Trusted Agent profile · Liverpool

Address Students Liverpool reviews

3.0

★★★★★

140 reviews across 1 platform

97 Mount Pleasant, Liverpool, L3 5TB

Address Students's office in Liverpool, at 97 Mount Pleasant, is rated 3.0 out of 5 across 140 reviews on 1 platform, including 140 Google reviews rated 3.0.

Google logo

3.0 / 5

140

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

5/5

Google

Emergency line were very helpful when I lost my key.

Fred · 13 June 2023

5/5

Google

Fab company to deal with xx

Pat · 13 June 2023

5/5

Google

Cracking guys, used address for 3 years they actually know what there doing unlike other agents! Alex and Claire really standout for being helpful and going the extra mile.

Mathew · 14 June 2017

1/5

Google

Rating only, no written review.

Thomas · 16 March 2026

Agent replied · 16 April 2026

Hello, Thank you for taking the time to leave a review. We’re sorry to see that your experience appears to have fallen short of expectations. As no further details were provided, we’re unfortunately unable to identify what may have gone wrong. We would genuinely appreciate it if you could contact our team directly or update your review with more information so we can investigate and address any concerns. We’re always committed to improving our service and welcome the opportunity to resolve any issues. Kind regards, Address Properties

5/5

Google

Very polite and helpful, really enjoyed my stay thy was always happy to listen to any questions I had. Would highly recommend.

Jade · 14 June 2019

1/5

Google

Rating only, no written review.

Srinidhiy · 20 December 2025

Agent replied · 27 December 2025

Hello, Thank you for taking the time to leave a review. We’re sorry to see that your experience appears to have been disappointing. As no further details were included, we’re unable to identify what went wrong or how we can help resolve the issue. We would really appreciate it if you could contact our team directly or update your review with more information so we can look into this and address any concerns. We’re always keen to improve our service and ensure a positive experience for our tenants and landlords.

5/5

Google

Would definitely recommend to any landlords. Really personal service which makes sure that tenants and landlords are well taken care of.

Michael · 14 June 2017

5/5

Google

Absolute amazing customer service always help you with every need for your property, can’t fault them :)

Caitlin · 14 June 2019

5/5

Google

Helpful staff. Really easy to communicate with. No issues what so ever.

Amy · 14 June 2019

5/5

Google

Great and fabulous staff who look after thier tenants

Alan · 13 December 2019

5/5

Google

Great and fabulous staff who look after thier tenants

Alan · 14 June 2019

5/5

Google

Very friendly staff would highly recommend

Kyle · 14 June 2019

5/5

Google

Professional service and really friendly staff.

Jacob · 14 June 2019

5/5

Google

Great letting agency highly recommend

Stephen · 14 June 2019

5/5

Google

Very Good experience

Ralpheal · 14 June 2019

5/5

Google

Rating only, no written review.

Shaun · 13 February 2025

1/5

Google

Rating only, no written review.

Nina · 14 March 2024

Agent replied · 12 June 2024

Hi Nina, without knowing your specific complaint we are unable to comment. However, if you wish to call our office on 0151 709 0500 we would be more than happy to arrange a meeting with you to discuss any outstanding matters and hopefully we can alleviate any concerns.

5/5

Google

Rating only, no written review.

Katie · 14 March 2024

Agent replied · 12 June 2024

Hi Katie, thank you for your five star review we are glad you had a positive experience with us.

1/5

Google

Rating only, no written review.

Jess · 15 December 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave a review. We're sorry to hear about your experience. We’ve noticed there wasn't specific information provided in your review and as such it’s hard to comment on this particular review. We take all feedback seriously and strive to address any concerns promptly. Your satisfaction is important to us, and we'd greatly appreciate the opportunity to understand your situation better. Please feel free to reach out to our dedicated team directly at 0151 709 0500 or email us at hello@address-properties.co.uk . We're here to assist you and ensure your experience meets your expectations. We hope to have the chance to turn your experience around.

2/5

Google

Rating only, no written review.

Hamza · 16 October 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave a review. We're sorry to hear about your experience. We’ve noticed there wasn't specific information provided in your review and as such it’s hard to comment on this particular review. We take all feedback seriously and strive to address any concerns promptly. Your satisfaction is important to us, and we'd greatly appreciate the opportunity to understand your situation better. Please feel free to reach out to our dedicated team directly at 0151 709 0500 or email us at hello@address-properties.co.uk . We're here to assist you and ensure your experience meets your expectations. We hope to have the chance to turn your experience around.

5/5

Google

Rating only, no written review.

Joe · 17 August 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us such a glowing review! We're thrilled to hear about your positive experience with our letting agency. It's incredibly rewarding for us to know that our services have met your expectations. Once again, thank you for choosing Address Properties. We look forward to continuing to exceed your expectations.

2/5

Google

Rating only, no written review.

Máté · 18 July 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave a review. We're sorry to hear about your experience. We’ve noticed there wasn't specific information provided in your review and as such it’s hard to comment on this particular review. We take all feedback seriously and strive to address any concerns promptly. Your satisfaction is important to us, and we'd greatly appreciate the opportunity to understand your situation better. Please feel free to reach out to our dedicated team directly at 0151 709 0500 or email us at hello@address-properties.co.uk . We're here to assist you and ensure your experience meets your expectations. We hope to have the chance to turn your experience around.

1/5

Google

Rating only, no written review.

Bella · 13 June 2023

Agent replied · 12 June 2024

Hi Bella sorry to se this review. If you wish to provide some feedback as to the details of the reason you feel we are deserving of this review then I will be more than happy to look into matters for you. I hope that we will be able to alleviate your concerns.

5/5

Google

Rating only, no written review.

Eve · 13 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Address Students's Google reviews
The Trusted Agent

Is this your office? Claim your page.