however, that said, I am very sorry that you feel the need to rate us so negatively. We constantly strive to improve our services all the time and therefore constructive criticism is always helpful to prevent you or any other tenants under our management from experiencing apperceived unsatisfactory service. If you wish to email us we will be more than happy to look into any issues you have raised and ee what we can do to alleviate any concerns. Thank you

Hi Gaz, I have see you have posted a 1 star review. Without knowing who you are or the issue Is am unable to comment however, that said, I am very sorry that you feel the need to rate us so negatively. We constantly strive to improve our services all the time and therefore constructive criticism is always helpful to prevent you or any other tenants under our management from experiencing apperceived unsatisfactory service. If you wish to email us we will be more than happy to look into any issues you have raised and ee what we can do to alleviate any concerns. Thank you

I have see you have posted a 1 star review. Without knowing your specific issue I am unable to comment however, that said, I am very sorry that you feel the need to rate us so negatively. We constantly strive to improve our services all the time and therefore constructive criticism is always helpful to prevent you or any other tenants under our management from experiencing apperceived unsatisfactory service. If you wish to email us we will be more than happy to look into any issues you have raised and ee what we can do to alleviate any concerns. Thank you

I am sorry to hear about your 2 star review and I am assuming dissatisfaction with our service. I cannot however see what the issues where with your tenancy and you have not left any information relating to this. We do not want to se any disappointed tenants so in an attempt to rectify any dissatisfaction I would like to invite you to get in contact with us so that we can discuss the matters, if for nothing else than to improve our service in future for other people.

I am sorry to hear about your 1 star review and I am assuming dissatisfaction with our service. I cannot however see what the issues where with your tenancy and you have not left any information relating to this. We do not want to se any disappointed tenants so in an attempt to rectify any dissatisfaction I would like to invite you to get in contact with us so that we can discuss the matters, if for nothing else than to improve our service in future for other people.