Trusted Agent profile · Littlehampton
★★★★★
172 reviews across 3 platforms
69 High Street, Littlehampton, BN17 5EJ
Molica Franklin's office in Littlehampton, at 69 High Street, is rated 4.5 out of 5 across 172 reviews on three platforms, including 150 Google reviews rated 4.5.
Every review we hold for the Littlehampton office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding service
Peter oversaw the purchase of our new family home and I genuinely cannot recommend him (or the MF team) highly enough. Everyone knows the house buying process can be strenuous but Peter remained professional, informative and helpful throughout the entirety of it. I only wish he was selling our previous property (and acting as our solicitor...) as I'm sure he would've had this wrapped up months ago! Thanks for everything again, Pete.
5/5
GoogleAmazing experience. Everyone was really helpful and patient with my stressing out. Jade was amazing and friendly and so helpful. Cannot thank them enough for making a stressful situation easier.
5/5
GoogleGreat service from start to finish, the whole process was really smooth and easy. Any questions were answered promptly by Jade, she is a real asset to the team.
5/5
GoogleGeorgie was absolutely amazing from start to finish. She chased, supported and without here we wouldn’t have got our first home together. Would fully recommend!!!
5/5
GoogleI've rented through Molica Franklin twice now, and both times have been great experiences. Jade in particular has been incredibly helpful. She's always responsive, professional, and goes the extra mile to ensure everything is running …
5/5
GoogleA great experience with Georgie, Jade and Peter. Have been on a long journey buying our house in Littlehampton. After being let down by two sellers the team swept in found us a new house and pushed through to completion in less than 2 …
5/5
GoogleI had a great experience with Monica Franklin, they really went above and beyond to provide me with a fantastic service. Massive thanks to Jade, Jenny and Matt for all your help!
5/5
GoogleMolica Franklin have been managing my flat in Littlehampton fkr many years now and I'm a really happy landlord. They keep me updated and informed with what is going on at my property. Sort out any issues promptly and professionally and find me new tenants easily. They also charge a very reasonable amount. I would definitely recommend them to any landlords wanting an estate agent to manage their property and have no hesitations in using them when we eventually decide to sell our flat.
5/5
GoogleAs a first time buyer I was nervous and apprehensive about making such a life changing decision, but the team at Molica Franklin really made the whole process as easy as you could want it to be. Carmelo and particularly Becca were beyond helpful, professional, and also really nice people. I would definitely recommend Molica Franklin to anyone in the area. Thankyou!
1/5
GoogleDO NOT USE THESE ESTATE AGENTS. Me my partner and 6 year old were due to move in today 25.9.23, all our referencing was complete until Matthew Overington said that there was a CCJ on my credit file, I was totally unaware of this and was sure this had to be a mistake, I was given the number for the court to call and was told if I failed to provide proof of satisfaction of this ccj I would lose my holding deposit… I rang the courts whilst at work to get this straightened out and was on hold for 2 hours only to be told they cannot access a ccj without a reference number, at this point Molica Franklin was closed so I called back and said do you have any reference number for me as I was not given any further information just that I had an unsatisfied CCJ, once they gave me the reference I called again and was on hold for nearly another 2 hours, only to be told this CCJ has been paid in 2021. I told Matthew on 22.9.25 that it’s been paid and I will provide proof, I didn’t get a confirmation email from the solicitors of this CCJ being satisfied until 24 hours later and when I sent the proof of payment this was Matthews response. “The landlord is now apprehensive about moving you both in because you have an outstanding CCJ” as you can imagine I was furious and called to speak to the manager Aaron who offered little support and sympathy, saying that “if you didn’t have a CCJ in the first place then you would have passed the referencing” a very insensitive comment considering he is unaware of my circumstances. My tenancy ends early October, this abomination of a letting agency has now left me my partner and a 6 year old at risk of homelessness because their records are outdated and incorrect, they have tainted my name by passing on information and have caused defamation to me making the landlord believe that I have outstanding CCJ to my name. highly unprofessional service, inexperienced team who have jeopardised my chance of finding a home, showed a lack of empathy or willingness to help me, I’m appalled, let down and shocked that this level of incompetence can come from such a ‘trusted’ estate agents. Will be avoiding this estate agents at all costs and suggest everyone does the seem at risk of being let down 2 days before the move in date, not only that the money I have wasted with arrangements for the move, time taken off work to make the move and time wasted on hold to provide them their proof to pass referencing only to be told we now haven’t got a chance because they’ve passed on FALSE information about me, shame on you
5/5
GoogleGeorgie and her team at Molica Franklin were so helpful and really great to deal with nothing was too much trouble I highly recommend them.
1/5
GoogleDO NOT USE THESE ESTATE AGENTS. Me my partner and 6 year old were due to move in today 25.9.23, all our referencing was complete until Matthew Overington said that there was a CCJ on my credit file, I was totally unaware of this and was sure this had to be a mistake, I was given the number for the court to call and was told if I failed to provide proof of satisfaction of this ccj I would lose my holding deposit… I rang the courts whilst at work to get this straightened out and was on hold for 2 hours only to be told they cannot access a ccj without a reference number, at this point Molica Franklin was closed so I called back and said do you have any reference number for me as I was not given any further information just that I had an unsatisfied CCJ, once they gave me the reference I called again and was on hold for nearly another 2 hours, only to be told this CCJ has been paid in 2021. I told Matthew on 22.9.25 that it’s been paid and I will provide proof, I didn’t get a confirmation email from the solicitors of this CCJ being satisfied until 24 hours later and when I sent the proof of payment this was Matthews response. “The landlord is now apprehensive about moving you both in because you have an outstanding CCJ” as you can imagine I was furious and called to speak to the manager Aaron who offered little support and sympathy, saying that “if you didn’t have a CCJ in the first place then you would have passed the referencing” a very insensitive comment considering he is unaware of my circumstances. My tenancy ends early October, this abomination of a letting agency has now left me my partner and a 6 year old at risk of homelessness because their records are outdated and incorrect, they have tainted my name by passing on information and have caused defamation to me making the landlord believe that I have outstanding CCJ to my name. highly unprofessional service, inexperienced team who have jeopardised my chance of finding a home, showed a lack of empathy or willingness to help me, I’m appalled, let down and shocked that this level of incompetence can come from such a ‘trusted’ estate agents. Will be avoiding this estate agents at all costs and suggest everyone does the seem at risk of being let down 2 days before the move in date, not only that the money I have wasted with arrangements for the move, time taken off work to make the move and time wasted on hold to provide them their proof to pass referencing only to be told we now haven’t got a chance because they’ve passed on FALSE information about me, shame on you
5/5
GoogleLast Monday I called Molica Franklin - viewed the property on Tuesday morning.couldnt be any nicer, helpful,very professional.Georgie was friendly, professional and knew her stuff. Anyway,nothing happens until you exchange..Very impressed.Fingers crossed.
5/5
TrustpilotJade was so helpful and responsive
Jade was so helpful and responsive. Everything went smoothly and organised in a timely manner. Thanks Jade. Best agency I’ve worked with so far.
5/5
GoogleExcellent company very helpful from start to finish . Great Knowledge and negotiating skills. Always keeping us up date weekly and chasing up when needed. Georgie was fantastic as well all the other staff. Thank you so much for making as easy as possible
5/5
GoogleWithout doubt the best estate agents I've ever dealt with! My sale has been anything but plain sailing (through no fault of theirs) and they have been amazing throughout. Peter and Georgie have gone the extra mile over and over again to make sure we got through to a successful conclusion. Honestly can't thank you enough!
5/5
GoogleAn absolute gem of a find. Our situation was not simple or plain sailing. We have been overseas for most of the process & my husband passed away during that time which added more complication. Georgie & Peter have been outstanding, the …
5/5
GoogleGeorgie, Peter and the team provide the ideal mix of professionalism and friendliness. They calmly and cheerfully (and patiently as it turned out !) helped me with my purchase being always available and brimming with advice. I would happily buy from them again given the opportunity.
5/5
GoogleJade and Matt have been really helpful when we looked to rent again. Jade and Matt have both been able to answer our questions and follow up quickly with the right people to give us the answer to our questions if they were not sure. We have so far had positive experiences through renting with Molica Franklin and cannot fault them.
5/5
GoogleI needed to find a new place to live and the process from start to finish was perfect. I was able to view a property and put a deposit down on the same day, they were very understanding with me needing to view the property multiple times and have checked up on me to see how i am doing since my move in. This has all felt genuine and hasnt come across as just a rush to get my money, they made me feel like I was part of the team and not just another number. Big thank you from me.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had amazing help when selling the family home that had been ours nearly 100 years!! Georgie at littlehampton always let us know when people were going to look at the house, then always gave us feedback after the viewings. Which I found a great help. Even after we had a buyer the staff at the agency were always happy to answer our questions and queries. Right up until we completed the sale on that final day. I would recommend and use Molica Franklin estate agents myself again.
5/5
GoogleI haven't rented in quite some time. However, having had a viewing the day before mine with Molica Franklin with a different estate agency you can definitely tell the difference in quality and friendliness of service! I was greeted by Georgie who was lovely, warm, friendly, and very knowledgeable about the property she was showing me around. And then when I popped into the office later that day her colleagues were exactly the same. Very friendly, helpful, and professional. Definitely not your usual estate agents. Thank you for all of your help and for giving me such a great customer service experience guys.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWould highly recommend Molica Franklin, very friendly staff. Josh is great he has helped us step by step in our renting process, and very quick to answer any of our queries.
5/5
TrustpilotGreat company for landlords
The whole team are approachable, friendly and very helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Molica Franklin's Littlehampton office has 172 reviews across three platforms: 150 on Google, 4 on Facebook, 18 on Trustpilot.
Molica Franklin Littlehampton is rated 4.5 out of 5 across all 172 reviews, and 4.5 out of 5 on Google from 150 reviews.
Molica Franklin Littlehampton, 69 High Street, Littlehampton, BN17 5EJ.
