Every review we hold for the Lincolnshire office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleWriting on behalf of my mum who asked pygott and crone to value her house. The gentleman who came out was 15 minutes late with no apology claimed he had left a message on our answer phone, no such message existed. After looking around he undervalued the property by 50,000 from the value given by 3 agents from other companies being quite dismissive throughout. He made it blatantly clear he was not interested in taking on this property even when other agents are fighting over the property due to its uniqueness.
Melissa · 17 June 2020
Agent replied · 16 June 2024
Hi Melissa, I am very sorry to hear this. I would like to be able to look into this in greater detail to establish who and where things may have gone wrong. Would you mind helping me establish which property is your mum's so I can look into it. Do you mind providing me with the postcode, alternatively please email us info@pygott-crone.com with her details and I will look into it and come back to you. Kind regards Paul
★★★★★ 5/5
GoogleWe had several viewings with Sian (all on a Sunday) all at very short notice.
We have now found a property but not with Pygott & Crone, we would have really liked to buy through them. Nothing was too much trouble for Sian, she was friendly & professional throughout & knowledgeable about the local areas. I can't thank them enough for all their help - its a real shame the property we found was listed with another agent as Sian definitely deserved the sale.
Sophie · 17 June 2020
Agent replied · 16 June 2024
Hi Sophie, thank you so much for your kind remarks, we will ensure these are passed on to Sian as she should be very proud. We wish you all the best with your purchase and don't hesitate to contact us at our Lincoln or North Hykeham branches should you require any further help on any property related matter. Best Regards Pygott and Crone.
★★★★★ 5/5
TrustpilotFirst class.
First class selling experience. A realistic valuation, experienced and helpful sales staff at Grantham (Thank-you Demi!) and really top class sales progression from Jonathon. Thank-you .
Andy · 27 January 2026
★★★★★ 5/5
GoogleExcellant service provided by all at Pygott & Crone in the selling of my wife's House. Thank you to you all!
Roger · 17 February 2026
★★★★★ 5/5
TrustpilotSold our property very quickly.
Representitives kept us up to date, sold our property very quickly and were always very good at keeping us in the loop. Very happy with the team in Boston.
Richard · 15 March 2024
★★★★★ 5/5
GoogleToday we had a valuation carried out by Ryan Mcguinness at our bungalow and would like to say what a very polite and well dressed and presented young man he is. He arrived slightly late but that wasn't a problem and immediately apologized for this and we were soon at ease talking to him .
This young man is a very good member of staff to have so please don't lose him. Keep up the good work
Steve · 17 June 2020
Agent replied · 16 June 2024
Thank you Mr Roberts for your kind remarks, we will ensure they are passed on to both Ryan and our management team.
★★★★★ 1/5
TrustpilotDo not engage with this company
Do not engage with this company, there is a £300.00 fee whether they sell or not, and as they take on everything they can, this is how their money is made!!After all the enthusiasm and "feelgood" of thier initial visit and instruction, it is almost impossible to get their attention. It began with every reason imaginable given why the "sales" team could not come around after the instruction, and they failed to arrange even one viewing from the eight they claimed to have matched to the property; ultimately the number of potential buyers they claimed to have was the reason for engageing with them. When we questioned them some time after instruction why it was that we had not had a viewing more excuses continued; every excuse from it wasn't what their clients were looking for, to it being too expensive! Based on this feedback we instructed them to return to the potential purchasors and offer it at £100,000.00 less. Having removed all the 'obstcals' there was still no response, and they became increasingly difficult to contact, to the point that we attempted to speak with four of their directors, none of whom were available. Ultimately we were told by a receptionist to stop contacting them. When we finally contacted Craig Stones, Branch Manager, he told us that he had to get his head together (?) and that he should never have taken the property on. We agreed to give 28 days notice, but discovered that they had ceased all marketing immidiately, and are now looking for £300.00 which they feel they are entitled to as it was in the contract. A contract goes two ways so off to Court it trots!! They had done nothing and stated to us that they should have never taken the instruction on. This is one fact that we are in agreement. Furthermore the fact that they are looking for payment for taking it on is not only ludicrous, but offensive. It was the highest valued property on their books and it was a clear case of P&Crone confusing ability with ambition as it was way beyond their capability to SELL a property. Save your time and money, put it on Rightmove yourself!
Harvey · 22 December 2023
★★★★★ 5/5
GoogleExcellent from start to finish with the purchase of our new property. Always helpful, highly recommend.
David · 20 March 2026
★★★★★ 5/5
GoogleExcellent service from start to finish.
Kept informed at every stage of sale of property.
Sold in 4 weeks, have used P&G for previous sale/purchase and have no hesitation in recommending this estate agent.
Gina · 10 October 2025
★★★★★ 5/5
GoogleVery polite and resourceful. Ellie as a delight to deal with
Scott · 3 April 2026
★★★★★ 1/5
TrustpilotAvoid!
The communication from this agency is absolutely shocking. Expect to wait at least 24, 48 hours for a reply to even the simplest of queries, which makes the whole process unnecessarily stressful.
K · 30 September 2025
★★★★★ 5/5
GoogleWe used Pygott to sell our property. First class service. Kept well informed of progress throughout from all staff. Special mention to Noni who went above and beyond the call of duty. Thank you!
Joseph · 17 June 2023
★★★★★ 5/5
TrustpilotAmazing service from the Grimsby…
Amazing service from the Grimsby branch. From start to finish with Aiden, to Lauren and Fiona selling both mine and my partners houses in two weeks and Jonathan keeping us updated after.
Kayleigh · 27 August 2025
★★★★★ 5/5
GoogleVery helpful Agents . Excellent service
All good no dramas . Job done
Andy · 17 February 2026
★★★★★ 5/5
GoogleWe’ve purchased our dream home through Pygott & Crone and it’s been so seamless through them with the help of Emily and Charlotte! Thank you so much guys.
Nidhi · 20 August 2024
Agent replied · 23 November 2024
We're so pleased to hear that the purchase of your dream home was seamless! Thank you for your review, we've passed your kind words onto Emily, Charlotte and the rest of the Lincoln team.
★★★★★ 5/5
GoogleI had been impressed from the beginning to the end. Your services are top notch. Your promptness to all request.
Charlotte and Alisha helped alot. …
Tope · 17 October 2025
★★★★★ 5/5
GoogleExcellent service from this local Agent throughout whilst selling a property, nothing too much trouble and proactive with communications, well done all involved.
Stuart · 2 November 2024
Agent replied · 23 November 2024
Thank you for your review, it's good to hear that we were proactive in keeping you updated throughout the process.
★★★★★ 1/5
TrustpilotHorrific experience Pygott andCrone and…
Horrific experience Pygott andCrone and KMRE. Do not buy any properties from them including Hindle House Nottingham. Very lengthy process, service provided was absolutely abysmal prioritising the seller.They give empty promises, ignored any issues but quick to grab money from you. They also hire a bunch of people to give themselves positive feedbackKMRE build terrible apartments with cheapest quality material but exorbitant price. 2 bedroom apartment for 250k?? What a scandalous developer bet they make 100k profit. Things go haywire numerous problems but they never reply
Sophie · 12 May 2023
★★★★★ 5/5
GoogleHuge thanks to Steve and Francesca at Pygott & Crone for helping us get our dream house. As the buyer yhey worked tirelessly for us to get the deal done quickly and efficiently, and helped deal with solicitors and the chain. I would highly recommend them for there work, professionalism, dedication and attitude.
Matt · 18 June 2019
★★★★★ 5/5
GoogleFantastic . went the extra mile all ways on the end of the phone when needed and very professional
Christopher · 25 November 2025
★★★★★ 1/5
TrustpilotTerrible,worst company
It is with great regret that I must express my disappointment with the team at Pygott and crone and KMRE. From the moment of our first encounter, there was a lack of interest in responding to emails or addressing issues that arose. The cost of the 2 bedroom apartments outside London, which were priced at a staggering 250k, suggested that this organisation may prioritise profit and the developer over customer satisfaction.The customer service provided by this organisation was absolutely atrocious. Even when speaking with the manager about the numerous issues encountered, it seemed as though there was a complete lack of interest in resolving the situation. Zero communication, absolutely bunch of liars. It is simply unacceptable to treat customers in this manner, especially when such a significant investment is involved.The quality of the apartments is nothing short of terrible, with poor heat and noise insulation. It appears that there is no intention to rectify these issues, which is deeply concerning. It is disheartening to realise, in hindsight, that I should have researched the reviews of others before committing to such an unscrupulous bunch.I implore the organisation to reevaluate its priorities and invest in providing exceptional customer service. It is not only ethical but also essential for the long-term success of the organisation
Lily · 12 March 2023
★★★★★ 5/5
Googlealisha and her team were very professional and offered a personal touch. i felt i was well informed. thank you
Gavin · 24 October 2024
Agent replied · 23 November 2024
Thank you for your review, we are pleased to hear that we were able to meet your expectations
★★★★★ 5/5
Googlevery proficient, escorted all viewings with each viewing advised prior to visit. All staff extremely friendly and helpful
Graeme · 9 November 2024
Agent replied · 23 November 2024
Thanks for your review, we have three dedicated members of staff who conduct viewings and we have passed your kind comments on to them
★★★★★ 1/5
TrustpilotWorse house selling company ever
Worse house selling company ever. Had mothers property for sale with them over 5 months now and not ONE single viewing. Quite clearly absolutely no marketing of this property. Just stuck on internet doing zero. Definitely use someone else but these frauds.
Richard · 17 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.