5/5
Highly recommend. Very professional, especially Katy who made it easy for us to understand the process.

Trusted Agent profile · Little Sutton
★★★★★
109 reviews across 2 platforms
398 Chester Road, Little Sutton, CH66 3RB
Reeds Rains,'s office in Little Sutton, at 398 Chester Road, is rated 4.4 out of 5 across 109 reviews on two platforms, including 101 Google reviews rated 4.4.
Every review we hold for the Little Sutton office, from every platform, shown as written. First names only.
5/5
Highly recommend. Very professional, especially Katy who made it easy for us to understand the process.
5/5
The staff were very friendly and kept me informed regarding next steps throughout the process. Would highly recommend.
5/5
Great work ethic, and a personalised and genuine approach from Karen and all of the team. Would highly recommend and use again without doubt!
5/5
We are very pleased to have chosen Reeds Rains, in Little Sutton, to sell our mothers bungalow. We dealt mostly with Katy, who was always professional, helpful and quick to respond. She, and the others in the office, guided us through the process extremely well. We have no hesitation in recommending their services to others.
5/5
Rental management. Jess and Georgia have been exceptional in their support, guidance and professionalism when managing my property. Communication has been over and above. Appointments are always kept to. Emails are answered promptly. The tenant find was a smooth process resulting in some lovely tenants now in the house. Karen the director has been very approachable and gave sound guidance regarding the previous tenancy. I can’t thank the team enough
5/5
Karen and Katy are the A team! We sold our parents property through them and they were brilliant, good communication throughout, very professional and knowledgeable, wouldn’t hesitate to recommend.
5/5
Couldn't have been more helpful. Karen and the rest of the sales team gave me excellent advice and were always open and honest with me. I recommend them unreservedly.
4/5
Delighted with the service received. Very good and frequent comms. Would use them again. Dropped a star because I thought they were a touch expensive.
1/5
Slow response to an enquiry I made weeks ago. Received very passive aggressive emails from Georgia, who actually provided no help or support. She also lied about giving me a call but blatantly ignored my questions that I initially asked. Will never use again.
4/5
Compared with previous agents, Reeds Rains kept me informed when required. If it had been a while since an update I would call and it was obvious they had still actively been pursuing 3rd parties in the background. Estate agents always seem to have a bad reputation but can honestly say that out of the whole sale/purchase I've just been through they were the most helpful party involved.
5/5
Great service from start to finish. Jessica was very helpful and made sure the process ran smoothly for both the Landlord and I. Highly recommend.
1/5
This is the second time I have tried to put an application through with this Branch, I said after the first try I would never go with them again... however against my better judgment I tried again. Let down doesn't begin to cover it. After jumping through hoops and getting an application in ASAP they haven't even had the courtasy to contact me. I have found out via a third party they have gone with another applicant. I would advise strongly against dealing with these 'agents'. If I have this problem with them being full time employed I feel for anyone in a family situation who aren't able to work full time due to other commitments. I would just like to point out that after not hearing from them about the first application until at least a month later... they have sent me email upon email for the last 7 months about there 'avaible properties'. If you want to feel valued on even a basic level as a human, this is not the company to deal with!
1/5
Specifically the Reeds Rains branch in St Helens.I can not recommend against using this company strongly enough. A continuous repetition of sales spiel backed up with nothing but hot air and hollow lies. DO NOT give them any money up front for "Enhanced Photography" as this serves no purpose whatsoever. DO NOT allow them to lie about the valuation of your property simply to prevent another agent from having it to sell.DO NOT expect a call back with updates.DO NOT expect them to proactively promote your property. DO NOT expect any accountability when errors occur and your requests continuously get ignored.DO not expect that your complaint will be taken seriously when you "elevate" it to the main office. DO NOT expect that staff are invested in your situation as they leave without even informing their colleagues. DO NOT expect any realistic action from this company. DO NOT expect that they will inform you that your property will no longer appear as agreed in the newspaper.DO NOT expect them to even advertise your property at the correct price!!Unless you are happy for your property to fester, languish and become unsellable after too long in the market then feel free for Reeds Rains to ruin any hope you had of moving.Yours,Previously reasonable seller.
5/5
Stephanie couldn't help me enough throughout purchasing my new home 100% recomend and will use reeds rains again
4/5
Amazing and responsible rental team equally professional to landlord and tenants. Well done Jessica and team.
5/5
I'm so glad that I have a chance to work with Reeds Rain. Fantastic Katy and the whole group of ladies. Very professional and Extremally helpful :) Big thank you for helping us to get our lovely home :)
5/5
Had no problems with Little Sutton branch. Agent Rachel was and still is very helpful with every question that i have. Thank you :)
5/5
Friendly, patient, professional and prompt!
5/5
Reeds rains came out yesterday to look around my property for rental and I was really impressed by the level of detail they had gone to before even attending. Jess, the Lettings manager was very professional and I felt at ease with her and confident with her knowledge. Would highly recommend these guys
5/5
The whole team at the Ellesmere Port branch were professional, polite and helpful throughout the sale of our house. Would thoroughly recommend them and would definitely use again.
5/5
So glad I made decision to go with Reeds Rain, lovely group of ladies, very smooth process, just want to say thank you very much for helping us,
5/5
Absolutely superb service from reeds rains. Super professional and very approachable for our sons first rental property. Jess in particular stood out from the crowd. Nothing was too much trouble and she helped make the move simple and straightforward with no issues at all. Thanks also to Karen for listening to us!!
5/5
From our original viewing of the property, to support throughout the buying process during and following lockdown, to the whole rental procedure, I have been impressed with the staff at Little Surton, Reeds Rains. They have been helpful, returned calls when needed and generally been good to work with. Well done and thanks to you all.
5/5
I have used Reeds Rains Tenant Find service for one of my properties. The team organized viewings and found tenants in couple of days. All paper work was done very fast and tenants moved in next week. Very good service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Rains,'s Little Sutton office has 109 reviews across two platforms: 101 on Google, 8 on Facebook (across the whole business).
Reeds Rains, Little Sutton is rated 4.4 out of 5 across all 109 reviews, and 4.4 out of 5 on Google from 101 reviews.
Reeds Rains, Little Sutton, 398 Chester Road, Little Sutton, CH66 3RB.