5/5
Would like to thank parked and Pearn with the purchase of our property. Plain sailing all the way to completion And Thankyou Bethany nothing was too much trouble

Trusted Agent profile · Liskeard
★★★★★
147 reviews across 2 platforms
13 Bay Tree Hill, Liskeard, PL14 4BG, PL14 4BG
Parkes & Pearn's office in Liskeard, at 13 Bay Tree Hill, is rated 4.8 out of 5 across 147 reviews on two platforms, including 132 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Parkes & Pearn hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liskeard.
Every review we hold for the Liskeard office, from every platform, shown as written. First names only.
5/5
Would like to thank parked and Pearn with the purchase of our property. Plain sailing all the way to completion And Thankyou Bethany nothing was too much trouble
5/5
We were looking for a property in Liskeard in order to live closer to our son and his family, so went to register our interest. with all the estate agents. We knew there wasn't much available at our particular price point, but frankly, some agents made us feel we were a nuisance. Our last call, by now feeling tired and a bit disheartened was to Parkes and Pearn. Joel made us feel welcome and while he had nothing suitable currently available, he engaged with our requirements and gave us excellent useful advice. That advice was significant in helping us move forward.
5/5
Simon Terrell and his team at Parkes and Pearn have many attributes that define them, and among them I would include words like quality, professionalism, and excellent market knowledge. Simon’s quality culture is reflected in his team. They are immensely polite and respectful at all times. When Simon valued my house, he placed a guide price on it way above anything I would have imagined possible. But he knew what he was doing. Within three weeks I had two offers including one at the guide price. Simon’s assistant Joel who did the photography showed my house in its best light, but without exaggerating it. I have worked in several countries in the EU for many years, including working for large organisations where quality is expected always, such as IBM and KPMG, and professionalism is something instantly recognisable. Simon Terrell and his team at Parkes and Pearn have it, and I am immensely grateful to them. I would recommend them to anyone and everyone.
5/5
I cannot rate this Agency highly enough. I was the buyer in this transaction and found them to be highly professional and first class in terms of communication and knowledge. Emails were answered quickly and there was always someone at the end of the line (very unusual in these times). Joel Mitchell in particular was an absolute star. The transaction wasn't straightforward at times and he kept everything and everyone together with his calm and helpful manner. 100% recommend this Estate Agency to anyone looking to sell in Liskeard and the surrounding areas.
5/5
could not recommend Simon and Joel from Parks & Pearn enough. they have managed two recent house sales for us and went above and beyond on numerous occasions to keep our chain together and ensure the sales completed. they always picked up the phone, answered emails, did what they said they were going to do... and even let me sit in their office and listened to my frustrations on numerous occasions (that were nothing to do with them!). we had problems due to solicitors further up the chain which held up our sale, which in the end didn't complete for 6 months. Joel was great at keeping us and our buyers informed, and really did do all he could to resolve the issues which at the end of the day were another estate agents responsibility. honestly, scrap all the stereotypes associated with estate agents. these guys are lovely people, honest and fair and are great at what they do.
5/5
I would highly recommend Parkes and Pearne. I felt that we had a personalised service tailored to our needs. We used Parkes and Pearne to sell our property and nothing was too much trouble. Simon kept us fully updated all the way through with regular calls and his knowledge and experience was invaluable to us who were first time sellers. Simon and the team also helped us chase solicitors and even liaised with our buying agent. I think without the support of Simon and the team the process would have been more stressful and difficult and I can’t thank them enough. Thank you to all of you! Your service was impeccable and worth every penny.
5/5
Outstanding estate agents. Recently purchased house through Parkes & Pearn. Fantastic service - Joel Mitchell was brilliant. Very friendly and hard working. Answered phone calls/emails promptly. I had a few problems with my own buyer and Joel kept it all moving and was very supportive. When he was out of office Simon was also very helpful and supportive. I also have to mention 2 ladies in office - always kind, polite and efficient. Great team. Overall highly recommended and I thank you all so much for your help. I would not hesitate to use them again myself.
5/5
We have just bought a house through Parkes & Pearn, and the service has been excellent. We had our very first viewings with Joel who was friendly, honest & professional. We then dealt with Simon the whole way through. Simon provided us with a service second to none, with exceptional customer service, keeping us in the loop the whole time, quick to respond to our many emails & phone calls. He was extremely supportive and patient during our occasionally arduous journey, he really did go above and beyond with his determination to get the purchase of our dream home across the line within our time frame, for which we’re extremely grateful, thank you!! Would highly recommend using Parkes & Pearn to anyone.
5/5
I recently purchased a property through Parkes & Pearn. I dealt with Bethany throughout the purchase and she was helpful, engaged and very responsive to my questions. Bethany kept me updated throughout the process and dealt with both solicitors and vendors efficiently and effectively. Thanks for your help and support.
5/5
Lovely team of agents who are professional, kind and supportive in what can be a stressful time, Thank you to you all, a special mention to Bethany - you have been an absolute star during this process and to Joel- thank you for all your help. Highly recommended estate agents.
5/5
Found the whole team very courteous and the letting agents Judith and Tegan went that extra mile to secure us a rental property for our move to Cornwall. They kept us informed and the professionalism whilst maintaining a personal touch was fantastic. Id definitely recommend using them over a mainstream agent ,who do not appear to value a personal touch, as much as the team at Parkes and Pearn certainly do. A massive thank you from our family. Jason
5/5
The service I received in selling my house was fantastic, especially Simon! We had some hurdles to overcome & some difficult decisions to make but he couldn't have been more professional, yet extremely helpful. He put a lot of time into sorting my sale. His help & advice where greatly received. Would recommend.PositiveQuality, Professionalism
Many thanks - sales can be tricky and our dedicated professionals can see it through.
5/5
Thank you Simon for your high level of service during our recent house purchase. Through out the process you were professional and communication was great. In a very fast moving market we always received prompt replies to any queries we may have had from either yourself or one of the team.PositiveResponsiveness, Professionalism
Hi Denise, I think it helps that we deal with our sales progression in-house at our local office and not at a remote call centre. Local knowledge helps.
5/5
Used Parkes & Pearn twice in the last 10 years for house purchasing and every time Simon has been a top quality estate agent. Very profession, dealt with every query we had quickly and always kept us in touch with what was happening with our house move. Highly recommended!PositiveQuality, Professionalism
Keeping a chain moving and informed is the hard part in property sales - that's way having the experience of the likes of Simon is so valuable for our existing and prospective clients.
5/5
A great team , asked P&P to sell our late Mothers home ,Special thanks to Simon who was so thoughtful and made everything hassle free at a difficult time for us .Simon liaised with the other agents in the chain and kept us updated all the way through until completion . When ever we called all the staff were very polite and helpful . On Behalf of my sister an myself Thankyou Kevin
1/5
Do not use this company, take 6 weeks to even put a property on rightmove and then encourage you to go with a a totally inappropriate buyer becuase they know them resulting in several months wasted and now a house which is unable to sell because of the rise in interest during the 7 months of wasted time. I have lost tens thousands of pounds because of this company. Unless you have a high end property which they will cash in on they simply do not care about your situation. now having to report to ombudsman for malpractice.
Thank you for your feedback and message Clare. We take everyone's property sale and purchase needs extremely seriously, no matter the value of your property. On this occasion, we have already responded to you regarding these matters via email and telephone, some months ago, and therefore will not lay out all the details on Facebook. All Property Ombudsman codes of practice have been followed with all offers and buyer's positions put in writing for you. If you wish to discuss this any further, please contact the office. Thank you
5/5
Parkes & Pearn team is excellent. Bethany is very professional, warm, informative and a great communicator. Bethany and her colleagues, Simon & Joel, are very easy to deal with - sincere, friendly and helpful. Highly recommend Parkes & Pearn.
5/5
Absolutely fantastic service from Bethany and Cloey. A very genuine service start to finish. We are now in our forever home and cannot thank them enough would not hesitate in recommending Parkes and Pearne a
5/5
I found the Parkes and Pearn team to be reliable, honest and down to earth. I was very grateful for the viewing they organised for me as it seemed to be quite difficult to find anything with other local agents. I loved the house and from viewings through to completion Joel has been very professional and helpful. I would highly recommend the team in Liskeard.
5/5
This is the second time I have done business with Simon and the team at Parkes & Pearn. I think they are highly professional, responsive and friendly, and would be happy to recommend them to friends. Thank you 😊PositiveResponsiveness, Professionalism
Katherine, glad you have benefitted from our quality, client focused approach. We will be here next time as well. Take Care.
5/5
Simon from Parkes & Pearn was exceptional from our first viewing right up to when we collected the keys to our new home. He was extremely helpful when we needed to view the property often at very short notice, and worked with us to meet the surveyors at the property at a time that suited them. Any questions we had for the vendors were answered promptly, and in depth. He has a wealth of knowledge of the area and I would highly recommend simon and Parkes & Pearn
5/5
Having dealt with Parkes and Pearn since October 2023 for a property purchase, I can honestly say they have been a pleasure to deal with. Bethany met with me at the property and answered all of my questions thoroughly, and I felt complete trust in her. They are professional, friendly and I was kept up to date throughout the process. I would certainly recommend the company to others who were interested in buying or selling a property in the local area.
5/5
Parkes and Pearn are a professional, helpful and friendly firm. I bought a property through them and despite the process taking some time (from my initial offer to completion), they retained their efficiency, good humour and helpful outlook. Simon Terrell, with whom I mainly dealt, is a nice man who does his best for his clients, whilst dealing with buyers like me, very professionally. I am now retired, but having been in the property business for many years, and having met many estate agents in that time, I can honestly say that they are first class. I would not hesitate in recommending them to anyone wishing to sell a property. Honest, decent and good communicators, they are a credit to their Late founder, Phil Parkes.
5/5
Purchased a house listed with Parkes & Pearn in June 2024.. Bethany kept me informed throughout the entire process, with a high degree of professionalism. A pleasure to deal with.
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Tell us what you need and we'll put you in touch. Parkes & Pearn hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liskeard.