Starkey & Brown Lincoln reviews

★★★★★ 5/5

Google

The team at Starkey & Brown Estate Agents (Lincoln) have yet again been outstanding. Having found ourselves needing to sell our family home, remotely, at the end of a lengthy tenancy, we relied heavily on the estate agent network to value, market and ultimately find a buyer for our property. After a number of lower than expected valuations, we chose to approach Starkey & Brown who we had previously used to sell our first family home 13 years prior. David Starkey attended our property and reported back promptly with a much higher valuation than any competitor, but most notably, a level of passion and enthusiasm that immediately reminded us why we first chose them all those years ago. The valuation was realistic, with both a market price and a target sale price, provided to us in a manner that gave us confidence that our home would be marketed respectfully and passionately. The first viewing came in less than a week, immediately followed by a second with a subsequent offer. The team (Ben, Sophie, Anita and Suz) were very communicative throughout all stages of the negotiations and sale and I could not lavish them with any more praise. I would highly recommend Starkey & Brown to ANYONE looking to sell a house in the Lincolnshire area; they have a personal touch that is now becoming so rare to find in estate agents. If I could give them more than 5 stars, I would!! Thank you S&B...

Adam · 8 August 2025

★★★★★ 5/5

Google

I have just purchased a house through a Starkey and Brown. It has not been a straight forward purchase but Anita has been absolutely amazing throughout. She explained everything to me and advised me the best she could. She contacted me frequently to update me with information and has always been available when I needed to speak to her. I really appreciate the service and support I was given.

Lisa · 10 November 2018

★★★★★ 5/5

Google

Anita really made the process easier for us especially with it being an emotional task of selling my mum's house. She was kind, considerate and always kept us updated throughout the journey. I never felt forgotten instead always like a priority. I would highly recommend Starkey & Brown and Anita for the amazing work she does

Carrie · 17 February 2026

★★★★★ 5/5

Google

I had an exceptional experience with Starkey & Brown. Their professionalism and friendliness were evident throughout the process, and their communication was outstanding. I truly felt that they cared for both their clients and the properties they manage. The thoughtful move-in gift box was a delightful touch that added to the overall excellent service. I highly recommend their services and would not hesitate to use them again, though I hope I won't need to anytime soon! Fantastic job!

Mengjie · 12 May 2024

★★★★★ 5/5

Google

We have dealt with Anita from the Lincoln branch , and from the very beginning to the very end she has been a pleasure to deal with , very helpful and reassuring us every step of the way , we found her very approachable and a very positive lady . Thanks for a fantastic service she is a credit to starkey and browns .... from Debbie and Adam

Debbs · 10 November 2017

★★★★★ 5/5

Google

Good morning. Just a big thank you from myself and my wife, for what must be one of the fastest sales ever. Compliments to all the team that had dealings with our sale, Angela was prepared to put her running shoes on to drop some documents at solicitors on our behalf, also gave me some very good advice. Starkey and Brown should be very proud of there team.

David · 10 November 2017

★★★★★ 5/5

Google

Recently purchased a property through Starkey and Brown Lincoln, team were fantastic- kept us informed and provided additional assistance when we needed it. Special mention for Angie the sales coordinator- efficient, cheerful and supportive- thank you so much for all your help- you kept the stress of moving to a minimum! ⭐️⭐️⭐️⭐️⭐️

Nicki · 17 February 2026

★★★★★ 5/5

Google

A fantastic estate agent who really gives the impression they care. Angie and Georgi primary were my main contacts and they were so patient and supportive during a slightly drawn out purchase. Happy to answer queries when ever I asked. I was the purchaser of the property and i am aware the estate agent is employed by the seller however this did not stop them providing anything less than outstanding customer service. 10/10 recommend.

Michael · 21 July 2025

★★★★★ 5/5

Google

Whole team were excellent. From the initial meeting and fabulous photographs to all of their help guiding our sale to completion. Thanks again to Anita for the help getting it all finalised and the whole team that supported. I’ve recommended you to my parents as well.

Adrian · 3 April 2026

★★★★★ 5/5

Google

The service was excellent, they sold my property within a few days of the tenant vacating. Anita kept me up to date every week with what was going on which eased my mind a lot. I will most definitely use Starkey's again in the future when we come to sell our house. Would fully recommend them to sell your home efficiently and quickly.

Esther · 10 November 2018

★★★★★ 5/5

Google

I had a great experience working with Melanie. She was always very quick to respond to any queries I had and kept me well informed throughout the process. Her professionalism and efficiency made the whole move smooth and stress-free. I really appreciate her support and would happily recommend her to others

Sophie · 17 February 2026

★★★★★ 5/5

Google

We were very pleased with the experience of purchasing through Starky & Brown. Nothing was too much trouble and everyone we spoke to was helpful and polite. One person did stand out for us, beyond the call of duty and that was Angie, Whenever we encountered a problem Angie was there to sort it out for us. Overall an excellent service, thank you all.

Julie · 10 November 2017

★★★★★ 1/5

Trustpilot

1-Star Review

1-Star Review Extremely Unprofessional and Immoral Conduct, A Warning to Fellow Investors As very experienced property investors, we have dealt with numerous estate agents over the years, but we have never encountered a firm that has acted in such an unprofessional and frankly immoral manner. After our offer on a property was accepted, the agent continued to allow viewings, without informing us. We submitted our mortgage application the same day and followed up promptly, yet there was no courtesy call, no email, and no transparency. This kind of behaviour, particularly the allowance of gazumping after an accepted offer, is unacceptable and unethical. It shows a clear disregard for proper business conduct and respect for serious buyers. We strongly advise others, especially fellow investors, to be extremely cautious when dealing with this firm. This experience will be reported across social media, property investor networks, and review platforms to ensure others are fully informed. Proceed with great caution.

Vik · 2 May 2025

★★★★★ 1/5

Google

I had moved my properties over from one of Lincolns worst agencies to Starkey and Browns . I was impressed with the service , particularly a lovely young man called Ryan . When he left it dipped in quality of service . Anita came along and she is wonderful. There have been mistakes made but until now it was good . Yesterday I get a phone call from the previous awful agency to say Starkey and Brown have sold the letting portfolio to them , including my properties. I had NO notice what so ever . No emails or phone calls. I am in the middle of renting a house out then I find the previous agency have taken it over . I am not happy . I would never use the agency you transferred your lettings too again. Therefore I had no choice but to seek another agent , this meant cancelling viewings through the bad agent and going through relisting it again. Had I known this was planned sooner I would have had time to transfer the properties over sooner . Until now starkeys has been a fairly good agency . Now any respect has been lost . I am aware staff have been moved also but I refuse to have anything to do with the dreadful agent you passed my house to. I did email Mr Starkey direct 2 weeks ago and so far no reply .

Elly · 9 November 2023

★★★★★ 5/5

Google

Having recently selling our property with Starkey and Brown we fully recommend their service. Throughout the whole process we felt fully supported, especially from Angie who deals with aftercare. Angie supported us with advice, chasing people up and keeping us updated. Our first chain unfortunately collapsed when our seller pulled out and Angie was so supportive, and spent the time checking in to make sure we were ok. We always felt Angie had our best interests at heart, and have said a few times how using Starkey and Brown was fully worth the money purely for her support. We will certainly be recommended to anyone we know who is looking to sell.PositiveQuality

Mem · 9 November 2021

★★★★★ 5/5

Google

I couldn't recommend Starkey and Brown enough. They were very helpful during the purchasing of the property and arrangement to let it out also. I would like to give particular thanks to Ben and Fraser for their outstanding support.

Maxwell · 9 November 2022

★★★★★ 5/5

Google

Starkey and Brown have been really helpful keeping us in the loop with our purchase, and Anita in particular has been lovely. She’s been very caring and friendly.

Dawn · 1 October 2025

★★★★★ 5/5

Google

We cannot praise Angela enough, it was a difficult purchase with various problems. Angela went the extra mile and sorted them out. We can honestly say that if it had not been for her we would have walked away from the deal. We cannot thank her enough for all the effort she put in. Mr and Mrs Christopher

Mary · 10 November 2016

★★★★★ 5/5

Google

Five stars isn’t enough for what this co deserves. Thanks so much to Frazer Cobb and Ben Starkey for helping me with my move. They were friendly and prompt anytime I needed something. Will be recommending these two!

Lauren · 9 November 2022

★★★★★ 5/5

Google

The service at Starkey & Brown was superb. Billie did a great job negotiating our purchase. Angie was incredible, constantly going above and beyond to ensure the sale went through as smoothly as possible for us, and always at the end of the phone when needed. We now have our home and love it !!

Nathan · 10 November 2018

★★★★★ 4/5

Google

A very good experience from Fraser who took the initial consultation and photographs to Claire, Angie and the team in the office. We were kept informed throughout the sale of our property right up to completion. This is the second time we have used Starkey & Brown and i wouldn't hesitate in recommending them to anyone.

Mrpettzoid · 10 November 2017

★★★★★ 5/5

Google

Superb service from start to finish from caring people. Frazer Cobb did a great job of taking full details of the property with good pictures and unlike some other agencies took the time to get to know me and what I wanted to achieve from the sale. Quite clear that the communication within Starkey and Brown is spot on. Whoever I dealt with knew exactly what was happening with the property and the sale. Never had to go over anything just because I was talking to a different member of staff. During the lockdown I dealt with one of the directors, Michael Brown. Obvious that the helpful, professional and friendly mode of working within the company comes from the top. Thanks Michael. Once a sale had been agreed I was dealing with Angie Powell as the sales progressor. What a star. If there are any problems with a sale Angie will sort them. She will do it with a smile too. I'm rather going to miss the update calls now. I know my buyer is of the same opinion about the service we have both received. I did initially have a visit and quote from another local agent. Full of their own self importance and I felt their main aim was getting their percentage as quickly as possible. Felt much more confident in Starkey and Brown and that confidence wasn't misplaced. I achieved a sale price higher than the other agent suggested I should market the property. Just need the lockdown to be over so I can visit the office to thank everyone in person. Can't recommend Starkey & Brown highly enough. Thanks for everything.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 9 November 2020

★★★★★ 5/5

Google

Starkey and Brown have been amazing in helping me sell my house. From the first time I enquired to finally exchanging keys they have been utterly professional and thorough. Frazer took some great pictures and worked hard to secure an offer that was above my asking price. My solicitors were, quite frankly, hopeless but Angie was amazing. She was chasing up them on my behalf and keeping me informed at every stage. She made a real difference and I'm not sure the house would be sold now without her effortsPositiveResponsiveness, Quality, Professionalism, Value

Ricky · 9 November 2020

★★★★★ 5/5

Google

We just bought our new property & Angie was absolutely brilliant and went out of her way to help us. She gave us back our faith in estate agents, we would both recommend them to everyone. Abbey in the sales team was also really helpful. Great people - thanks again for all your help.

Tony · 10 November 2017