Trusted Agent profile · Liverpool Central
Verified
★★★★★
913 reviews across 6 platforms
20 Sir Thomas Street, Liverpool Central, L1 6BW
Part of Belvoir, see every office.
Belvoir's office in Liverpool Central, at 20 Sir Thomas Street, is rated 4.8 out of 5 across 913 reviews on six platforms, including 497 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
497
Reviews on Google
This office
56
Reviews on Facebook
This office
54
Reviews on Yell
This office
95
Reviews on The Trusted Agent
This office
174
Reviews on The Trusted Agent
This office
37
Reviews on allAgents
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I’ve had such a positive experience with Belvoir Liverpool. They provided incredibly quick responses and were always there with support when I needed it most ...Read the review from buyers
After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ...Read all 42 from landlords
They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ...Read all 50 from tenants
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Liverpool Central office, from every platform, shown as written. First names only.
5/5
The Trusted AgentWe have been extremely impressed with the property management services provided by Amy and Rebecca at Belvoir Liverpool Central.Their professionalism, attention to detail, and excellent communication have made the process seamless and stress-free. Highly recommended for anyone seeking reliable and top-notch property management!
5/5
allAgents"Happy with..."
My experience with Belvoir thus far is one that I am happy with. Arranging the viewing was easy and I was promptly responded to. The viewing was conducted by Haris who is very friendly and helpful. I had difficulties finding a guarantor my apartment (my fault, not Belvoir's) and when emailing Amy to sort this, she was very patient and understanding. She has a very approachable personality, is honest and down to earth whilst still retaining professionalism.
4/5
The Trusted AgentDecent service once we got the ball rolling, if you want a response don't bother ringing, there was never an answer in the 10x I tried. Head into their offices. Swift emailing once I'd viewed and agreed on the place so can't fault them for that. Kostas is a nice bloke and was accomodating to my self employed income status, which had the potential to hold up proceedings
4/5
YellGood except they don't answer the phone
Decent service once we got the ball rolling, if you want a response don't bother ringing, there was never an answer in the 10x I tried. Head into their offices. Swift emailing once I'd viewed and agreed on the place so can't fault them for that. Kostas is a nice bloke and was accomodating to my self employed income status, which had the potential to hold up proceedings
5/5
The Trusted AgentBelvoir, you have done it again!
Thank you Belvoir, you have done it again! For the second time, your team has provided outstanding service in letting my properties. The consistency and quality of your work continues to impress me. Just like my first experience, everything was handled with the utmost professionalism and care from beginning to end. Amy, once again you have been exceptional! Your expertise and commitment to finding the right tenants is remarkable. I truly appreciate your prompt communication and how you guided me through each stage of the process with patience and clarity. Your personalized approach makes all the difference and gives me complete confidence that my properties are in the best hands. Belvoir's attention to detail and thoroughness with all the necessary checks and paperwork demonstrates why you're leaders in property management. I wouldn't consider using any other agency for my properties. For anyone considering letting their property, I can wholeheartedly recommend Belvoir based on my consistently positive experiences. Looking forward to working with your fantastic team again!
5/5
YellBelvoir, you have done it again!
Thank you Belvoir, you have done it again! For the second time, your team has provided outstanding service in letting my properties. The consistency and quality of your work continues to impress me. Just like my first experience, everything was handled with the utmost professionalism and care from beginning to end.Amy, once again you have been exceptional! Your expertise and commitment to finding the right tenants is remarkable. I truly appreciate your prompt communication and how you guided me through each stage of the process with patience and clarity. Your personalized approach makes all the difference and gives me complete confidence that my properties are in the best hands.Belvoir's attention to detail and thoroughness with all the necessary checks and paperwork demonstrates why you're leaders in property management. I wouldn't consider using any other agency for my properties. For anyone considering letting their property, I can wholeheartedly recommend Belvoir.
5/5
The Trusted AgentReview of property and propert manager (Nathan Louter)
I have had the occasional issue (things out of anyone's hands such as broken radiator and oven). These issues have been fixed immediately, great service overall. Very happy with the apartment and communication from the propert manager.
5/5
GoogleCan’t thank Belvoir enough for what they have done for me. Exceptional customer service and went the extra mile for me in every way they could. I’m so grateful Belvoir, especially to Vaughan who is a credit to the company. A special thank you to Lucy too who is also brilliant. You are both little diamonds thank you so much.
Hi Charlotte Thank you for the great review .we're happy to hear you had such a positive experience with our team! Thank you Bevloir Liverpool Central
5/5
GoogleWe had great service from Belvoir Liverpool central especially throughout our two years of renting. All maintenance requests were dealt with swiftly and efficiently. Our move out was very easy and Rebecca helped us with all of our queries along the way. Would 100% recommend Rebecca and the team!
5/5
YellExceptional Efficiency and Proactive Service!
Exceptional service from Belvoir City Centre! Their efficiency and proactive approach ensure a remarkably smooth and precise experience. Special shout out to Nathan who always goes the extra mile too!
5/5
GoogleWe have dealt with Rebecca and the team at Liverpool central and they have been fantastic in all our dealings. Thank you for the excellent service
5/5
GoogleReliable and quick communication, great experience for 2 years now, quick with repairs and other issues that ever arise.
5/5
allAgentsI've had the pleasure
I've had the pleasure of renting through Belvoir and my experience has been nothing short of exceptional, thanks in large part to Rebecca Bush. Rebecca has been an absolute star throughout my tenancy. She consistently goes above and beyond to ensure that any concerns or issues are addressed
5/5
allAgentsAn EXCEPTIONAL team!
An EXCEPTIONAL team led by Mr Adam Rastall! Big thanks to an amazing group of staff- Teona, Kyle, Rebecca, Amy, and Jessica. Special thanks to Teona & Kyle, both extremely capable individuals utilising their vast experience when managing apartments. The entire team dealt with challenges in an
5/5
GoogleReal professionalism
Thank you for taking the time to highlight our professionalism. We truly value your positive feedback.
5/5
GoogleAmy was fantastic and helped us through the process quickly and efficiently while also being extremely kind
5/5
GoogleVery helpful, been renting with belvoir for 4 years now and they always helped us with everything. Would recommend
5/5
GoogleMy experience with Belvoir Liverpool Central have been very lovely and nice. I have always found the agents and advisors kind and professional, especially, Marina, Rebecca and Vaughan who've always responded to requests, emails and calls professionally and on time. In short, Belvoir is a remarkable organisation with great staff and a client-friendly approach.
Hi Chijioke, Many thanks for your kind review, we really appreciate your feedback. Take care Belvoir Liverpool Central
4/5
GoogleAlthough the move in to our new property incurred several issues which could have made the move very stressful, the team at Belvoir, Rebecca, Vaughan and Michael made life as easy as possible for us and attended to the problems as urgently as they could. Cannot praise the guys enough for going out of their way to help us. Would recommend this Belvoir to anybody moving home. Also a small mention to the team who pick up the issues on fixflo as all of our problems were sorted within 2 weeks DeanPositiveResponsiveness, Quality, Professionalism
3/5
GoogleThe experience was like a roller coaster, Amy at Belvoir is really nice and helpful. While some of the others were just rushing things. After you get the property, nothing is provided nor even previous tenant’s credentials or owner’s credentials if you have any problem. They only provide you when you ask for it. Can do a lot better in customer satisfaction.
Thank you for your feedback and for your kind words about Amy. We’re sorry to hear that you felt the process was like a roller coaster. The reason for this was primarily due to some challenges with references and guarantors, which unfortunately took longer than anticipated to resolve. We understand that this may have caused some frustration, but please know that we worked very hard to complete the process for you, even though we had several other interested parties who were ready to proceed. Regarding your concerns about receiving information after moving in, we want to clarify that we are legally unable to provide details about previous tenants due to privacy laws. However, we acknowledge that not providing the owner’s details on the day of your move-in was an error on our part, and we sincerely apologise for this oversight. We corrected it as soon as we became aware of the issue. We are always striving to improve our service and take your feedback seriously. We hope that you are now settled in your new home and that any further issues can be quickly resolved.
5/5
The Trusted AgentExcellent service,
prompt and responsive service very polite and friendly. Haris made reletting our flat very easy.
5/5
GoogleMikael was fantastic, thank you for the pleasant service!
5/5
The Trusted Agentefficiency, trustworthiness, kindness
Amy is a fantastic contact, fantastic person and extremely helpful. My son Louis was very lucky indeed to meet her.
5/5
GoogleThank you Karlaya for helping us find our new home, you are an absolute star. Your help, support and determination when things didn't seem to be going well was greatly appreciated and kept us positive. We can't thank you enough and would highly recommend you and your team to anyone wanting to buy/sell a home.
Hi Philomena , thank you so much for your positive comments about Belvoir Liverpool Central! We hope to be of service to you again in the future. Best wishes, Belvoir Liverpool Central
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
42 reviews from landlords, rated 4.9 out of 5 on average. For example, Georgia wrote: "After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ..."
50 reviews from tenants, rated 5.0 out of 5 on average. For example, Nazime wrote: "They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ..."
Yes. In The Trusted Agent 2026 awards: Belvoir, Liverpool Central won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.
Tell us what you need and we'll pass your enquiry to Belvoir Liverpool Central and up to three other top-rated agents near Liverpool Central.
