Trusted Agent profile · Lincoln
Verified
★★★★★
273 reviews across 2 platforms
450 High Street, Lincoln, LN5 8HZ
Part of Belvoir, see every office.
Belvoir's office in Lincoln, at 450 High Street, is rated 4.5 out of 5 across 273 reviews on two platforms, including 155 Google reviews rated 4.3.
Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
5/5
allAgentsThe best Housing Agent in
Belvoir made settling down in Lincoln easy after a long search for an apartment. Meeting them is the best that could happen to anyone. Thanks Belvoir Lincoln.
Thank you for your review. We hope you are very happy and settled in your new home!
5/5
allAgentsHannah has always looked
Hannah has always looked after myself and my property at the top level or service for many years now, any issues that arise are dealt with smoothly and efficiently. I must say, all the staff at Belvoir are great and support in any way they can. Many thanks Shaun Martin
5/5
allAgentsJust began renting our new
Just began renting our new home from Belvoir through Hannah, Hannah made it a pain free process and even met our needs with change of times due to needing the property at an earlier time than first agreed. Really good and helpful service, would recommend.
5/5
allAgents"Just began renting our new..."
Just began renting our new home from Belvoir through Hannah, Hannah made it a pain free process and even met our needs with change of times due to needing the property at an earlier time than first agreed. Really good and helpful service, would recommend.
5/5
GoogleI rented through Belvoir for almost 2 years and they were great any problems I had or anything I needed help with they got to it straight away! Really nice company
Fantastic to hear, and thank you for taking the time to connect with us here.
1/5
GoogleI have contacted a solicitor because of the nature of your reply to my one star rating and I am contacting head office. How you dare read my other reviews and comment on them. This is is highly inappropriate and especially when I wrote nothing with my one star review. This is libel and slanderous on your part. Moreover there are two more bad ratings by another 2 reviewers Helen Grant and Steven Foster on this forum and they were not berated by yourselves like you have done to me on this forum.
Hello Ms Marsden. It is sad you have felt the need to leave a 1 star review about our business on a public platform, particularly as your rude and hostile behaviour towards my staff members (on more than one occasion) was completely unacceptable. However, I can see from looking at reviews you have left for other estate agents (and businesses), this seems to be a regular occurrence for you. This aside, I do hope you find a suitable property for your demands and wish you luck in your search.
1/5
GoogleThe room was advertised as 'available now' on sparerooms which granted was the landlady's fault. When talking to this company, I had to fill in a form to determine if I was suitable. In that form, the move in date was for July. They asked for all my identification documents before I even saw the room to make sure I was suitable...I said ok. They sent a virtual room viewing (of a different room than the one to be shown later) and then said to come see the room in person. I asked for a live video tour instead due to the pandemic so that I can ask further questions. They said no. Went to see the room and put the deposit down. Then told after it wasn't available till the month after. Even with the landlords mistake, the form filled in at the beginning clearly had my requirements for a move in July, not August. These people are a waste of time and if it was this hard to get a place, you just know they'd screw your deposit when it was time to leave.
Hello. We did send you a virtual viewing of the property as due to the pandemic we were trying to narrow down the amount of appointments we were carrying out at the property (as it is a shared house). The video viewing does give you a basic idea of what the accommodation is like, however, part of our due diligence is that we do ask the applicant to physically view the property once referencing is complete before they sign a legally binding tenancy agreement. The reason we do this is so that we can ensure that you are 100% happy with the accommodation where you will be living before they sign the legally binding tenancy agreement. The property was always advertised with the correct availability date on all of the marketing material/portal, i am sorry if you feel it was not clear.Although you pulled out of the application, we did in fact return your full holding deposit. I hope that you have found suitable accommodation and wish you luck for the future.
5/5
GoogleFrom the start Belvoir have been great. With it being Christmas I was surprised we got an appointment so quickly. While viewing we were told about a holding fee and everything explained. We proceeded just after new year and within days filled paperwork in and had that approved. Most things done by email, so could be done with ease. The team were reliable, professional and so helpful, with every phonecall I made, to double check everything :) The full process took 3 weeks from viewing to moving in and was extremely straight forward and not daunting like I expected. Belvoir's eye for detail in the inventory is really good and contact once we moved it. Highly recommend if you want to move with ease!!
Hi Sarah, Thank you so much for your kind words and positive feedback on your experience with Belvoir! We hope that you are very happy in your new home!
5/5
allAgentsHannah and the team at
Hannah and the team at Belvoir are always professional and efficient and their communication is excellent.. They have managed our rental property for a number of years and from finding tenants to inspections and handling maintenance issues we couldn't ask for more, We would highly recoemmend them to anyone.
5/5
GoogleVery grateful to Hannah at Belvoir Lincoln and the team for aid is the first house taken from the agency and we are very pleased.
Hi Daniel thank you for your kind words! Good luck in your new home!
5/5
allAgents"Easy move and extremely..."
This was my first ever move and Hannah made it so easy for me by making sure I didn’t miss anything and also answering all of my questions - even the stupid ones. Really appreciate your help- thanks Hannah!
5/5
allAgentsHannah was fanatic from the
Hannah was fanatic from the day I submitted the application to the day I pick my keys. Hannah is wonderful and I appreciate belvoir for having her in their midst and also I will keep telling friends about Hannah and brlvoir
5/5
allAgents"Hannah was fanatic from the..."
Hannah was fanatic from the day I submitted the application to the day I pick my keys. Hannah is wonderful and I appreciate belvoir for having her in their midst and also I will keep telling friends about Hannah and brlvoir
5/5
allAgentsHanna was very helpfull and
Hanna was very helpfull and all questions, paperwork and replies were sent and answered in a timely manner. Thank You
Hi Luke thank you for taking time to leave a review, its is really appreciated!
5/5
GoogleI have had a lot of communication with the property maintenance team at belvoir regarding an issue in my property and Shona has gone above and beyond for me every single time without fail. Even after sorting out all the work Shona absolutely exceeded my expectations and sorted out a seperate issue for me involving a maintenance company. Shona should have a lot of recognition for the work she puts in, she truly cares about the tenants and gets things done quickly and easily.
Thank you for your kind words Charlotte, I will pass them on to Shona!
5/5
allAgentsMatt has been helpful and
Matt has been helpful and responsive to any requests I have sent his way all issues have been rectified swiftly.
Thank you for your feedback, its great to hear!
5/5
allAgentsBELVOIR is the best. Choice
BELVOIR is the best. Choice house? Choice location? Neat and spacious house? Contact BELVOIR. Hannah is helpful. Very calm. Brilliant.
Hi Lucky thank you so much for your kind words! Good luck in your new home!
4/5
GoogleBelvoir are one of the best in the business. As Landlords, we have been with them for nearly 20 years. They are very helpful and accommodating and have a wealth of good tradesmen at their disposal. Reassuring for us as we live abroad. At times there have been issues with one member of staff, but these have always been resolved. We have looked at other agents in the past, but after consideration, have always chosen to remain with Belvoir. I can still see us being with them in another 20 years!!
Hi Jerry, thank you for your kind words! We really appreciate such positive feedback!
5/5
allAgentsHannah is excellent and
Hannah is always ready to go all the way regarding any issues you are experiencing in your property. Her desire is for you to settle in well and happy afterwards. Prompt in response, polite and professional. Hannah is excellent and exceptional!
5/5
GoogleStayed in a flat managed by them. Hannah and other members of her team were always helpful when called upon for any issues.
I am glad your experience with us so far! We hope you are happy in your new home!
5/5
allAgentsExcellent
As a landlord I have been with Belvoir Lincoln for over 20 years, and I have had consistently excellent service. Becci and her team look after my properties very well, and I have never even considered going elsewhere. I wholeheartedly recommend Belvoir.
1/5
GoogleVery professional and helpful throughout the application and moving in process, unfortunately I can’t say the same for the move out process. Very slow to respond to any communication, then kept send text messages for … More
Hi Simon, this feedback is a little confusing. Did you by chance edit an existing positive feedback you'd left?
5/5
allAgentsMatt is a credit to Belvoir
Matt is a credit to Belvoir Lincoln. Once Matt took over looking after our property, we’ve only ever experienced such amazing professionalism & excellent care from himself. After previous bad experiences we finished our tenancy with only positive things to say, thanks to Matt.
5/5
GoogleGreat service from Belvoir Lincoln in finding us a new tenant. I dealt with Holly, Hannah & Paul. Thanks all. From all at Jordan & Halstead
Thank you for leaving such a positive review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Lincoln office has 273 reviews across two platforms: 155 on Google, 118 on allAgents.
Belvoir Lincoln is rated 4.5 out of 5 across all 273 reviews, and 4.3 out of 5 on Google from 155 reviews.
Belvoir Lincoln, 450 High Street, Lincoln, LN5 8HZ.
