Newton Fallowell Lincoln reviews

★★★★★ 5/5

Google

Communicated all the way through the sale , via telephone and email Extremely happy with their services and would use them again

Peter · 21 August 2025

★★★★★ 1/5

Google

This agency allowed a Tennant to completely trash our rental property. It has cost a large amount of money to rectify all the damage and disruption caused. The neglect and mismanagement was outside the covid period so not, in any way, a valid excuse. Without going into further detail, as a landlord I wouldn't touch this rental agency with a bargepole.

Trev · 9 January 2024

★★★★★ 5/5

allAgents

Everything dealt with

Everything dealt with smoothly and efficiently by Hannah and the team at the beginning of out first tenancy.

Neil · 9 September 2023

★★★★★ 5/5

Google

Very Happy with Newton Fallowell in Lincoln, they were very helpful and professional.

Wendy · 2 January 2019

★★★★★ 4/5

Google

Newton Fallowell were fantastic, good communication and even over Christmas we stayed in touch and worked through everything to make sure it went as smooth as possible. Very much looking forward to living into our new home

Rachel · 3 February 2025

★★★★★ 5/5

Google

Recently used Newton Fallowell to find a property for my mother-in-law to rent, as well as buying our house through them last year, and I am using them as the managing agents for my flat which I am letting out. They are always friendly and polite, quick to respond and happy to help. I've had a much better experience with them than other chain estate agents, and would definitely recommend to anyone else.

Louise · 1 January 2023

★★★★★ 5/5

Google

Steve Ashton gave us a fair valuation and fees. Was brilliant doing floor plan and taking photos of house. Newton Fallowell was the best choice for us to help with the sale of our house.

Paul · 12 February 2025

★★★★★ 5/5

Google

It was really a good customer care service they provided for me to letting a property. They had good response and good maintainance aswell. Especially staff lara guided me verywell for the process.

Reflin · 8 March 2025

★★★★★ 5/5

Google

I cannot fault the level of service we received from Newton Fallowell. Having previously used a different agent for our rental property I could not believe the difference! The staff have been friendly and helpful and dealt with any issues efficiently and effectively with good communication throughout.

Claire · 12 August 2024

★★★★★ 1/5

Google

Kitchen extractor not working, raised border wood rotten now collapsed but in this state 3 years ago at the tenancy commencement. Downstairs WC fan disconnected by owner 18 months ago and so many other issues including an alder tree growing out of the ground where the gas main enters the property. A risk for this property and the neighbour, but as both are owned by the same landlord, clearly not an issue for urgent attention!!. Avoid this agent at all costs.

Rusty · 1 January 2022

★★★★★ 1/5

Google

Lettings team were shockingly bad! However Kelly ended up being the most helpful during a stressful few weeks. Communication on day one was great, after this I received radio silence for 10 days even after emailing another member of staff and the generic email address provided. Wasn't until I chased up for the third time in a week that I was made aware both members of staff were on AL. I'd highly recommend a more effective AL procedure with your staff and also a more informative OoO response so people can actually continue communication without being ghosted. After chasing up we finally got a tiny bit further and after paying a holding deposit we were then ghosted for another week until I finally complained to the Lettings Team Manager. I was then told the advertised move in date would be different to the one i agreed upon on day one. If I had received this simple explanation from the manager on day one by the woman we spoke to, we would never have applied for the property as we made it perfectly clear to them when we needed to be moved in by. From this point on I was told I was in the wrong, that I was the one who miss understood information and that they don't promise move in dates to anybody (not that I would say the word promise personally). One week before we had to move we had no choice but to move into the property a week later as we had no time to apply and look for something different. Staff were either rude, useless or 'couldn't help' which is a joke. Move in day was a joke from the start and to make things even more fun they hand the keys over and forget to mention you need a key code to entre the building. So many little things added up and made it one big stressful mess. Even to this day I have been ignored by two members of the lettings team via emails I sent and when I asked to make an official complaint I hear absolutely nothing from them (didn't expect anything less really) . Safe to say I wouldn't have continued with them if there staff (apart from one) actually did there job somewhat properly.NegativeResponsiveness

Callum · 1 January 2022

★★★★★ 5/5

Google

Would like to thank Steve Ashton for his honest good information on our property so far would recommend Thankyou Tom and Sharon

Sharon · 8 February 2023

★★★★★ 5/5

Google

This is our first rental and have to say that newton fallowell especially Kelly did not disappoint, it was smooth and efficient transition into our new home, cannot thank you enough.PositiveProfessionalism

Dean · 1 January 2022

★★★★★ 1/5

allAgents

"To say experience of Newton..."

Experience with Newton Fallowell , lettings has been highly stressful. Did not get legal documentation correct; have not passed on tenant reports; passed on a quote of £10,000 when £7,33 roll of draught excluder and £120 +VAT to patch a couple of areas of exterior render would solve problem; tried to pressure me into paying for upkeep of neighbouring property as Newton Fallowell Lettings personnel said "I'd rather not" communicate with neighbouring landlord - maybe they were angry at the service too??? Our property has not even had a periodic inspection and with a new tenancy. We are moving to another letting management agent which is sad as we had been with Easilett before they sold to Newton Fallowell for 10 years.

N · 31 October 2021

★★★★★ 5/5

Google

Recently purchased a house though these guys. Kayrn was my main contact but the whole office were really helpful and made the process quick and easy. Easy to get in contact with and trustworthy - highly recommend

Aaditya · 2 January 2020

★★★★★ 5/5

Google

Thank you to Kayrn and the team who we purchased a property through. They were very responsive and dealt with matters quickly which meant we got to completion within the short time frame we were aiming for.

C · 2 January 2020

★★★★★ 1/5

Google

Very disappointed with this estate agent. We found them to be dishonest, unprofessional and rude. We did not hear from them at all during our house sale process, no updates, nothing, and it was down to us to actually get the house sale through. Very poor service and I would not use them again.

Carey · 1 January 2024

★★★★★ 5/5

Google

The service that Newton Fallowell has provided is exceptional! Every single member of staff that I have had contact with has been thoroughly professional, helpful and extremely friendly. Nothing is too much trouble and the attention to detail is excellent. I couldn't recommend Newton Fallowell - in particular, Kelly - more highly. Thank you!

Nicki · 1 January 2024

★★★★★ 5/5

Google

I moved from Malaysia and was looking for a house in Washingborough. Newton Fallowell had one and were prompt and efficient in responding to my queries, seeing the property and getting all the paperwork done. Excellent service and smooth move !

Nishikanta · 2 September 2024

★★★★★ 1/5

Google

I do not usually bother myself with leaving reviews, however, I have been prompted to do so in this case as something of a warning to others. I appointed Newton Fallowell to sell my property. Newton Fallowell are still 'marketing' my property (so they claim) so I do not leave this review lightly. Needless to say my experience with them has been poor to say the least. In over 5 months they have managed to generate just 3 viewings. Having given them the benefit of the doubt on numerous occasions, I finally decided they have had a good crack of the whip. Having lost all confidence in them I gave my notice. I think it is fair to say I did not rush to the decision and I have given them plenty of opportunity for success. Following on from giving notice I have tried to call them to discuss matters and my calls have been unanswered. Yes I have left voicemails, if you are wondering. I have subsequently emailed them and made a reasonable suggestion that due to the fact they have generated less than one viewing a month, rather than waiting the 28 days they require as notice we split the difference and they agree to 14 days notice. Based on the figures of 3 viewings in over 5 months it is reasonable to conclude that they are unlikely to bring any viewings in the 28 day notice period, so the period is a waste of time for me and them - other than them just keeping my property on the books. To date I have received no response to phone calls and emails. It gives me no confidence that Newton Fallowell will be working in my interests which is compounded by their general inability to generate viewings when they where supposedly giving it their maximum efforts. So there you go. When making a decision to use Newton Fallowell to market your property - it is curious to me agents don't talk of selling a property anymore - have a think about how you are likely to be treated when things don't go according to the claims they make. They make great claims to professionalism but I would suggest their behaviour now is less than professional. I have used a number of estate agents over the years and up until now I haven't had anything particularly negative to say, despite the reputation. But here I am; there is a first time for everything I suppose.

G · 1 January 2021

★★★★★ 5/5

Google

Purchased a house recently through newton Fallowell 28days from putting my offer in to getting my keys on full completion was so easy and nothing was too much trouble made by my first house an absolute pleasure.. kayrn was my go to agent and she was brilliant from start to finish making everything so easy is a pleasure doing business with you Regards Adam sharpe

Adam · 8 February 2023

★★★★★ 1/5

Google

Have had personal awful experience . We lived in one of their properties . We had issues with the heating system in autumn. This was only addressed 4 weeks later. We had issues with the tenancy period. We received such rude and unhelpful responses. I am only glad we had moved out and have this nightmare behind us. Would not recommend them to my worst enemy.

DVG · 1 January 2023

★★★★★ 1/5

Google

Awful estate agents, don't respond too any complaints or repairs. Rude on the phone when you want too complain. Left us with a numerance problems. Won't work with you at all. & when you leave a bad review they act like a stroppy teenager ringing you up asking you too remove it.

Courtney · 2 January 2019

★★★★★ 5/5

Google

I've just purchased a property from Newton Fallowell, Lincoln. Mainly dealt with Kayrn who was very friendly and efficient. I've dealt with many agents and this is definitely one of the better ones!!!

Geo · 2 January 2020