Trusted Agent profile · Liverpool Central
Verified
★★★★★
914 reviews across 6 platforms
20 Sir Thomas Street, Liverpool Central, L1 6BW
Part of Belvoir, see every office.
Belvoir's office in Liverpool Central, at 20 Sir Thomas Street, is rated 4.8 out of 5 across 914 reviews on six platforms, including 497 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
497
Reviews on Google
This office
56
Reviews on Facebook
This office
55
Reviews on Yell
This office
95
Reviews on The Trusted Agent
This office
174
Reviews on The Trusted Agent
This office
37
Reviews on allAgents
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I’ve had such a positive experience with Belvoir Liverpool. They provided incredibly quick responses and were always there with support when I needed it most ...Read the review from buyers
After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ...Read all 42 from landlords
They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ...Read all 50 from tenants
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Belvoir Liverpool Central won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
2019 2 Silver and 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Liverpool Central office, from every platform, shown as written. First names only.
5/5
GoogleI chose Belvoir many years ago after some bad experiences with other letting agents. Their communication via phone and email is peerless, perfect example being Mike Nicholson who recently managed a tenancy renewal for me. The process was painless as usual and my rent continues to be paid every month on time.
Thank you for your kind review Chris, I'm glad we reach the standards expected and that you're happy with our services. Mike
5/5
The Trusted AgentRepairs
I am very pleased with the service I received when I asked for the heater to be repaired. The agency sent someone who came and replaced it few days after and was very professional. Thank you
5/5
GoogleKarlaya Mae at the Liverpool branch was brilliant to work with. As Solicitors' we often deal with difficult situations and pressing lenders and it was great to have someone who was cool, calm and collective to work alongside. Always professional and provided great customer service. I look forward to working with her again and I would highly recommend their services!
Hi Jay, Thank you again for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleWhat a Fantastic agency! Big thank you to Lori, keeps you updated and replies to your emails quickly. They are professional what they do, the customer service is brilliant and I highly recommend this agency. Big thank you to Adam and Lori, keep up with the good work!
5/5
The Trusted AgentThanks Adam, Rebecca and Kostas. Greatly improved service in the last 3 years. Well done and keep it up.
5/5
The Trusted AgentVery pleased with Belvoir
Staff go the extra mile. They work for you quietly in the background with you not even knowing it!
5/5
GoogleProfessional & good experience overall during the renting process. Dean has been very helpful and made prompt responses on our queries, as well as great communications made between the parties. Move-in process was efficient & flawless, kept us streless while being new to the country. Highly recommended.
5/5
GoogleEasy process to check out and Rebecca was really helpful and informative
5/5
GoogleI have used belvoir for a while now. Can't fault them attall. Kyle Nathan and Harris are extremely helpful. If I have an issue it's resolved straight away. Highly recommend
5/5
FacebookBelvoir have provided me with many years of reliable service, with the ability to respond quickly to any problems highlighted by a tenant in a property with their network of experienced contractors. They always keep you informed of the status of any repairs and are very diligent in keeping on top of rentals and any updated legislation regarding landlord obligations.
Hi Terry Thank you for taking the time to leave us this great review, it is much appreciated. Kind regards Belvoir
5/5
GoogleBest letting agents I've ever rented from or engaged with. Every problem resolved quickly and with no hassle. Issue reporting system works well, friendly staff.
5/5
GoogleOur experience of Belvoir has been excellent. They have helped us with all aspects of our move and we would highly recommend them to anyone looking for a property. Vaughan deserves special recognition for his friendly, helpful and professional manner. It was a pleasure to deal with Vaughan as he made us feel at ease throughout the whole process.
Hi Paul Thank you again for taking the time to let us know how we did. We will pass along your comments to the team here at Belvoir Liverpool Central and Vaughan in particular. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you
5/5
allAgentsExemplary service from
We feel we've been very fortunate to have the team at Belvoir Central looking after our flats in Liverpool for 7 years. But we now appreciate their amazing professionalism & service even more because we're about to move into one of our properties. Rebecca (Bush) in particular has
5/5
The Trusted AgentI would like to recommend Belvoir to all future landlords looking for an extremely professional agent. I have been with Belvoir for many years and have always experienced their very helpful service. In particular, I would like to mention that all their staff are very professional and helpful along with Adam who is increadible and keeps us up to date, with his videos and explains things so even I can Understand. I would just like to thank everyone at Belvoir for their past and future assistance . Well done!
5/5
GoogleProfessional and nice approach. Vaughan is a nice guy, communication with him been great. He gave us a lot informations about flat and the city. We recommend Belvoir lot, number 1 in Liverpool.PositiveProfessionalism
4.8/5
The Trusted AgentAmazon service
It was an amazing letting experience I’m glad I got to work with such amazing staff.
4/5
GoogleThese guys help you find an apartment and they have various options, Not only they help in solving the problems in the apartment but they do it fast with at most priority. Would definitely recommend this place to all the people I meet who are finding new apartment.. These guys are good, Thumbs up guys.. keep it up.
Hi Kikhil Joshi, thank you for your kind comments and great review, Kind regards Belvoir Liverpool
5/5
GoogleAlthough I didn’t rent with them, but the communication and viewings etc. everything was done with great efficiency and professionally. Staffs both of the phone and in person were super friendly and helpful. Would highly recommend!
4/5
GoogleI would like to thank Belvoir for their kind help and in particular Adam for all his personal involvement and advising on important points such as dressing the apartment etc. I would have no hesitation in recommending Belvoir to people who wish to sell their apartments.
5/5
The Trusted AgentExcellent service super efficient Rebecca was amazing thanks for all your hard work Kostas was also very helpful and very efficient thanks guys
5/5
The Trusted AgentExcellent service from start to finish I would highly recommend this company. They have exceeded expectations and are consistently professional, friendly and full of integrity. They helped me in every aspect of the Tenancy process. They handled the transfer so well. I am so glad I found them. Fantastic service. The staff are knowledgeable, helpful and the response times are excellent. In one word "Amazing". Thank you to the whole team for the excellent service they provide.
5/5
GoogleNever been so happy with an estate agent like I have been with belvoir helped me with everything from start finish, no hassle they done everything thank you
5/5
YellBrilliant team
Never been so happy with an estate agent like I have been with belvoir helped me with everything from start finish, no hassle they done everything thank you
5/5
YellExcellent
I have used belvoir for a long time. Never had a problem If there is ever an issue in the property it's dealt with straight away. Highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
42 reviews from landlords, rated 4.9 out of 5 on average. For example, Georgia wrote: "After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ..."
50 reviews from tenants, rated 5.0 out of 5 on average. For example, Nazime wrote: "They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ..."
Yes. Belvoir Liverpool Central won Trusted Agent in The Trusted Agent 2026 awards, and at the ESTAS 2019 awards, its most recent won Silver for Sales in North West (Cumbria, Lancashire, Merseyside), Silver for Lettings (Tenants) in North West (Greater Manchester, Merseyside) and Best in County (Merseyside).
Tell us what you need and we'll pass your enquiry to Belvoir Liverpool Central and up to three other top-rated agents near Liverpool Central.
