Trusted Agent profile · Lindfield
Verified
★★★★★
656 reviews across 3 platforms
66 High Street, Lindfield, RH16 2HL
Jackson-Stops's office in Lindfield, at 66 High Street, is rated 4.7 out of 5 across 656 reviews on three platforms, including 132 Google reviews rated 4.9.
Every review we hold for the Lindfield office, from every platform, shown as written. First names only.
5/5
TrustpilotCouldn't recommend them more
Been using the lettings department for years for our rented houses and have found Jackson-Stops Bury st Edmunds to be outstanding.
Dear Mrs Bevan, it is wonderful to receive such a glowing recommendation, and we will pass on your thanks to our Bury St Edmunds team. Thank you and best wishes from everyone at Jackson-Stops.
5/5
TrustpilotSomerset Sale - Bridport Jackson-Stops
I have recently sold and bought through Jackson-Stops Bridport and Dorchester Branch. From start to finish across both transactions the team's market knowledge, advice, chain management and all-round positive attitude proved invaluable. Selling and buying older properties throws up many quirks and questions, but no situation seemed to knock them off their stride and the reassurance and guidance they provided was without doubt what ultimately made my move possible.
Dear Nick, thank you for taking the time to leave a review for the service you received from our Bridport & Dorchester team. It's wonderful to hear your positive words. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotWe reported a fault with a plug in the…
We reported a fault with a plug in the downstairs loo and Rhian dealt with the matter quickly and efficiently. The plumber attended at our convenience and Rhian ensured we were kept in the loop. Thank you.
Dear Ros, so pleased to hear any issues have been dealt with quickly and efficiently, and thank you for leaving a five-star review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotGreat advice and service from the whole team
Since moving to Newmarket more than 15 years ago, we have only used Jackson Stops and Staff in. Newmarket. The most recent time was last September, when we decided to sell a property we had been renting. The whole team gave us great advice and service from setting the pricing strategy, managing the viewings and the end of tenancy for our tenants. We achieved a sales price that was £30,000 above the guide price. Thank you team Jackson Stops.
Dear Martin, thank you for leaving a review about the great advice and service you received from our Newmarket team. With best wishes from everyone at Jackson-Stops.
5/5
GoogleGuy, Alice and Toby made the process of selling our house as straightforward and organised as possible. They arranged and managed the viewings very well, which meant we sold our house quickly and painlessly. And…..they’re nice people!
Thanks Fred we loved being able to help and so pleased we managed to find you your wonderful new home too!
5/5
TrustpilotExtremely impressed
I have had the pleasure of working with Kathryn Anderson while we are looking to buy a house.She is extremely professional, honest and is in regular contact to keep us up-to-date.We hope we can continue to do business with her.Thank you Kathryn at Jackson-Stops!
Dear Melanie, thank you for highlighting Kathryn's integrity and communication skills. We will make sure your feedback reaches her. Best wishes from us all.
5/5
TrustpilotFantastic Service!
We recently purchased our home through the Newmarket branch. Lottie was extremely helpful and communicative throughout the process. We would highly recommend!
Dear Rachel, it's heartening to hear that you would recommend our services, and particularly those of Lottie in the Newmarket branch. Thank you, and best wishes from everyone at Jackson-Stops.
5/5
GoogleGreat estate agents , easy to deal with. Would recommend
Thank you Lee!! Glad to have been able to help!
5/5
TrustpilotThe Value of a Good Estate Agent
James from the Stockbridge office in Hampshire attended to the sale of our property. His patience and professionalism in a tricky chain, meant we were able to sell our home. Thank you for going the extra mile on completion day. Brilliant. 👏
Dear Michael, thank you for leaving a five-star review about your experience selling your home with James at our Stockbridge branch. We are very pleased to hear that you were dealt with professionally and with patience, and that James went the extra mile on completion day. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotThis sale of our home in Carlyon Bay…
This sale of our home in Carlyon Bay was my second experience dealing through Jackson -Stops. I was extremely satisfied by another truly professional experience and Ben Stanton and his team were active , self starting and highly communicative when it mattered.
Dear Sir John, thank you for reviewing our Truro team, we're delighted to hear you've had nothing but positive experiences of our team. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotA great team - informed and efficient
The team (Kelly, Emma and Sam) were excellent to deal with throughout the purchase process. They were always responsive and good communicators - positive and able to provide clear answers to our questions. The house guides (Camilla and John) were also engaging and informed. I would have no hesitation recommending the team.
Dear Richard, a wonderful five-star review - thank you. We are delighted to hear about your responsive experience with us, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotJackson Stops sold our house for us…
Jackson Stops sold our house for us recently. Jon and Yvonne in the Norwich office were very professional and helped us through 3 aborted sales. (No fault on their side, the market just cooled off) They stuck to their task and we achieved our sale the following month which has allowed us to build our forever home in North Norfolk. Thank you Jackson Stops and the folks in the Norwich office.
Dear Malcom, we are grateful for your review and to read that the service you received from Jon and Yvonne at our Norwich branch was professional and worthy of a 5 star review. With best wishes from us all at Jackson-Stops.
5/5
TrustpilotI have had a difficult experience with…
I have had a difficult experience with Jackson-Stops not understanding how to deal with the sharing of the ownership of my flat with my daughter. However, Property Manager Jess Lynagh who liaised between myself and her management was exemplary, she listened, understood the issue and was always prompt in her replies and persistent in resolving the problem.
Dear Patsy, we are so pleased that issues were ironed out, and that Jess was able to support you and resolve problems. With best wishes from everyone at Jackson-Stops.
1/5
TrustpilotAbsolutely appalling sales experience
Absolutely appalling sales experience. From being told that the buyers were cash buyers to then being told they didn't have the deposit. No fact checking had been carried out and we were led along for months without regular updates and the agent side stepping and avoiding calls only to find out the sale had fallen through and Jackson-Stops were aware but hadn't even bothered to update us! Absolutely no follow through.
Dear Bridget, we are sorry to read about your experience and would like to investigate further if you can let us know which branch you were involved with. Please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops
5/5
TrustpilotExcellent valuation service and after…
Excellent valuation service and after care, Anthony was polite and courteous
Dear Mr bashar-al-sheklly, what a joy to hear that your experience was good, with excellent valuation and after care. Thank you for taking the time to leave a review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotTenant experience
Professional and friendly team for us as tenants. Nothing is too much trouble and any issues dealt with in a timely manner. Ted from maintenance team has been a great help!
Dear Ieva, we are pleased to hear your experience as tenants has been positive, and that nothing has been too much trouble. Thank you for taking the time to leave a review. With best wishes from everyone at Jackson-Stops.
5/5
GoogleAn absolutely outstanding, professional and friendly service from Toby at Jackson Stops in Lindfield, we can't sing his praises enough. He made the process run smoothly from start to finish, the viewings were done well with great enthusiasm and he ensured we had a strong buyer. He provides great advice and guidance and really takes his time to make sure things are done properly, to a high standard. He has a calm manner, good attention to detail and takes everything in his stride.
You are kind David, having such nice clients makes going the extra mile an easy task and so pleased with the outcome! Kindest regards Toby, Guy, Freddie and Trudy
5/5
GoogleJDP acted as agents for both the property we sold and the property we have bought. The service given by all the staff, and Saskia in particular, has been excellent.
Thank you for taking the time to leave your thoughts and comments here Keith - We are grateful to have been able to be a part of your home moving journey!
5/5
GoogleI highly recommend Toby and the team at Jackson-Stops Mid Sussex. They went above and beyond to get our house purchase through on time for us, brilliant communication, very helpful and easy. Thank you Team!
Rachel thank you so much for your kind review. You were an absolute pleasure to work with and we hope to do so again at some point. Kindest regards Toby, Guy, Freddie and Trudy
5/5
TrustpilotReally helpful and friendly
Really helpful and friendly. Michelle was great with giving me as much information I needed about freehold leasehold to make the purches. Overall, very satisfied and I will come to Jackson-Stops when I rent the property or look at buying another one.
Dear Guy, many thanks for sharing your experience, it would be a pleasure to assist you again in the future. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotExcellent service
From a buyer's perspective, I found Jackson Stops to be very professional, competent, friendly, responsive and motivated. They did all they could to expedite a protracted/difficult conveyancing process. Would not hesitate to engage their services when selling in the future.
We are very pleased indeed that you would engage our services again after your positive experience with us. Thank you for your five-star review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotI would highly recommend Jackson-Stops
I would highly recommend Jackson-Stops as an Estate Agent in the Reigate and surrounding areas.From the first initial meeting at our property to the final phone call following completion, Jackson-Stops were very professional and efficient. Everyone involved knew exactly where we were during the sales process, this reduced the stress of selling and purchasing a house. The success to buying a property involves all stakeholders working together to achieve the right outcome. Jackson Stops, and in particular our agent Chris, made sure that this took place. They had no problem making follow up calls on our behalf or liaising with Solicitors and other agents within the chain. I have to say, Jackson-Stops definitely went the extra mile for us! From Ryan
Hi Ryan, thank you for taking the time to leave a five star review about the service you received from Jackson-Stops Reigate. It is good to know that you felt they went the extra mile for you. With best wishes from all of us at Jackson-Stops.
1/5
TrustpilotAvoid like the plague !
We've just had an extremely unsatisfactory experience with this supposedly high end company. We invited the Northampton office to visit us with a view to marketing a high value rural property. After a very successful and pleasant visit we waited for our Marketing Appraisal , and we waited. The other 2 companies we invited to visit both responded with reports inside of a week. Now, precisely a month later we are still waiting on a report from JacksonStops! To add insult to injury, both my brother and I rang the gentlemen concerned and were assured our report was in progress. On my final call I was assured it would be me the next day by noon! I was assured he still wanted my custom and he was full of apologies for the delay. Yet still, we have no appraisal! This is not the way a professional company should treat a prospective client. Avoid the Northampton office, if not the whole company.
Dear Giles, we are so sorry to hear about your experience and we have asked Ian at the Northampton branch to reply to you personally.
5/5
TrustpilotOutstanding
An absolutely outstanding, professional and friendly service from Toby at Jackson Stops in Lindfield, we can't sing his praises enough. He made the process run smoothly from start to finish, the viewings were done well with great enthusiasm and he ensured we had a strong buyer. He provides great advice and guidance and really takes his time to make sure things are done properly, to a high standard. He has a calm manner, good attention to detail and takes everything in his stride.
Hi David, thank you for your review, and we are very happy to hear that the service you received was outstanding, professional and friendly. With best wishes from us all at Jackson-Stops.
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