Every review we hold for the Liverpool Central office, from every platform, shown as written. First names only.
★★★★★ 1/5
GooglePoor service nowadays. Earlier when we moved in , they were good. But now, multiple issues popped up and they try to go round without being of any help for the tenants . Only suitable for landlords I guess.
Athul · 22 January 2025
Agent replied · 25 January 2025
Thank you for your feedback. We genuinely value your input and are disappointed to hear that your experience with us did not meet your expectations. At Belvoir, we always aim to maintain clean, well-kept apartments for our tenants, and we take pride in providing excellent service.
During our recent inspection of your apartment, we identified several issues that had not been reported to us, including concerns with the bathroom. We kindly remind all tenants to report any maintenance issues as soon as they arise to ensure timely resolution. Unfortunately, in this case, the bathroom issue was not communicated to us for several months, despite our request for prompt reporting. Once we were made aware of the problem, we immediately arranged for a contractor to address the situation, even though the delay in reporting contributed to the issue.
We truly appreciate your feedback, and going forward, we encourage you to report any concerns promptly so that we can address them as quickly as possible. At Belvoir, we are committed to providing the best possible service for both our tenants and landlords, and we hope to continue working with you to ensure your living experience is a positive one
★★★★★ 5/5
GoogleExcellent profesional service .
Very happy with customer attention
CELTA · 17 December 2025
Agent replied · 10 October 2026
We're grateful for your kind words and pleased to hear you were very happy with the customer attention and professional service.
★★★★★ 5/5
allAgents"Great..."
Great experience right through my tenancy - easy to contact and always available to help. Rebecca was amazing when we moved out, so helpful. Would definitely recommend
Philip · 13 November 2024
★★★★★ 5/5
allAgentsGreat
Great experience right through my tenancy - easy to contact and always available to help. Rebecca was amazing when we moved out, so helpful. Would definitely recommend
Philip · 13 November 2024
★★★★★ 5/5
GoogleGreat service from Belvoir Liverpool Central. Adam was on the ball and always kept us updated without having to ask. Highly recommend if you’re looking for an agent to get your property rented out quickly, that offers good service and is good at communicating.
A · 1 January 2024
★★★★★ 5/5
The Trusted AgentExceptional Service
As landlords we know that Belvoir always has our best interests at heart.
Kyle has recently secured a further AST on our property, with a rental increase, so we have the security of income for the next 12 months which is reassuring. Thank you.
Yvonne · 10 November 2025
★★★★★ 5/5
The Trusted AgentI have dealt with Rebecca for a number of years, she is a great team player and understands what landlords require and find a solution that works well for landlord & tenants. Vaughan organizes viewings in an effective manner, able to identify key points to a property which less void period. He has good negotiation skills and understand what landlords require. Keep up the good works guys!
Nick · 23 August 2021
★★★★★ 1/5
GoogleJumped through all of the hoops required to even get a viewing on a property that we offered to put an application in for. Told 'no,' that we needed to register - which we did - and later found out that we weren't even notified that viewings were even taking place: missing out on our dream property. We had been told on the phone that viewings hadn't even gone into the diary yet, and would be notified when they did. We weren't notified and had to find out by doing our own sleuthing.
My partner and I both called the office to ascertain what had happened and received two different answers: one a rather rude response claiming it was our fault.
Really disappointed with the whole process.NegativeResponsiveness, Professionalism
Gareth · 9 February 2022
Agent replied · 8 February 2025
Hi Gareth, I am really sorry to hear you do not feel you have had a positive experience with our agency. I can assure you, we work with all of our clients best interest in mind, and try to be as transparent and fair as possible. We have a fantastic system which automatically updates all registered applicants for viewings and updates, however if somebody requests to apply for the property without viewing, and the landlord is happy with this, then no viewings are held.
We hope you find your new home soon, and if we can be of any further assistance please be sure to let us know
Thanks,
Lucy
★★★★★ 5/5
Yell5 stars
Amy has been extremely helpful when enquiring into properties at Belvoir - she always replies quickly and gives any support that she can!
EmilyS-731 · 23 December 2024
★★★★★ 5/5
The Trusted AgentExcellent service
We have received excellent service from the Belvoir team, especially from Amy and Adam. Everyone was incredibly helpful, and the whole process was smooth and stress-free. Thank you for all your support and for checking up on us. We really appreciate it.
Sarjina · 20 November 2025
★★★★★ 5/5
GoogleIf i could give these guys 10 stars i would. They went above and beyond to help my partner getting her new apartment. With their positive attitude and their quick responses it was such a breath of fresh air with Belvoir. I’d recommend anyone looking to rent an apartment place themselves. Use Belvoir!
Eamonn · 2 August 2025
★★★★★ 4.9/5
The Trusted AgentAppreciating the belvoirliverpool team
The quality of service is massive
Desmond · 28 August 2026
★★★★★ 5/5
The Trusted Agent5 star service, all the time!
Belvoir have been letting my property for a couple of years. They are prompt with queries from myself and the organisation and management of tenant issues is excellent. So prompt, organised, and as far as I know, they have never dropped the ball. 5 star service through and through!
Katie · 10 September 2025
★★★★★ 1/5
GoogleHad a viewing booked for 13:50 30/10/21 and this was confirmed via email several times and by text message then at 13:30 I received a text message saying my 13:15 viewing had been counselled because they was stuck in traffic!... when calling the office they said their was never an appointment at that time, confused? Me to! Absolutely fuming not only have they wasted my time but I spent over a hour trading to the viewing not happy with the service... just be careful of there muppetsNegativeQuality
Daniel · 1 January 2022
Agent replied · 31 December 2024
Hi Daniel, we have reviewed your compliant and we have looked through our tenant enquiry portal but we can not find you on our system. Can you contact me (Adam Rastall) on 0151 231 1613 as I would like further information about your viewing to understand how this happened to ensure this does not happen again. Are you sure the property viewing was with our Liverpool Central office? Thanks Adam
★★★★★ 5/5
GoogleI have nothing but positive feedback for Belvoir (Liverpool). The team have been incredibly helpful and responsive from Day 1 and it was the smoothest, most well organised letting of a property that I have experienced. I would highly recommend using Belvoir. Thank you!
Ed · 25 October 2025
★★★★★ 5/5
The Trusted AgentSuperb Experience
I have nothing but positive feedback for Belvoir (Liverpool). The team have been incredibly helpful and responsive from Day 1 and it was the smoothest, most well organised letting of a property that I have experienced. I would highly recommend using Belvoir. Thank you!
Edward · 24 October 2025
★★★★★ 5/5
Facebook88 Low Hill Street, City Centre, Liverpool, L6 1AR
Soraya · 20 November 2025
Agent replied · 22 November 2025
Amy has been fantastic in securing an apartment for my daughter in record time. Communication was very good, all forms were sent and checks done in a matter of hours. My daughter moved in the next day. I would highly recommend Amy and the team who have gone beyond to help us move our daughter so fast. Very efficient and pleasant experience.
★★★★★ 5/5
GoogleMy partner and I are happy with the service of the Belvoir Liverpool Central office. Kostas was very friendly and made our move as smooth as possible. Their online viewing booking is quite easy to use if you need a place ASAP.
Mihrican · 1 January 2024
★★★★★ 5/5
GoogleBelvoir has been great over the past year and a half. Communication has been great and very quick, especially throughout the past 2 months when moving out during this awful time. Rebecca has been exceptionally helpful throughout the process, communicating everything back to us to help with a smooth and painless moving out process. I would certainly recommend them to anyone looking to rent a flat in Liverpool!
Amy · 1 January 2021
★★★★★ 4.8/5
The Trusted AgentProfessional and efficient
Very responsive to quieries and questions. Belovoir quickly found me good quality tenants where other agencies in Liverpool had failed to provide tenants with adequate references. This slightly higher fee is offset by a very individual and personalised service.
Vilja · 2 December 2025
★★★★★ 4/5
The Trusted AgentMoving out with Belvoir was very smooth. Amy and Rebecca were both lovely, really helpful, and made everything easy to manage.
Alannah · 21 December 2024
★★★★★ 5/5
GoogleExcellent service from Belvoir I had major problems with a tenant and Rebecca was amazing very efficient and sorted out all my problems re new tenant, quotes, refurbishment literally everything was taken care of. Thanks guys Kostas was very efficient too
Paula · 1 January 2024
★★★★★ 5/5
The Trusted AgentHelpful and friendly
Super easy to contact and very proactive in getting any problems sorted which is always appreciated. Always keen to help us with issues that we’ve had in the past, and they’ve been particularly great in sorting out our most recent problem with a leak in the property.
Alex · 9 September 2025
★★★★★ 5/5
GoogleSo efficient and friendly. They really help sort things out and go the extra mile to help. As a landlord who lives outside the city I do get the feeling they look out for me and help me very step of the way.
They remove so many obstacles and seem to care about tenants and landlords equally issues are resolved well
Stephen · 2 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
