Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleProfessional team always kept me informed of the progress of the sale plus I also purchased my new property through Henry Graham the added bonus of there work they chased up solicitors and kept the sale and purchase on track I would like to thank the team and especially Gail I would highly recommend Henry Graham for your house sale m BallardPositiveProfessionalism
Mark Β· 27 August 2021
Agent replied Β· 14 June 2024
Hi Mark. Many thanks for your excellent review and kind comments. We were delighted to handle your sale and onward purchase. Best wishes and good luck in your new home.
β
β
β
β
β
5/5
GoogleRecently sold my house with Henry Graham and the service was faultless. Megan was a pleasure to deal with, her personable approach put me at ease throughout with her knowledge and friendly attitude. I would highly recommend Henry Graham to anyone selling everyone was fantastic and the marketing was top notch. Thanks to allπPositiveResponsiveness, Quality, Professionalism
Julie Β· 27 August 2021
Agent replied Β· 14 June 2024
Hi Julie. Many thanks for your excellent 5 star review and kind comments. Best wishes for the future
β
β
β
β
β
5/5
GoogleI dealt with Megan during the sale of my property and found her and the whole team extremely professional, responsive to emails and calls and really friendly. Nothing was ever a hassle and the sales of my property was completed. Many thanks for all of the help and I would highly recommend to anyone.PositiveProfessionalism
MATTHEW Β· 27 August 2021
Agent replied Β· 14 June 2024
Hi Matthew, many thanks for your excellent review and kind comments, we were delighted to handle the sale and hope all goes well with your onward move. Best wishes and good luck.
β
β
β
β
β
1/5
GoogleIt would be difficult for me to recommend Henry Graham estate agents. When things are going well they're professional and excellent. If a problem arises... I found them to change significantly which was disappointing.
Bob Β· 17 September 2025
Agent replied Β· 22 September 2025
Hi Bob, we are disappointed to read your review comments and as with all our reviews, we would like to respond, however, we are unable to find any record of you or your transaction. If you do have a genuine issue or complaint regarding any of our services please contact us directly so that we can have opportunity to resolve any issue you may have rather than making unfounded and unfair comments on Google
β
β
β
β
β
5/5
GoogleProfessional, friendly and all round great service. The team at Henry Graham were a pleasure to deal with. A special thanks to Jodie who kept me informed every step of the way. Highly recommend.
Catherine Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Catherine,
Many thanks for your excellent google review and kind comments. We were delighted to handle the sale for you and glad everything went well. Good luck and best wishes in your new home.
β
β
β
β
β
1/5
GoogleAgreed on Saturday to a house which id been after for quite a while, finally my offer was accepted me and my little kids were delighted, short lived tho as less than 2 hours later I got a call back to say sorry you can't have it now as a last min offer came in after we agreed it to you.... we were devastated to say the least, found it weird that on a sat afternoon at 2pm when they closed at 12'30pm that they rang me with this news! I understand we all need as much as possible but that was pretty low, and it wasn't even the lady that accepted my offer let me no it was her husband, would I trust these agents? No....... certainly they were in no way communicating with each other as this should never have happened! In 2 hours we had our dream home only be be told sorry you actually cant have it, all just didn't feel right and was a very distressing time time for my little family! Cheers guys.....
Jennylee Β· 15 June 2023
Agent replied Β· 14 June 2024
Dear Jenny Lee Tollerton
You are correct in saying that we close at 12.30 on a Saturday however, given the circumstances, I decided it would be better to deal with it at the time rather than prolonging the situation until we re-opened on Monday morning.
I gave you a full and honest account of all the events leading up to the other offer being made and whilst I agree no one wants to lose out or be let down, we do have a legal obligation to report to our seller client, all offers that are made until contracts are exchanged and I explained this to you at the time. Furthermore, we did not agree the sale to the other party without giving you ample opportunity to make a counter offer, as is best practice in these situations.
I do apologise that on this occasion you have been unsuccessful and I do hope you can secure another suitable property soon.
β
β
β
β
β
5/5
GoogleHenry Graham handled the recent sale of our property in Lisburn and the service they provided exceeded our expectations. The brochure Simon produced as well as the online listing were both first class and resulted in a very quick sale. Every member of the team was always ready to help and in constant contact via phone and email. Danielle in particular was exceptionally helpful throughout the whole process and went above and beyond to ensure our sale went smoothly. We will definitely be recommending Henry Graham to family and friends.
Laura Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Laura Many thanks for your excellent 5 star review and kind comments. We were delighted to handle the sale for you and wish you every happiness in your new home.
β
β
β
β
β
5/5
GoogleHenry Graham Estate Agents handled the sale of our property in Maghaberry in a truly professional manner from the initial valuation right through every step of the process to the closure of the sale. Simon conducted the site visit, his valuation was spot-on and he produced an excellent brochure in printed copy and online. The Lisburn office team were fantastic, very helpful and kept us fully informed every step of the way, whilst conducting the accompanied house viewings. Thank you (again) to Danielle, Jodie, Rachael and Megan for all your help and first class advice. I have absolutely no hesitation in recommending Henry Graham Estate Agents to any prospective seller.
Stephen Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Stephen, many thanks for your excellent 5 star review and kind comments, very much appreciated by us all. Thanks you for trusting us with the sale and best wishes and good luck in your new home
β
β
β
β
β
5/5
GoogleSuperb from start to finish. Hassle free and very professional.
Kept well up to date with proceedings.
Special mention to Jodie who dealt with us she was absolute brilliant
David Β· 20 July 2023
Agent replied Β· 14 June 2024
Hi David, many thanks for your 5 star review and kind comments. We were delighted to handle the sale of your property and all went well. Good luck and best wishes in your new home.
β
β
β
β
β
5/5
GoogleWe recently sold our home with Henry Graham. We were delighted with the valuation from Simon. Viewings were easily coordinated at convenient times and queries were answered quickly. Megan kept the sale on track and was amazing throught the process.
Patricia Β· 15 June 2022
Agent replied Β· 14 June 2024
Hi Patricia. Many thanks for your 5 star review and kind comments. We were delighted to handle the sale for you and wish you all the best in your new home.
β
β
β
β
β
5/5
GoogleThoroughly professional service from all at Henry Graham Estate Agents, who we dealt with for a simultaneous house purchase and sale transaction - would definitely recommend.
Gareth Β· 25 September 2025
Agent replied Β· 23 October 2025
Hi Gareth, many thanks for your excellent 5 star review and kind comments. We were delighted to handle your sale and purchase and wish you every happiness in your new home.
β
β
β
β
β
5/5
GoogleExcellent work from start to finish, always on the end of the phone. May I add Jodie went over and beyond to keep everything moving!! Will definitely return again.
Martin Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Martin, many thanks for your excellent 5 star review and kind comments, we were delighted to handle the sale for you and look forward to being of assistance in the future.
β
β
β
β
β
1/5
GoogleShared my personal information with other agencies in a clear breach of GDPR. I be would avoid this agency.
Robert Β· 19 November 2025
Agent replied Β· 16 April 2026
Dear Robert
I have checked our records and we do not hold any details for you so it would be impossible for us to share your information with anyone. Either way, as members of ICO, we are very well aware of our obligations regarding the holding of client information and GDPR regulations, so I can assure you and anyone else that we will not share any client information with any other person or company. Needless to say, if you still have an issue, do please contact us with more information so that we can investigate respond accordingly and in a fair environment.
β
β
β
β
β
5/5
GoogleCould not recommend this Estate Agency enough, helped us to sell the house with no stress or complications. Megan was very easy talk to and helpful, nothingβs too much hassle. Definitely one of the top Agencies around π
Thanks AgainPositiveResponsiveness, Quality, Professionalism, Value
Svajunas Β· 27 August 2021
Agent replied Β· 14 June 2024
Hi Svajumas. Many thanks for leaving us an excellent 5 star review and kind comments about Megan. Itβs very much appreciated. We were delighted to handle your sale and wish you every happiness and good luck in your new home.
β
β
β
β
β
5/5
GoogleMegan and the team where amazing! We were first time buyers with not a clue where to start and they were very helpful and supportive in any which way they could! Couldnβt recommend Henry Graham estate agents enough! Thank yous all for everything!PositiveResponsiveness, Professionalism
Lisa Β· 15 June 2021
Agent replied Β· 14 June 2024
Hi Lisa, thank you so much for your excellent review and kind comments. We wish you every happiness and good luck in your first home.
β
β
β
β
β
5/5
GoogleWonderful team at Henry Graham, I would highly recommend them. This is the second time I have used their services, this time, during difficult circumstances with C19. They were extremely professional from the outset and dealing with Megan was a pleasure.PositiveProfessionalism
Judith Β· 15 June 2021
Agent replied Β· 14 June 2024
Hi Judith, many thanks for your excellent review and kind comments, we were delighted to sell your property and wish you every happiness in your new home.
β
β
β
β
β
5/5
GoogleWeβre do I even start!
From the very start, the staff at Henry Graham have been amazing. Simon came out to value our house and he was brilliant. I had been dealing with Jodie in the Lisburn office were do I even start! She is honestly brilliant I can not recommend Henry Graham enough. She really took the pressure of selling our house. Five stars wouldnβt even be enough!
Thanks guys :)
Sian Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Sian
Many thanks for your excellent google review and kind comments. We were delighted to handle the sale for you and hope all goes well with your onward move. Best wishes and good luck in your new home.
β
β
β
β
β
5/5
GoogleCouldnβt recommend Enough! Megan has been fantastic dealing with our house sale especially in such uncertain times. She kept us constantly up to date and on the right track which gave us peace of mind! Thank you.PositiveResponsiveness, Quality, Professionalism
Kathy Β· 15 June 2021
Agent replied Β· 14 June 2024
Hi Kathy, Many thanks for your excellent google review and kind comments, we were delighted to handle the sale of your property and wish you every happiness in your new home, enjoy the extra space.
β
β
β
β
β
5/5
GoogleHenry Graham Estate Agents handled the sale of my rental property. The service was absolutely top quality both from the team of estate agents but also from Henry himself who handled the evaluation personally. Once we had decided to sell, HG had a high quality brochure produced and the property on the market in record time. Throughout the whole process they kept in constant communication including sending email updates each time a viewing was booked or an offer received. Henry also provided good advice about changes to be made to the property to maximize the resell value.
The property sold at a higher price that what we expected and in record time. I would certainly use Henry Graham again and would recommend them to anyone.
Graeme Β· 15 June 2022
Agent replied Β· 14 June 2024
Hi Graeme many thanks for your excellent 5 star review and kind comments. We were delighted to handle the sale for you. Best wishes.
β
β
β
β
β
5/5
GoogleBrilliant team! Thank you so much for dealing with our house sale. Especially Megan who dealt with all the constant updates and kept everything running smoothly.
A very professional team and have no hesitation on recommending their services.
Sarah Β· 15 June 2021
Agent replied Β· 14 June 2024
Hi Sarah. Many thanks for your excellent review and kind comments. Itβs very much appreciated. We were delighted to handle the sale of your property. Best wishes and good luck in your new home.
β
β
β
β
β
5/5
GoogleThis was my third time using Henry Graham Estate Agents for a house move, I cannot recommend them enough. Nothing was ever an issue. I always had feed back after a viewing, Gail was an excellent negotiater. I would not hesitate to recommend the Agency.
Anne Β· 16 June 2018
Agent replied Β· 14 June 2024
Thank you for trusting us with the sale of your properties and your positive review, we were delighted to be of service and hope all goes well in your new home.
β
β
β
β
β
5/5
GoogleI have just sold my house and from start to finish the team were professional, friendly and pleasant to deal with. From Simon coming out to do the valuation and Jodie setting up the viewings nothing was to much bother and I was kept fully informed at all times of the status of the sale by Jodie. I can honestly highly recommend Henry Graham Estate Agents Lisburn.
Richard Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Richard
Many thanks for your excellent 5 star review and kind comments. We were delighted to handle the sale for you and wish all the best in your new home.
β
β
β
β
β
5/5
GoogleHenry Graham handled the sale of my property effectively and efficiently. Throughout the process Jodie kept me fully informed and regularly updated me on progress.PositiveResponsiveness, Quality, Professionalism, Value
Barbara Β· 15 June 2022
Agent replied Β· 14 June 2024
Hi Barbara, many thanks for your 5 star review and kind comments, we were delighted to handle the sale for you. Best wishes and good luck for the future.
β
β
β
β
β
5/5
GoogleHave used Henry Graham Estate Agents numerous times over the years and I highly recommend them, from Henry who always does the preliminary meeting, providing expert advice on the market and valuations, to the staff who strive to keep things going and are very informative during the process. Everyone is very professional in a very pleasant and friendly manner! A satisfied client once again!!
Coleen Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Coleen, many thanks for your excellent 5 star review and kind comments, we were delighted to handle the sale of your beautiful property and hope all goes well in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.