Trusted Agent profile · Lisburn

McClelland Salter Lisburn reviews

4.8

★★★★★ Excellent

367 reviews across 2 platforms

12 Bachelors Walk, Lisburn, BT28 1XJ

Part of McClelland Salter, see every office.

McClelland Salter's office in Lisburn, at 12 Bachelors Walk, is rated 4.8 out of 5 across 367 reviews on two platforms, including 355 Google reviews rated 4.8.

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4.8 / 5

355

Reviews on Google

This office

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5.0 / 5

12

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Lisburn office, from every platform, shown as written. First names only.

5/5

Google

I recently moved into my first rental and had the pleasure of Sarah Spence helping me through this. After spending roughly two weeks going through numerous places, and only getting about a 60% reply rate for estate agents, I came across a property that Mcclelland & Salter were advertising. Unfortunately that property didn’t come through, however Sarah proactively asked what specifically I was looking for and kept me in mind. A few days later Sarah had came back to me with a property that suited, she arranged for me to view it and helped me through each aspect of the rental. As a first time renter I couldn’t have asked for more from Sarah.

Chris · 22 June 2023

Agent replied · 21 June 2024

Thank you so much for writing a 5 star review detailing your experience with McClelland Salter, we wish you all the best in your new home.

5/5

Google

Having dealt with McClelland Salter for many years, my wife and I had no hesitation in choosing them again to sell our apartment in Dunmurry. Despite the covid 19 outbreak, Matthew and his highly professional team found us a buyer pretty quickly. There were a few hiccoughs along the way (caused by the buyers solicitor) but everything was sorted out and the sale was completed. We got a bit more for the apartment than we thought and we are both very pleased. Full marks to McClelland SalterPositiveResponsiveness, Quality, Professionalism, Value

Richard · 22 June 2021

5/5

Google

Julie and the team have been amazing in helping my family to sell 2 family homes. Having had our house on the market for a year with a different agent and only had 3 viewings we changed to McClelland Salter and have just completed today. Julie has been a friend to me during a very sad time due to the loss of family members and I will miss her chats and craic. She is a dynamo, full of energy and enthusiasm. Having had dealings with other agents in town, there is no comparison. McClellands may be a smaller agents, not as glitzy as some of their competitors, but this gives them the edge as they are more personable and really care. So I give Julie my full recommendations, a straight talking fireball. As I said to her before, she's the best agent in town. Don't waste your time going anywhere else. Trust Julie and she'll get the job done! Thanks again to you and your team. Best wishes to you all.PositiveResponsiveness, Quality, Professionalism, Value

Vanessa · 22 June 2021

5/5

Google

From the moment we decided to sell with McClelland Salter, they have pulled out all the stops to ensure our buy and sell went as smoothly as possible. We fell in love with a house and within days Angela had photographed and videoed our house to get us on the market in order to be in a position to bid on our dream home, even amidst a global pandemic! They were always at the end of the phone, especially when things became stressful during bidding, often over and beyond their normal working hours! They kept us calm and were there to offer advice about the next step throughout. We secured our dream home and our own house sale agreed within days. We are absolutely delighted with Angela and the team and would certainly recommend them to anyone! Thank you to all at McClelland Salter!

C · 22 June 2021

5/5

Google

We didn't use McClelland Salter personally, but we came into contact with Alex (female) from McClelland Salter as they were the estate agents of choice for the property we were buying. Alex was great, professional and handled the handover of keys perfectly. It had been a complicated move but this part with McClelland Salter was seamless. Alex even had a goodie bag for me to wish us luck in our new house. A small gesture but a lasting memory. 100% recommended

Crick · 22 June 2021

5/5

Google

Mcclelland Salter helped us with our property sale this year. We received superb service and professional expertise throughout. Julie Gibson in particular deserves a special mention for helping coordinate and overcome many of the challenges along the way. Thank you

Pete · 9 May 2025

Agent replied · 11 October 2026

Thank you Pete, we were delighted to get the sale over the line despite the challenges LOL!! Thank you for your business.

5/5

Google

I cant thank all the staff at McClelland and Salter enough for helping sell my dads house. I have known Julie for over 40 years and she is not only a friend but a very professional business woman. We purchased our current home through Julie over 20 years ago and it was a smooth process then as it was with my dads. I would highly recommend McClelland and Salter to anyone as their service is second to none.

Shelley · 22 June 2023

Agent replied · 21 June 2024

Thank you for trusting us to sell your dads home, it was an emotional journey. Do you not think you are due a move soon?? LOL

5/5

Google

Couldn't be more thankful to Julie and everyone at McClelland Salter for all their help assisting with my first purchase. They really went the extra mile to make the whole process simple and painless, to say nothing of the wee card and gift bag (very kind of you folks, and totally unnecessary!) I'd recommend them to anyone looking to buy.

C.R · 27 June 2024

Agent replied · 25 October 2024

Thank you for your review Calum it was lovely yo help you buy your first home.

5/5

Google

We sold our house with McClelland Salter and they were professional and efficient right throughout the sale process.

Nathan · 11 August 2026

5/5

Google

Recently bought a property through McClelland Salter. Matt kept us up to date throughout and chased up where possible along the way.

Kelsey · 24 November 2023

Agent replied · 21 June 2024

Thank you for your kind review, we are delighted you purchased a lovely property, best wishes.

5/5

Google

Just sold our home through McClelland Salter absolutely first class. Proffessionalism and friendliness at its best Thank you Julie Angela and team

Alison · 24 November 2023

Agent replied · 21 June 2024

Thank you for your lovely review. We are delighted that you love your new home.

5/5

Google

Wouldn't hesitate to recommend Julie, Angela and the Team at McClellands. Down to earth, honest and professional to the end. For us the service was flawless. Thank you

Hanleys · 22 June 2023

Agent replied · 21 June 2024

Hi Thank you for your review.

2/5

Google

I phoned at 3.15pm and booked a viewing for 9.45am the next day. At 7pm they sent me a text message to remind me of the appointment. The next day I arrived at the property, the agent didn't. I waited for their office to open and phoned. They offered me an appointment over two hours later. They only had one agent working. The agent didn't have the appointment in his diary. I booked another viewing on a different day. The agent met me at the property. Maybe I was just unfortunate but I have had a better night experience with other estate agents.

Keith · 15 December 2024

5/5

Google

Fantastic service from Julie and Angela, both were very pleasant and professional. Angela took the photographs of our property and told us how to arrange things to maximise the potential and we were extremely pleased with the results. We had had 3 agents to review the property but Julie was by far the best and we took to her immediately. All through the process we were kept informed. We have dealt with a few estate agents over the years none of whom compare to Julie and Angela.

Jocular · 22 June 2020

5/5

Google

My partner and I rented a beautiful house through McClelland Salter for approx. 1.5 years (We moved only due to work relocation). McClelland Salter provided us with a fantastic service throughout. We dealt with Graeme for the duration of our tenancy and his professionalism, customer service, efficiency and friendliness was outstanding. Any queries, questions or issues we had were dealt with immediately. If we ever move back to the area we would be delighted to deal with McClelland Salter again and would certainly recommend them to friends or family.

Clodagh · 22 June 2020

5/5

Google

I moved with Julie and the team at McClelland Salter back in 2009 so when it came to selling my current home, it was an easy decision to make. During a global pandemic they found my (international) buyer within 4 weeks and were there every step on the way. Constant updates, advice, a professional and friendly service. I wouldn’t hesitate to recommend them, pity they don’t have an office base in France!PositiveResponsiveness, Quality, Professionalism, Value

Brenda · 22 June 2021

5/5

Google

McCleland Salter have been absolutely brilliant. During these difficult times the house sold after only two viewings. Julie has been exceptional in every aspect of the process, her warm, friendly, professional approach has been reassuring from beginning to end. Communication was excellent and I was kept informed at all times, special thanks also to Angela and Alex. Would highly recommend. Amazing service, thank you Julie and the rest of the team.PositiveResponsiveness, Quality, Professionalism, Value

June · 27 August 2021

5/5

Google

Was an absolute pleasure working with Julie and her team. Effortless process, great Comms and slick prompt service. Highly recommended.

Jeff · 24 November 2023

Agent replied · 21 June 2024

Thank you for your review Jeff we were delighted to get your mums house over the line.

5/5

Google

I have just had the pleasure of selling my first property with McClelland Salter in Lisburn. Very professional from start to finish. I was constantly updated on the progress and they always returned calls or emails when required, even out off hours. I would highly recommend their service and I would have no problem using them again if needed. Great work guys and thank you.. Second too none.

Wayne · 25 October 2023

Agent replied · 21 June 2024

Thank you for buying and selling with us, enjoy your new home.

5/5

Google

Adequately rating Julie and her enthusiastic team, all professionals to the core, with appropriate words is truly challenging. Our sale was far from straightforward, protracted and nerve racking. Throughout this process McClelland and Salter led from the front, keeping us fully informed every step of the way and importantly working tirelessly and quietly in the background. Dedication and tenacity doesn’t begin to describe the way in which the team operate, a platitude I know, but here they really did go the extra mile not once but often. Where other agents might have lost faith and faltered this tight knit crew stick with and do you proud. Always welcoming, happy to give of their time Julie and the team really do involve you at every stage of the sale. I have absolutely have no qualms in recommending their services for your sale, you truly are in safe hands.

Stephen · 23 June 2019

5/5

Google

After selling and buying with McClelland Salter three years ago when it became time for me to move on I didn’t consider going anywhere else but back to them again. As before it was a pain free experience. Julie and her team are absolutely wonderful. Everything is made so easy for you from viewings right through to the sale itself. Communication is excellent with constant updates and advice. Nothing is too much trouble for any of the team and Julie is a mine of information on anything from A to Z. Hopefully I’m now settled but if ever I decide to move again it will be with the very professional assistance of McClelland Salter. Thanks everyone, you’re absolute stars *****

Anne · 23 June 2019

5/5

Google

We had the pleasure of buying a house from McClelland Salter and I have to say they were the best agents to work with. A big huge shout out to Julie who did everything in her power to make this move go smoothly for us. If I was to buy again I would really hope to buy from these guys and the same goes for selling, they will be the only agents we would go to. Again you cannot ask for a more helpful, friendly and efficient team. Thanks again everyone! And now to enjoy the country life with our dream home.

Vanessa · 23 June 2019

5/5

Google

McClelland Salter impressed us by sharing their research into comparatives in our area, backing it up with a realistic, yet appealing asking price. Throughout the sales process they kept us informed daily. Within a short space of time we had agreed the sale, with both vendor and purchaser happy with the outcome. We would highly recommend appointing Julie Gibson and her team to act for you in your house sale.PositiveResponsiveness, Quality, Professionalism, Value

Julie · 22 June 2021

5/5

Google

I have nothing but praise for the team at McClelland Salter. Julie in particular has helped me to navigate various ups and downs in the process of buying and selling. Her advice at various stages in the process has been invaluable and she genuinely cannot do enough to provide a first class level of customer service. I have no hesitation in recommending Julie and the team if you are thinking about putting your house on the market.

Jonny · 22 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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