5/5
Excellent - Lucy was already waiting for us when we arrived and showed us the property in an unhurried way. Answered all our questions fully and clearly. What more could we want?

Trusted Agent profile · Liverpool Central
Verified
★★★★★
913 reviews across 6 platforms
20 Sir Thomas Street, Liverpool Central, L1 6BW
Part of Belvoir, see every office.
Belvoir's office in Liverpool Central, at 20 Sir Thomas Street, is rated 4.8 out of 5 across 913 reviews on six platforms, including 497 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
497
Reviews on Google
This office
56
Reviews on Facebook
This office
54
Reviews on Yell
This office
95
Reviews on The Trusted Agent
This office
174
Reviews on The Trusted Agent
This office
37
Reviews on allAgents
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I’ve had such a positive experience with Belvoir Liverpool. They provided incredibly quick responses and were always there with support when I needed it most ...Read the review from buyers
After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ...Read all 42 from landlords
They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ...Read all 50 from tenants
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Liverpool Central office, from every platform, shown as written. First names only.
5/5
Excellent - Lucy was already waiting for us when we arrived and showed us the property in an unhurried way. Answered all our questions fully and clearly. What more could we want?
5/5
I have enjoyed a great service from Belvoir over many years and I wouldn’t change agents. Would highly recommend
5/5
Great Agent
I have enjoyed a great service from Belvoir over many years and I wouldn’t change agents. Would highly recommend
5/5
Great experience from Belvoir Amy got the job done no issues at all very fast and easy process thanks to the belvoir team
5/5
I recommend Belvoir Liverpool Central as they were reliable and very helpful during my 4 years tenancy with them. Special thanks to Paul and Marina.
5/5
We recently just bought a house through Belvoire and have to say that the service was brilliant. From the first time i rang up to arrange a viewing they where helpful and friendly. Whenever we rang up and asked for information or another viewing it was solved with no hassle and in a very quick time period. I rang other estate agents to arrange viewings and belvoire are by far the most helpful, friendly and accommodating, it never feels like they are trying to push anything on you and they genuinely want to help you out. We dealt with lori williams and vicky colleran mainly but everyone who we met and spoke with was great with us. People are always saying buying a house is a nighmare yet i have found it very easy and thats in huge part to these. I would and have already recommended them to people and cannot speak highly enough about them.
5/5
I am very pleased with the service from Belvoir Liverpool Central. The staff are all pleasant and deal with enquiries in a prompt and efficient manner. I would recommend this agent.
1/5
Generally disappointed with the service (or lack of) I've been getting from Belvoir. They never seem to be helpful even with minor issues or queries. Since moving in to the property I've had a lot of noise disturbance (day and night) from nuisance neighbours living above me. Upon reporting the issue to Belvoir on several occasions, they seemed to not care and basically told me that nothing can be done about it. The noise was so bad at times that I had to ask the neighbours myself to keep it down, which of course, had no affect.
5/5
They were super helpful and really nice during both the renting process and when we left the apartment!
5/5
The service experience I have had with every staff I have dealt with at Belvoir central so far has been highly commendable. I understand that this level of service excellence is a bar that they would love to maintain and keep higher per time. Cheers to a long-lasting viable relationship with the team.
5/5
Liverpool Central Office
They were super helpful and really nice during both the renting process and when we left the apartment!
5/5
I have been really happy with the letting service received from Belvoir to date. Excellent guidance and knowledge of the Liverpool area, great support to resolve issues and a lot of ownership to make the process as smooth as possible - as a remote landlord this is key from a lettings agent. I have good communication with the team and so far all rents paid on time with no issues. I look forward to working more together in 2017.
5/5
I have been with Belvoir letting for many years now and always found them to be great at what they do. Recently, had an end of tenancy and a new tenancy start. The whole process was handled excellently by Lucy Wilson. She made the whole process seamless. Definitely one of the best letting agents I have worked with.
5/5
Belvoir have let out my property for 6 years. Would recommend to anyone, very professional, helpful and well managed. Thanks to Dean McVay who always responds quickly to any queries
5/5
Professional team, and members are respectful
4/5
"Helpful friendly service, who ..."
Helpful friendly service, who make themselves available to answer any queries you have regard the property and it’s inner workings, would recommend there service when looking for the right property
5/5
Lucy and Vicky at Belvoir have provided an excellent service in the sale of our house and they are a credit to Belvoir we could not have asked for a more efficient and friendly service. our thanks to them both. John and Julie Edwards
Hi John and Julie , we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Belvoir Liverpool Central
5/5
Adam and the team at Liverpool are very efficient. If you need to sell or let a property do get in touch with them! You will not be disappointed!
5/5
Fantastic service from the viewing to picking up the keys
This process only took two weeks from viewing and moving in all the staff where amazing
5/5
Impressive
I let my house through Belvoir for 3 years. Professional service. Would recommend to anyone.
4/5
Helpful friendly service, who
Helpful friendly service, who make themselves available to answer any queries you have regard the property and it’s inner workings, would recommend there service when looking for the right
5/5
Rebecca recently carried out a move out on our property and the move out report was in depth and all correspondence regarding move out was great. I have recently received communication from utility providers confirming the move out readings had been updated. The property had been managed fantastically well over the year and I was happy that we secured a tenant last year in the middle of lockdown.
5/5
Belvoir provided great customer service and communication throughout the whole conveyancing process and I found all of their staff to be very helpful particularly Vicky Colleran. Many Thanks
5/5
Great company to deal with & great communication from the team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
42 reviews from landlords, rated 4.9 out of 5 on average. For example, Georgia wrote: "After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ..."
50 reviews from tenants, rated 5.0 out of 5 on average. For example, Nazime wrote: "They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ..."
Yes. In The Trusted Agent 2026 awards: Belvoir, Liverpool Central won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.
Tell us what you need and we'll pass your enquiry to Belvoir Liverpool Central and up to three other top-rated agents near Liverpool Central.