Trusted Agent profile · Lincoln, Lincolnshire

Your Move Lincoln reviews

4.0

★★★★★ Great

179 reviews across 1 platform

44-45 Silver Street, Lincoln, Lincolnshire, LN2 1EH

Your Move's office in Lincoln, Lincolnshire, at 44-45 Silver Street, is rated 4.0 out of 5 across 179 reviews on 1 platform, including 179 Google reviews rated 4.0.

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4.0 / 5

179

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lincoln office, from every platform, shown as written. First names only.

5/5

Google

We have been looking to move to Lincolnshire for sometime,I contacted Your move and spoke to Anita and from the start she was friendly ,helpful and understanding.We arranged a couple of viewings but at the last minute had to change the timings by a couple of hours,one phone call to Anita and she quickly re-arranged this for us.We decided to make an offer on one of the properties through Anita over the period of a couple of days we went back and forth via phone and eventually got what we wanted,Anita as far as we are concerned went over and above to act for both vendor and buyer,nothing was too much trouble Well done Your move and a big thanks to AnitaPositiveResponsiveness, Quality, Professionalism, Value

Gary · 22 June 2021

Agent replied · 21 June 2024

Thank you for your fantastic 5 star review, Gary, I have passed on your feedback and thanks to Anita! Martyn

5/5

Google

Completed on our first home last week. I can't thank Karen and Kelly enough for all of the help they provided. We never had to worry about anyone being in touch as they always kept us up to date with what was happening during the purchase process. Thank you for helping make the process so easy!

Abbi · 8 December 2023

Agent replied · 6 February 2024

Hello Abbi, Thank you for your kind review, we are always delighted to hear positive feedback about our team a Your Move Lincoln. We wish you the best of luck in your new home. Kind regards, Ellie

5/5

Google

This team so so professional and really do care about the level of service from both the Seller and Buyers perspective. A constant help with guidance and any level of question answered. Great service and great team. Well done.

Mrmjspencer · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Providing a high level of service and supporting both our sellers and buyers every step of the way is something we genuinely care about, so it means a lot to hear that reflected in your feedback. We’re always here to help with guidance and to answer any questions, no matter how big or small. Thanks again for your trust and support!

5/5

Google

I have only recently become involved with Your move Lincoln. I have found the team there most helpful and extremely efficient, nothing is too much trouble and when they say they are going to get back to you with information they do!

Deborah · 13 February 2026

Agent replied · 13 April 2026

Thank you for your great feedback! We’re really pleased to hear you’ve found the team helpful, efficient, and reliable. We look forward to continuing to support you.

5/5

Google

During a recent change of tenants I have swapped correspondence with Ella and Leah, both have been amazing. Liaising with all parties and arranging check out, check in and the expected minor maintenance requests to ensure comfort and ease for landlord, departing and incoming tenant.

Adam · 13 January 2026

Agent replied · 13 April 2026

Thank you for your kind feedback. We’re delighted to hear that Ella and Leah were able to support you so effectively during the change of tenants. Ensuring clear communication, smooth coordination between all parties, and prompt handling of … More

5/5

Google

I've been dealing with Ryan from Your Move and he has been absolutely fantastic. He did a viewing on a property I am purchasing and has gone above and beyond his job role. He has been empathetic and reassuring through a difficult time, …

Dannielle · 13 January 2026

Agent replied · 13 April 2026

Thank you for such a thoughtful review. We’re delighted to hear Ryan went above and beyond and that Morgan also provided excellent support, your kind words will be shared with the team and are truly appreciated.

1/5

Google

Worst experience of renting ever!! DO NOT USE!!! We took out a tenancy 2017, and the pictures of the property were not as the property was. This was no issue as the neighbour had put up a fence, much improving the property. Within a month mould was evident (we sleep with windows open) and put dehumidifiers in, however Your Move were not concerned. The landlord agreed to pay 1 months council tax as we were moving in quickly; they didn’t do this, and Meg and Rosie ignored this despite numerous calls and time put into sorting this. There were errors with the house; broken plug sockets, fire alarms that did not work, mould, and a cooker that had a hob that didn’t work. These were recorded at moving in yet we were charged on check out. We will report to trading standards, but do not use this joke of a company

Judith · 7 February 2020

Agent replied · 6 February 2024

Hi Judith, I am sorry for your frustrations, however I hope the following makes more sense of the situation. On the issue with the mold; a contractor payed a visit to the property for an inspection. They concluded in the report that it was your ventilation that was causing the problem and that drying clothes in multiple rooms without adequate ventilation, would worsen the issue. The council tax is still hard to get to the bottom of because the outcome relied on the council themselves. We are still waiting on them to come back to us with a solution. As for the dilapadations, this will only be clear on the end of lease notes. The only claims that were made were for weeds, a clean and for one smoke alarm to be replaced. Please don't hesitate to contact us for further information. Kind regards, Your Move

5/5

Google

Thank you so much to Martyn for supporting me through getting new tenants into my property. He has been absolutely fab from start to finish and organised everything very quickly. Jade has also been great in sorting the contracts and the staff in the office have always been fantastic and friendly (even when I've been a bit stressed!). Would highly recommend your move and the swift, professional but fun service!

Kate · 6 February 2022

Agent replied · 6 February 2024

Hi Kate, thank you for your superb 5 star review, I have let the team know. Martyn

1/5

Google

My experience with Your Move has been extremely disappointing, especially as a student in my final year, where the added stress from these issues has been overwhelming. Communication from Your Move has been almost nonexistent, and they’ve shown a clear lack of responsibility in addressing the many issues we’ve faced. When we moved in, the property was in an unacceptable state: hair from previous tenants was left on the bed and in the bathroom, stains on the floor, a grease-covered kitchen, and even mold under the bed. Every piece of furniture had some kind of defect, and essential appliances like the washing machine, radiators, microwave, and lights didn’t work. Despite their claims that everything had been checked beforehand, it was evident this was untrue, and now, a month and a half later, these issues remain unresolved. We had no choice but to hire professional cleaners ourselves and sent the bill to Your Move, who showed no willingness to make things right. As students managing tight schedules, dealing with these ongoing problems has been frustrating and incredibly stressful. Given the time and money we’ve spent just to make the property livable, I will be pursuing compensation for our incurred costs. If you’re looking for a reliable, tenant-supportive agency, I strongly recommend looking elsewhere.

Mat · 27 October 2024

Agent replied · 10 November 2024

Hello Matas, Thank you for sharing your feedback regarding your experience with Your Move. We understand that the condition of the property upon move-in did not meet your expectations and want to take the opportunity to address this. We’re sorry to hear you feel communication has been almost non-existent, however having reviewed the file we can see there have been various communications between yourself and Your Move regarding the concerns you have with the property. A number of issues you have listed with regards to appliances etc. should have been reported by the previous tenant, therefore both the landlord and Your Move were unaware of these issues, as they are not part of our standard pre tenancy checks. We are working with the landlord to rectify these. With regards to the cleanliness of the property, we addressed your concerns and had arranged for a clean to be carried out, however due to the cleaner's availability the date was not suitable and therefore you arranged the clean yourselves. We immediately notified the landlord who agreed to reimburse you for this. We are sorry you feel you have not had a positive experience with Your Move. Please let us know of a convenient time we can contact you directly so we can prioritise any outstanding concerns. Kind regards, Your Move

5/5

Google

Nadine and Emma are always very pleasant and extremely efficient and always able to sort out any problems that I have had, unfortunately since maintenance has been outsourced I no longer feel that there is the same personal attention and use of local tradesmen.

Henry · 13 November 2025

Agent replied · 13 April 2026

Thank you so much for your kind words about the team in Lincoln, we're delighted to hear they've been able to support you efficiently and pleasantly. Your feedback means a lot to us. … More

1/5

Google

Your Move Estate agents are really helpful and couldn't be more professional, its a shame the same can't be said for the lettings department both in Lincoln and Manchester. Error after error, incorrect advice and don't take ownership or …

Paula · 13 December 2025

Agent replied · 13 April 2026

Thank you for taking the time to share your feedback. We’re pleased to hear you found our Sales estate agency team helpful and professional, but we’re genuinely sorry that your experience with our lettings departments in Lincoln and … More

5/5

Google

Your Move helped us to secure a tenancy for our daughter recently. Ella, Nadine and Leah have been professional, friendly and helpful throughout the rental process.They were prompt in responding to all emails and inquiries that helped the …

Monique · 13 November 2025

Agent replied · 13 April 2026

Thank you so much for your kind words! We’re delighted to hear that Ella, Nadine, and Leah made the process smooth and efficient for you. We hope your daughter enjoys her new home!

5/5

Google

Your Move were really great, particularly Nadine. I would definitely use them again although I don't know where they sit on price relative to other rental agents. £600 was alot but maybe they are all this amount.

Mel · 21 February 2024

Agent replied · 21 February 2024

Thank you for your review Mel and we are glad you would use the service again

5/5

Google

My friend recommended Your Move in Lincoln when I moved here a few weeks ago and I don't regret it! I met Ella and she was amazing. She was the one person I met in other agencies who was not dismissive. She literally held my hand throughout the process and made renting easy. This was after I had gone through several agencies, so I was very weary. They were efficient, non-discriminatory, professional and diligent. Within a few days, everything was settled and signed and I could not be happier. Thank you Ella and your team. Very satisfied and would recommend Dr Olasehinde

Tolulope · 13 March 2023

1/5

Google

Me and my partner viewed 3 properties with this agency within the past 6 weeks which was a good overall experience, applied for 1 and wanted to view 1 more. We do have a small dog and stated this before viewing any properties. When we applied for the one we liked, we did it on the phone since they had all our details already, nice and easy. However, they failed to inform us that we weren't successful, which we had to chase up multiple times since I couldn't get a response other then, "we can ring you back" (never did). We weren't successful due to our moving timeline, which is fine. The property that we wanted to view, when I spoke to the agency about it, they said because of the volume of interest, we couldn't view it, (the property is still listed and with no tenant in), Which was an unpleasant experience on the phone. We have good references and have documents from our current agency stating how "clean, tidy, and overall outstanding" tenants we are. Unfortunately our experience with this agency has been fraught with a distinct lack of effective communication that suggests a slight discrimination towards prospective tenants that have pets. Given the properties we were interested in considered pets, being told by a member of the team that we couldn't view a property purely based on this apparently mitigating factor shows either an issue with uploading honest listings on Rightmove or an internal policy to downplay any tenants with pets.

Jack-Ashley · 6 February 2023

5/5

Google

So, the team comprising of Tom, Bradley, Ella, Adam and Ellie was so efficient that they helped me and my family move into our apartment with so much assurance that we’ll be fine. It took us less than two weeks to finish all the paperworks and signings. Ella showed professionalism by ensuring that all details relating to the contract were properly checked and fulfilled, she showed high sense of ingenuity. Your Move, Lincoln is just wonderful. Please keep up the good work. Thank you.

Jabo · 6 February 2023

1/5

Google

Having marketed a home with your move Lincoln, I’d have to say they have been quite ineffective. With minimal viewings held and of those viewings on two occasions I needed to ask the agents to return to re set the burglar alarm. On the last occasion the agent actually managed to leave an unattended house unlocked. It was only thanks to the neighbour that this was discovered. Of the very few viewings I reviewed cctv footage and to say that there was a lack of enthusiasm of at least one agent was staggering. It’s sad to see such failure on their part particularly as the original sales pitch promised so much but the delivery was really poor.

Tony · 3 June 2025

5/5

Google

I am a tenant of one of the properties under YourMove and I'd love to mention two members of staff, Karen and Lucy, both are amazing. Lucy have helped my fiancée and I settle but also has dealt with any and all issues regarding our maintenance problems. We are super lucky to have spoken to Lucy as she's delightful and super sweet. Karen is in charge of our inspections and she has also been super helpful in raising any concerns. She's understanding of our situation in just moving in and as the face of the estate agents, she has been infallible, such a kind lady. If my partner and I ever need to rent again or when we come to buy, we will definitely try and do this through YourMove as they have been absolutely amazing.PositiveResponsiveness, Quality, Professionalism

Evan · 25 August 2022

5/5

Google

Ella from the Lettings team was so incredibly helpful when it came to assisting us with the process of going from one rental property to another, due to our landlord selling. She was always willing to answer any and all our questions, pick up the phone and was always prompt in sending over contracts etc. Couldn’t recommend her more and she was always friendly and smiling. Thank you so much Ella!

Tione · 12 April 2023

5/5

Google

Sold and bought multiple houses with the team. Only estate agents I will consider after bad experiences with multiple others.

FINNIE_JOE · 13 January 2026

Agent replied · 13 April 2026

Thank you for your continued trust and loyalty. We’re really pleased to hear we’ve been able to make your experiences positive and look forward to our continued relationship.

5/5

Google

I dealt with Martyn and Jade in the lettings department and used their tenant find service. They were both highly efficient and a pleasure to work with. Jade was very pro-active and kept me up to date at all times. I would not hesitate to use them again.

Ben · 6 February 2022

Agent replied · 6 February 2024

Thank you, Ben, for your kind words. We are pleased that as a landlord you are happy with the service we provided. Kind regards, Martyn Solari, Lettings Manager

5/5

Google

Bought my house through Your Move very recently and they were extremely helpful and professional. Both Jack and Anita were amazing to deal with and answered all of my queries quickly (and there were alot of them, being a first time buyer with no clue what I was doing!) and provided any support I needed, right down to the last minute hiccup (not caused by Your Move). Fantastic service start to finish! Jack and Anita are credits to the company and I can't fault the service they provided.

Roxanne · 6 February 2022

5/5

Google

Thank you Ella for all your help. We really appreciate everything you have done for us so far. We would highly recommend using your move. Excellent service.

Sarah · 23 May 2025

5/5

Google

Me and my husband bought our house through Your Move, more specifically Jack. We have been blown away by the level of professional and personal service given. We had a long process to get our sale finalised to buy our new property. Jack made sure to chase things for us, check up on us weekly to make sure we were as updated as possible and made everything so easy to understand. Baring in mind that we were buying from Your Move so spent no money with them, I found Jack so amazing as our own estate agents from the sale didn't keep us updated at all! He even helped us with negotiating a good price for the sale. Also the welcome pack with all the little goodies is such a good idea and makes it so personal! I couldn't recommend him enough! Thank you so much Jack!PositiveResponsiveness, Quality, Professionalism, Value

Paige · 25 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Your Move Lincoln

How many reviews does Your Move Lincoln have?

Your Move's Lincoln office has 179 reviews across 1 platform: 179 on Google.

What is Your Move Lincoln's rating?

Your Move Lincoln is rated 4.0 out of 5 across all 179 reviews, and 4.0 out of 5 on Google from 179 reviews.

Where is Your Move's Lincoln office?

Your Move Lincoln, 44-45 Silver Street, Lincoln, Lincolnshire, LN2 1EH.

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