Every review we hold for the Lindfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJackson Stops sale, over the line, and in time
Emma Eddy and the JS back up team and management managed my recent property sale with courtesy and expertise one expects from a first division agency. I have used Jackson Stops consistently since 1976. They come highly recommended and I will use them again
Ian · 8 April 2025
Agent replied · 4 October 2026
Dear Ian, it is heartening to hear that the service you received during your recent property sale was a "first division" one, and that you would highly recommend working with us. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic property management experience all round!
We had a fantastic experience of Jackson-Stops over the course of our three-year tenancy. The team were always professional, efficient, and approachable. The flat was in great condition and any issues that came up in the ordinary course were handled quickly by Jackson-Stops. This agency respects their tenants and landlords, would recommend working with Jackson-Stops.
Emma · 8 November 2024
Agent replied · 22 November 2024
Dear Emma, we are thrilled to hear about your five-star experience, and that the team was always professional, efficient and approachable, and we are pleased to hear that you would recommend our services. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleGreat experience with a friendly team who worked hard to complete the purchase as swiftly as possible. Thank you !
Fleur · 14 December 2025
Agent replied · 14 April 2026
It was really lovely to work with you both and just thrilled you are happy in your new home!! thank you for your kind words too!
★★★★★ 5/5
TrustpilotMrs T
Loren at Jackson-Stops has been looking after us at our rental for a few years. She is always professional, friendly, lovely and helpful. She always ensures we are taken care of and our concerns are addressed. We are more than happy to recommend her.
Robert · 4 April 2025
Agent replied · 4 October 2026
Dear Robert, we are delighted to hear that your experience with Loren and the team has been such a positive one, and that you would recommend working with Loren. With best wishes from everyone at Jackson-Stops.
★★★★★ 1/5
TrustpilotBooked a viewing of a property in…
Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.
PD · 10 July 2023
Agent replied · 25 July 2023
Dear Phil, we are extremely sorry for the miscommunication, and we understand that Jackson-Stops Alderley Edge is currently in touch with you to rectify this to enable a satisfactory conclusion for you. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotWilliam Jordan has been our contact for…
William Jordan has been our contact for over 2 years now.
He’s always very professional and willing to help
Thank you William
Customer · 8 February 2024
Agent replied · 26 August 2023
Thank you for taking the time to leave a review, and we will pass on your kind words to William Jordan. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotRecommended
Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.
Eugenio · 5 July 2023
Agent replied · 25 July 2023
Dear Eugenio, what a lovely review and thank you. We are pleased to hear that Lottie was incredibly helpful and that you believe Jackson-Stops is the best agency in the Suffolk area. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotLoren Pogue is a great communicator and…
Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops
Luke · 10 October 2023
Agent replied · 15 November 2023
Dear Luke, thanks for taking the time to leave a review and it's great to hear that Loren was able to solve any issues you had. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotSelling made easy
James and Ria were very professional and knowledgeable in all they did to help us sell our property. At all times they were available and very helpful. A joy to work with, ensuring that our property sold quickly with a minimum of stress.
Nigel · 1 February 2022
Agent replied · 15 November 2023
Dear Nigel, thank you for leaving such a complimentary review of the service you received from our Barnstaple team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent helpful team
Great service from Ed and his team at Jackson Stops. From the first call we made to try to get a same day appointment to view a house we had by chance fallen in love with, to the stress free moving in day, to the aftercare with any questions arising, we have been really well taken care of by all the JS team. We love our new house and the journey to get here has been pretty smooth. Thank you all!
Francesca · 15 April 2023
Agent replied · 6 July 2023
Hi Francesca, thank you for the lovely review, and we're pleased to hear about the great service you received. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotNew boiler for Christmas
I’m grateful and consider myself lucky to have estate agent that has been working so hard to get our boiler replaced in short time. The whole process been monitored and in safe hands of very polite and professional people big thanks to goes to Loren for delivering her best performance and the engineer's great efforts to bring warmth to our house just in time for Christmas. Merry Christmas to all. Cheer’sJj
Jaroslav · 6 December 2023
Agent replied · 21 March 2024
Dear Jaroslaz, it's wonderful to hear that you feel you were dealt with by safe hands by Loren, and we're delighted that you took the time to leave a review. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotSo glad we chose Jackson-Stops to sell…
So glad we chose Jackson-Stops to sell our beloved family home. Neil was so professional yet sensitive to our needs. He kept us informed every step of the way without being intrusive and was always contactable should we have any questions or queries. Thank you again!
DD · 2 July 2021
Agent replied · 6 July 2023
Thank you your five star review, complimenting Neil's strong communications skills. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotI can highly recommend Jackson-Stops
I can highly recommend Jackson-Stops. I was provided with an excellent service and guidance throughout the purchasing of my property. Big thanks to Lottie & Hayley (Newmarket office) for all their support.
Freddy · 20 March 2023
Agent replied · 15 November 2023
Dear Freddy, we're very pleased that you rated the service you received from Lottie and Hayley as excellent, and we will pass on your kind words to our Newmarket team. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotI cant praise Ella and the team at…
I cant praise Ella and the team at Cranbrook enough, from start to finish an outstanding service, Ella has been in constant contact throughout, if your looking for someone to get you results then Ella is who you need, a first class service that gets you results
Finley123 · 22 February 2021
Agent replied · 15 November 2023
Thank you for praising the proactive and professional service from Ella and our Cranbrook team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotI cant praise Ella and the team at…
I cant praise Ella and the team at Cranbrook enough, from start to finish an outstanding service, Ella has been in constant contact throughout, if your looking for someone to get you results then Ella is who you need, a first class service that gets you results
Wayne · 22 February 2021
Agent replied · 21 March 2024
Thank you for praising the proactive and professional service from Ella and our Cranbrook team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotHigh quality and substantial publicity
Very good brochure and a great amount of publicity.
Attentive staff who were helpful all the way through to the sale.
Rodney · 6 November 2025
Agent replied · 11 May 2026
Dear Rodney, thank you for taking the time to leave a five star review of Jackson-Stops, and we are happy to hear you loved the marketing brochure and that our staff were attentive to you needs.
★★★★★ 5/5
TrustpilotStellar service
The team were excellent from start to finish - marketing a property with some challenges but these were overdone and a very successful sale went ahead. Toby, Freddie, Guy and Trudi provided a top notch service and I would heartily recommend them to anyone. Jerry
Jerry · 10 February 2025
Agent replied · 4 October 2026
Dear Jerry, a wonderful review - thank you, and we are very pleased to hear that our Mid Sussex team was excellent from start to finish. We are also delighted that you would recommend our team. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent Service & Communication
The Jackson Stops team have been brilliant thus far, whether that is physical viewings or over the phone comms. They are polite, courteous and enthusiastic, and are very helpful - no matter the question.
Oscar at the Weybridge branch has been particularly excellent. He has advised on offers and suitability, and gone above and beyond trying to help us find the perfect place.
Couldn't recommend more.
Amber · 22 February 2024
Agent replied · 21 March 2024
Dear Amber, we are so pleased that you would recommend the services of Jackson-Stops and that the Weybridge team. especially William, have been brilliant. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic company to deal with
Had to relocate to Suffolk for work purposes and dealt with Paula at Jackson Stops in Newmarket. Great service and everything was sorted for me quickly, having moved in within about 5 weeks since I initially enquired about a place to rent.Wound highly recommend the company.
Jonathan · 31 March 2021
Agent replied · 15 November 2023
Dear Jonathan, thank you for praising our Newmarket team for their support during your speedy relocation. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotA great experience!
Efficient, hard-working and approachable! Justine, Tim and John have been incredibly helpful and managed to secure a sale on our house within 15 days! Phone calls were promptly returned and any request was happily and quickly arranged. When a second viewing was requested on a late Friday evening, Justine paused her weekend to support us with this. The professionalism and dedication from this team is breath taking. Thank you for a great experience. You excel at what you do!
Lottie · 27 March 2023
Agent replied · 6 July 2023
Dear Lottie, it's wonderful to hear that you felt our team was efficient, hard-working and approachable and that you had a great experience. With best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleGuy and his team were always to deal with, helpful, courteous and always professional and on hand for advice and support when needed. They efficiently and successfully secured a buyer for our home. Would highly recommend. Thank you !
Tamsin · 16 May 2022
Agent replied · 6 July 2023
Dear Tamsin, thank you so much for taking the time to leave this lovely review, it was a pleasure to work together. Best wishes from us all at Jackson-Stops Mid Sussex.
★★★★★ 5/5
TrustpilotVery helpful when getting settled in to…
Very helpful when getting settled in to the property and quick to answer any questions! Thanks to the team
Ruby · 17 November 2025
Agent replied · 26 January 2026
Dear Ruby, we are pleased to hear our team helped you to settle in your new home and thank you for your five star review of Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson-Stops Newmarket
Jackson-Stops Newmarket was our seller's agent. They, specifically Lottie, have been truly brilliant and could not have been more helpful and supportive. Communication has been excellent throughout, and Lottie has been proactive and facilitated our purchase quickly and efficiently without fuss. We are impressed and grateful.
A · 2 March 2021
Agent replied · 15 November 2023
Thank you for taking the time to leave this reveiw, complimenting Lottie's hard work and professionalism. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotHighly Recommend
We purchased a property via Jackson Stops Newmarket. The team were very friendly, professional and motivated to keep the chain together, especially when it got rocky. Their experience and reach to others within the industry e.g. mortgage brokers, was very helpful and positively contributed to the outcome. Special mention for Sam, she is an absolute STAR, your employer should be very glad to have you!
Phil · 26 February 2024
Agent replied · 21 March 2024
Dear Phil. a wonderful review - thank you. We are pleased that you found our Newmarket team to be friendly, professional and motivated, and that you would recommend their services. We will be sure to pass on your special mention to Sam. With best wishes from everyone at Jackson-Stops.
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