Trusted Agent profile · Liverpool Central
Verified
★★★★★
913 reviews across 6 platforms
20 Sir Thomas Street, Liverpool Central, L1 6BW
Part of Belvoir, see every office.
Belvoir's office in Liverpool Central, at 20 Sir Thomas Street, is rated 4.8 out of 5 across 913 reviews on six platforms, including 497 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
497
Reviews on Google
This office
56
Reviews on Facebook
This office
54
Reviews on Yell
This office
95
Reviews on The Trusted Agent
This office
174
Reviews on The Trusted Agent
This office
37
Reviews on allAgents
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I’ve had such a positive experience with Belvoir Liverpool. They provided incredibly quick responses and were always there with support when I needed it most ...Read the review from buyers
After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ...Read all 42 from landlords
They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ...Read all 50 from tenants
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Liverpool Central office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service. Vicky was very polite and professional.
Hi Allan. We appreciate your positive review about your recent experience with us! Thank you for letting our team know how we did! Kind regards, Belvoir Liverpool Central
5/5
Googlelovely, fast-replying team, helped us manage a quick turnover for our move-in x
5/5
The Trusted AgentWe recently needed to renew our tenancy agreement with our current tenant as it was coming to an end. This was handled by Mike from Belvoir. He contacted us about whether we wanted to renew the tenancy with plenty of time before it was due to end and once we said we were happy for it to be renewed, Mike handled everything for us making the the job of being a landlord really easy. Mike has also carried out a recent inspection of the property for us. He provided us with a detailed inspection report and responded very quickly with a resolution when we queried something on it.
4/5
Googlethe person came to do their inspection, was in quick explained what they were doing and communicated why, also asked if i had any further questions
5/5
The Trusted AgentInitially, it was Vaughan who assisted me with viewing the apartment, he was super helpful and quite insightful about the property. Rebecca/Vaughan assisted me throughout the process and were both helpful, prompt and concise. Any issues have been effectively dealt with by Teonna in a reasonable timely manner. All in all, the experience I have received with Belvoir as a company has been great, they work well as a team, as well as being friendly are also very professional.
5/5
The Trusted AgentThe transition from finding our Apartment and moving in was smooth and the Office Staff were always at the end of the phone if we had any problems. We have been with Belvoir for over Two Years now and if we ever have a maintenance concern, we always have it rectified once its placed on the Work Flow. Overall we are both happy with the current service we are receiving from Belvoir and its support Team and I would highly reccomend.
5/5
The Trusted AgentWe have been working with Belvoir for a little more than a year now . Its been quite a challenge for the letting agents throughout the Lockdown and everyone has had to learn how to work remotely . With this is mind all Belvoir's letting agents have overcome this major hurdle and new practices and procedures have been implemented and more importantly communicated to us . In fact mostly everything is communicated to Cleanserve so we too can adapt and change to fit in with Belvoir and move forward in these tumultuous times and continue a strong relationship .
5/5
allAgentsGreat
Only been with Belvoir around 7 months however the service they provided was first . Any issues I had were sorted quickly & all the staff were really helpful. Would recommend to
5/5
The Trusted AgentGreat! I realized it is truely an added value service from Belvoir when I received an online routine inspection video of my flat from Mike Nicholson plus a routine inspection report attached as well. It is a very good experience as an overseas buy-to-let landlord because my flat's status quo was visualized by me from the video. And I am pleased to find out from Mike that the periodic inspection will be carried out twice a year and they are included in my management fee paid to them already. Also he told he will visit my property in person for a more detailed report once the COVID lockdown is finally over. How wonderful their services are!
5/5
GoogleBelvoir have had management of our property for about a year. They are efficient, transparent and attract the right tenants at a good rate. The maintenance issues are dealt with in a sensible fashion with owner engagement. All of this is a very big breath of fresh air compared to some other Liverpool agents.
5/5
GoogleFriendly letting agent who let my flat out quickly, efficiently without hassle from myself. Highly professional Amy who guided me all the way and was easy to do business with. Highly recommended. Thank you.
5/5
GoogleThe Sir Thomas Street office helped with the sale of our property, unfortunately complications with the building made this a difficult process. Throughout Michael remained committed and was always there to help. We look forward to working with Belvoir again in the futurePositiveQuality, Professionalism
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know how we can help in future
5/5
The Trusted AgentProcess was quick. Mike kept in contact well, replied to our messages quickly and kept us well up to date. Easy enough process, Mike was very helpful. Would recommend using Belvoir
5/5
GoogleExceptional service from everyone at Belvoir - Adam, Lucy, Vicky (and anyone I've missed) have all acted most professionally. Brilliant to achieve such a fantastic selling price. Would recommend anyone to use Belvoir Liverpool Central !! John H, L2 2SX
5/5
GoogleThanks Dean for your help throughout the whole process. Right from the outset you have been helpful and kept me informed promptly. This is my first experience of renting a property and you have made it stress free. Thank you
5/5
FacebookExceptional service from everyone at Belvoir - Adam, Lucy, Vicky (and anyone I've missed) have all acted most professionally. Brilliant to achieve such a fantastic selling price. Would recommend anyone to use Belvoir Liverpool Central !! John H, L2 2SX
5/5
The Trusted AgentGreat experience from start till now. We dealt with Kostas who has been extremely helpful.
5/5
YellService handling with ease and peace of mind
I had an issue with my sofa, I contacted Belvoir to let them know about it and honestly I did not think about changing it at that time, just wanted to let them know about it. They approached the landlord who thankfully ordered a new sofa! Dealing with Belvoir makes everything easy and straightforward. Would recommend them 100%
5/5
The Trusted AgentAlways exceptional service from Kostas, kept me well informed with the tenant find, always courteous and helpful. He understands really well what tenant and landlord requires and negotiate well to ensure both parties are happy. When any difficulty arises, he gives good recommendation and helpful manner. Thank you once again Kostas for such great service!
5/5
The Trusted AgentRebecca at Belvoir Liverpool is an absolute superstar who makes all processes involved with managing my property super easy and straightforward, I can't imagine listing my property through any other agency.
4/5
The Trusted AgentThere was a bit of a mix up at first but Mike was excellent sorting the problem out and getting the work done and we???ve had no problems with electrics since!
5/5
YellGreat honest advice
I came to the Belvoir branch in Liverpool asking about buy to let's. Although they currently are just doing lettings, Adam the MD still took the time to chat and give us advice!We really appreciated it, it was very kind for him to take the time to talk to us.I recommend this office as they will give you honest advice and go the extra mile for you.
5/5
The Trusted AgentExcellent service, very prompt and professional at all stages, Kostas was very helpful. Certainly recommend Belvoir. Fast and efficient services.
5/5
YellFast and Professional
Excellent service, very prompt and professional at all stages, Kostas was very helpful. Certainly recommend Belvoir. Fast and efficient services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
42 reviews from landlords, rated 4.9 out of 5 on average. For example, Georgia wrote: "After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ..."
50 reviews from tenants, rated 5.0 out of 5 on average. For example, Nazime wrote: "They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ..."
Yes. In The Trusted Agent 2026 awards: Belvoir, Liverpool Central won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.
Tell us what you need and we'll pass your enquiry to Belvoir Liverpool Central and up to three other top-rated agents near Liverpool Central.
