Trusted Agent profile · Lincoln, Lincolnshire

Your Move Lincoln reviews

4.0

★★★★★ Great

179 reviews across 1 platform

44-45 Silver Street, Lincoln, Lincolnshire, LN2 1EH

Part of Your Move & Reeds Rains National Home Move, see every office.

Your Move's office in Lincoln, Lincolnshire, at 44-45 Silver Street, is rated 4.0 out of 5 across 179 reviews on 1 platform, including 179 Google reviews rated 4.0.

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4.0 / 5

179

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lincoln office, from every platform, shown as written. First names only.

5/5

Google

Super grateful to Martyn, and his team, & especially Beth for her forward thinking during this pandemic, and her professionalism while handling another let for me. (I’ve used this company for the last 20 years from London to Liverpool.. and can’t recommend it enough.)PositiveResponsiveness, Professionalism, Value

A · 22 June 2021

Agent replied · 21 June 2024

Thank you very much for your kind review, we've enjoyed working with you over the last 20 years as a company and it's an absolute pleasure to continue to do so. All the best from the Lincoln Office team!

5/5

Google

Nadine Gardner was efficient, professional and understanding. Incredibly helpful. An asset to the company.

Donna · 15 July 2025

1/5

Google

worst experience EVER!!!!! Trying to get my deposit was like trying to find a needle in Hyde park. Every colleague was on a lunch break every time i needed someone to talk to. There was always someone else in charge of my deposit so i was literally going around in circles with a different office everyday. I finally got information of the woman in charge of my deposit and it seemed she was a secret agent at mi5. Getting in contact with her was impossible and all of her colleagues who tried to contact her on my behalf couldn't as well. how will this end? who knows

Jamiejamking · 7 February 2020

5/5

Google

Went into the Lincoln office Everyone fantastic but Ella and Nadine and Leah were superb. A lot of help as a landlord

Denislas · 22 March 2025

5/5

Google

Martyn, Beth and all of the letting team at Your Move Lincoln provided an efficient, professional, caring and helpful service. More importantly they listened to and dealt with any letting concerns that I had. A wonderful responsive and good value experience. With my thanks for their really pleasant attention. MB Lincoln Yet another wonderful experience from Your Move Lincoln and this time from Hatty in the Lettings Team. Hatty listened to and promptly actioned all of my exhaustive requests and was extremely professional in all that she did to progress the letting of my property. Her enthusiasm throughout the process meant that nothing was too much trouble. An excellent experience and in my opinion five stars are just not enough. MB Lincoln Once again a 5 star letting service from Jade, who pulled out all the stops to relet my property in a very short time and over the difficult Christmas/New Year period. She quickly actioned and dealt with all my requests. Nothing was too much trouble. Thank you for all your efforts.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 25 August 2022

Agent replied · 6 February 2024

Thank you for your kind review, we are always delighted to hear positive feedback about our team the branch. Kind regards, Anita Cragg - Your Move Lincoln

5/5

Google

I'm a first time buyer and Kelly at YourMove Lincoln was brilliant throughout the whole experience. There were ups and downs throughout the purchase - not surprising during a pandemic - but she was responsive and helpful for every query and worry I had, and really went above and beyond in communicating between the seller and I. 100% recommend and thank you to Kelly for all your hard work.PositiveResponsiveness, Professionalism

Molly · 25 August 2021

5/5

Google

As a landlord, excellent full management service from the lettings team, especially Ella and Nadine

Sushma · 26 April 2025

1/5

Google

Your-Move had our property on the market for 12 weeks. There was no communication from the office. Staff had no knowledge of the property on the odd occasion we went into the office.

Caroline · 27 July 2024

5/5

Google

I have been lucky enough to provide services as a contractor to Your Move - Lincoln for well over a year now and have always found them to be friendly, supportive and above all very professional. Your Move Lincoln supported me when I was newly started and have helped me to grow and prosper, I believe it took some future thinking from them to see that we could develop together for success. Thank you Your Move - Lincoln I will always be grateful for the great working relationships we have built.PositiveResponsiveness, Quality

Nigel · 25 August 2021

Agent replied · 6 February 2024

Thank you for your 5 star review, Nigel. It is a pleasure to work with you and your team too! Martyn, Lettings Manager

5/5

Google

I have just bought a house and would like to say how impressed I am with Kelly although she was working for the seller her knowledge and capability was impressive and would happily ask her to sell a property of mine

Trisha · 1 October 2024

Agent replied · 22 October 2024

Hello Trisha, Thank you for your lovely review. We are always delighted to hear positive feedback about our team. We hope you are happy in your new home. Kind regards, Your Move

5/5

Google

I couldn’t recommend yourmove highly enough From the initial valuation visit of my property the agent was knowledgable, professional and came with a clear and honest marketing strategy for my property. Once my property was in the market, the sales team had potential buyers lined up straight away and took care of all viewings for me, managing to sell the property within 3 weeks over the slower Christmas period. Once sold, they went above and beyond to help me negotiate my purchase of a new property which they didn’t need to do. The post sales team kept me constantly in the loop of the conveyancing process, and kept all solicitors on the job, chasing up any issues or paperwork that wasn’t on time on my behalf managing to keep Everything processing quickly and smoothly. I couldn’t thank all the members of the Lincoln and Hykeham branches who all played a role in a quick and stress free process.PositiveResponsiveness, Quality, Professionalism, Value

Alex · 22 June 2021

Agent replied · 21 June 2024

Thank you Alex for your brilliant 5 star review! Martyn

5/5

Google

I would highly recommend Your Move Lincoln as a landlord having recently used them and to find a tenant for my property as well as having them manage the property going forwards. The professionalism, level of detail and most importantly the due diligence taken to get it right has been exceptional. The team have gone the extra mile to make my experience enjoyable and removed barriers. If they read this I’d like to thank them all for a great job!PositiveResponsiveness, Professionalism

John · 22 June 2021

Agent replied · 21 June 2024

Thank you very much for your fantastic 5 star review, it is really appreciated! The lettings team enjoyed the challenge of finding the right tenants for your house and we're pleased you are happy!

5/5

Google

I have used Your Move Lincoln for both renting and selling my property, and on both occasions they were excellent. I was managing my property from a distance and changed agents as customer service with my previous agent was woeful on all accounts. Your Move have been fantastic throughout, their customer service has alway been of the highest quality, prompt and professional. They are extremely knowledgeable and have always advised with a balanced view for the tenant and landlord. I decided to sell with Your Move off the back of this experience and they were once again excellent. I couldn't fault them and would 100% use them again. It's rare to find a good, hard working and honest agent these days and the Lincoln brach certainly fit the bill. Always a pleasure to speak with them on the phone and they did what they said they would + more. I couldn't be happier with with my renting and selling experience and I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

James · 22 June 2021

Agent replied · 21 June 2024

Thank you, James, it was a pleasure to assist you on both the letting and selling of your property. We all really appreciate the review!

5/5

Google

I have worked with Your Move Lincoln for some time as a contractor. We have built up a good working relationship and it is very encouraging to see how professional and helpful they are. They have always treated me with respect. They work very hard to look after the landlords, tenants and contractors. I regularly see Martyn, Beth and the rest of the Lettings department go the extra mile to help the people that they deal with. It is refreshing to work with a team that cares about their customers and contractors. Thank you guys, it is a pleasure working with you.

Dan · 6 February 2021

Agent replied · 6 February 2024

Thank you for your 5 star review, Dan! The feeling is most certainly mutual and we are grateful of our working relationship with you!

5/5

Google

I would like to thank Jade for her professionalism and empathy when we met today. I went to discuss a particularly raw and sensitive issue concerning my son (the tenant) and she was so warm and helpful. Apologies for me not having recognised this, and thank you for handling a difficult situation so delicately.PositiveProfessionalism

Rich · 22 June 2022

5/5

Google

I have had dealings with both Nadine and Ella at the Lincoln branch whilst letting my property and both have been great in sorting issues and getting things sorted for me. Really helpful staff and a credit to the agency.

Ashley · 17 August 2024

Agent replied · 24 August 2024

Hi Ashley, Thank you for your kind review. We are very pleased you have been happy with your service here at Your Move.

5/5

Google

I have had extensive dealings with Your Move in Lincoln and can happily recommend all of them but particularly Ella who has been nothing but professional and efficient. She has tried her best in difficult situations and was always happy to help, can’t recommend her enough.

Soraya · 12 April 2023

5/5

Google

Great service, unlike my previous horrible experience with other agencies, I had all my questions answered and clarified. I felt well informed about my application process. The staff is professional and very friendly, especially Adam - who took care of our rental process. I strongly recommend Your Move!

Katharina · 6 February 2023

1/5

Google

Avoid this agency!!! They lie in advertising. Worst customer service. Long wait time for a response and actions. Worst experience of my life. Stay as far as you can or you'll end up biting your nails.

Ruth · 22 September 2024

Agent replied · 22 October 2024

Hello Ruth, We regret to hear about your experience with Your Move. We take customer satisfaction very seriously and would like to get to the bottom of this. Unfortunately we can't find you on our system, please can you call or email the office on 01522 513315 or lincolnlettings@your-move.co.uk Kind regards, Your Move

1/5

Google

Your move lettings are absolute scammers very unprofessional don’t work by the acts and laws that have been put in place to stop scamming people out of their money they will take your Money in cases which they shouldn’t then pass the buck & they have no one to deal with your complaint then ignore you I would recommend to avoid your move at all costs judging by the reviews on here too how they treat people is absolutely disgusting and they are only interested in ripping people off ….. DISGRACEFUL YOUR MOVE

Faye · 8 November 2023

5/5

Google

Great experience. In the process of getting our tenancy the landlord wasn't replying to the agency so we decided to switch to another property still with YourMove. They were extremely helpful in this process and the turnaround was just a week or two

Harriet · 16 February 2024

Agent replied · 21 February 2024

Thank you for your review, we are glad you are happy with the service and that we can get you in to your new home

5/5

Google

All the staff at Your Move have been so wonderful in helping us find a property. They have answered every question and really guided us through the process and given us so much advice and assistance. We are so pleased to have found our new home with Your Move and thank you so much to Steve, Melanie, Michelle and Kelly for everything.

Samantha · 7 February 2018

1/5

Google

I would not use YourMove for renting your property. They do not provide a satisfactory professional service. I struggle to believe all the reviews?? They don't support you properly when there is an issue at the property they are being paid for, Bradley does not reply to emails, telephone requests and they definitely don't provide any level of support for when your tenant exits. Tenant left in June and the house sale already completed and still no sign of a return of our £200 and no resolve for the tenants and the outstanding work to be paid for??? Very poor and just impacts on the loss of our Mother. Very disrespectful and lacking any empathy as a business to its client that pays them for a Service??

Lynda · 9 September 2023

1/5

Google

Worst real estate company I've ever seen. I wrote to them 2 times on rightmove to rent a house and they never answered, so I called their office and someone told me “my colleagues in the rental department are at lunch right now, they will call you when they get back” and they never called back. I tried to contact them many times for 2 weeks for the same house and in the end I could not reach them even once.

Engin · 10 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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