5/5
GoogleI moved over from another letting agent and the attention to detail from the whole team has been awesome.. My tenant has moved in and all repairs completed and the level of service is outstanding. Well done Belvoir Team.
Trusted Agent profile · Liverpool Central
Verified
Belvoir Liverpool Central reviews
★★★★★
914 reviews across 6 platforms
20 Sir Thomas Street, Liverpool Central, L1 6BW
Part of Belvoir, see every office.
Belvoir's office in Liverpool Central, at 20 Sir Thomas Street, is rated 4.8 out of 5 across 914 reviews on six platforms, including 497 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
497
Reviews on Google
This office
56
Reviews on Facebook
This office
55
Reviews on Yell
This office
95
Reviews on The Trusted Agent
This office
174
Reviews on The Trusted Agent
This office
37
Reviews on allAgents
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
I’ve had such a positive experience with Belvoir Liverpool. They provided incredibly quick responses and were always there with support when I needed it most ...Read the review from buyers
Landlords42 reviews
After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ...Read all 42 from landlords
Tenants50 reviews
They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ...Read all 50 from tenants
Awards
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Belvoir Liverpool Central won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
ESTAS awards by year, 2019
2019 2 Silver and 1 Best in County ESTAS 2019 winners
- SilverESTAS 2019: Sales, North West (Cumbria, Lancashire, Merseyside)
- SilverESTAS 2019: Lettings (Tenants), North West (Greater Manchester, Merseyside)
- Best in CountyESTAS 2019: Merseyside, Sales
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Liverpool Central office, from every platform, shown as written. First names only.
Google5/5
GoogleThe team is incredibly professional and always quick to help. Communication is top-notch, responses are fast and clear. Any issues I've had were handled efficiently and with great care. It's truly reassuring to have an agency that prioritizes its tenants. I highly recommend Belvoir for their excellent service!
5/5
YellGreat agent
Great service from Belvoir Liverpool Central. Adam was on the ball and always kept us updated without having to ask. Highly recommend if you’re looking for an agent to get your property rented out quickly, that offers good service and is good at communicating.
5/5
GoogleFantastic service from Belvoir whenever I call or e-mail the office for any help. Dean is always on hand to answer any of my questions. Very knowledgeable team who are property experts!
Agent replied · 9 January 2025
Lewis Williams, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Belvoir Liverpool Central
5/5
The Trusted AgentBelvoir's service is excellent. Nothing is too much trouble. Every time I've had an issue they've looked after it quickly and efficiently. Teona has been a great help. She always goes the extra mile and keeps me informed at all times. I feel supported by Belvoir, which is such a comfort when renting a property.
5/5
GoogleWe were being helped by Kostas and Adam. Communication was very easy and they the move very smooth! Very nice of them to write us a card for our move in day
5/5
GoogleI recently got fantastic accommodation for rent , and I must say very nice , largely thanks to the exceptional service provided by Adam and Kostas. From start to finish, their dedication to ensuring our stay was comfortable and enjoyable truly stood out. The accommodation itself was a true gem. The rooms were spotlessly clean, well-furnished, and provided all the amenities one could need for a relaxing stay. The attention to detail in the decor and layout was impressive, making us feel right at home from the moment we arrived. The picturesque views from our room added an extra layer of charm to our stay, creating a serene atmosphere that was perfect for unwinding.
5/5
GoogleI just moved in to a new property in L5 last month through the assistance of Belvoir. The process took me by surprise as it didn't take long until I secured the house after the required checks have been completed. The staff members are very accommodating and professional in dealing with my requests and inquiries. Most of all they are efficient. I'm glad I went to Belvoir. I would highly recommend them to those looking for accommodation. You won't regret it. :)
5/5
GoogleI have been with Belvoir for 2 years and they have been a great help to me from the start until I moved out and returned to my country. The property I was in was in L1 and I rented it when I was in my country and I was very stressed but thankfully the process was very fast and I was very satisfied with everything. The move out process was also very fast and didn’t stress me too much. All in all, the staff were very helpfull and replied fast and If I had the chance I would rent from them again in the future.
5/5
GoogleI recently rented an apartment through Belvoir, and I couldn't be more satisfied with their services. From the beginning, the Belvoir team was incredibly helpful and guided me through the entire process with professionalism and efficiency. The apartment itself exceeded my expectations; it was clean, well-maintained, and exactly as described in the listing. Belvoir made the whole renting experience smooth and stress-free. Any questions or concerns I had were promptly addressed, and they were always willing to go the extra mile to ensure my satisfaction. The communication was excellent, and the entire Belvoir team demonstrated a genuine commitment to providing top-notch service. I highly recommend Belvoir to anyone in search of a reliable and customer-focused rental experience. Thank you, Belvoir, for making the process easy and for providing a great place to call home!
5/5
GoogleI had my routine inspection recently and I must say I am very impressed with Michael’s friendliness and concern with any problems I may be experiencing. His inspection was quick and effective and not at all intrusive and he even managed to make me smile on a stressful day with his funny and social nature. I would definitely recommend this lettings agency for both landlords and respective tenants. ⭐️⭐️⭐️⭐️⭐️
Agent replied · 31 December 2024
Thank you so much for your kind review Olivia, it's very much appreciated. We always strive to provide the best service possible and make life easy and stress free for our tenants. Mike
5/5
FacebookMyself and my partner are currently renting a property through Belvoir Liverpool Central, and have had a lovely experience. Considering that we went through the application/viewing process just before the Christmas holidays we were still able to move in on our preferred date and Karlaya and the team were very helpful in the application process and ensuring everything ran smoothly. Would definitely recommend!
5/5
GoogleSo helpful and friendly. Dealing with Rebecca has been a dream, highly recommend
4.8/5
The Trusted AgentTenant review
The process was smooth and correspondence was straight forward. They did a good job without stress. No hidden charges.
5/5
GoogleIt was a wonderful experience switching to Belvoir Lettings. Each consultant carried out their task speedily and professionally. Shout-out to Rebecca, Nathan, Mikael, Amy. Happy that my property was quickly re-let after a bit of redecoration.
4.6/5
The Trusted AgentGreat teamwork
It was a wonderful experience switching to Belvoir Lettings. Each consultant carried out their task speedily and professionally. Shout-out to Rebecca, Nathan, Mikael, Amy. Happy that my property was quickly re-let after a bit of redecoration.
3/5
GoogleDecent service once we got the ball rolling, if you want a response don't bother ringing, there was never an answer in the 10x I tried. Head into their offices. Swift emailing once I'd viewed and agreed on the place so can't fault them for that
Agent replied · 31 December 2024
Hi Matthew, thank you for taking the time to share your feedback. We genuinely appreciate your understanding and patience during this challenging time. Indeed, our office has experienced a surge in inquiries, particularly during August and September. The shortage of available properties for tenants has created a high demand, resulting in a significant increase in the number of inquiries we're receiving. On average, we're getting around 100 inquiries per property that we advertise. Despite these challenges, please know that we are committed to helping people find suitable homes in this complex tenant environment. We value your feedback and are continuously working to improve our response times and service quality. Your understanding means a lot to us, and we're dedicated to providing you with the best assistance possible. If you have any specific questions or concerns, please feel free to reach out directly, and we'll do our utmost to assist you promptly. Thank you once again for your patience and for choosing our services. Best regards Adam
5/5
GoogleExcellent experience with all the team at Belvoir. Having let our properties through another agent which wasn't working out, the move to Belvoir has been transformative. Fast responses, professional handling of tenants and a real pleasure to work with. Mikael, Amy, Haris and all the team are highly recommended...
5/5
YellHighly Recommended
Excellent experience with all the team at Belvoir. Having let our properties through another agent which wasn't working out, the move to Belvoir has been transformative. Fast responses, professional handling of tenants and a real pleasure to work with. Mikael, Amy, Haris and all the team are highly recommended...
5/5
The Trusted AgentHighly recommended
Excellent experience with all the team at Belvoir. Having let our properties through another agent which wasn't working out, the move to Belvoir has been transformative. Fast responses, professional handling of tenants and a real pleasure to work with. Mikael, Amy, Haris and all the team are highly recommended...
5/5
The Trusted AgentSatisfied landlords
We are very happy with Belvoir who we have used for many years.
5/5
GoogleGreat company to deal with, come highly recommended Speke to Matt or Dean Rebecca or Vaughan or Nicole. Fantastic communication, always call back straight away. First class.
Agent replied · 8 February 2025
We appreciate your positive review about your recent experience with us, Thanks Pat. Belvoir Liverpool Central
5/5
The Trusted AgentI recently rented an apartment through Belvoir, and I couldn't be more satisfied with their services. From the beginning, the Belvoir team was incredibly helpful and guided me through the entire process with professionalism and efficiency. The apartment itself exceeded my expectations; it was clean, well-maintained, and exactly as described in the listing. Belvoir made the whole renting experience smooth and stress-free. Any questions or concerns I had were promptly addressed, and they were always willing to go the extra mile to ensure my satisfaction. The communication was excellent, and the entire Belvoir team demonstrated a genuine commitment to providing top-notch service. I highly recommend Belvoir to anyone in search of a reliable and customer-focused rental experience. Thank you, Belvoir, for making the process easy and for providing a great place to call home!
5/5
YellNahid's experience with Belvoir
I recently rented an apartment through Belvoir, and I couldn't be more satisfied with their services. From the beginning, the Belvoir team was incredibly helpful and guided me through the entire process with professionalism and efficiency. The apartment itself exceeded my expectations; it was clean, well-maintained, and exactly as described in the listing.Belvoir made the whole renting experience smooth and stress-free. Any questions or concerns I had were promptly addressed, and they were always willing to go the extra mile to ensure my satisfaction. The communication was excellent, and the entire Belvoir team demonstrated a genuine commitment to providing top-notch service.I highly recommend Belvoir to anyone in search of a reliable and customer-focused rental experience. Thank you, Belvoir, for making the process easy and for providing a great place to call home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Belvoir Liverpool Central
What do landlords say about Belvoir Liverpool Central?
42 reviews from landlords, rated 4.9 out of 5 on average. For example, Georgia wrote: "After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ..."
What do tenants say about Belvoir Liverpool Central?
50 reviews from tenants, rated 5.0 out of 5 on average. For example, Nazime wrote: "They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ..."
Has Belvoir won any awards?
Yes. Belvoir Liverpool Central won Trusted Agent in The Trusted Agent 2026 awards. It also won Silver for Sales in North West (Cumbria, Lancashire, Merseyside) and Silver for Lettings (Tenants) in North West (Greater Manchester, Merseyside) at the ESTAS 2019 awards, and 1 other industry award since 2019.
