Belvoir Lincoln reviews

★★★★★ 5/5

Google

Very grateful to Hannah at Belvoir Lincoln for being so helpful and making the move into our new home so easy and stress free. Very quick to answer any questions and queries. Also thanks to Sophie who has also been incredibly helpful. Great team, would highly recommend!

Jen · 1 January 2022

★★★★★ 5/5

allAgents

Very

Hannah was very helpful through all the process; she was always approachable and willing to give help and advice. The application, key handing and all went smoothly and was very professional. She made from something as stressful as moving a very comfortable procedure.

Redouane · 13 May 2022

★★★★★ 1/5

Google

All great until you need a repair doing. No repair is more than a priority 3 which means nothing exceptit gets delt with months later. They are more than happy to leave you without a toilet to go in (which blocked on many occasions due to … More

Debbie · 9 February 2025

★★★★★ 5/5

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As it was my first time

As it was my first time moving away from home, I was extremely nervous but Belvoir made everything extremely simple and quick. Would definitely recommend to anyone. Thank you Hannah for handling myself and my partners moving in! You were brilliant!

Daisy-May · 13 May 2022

★★★★★ 5/5

Google

Excellent Landlord service experienced. Marketing of the property was thorough. Potential tenant enquiries were dealt with effectively and suitable tenants were found. Referencing and administration of tenant’s subsequent application was dealt with smoothly and very timely. Thank you to all members of the Belvoir Lincoln team. Deborah and Bryan Bakewell.

Deborah · 2 January 2020

★★★★★ 5/5

Google

Lovely to meet Jo during our regular property inspection. We found her very friendly and professional and helpful. One question raised was dealt with the same day and the outcome reported to us promptly. We shall be happy to have her visit us again and look forward to seeing her.

Alex · 6 November 2024

★★★★★ 5/5

Google

Renting out our property for the first time was quite a daunting prospect but the whole thing was made easy by the friendly and helpful team at Belvoir. They have endeavoured to make the process as smooth as possible and have kept us informed with regular progress updates. The property was well advertised and viewings came in thick and fast and led to a successful tenancy. We have found the process to be very straightforward so far and being on the other side of the World, we are happy to have Belvoir looking after our interests.

David · 1 January 2023

★★★★★ 5/5

allAgents

From start to finish, Paul,

From start to finish, Paul, Hannah and the folks at Belvoir have been fantastic in aiding and supporting the process of moving into our first home. Communications were timely and prompt, with all information provided on current and future steps. We was able to move in within 3 weeks, something we thought would be a much longer drawn out process. Couldn’t fault the company

Charlie · 1 December 2022

★★★★★ 5/5

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Hannah has been extremely

Hannah has been extremely helpful, professional, polite and understanding throughout the process of my rental application. Always prompt with responses which is great considering the amount of questions/worries I've had as someone going through the process for the first time. Additionally, Paul (my viewing agent) was also incredibly helpful in explaining the processes and everything to expect as my application would be going through.

Big · 7 November 2022

★★★★★ 5/5

allAgents

Excellent & helpful

Excellent, helpful professionals, who guided us through the process and we're able to answer all our queries in a timely manner. Thanks to Hannah and the rest of the team who made it happen.

Kevin · 4 July 2022

★★★★★ 1/5

Google

*Not sure why you would assume I hadn't contacted you. I had been discussing this issue with one of your employees. I didn't experience the customer service you describe* When we first moved into the property, the standard was less than acceptable. It was dusty, the oven was filthy, along with the microwave and extractor fan above the oven. There were marks on the walls and the general upkeep of the house had clearly been neglected. But, being students, this didn’t bother us too much. Our first issue was a induction surface top hob that had been installed. The heat from the oven meant that this hob would stop working after around 10/15 minutes. When we contacted this company, we were told that this was fully functioning and that they wouldn’t replace it because they neglected to believe that we would need to use both the hob and the oven. After fighting this, we gave up and made do for the duration of the tenancy, though this caused many issues. Probably about a week later, the drain in the shower began to overfill. Our attempts at unblocking this were futile and we realised that, it was not a build up of hair or human matter that had clogged the drain, but a hard layer of god knows what was preventing the water from draining. We called student living and, though they came and had a look at this, were only willing to offer a temporary fix. Something that we had to repeatedly call them out to fix. Now, various problems occurred through out the year. It was believed that we had a water leak, something they informed us they would come to investigate... they of course never showed up but were still keen to repeatedly email us regarding a high bill for water. The radiator in my room was also broken, I could never switch it off. Something they again failed to rectify despite my emails. Now my tenancy has ended. I have been emailed to suggest that my entire deposit of £100 will not be returned, and actually I owe them additional costs. They suggested the house was left in a mess. My mother had recorded videos of the entire property, capturing the spotless condition of the property. We vacated this property in excess of a month before our tenancy ended and returned the keys then. When I disputed their charges, they returned with photographs of a light dusting, clearly just from dust that had settled during the time between us vacanting the premises to their inspection, suggesting that the cost of cleaning this property would amount to this much. I will add they added this charge to all three residents. Additionally, they had advised us that, in this property, it was absolutely fine for us to use blue tac on the walls. When we moved into the property there were clear signs that tenants before had as their were small marks on the wall, now they are suggesting otherwise, and are trying to charge us for repainting all of the walls. Including demonising us for the marks that were left there from previous years of tenants. They are also charging us for the oven, overhead extractor fan and microwave that I previously mentioned that were not in a decent condition upon our arrival. It is clear that they had never intended to return the deposit to us or any student that occupied the property. It is absolutely vile that these people feel it is acceptable to overcharge students, who are struggling for money at the best of times, for issues they were fully aware of to begin with in attempts to pass the blame for things they had not dealt with to begin with. They are so rude and the images they returned of the light dust on skirting boards are actually beyond a joke. Particularly when you consider they are earning an additional £180 to have someone go round with a hoover. I’m seeking legal advice but please, if you are a student, no matter how wonderful the property, do not rent from these people. They are vultures who will do anything to extract more money from you and while you’re a student, that is the last thing you need!!!

Anon · 2 January 2019

★★★★★ 1/5

allAgents

Julie told me the contact is

Very poor service, after they have your money they do not want to hear from you, rude staff that you have to challenge to get anything done when I moved in the conditions were disgusting and according to my contract I have to leave the flat in a far superior condition than when I moved in but according to Julie in the Lincoln office the contract is not written in stone and they don't always go by them so is my contract legally binding?

Sarah · 19 July 2018

★★★★★ 5/5

Google

Belvoir Lettings have managed our properties for nearly 6 years now. We have found them to be extremely helpful and polite, always keeping us informed of any little problems that may have arisen in the property and because we live abroad, have handled any repairs/replacements etc. They have also sold a property for us (within 2 weeks of advertising it), and kept us in touch with the sale progression - more than the solicitor did! We would not hesitate to recommend them for their services. Thanks to all at Belvoir Lettings Lincoln

Sue · 2 January 2017

★★★★★ 5/5

allAgents

We had a long running issues

We had a long running issues with the drains at our property this year, Matt was excellent at dealing with this and helped massively in communication with Anglian Water. This was finally resolved via the insurance company. I cannot thank Matt enough for all the effort he put into getting this resolved he is a credit to Belvoir Lincoln.

Julian · 22 December 2022

★★★★★ 5/5

Google

Been a real pleasure to deal with Jack Hanks @ Belvoir Lincoln on recent searches and ultimately the latest transaction. Helpful, friendly and efficient. Would recommend.

Peter · 1 January 2023

★★★★★ 5/5

allAgents

I found Belvoir Lettings at

I found Belvoir Lettings at Lincoln to be a very friendly, approachable serivce and able to call them at any time to discuss any queries I had. There was always someone at the branch, familiar with my property and able to answer my questions. Whilst providing this element of service the Lincoln branch also came across as extremely efficient and professional, adhereing strictly to all of the contract and letting regulations. They basically dotted all the i's and crossed all the t's making me feel very re-assured that my property was in the safest of hands.

Louise · 8 March 2013

★★★★★ 5/5

allAgents

When we were about to leave

When we were about to leave the UK in 2002 we approached several letting agents in Lincoln for advice. We found Paul Collins extremely helpful and his advice as to where and what to by has proved to be perfect with no gaps whatsoever in letting. The property has had several tenants during the past 11 years and we can only describe the total management of our property as being of the highest order. We would give Belvoir lettings Lincoln the highest recommendation possible.

L.M.Archer · 24 February 2013

★★★★★ 5/5

allAgents

We purchased a property in

We purchased a property in Lincoln just before Christmas that the previous owner sold to us due to having tenants who trashed the place, and still needed plenty of work doing on it despite having been "prepared" for sale. From the moment we selected Belvoir as our letting agent they have been helpful, professional and diligent. They gave us access to some great tradespeople that they use regularly who have proved to be totally reliable and sensibly priced, which has been a godsend given that we live over 100miles away from the area. Once ready for letting, they found suitable tenants for the property within 10 days, and despite a move-in delay caused by the January snows, moved in on 1st February. In the tenants' first couple of weeks there were a number of issues with failing equipment in the property, now hopefully solved, and Belvoir's management of the issues and their resolution has been exemplary, especially in keeping the tenants onside during the problems. Their charging structure and advice of anticipated costs in connection with maintenance is totally transparent, and we now have a 2nd property let through them and are looking to add more during the course of this year.

Mr · 23 February 2013

★★★★★ 5/5

allAgents

From day one Belvoir lettings

From day one Belvoir lettings in Lincoln were amazing. The chap we first saw doesn't work there anymore but having Karen take over settled us enormously. We moved overseas as my husband is in the forces and have paid for the management service where everything is done for us. To date we have me never had any issues. If something needs doing with our house we are informed straight away. When our first tenant moved out we had an issue with one of the carpets. We gave my mum and dad permission to act on our behalf and Karen was amazing. She sorted us getting a replacement carpet and had no stress whatsoever. Everything was done for us we didn't even chase as we were constantly kept up to date. We get our invoices promptly we are informed of all up to date information in relation to renting our property. If we have called we have always either spoken to someone or had calls returned promptly. Any queries we have had have been answered promptly and our minds always put at rest if we have been worried about anything. I honestly cannot praise the service we have received more. I did my research before choosing an agent and had three potential companies turn up at my house. The reason we chose Belvoir was their professionalism and the fact they cared that I was worried about letting my property. If Lincoln do not win the prize I think they should be specially mentioned by head office for the caring professional service they offer. If you would like to advertise my comments other than on a website feel free. My husband and I are happy we chose Belvoir we are lucky to be one of their clients. Marie Nash

Marie · 21 February 2013

★★★★★ 5/5

allAgents

Due to my work it meant I had

Due to my work it meant I had to move house so I deceied on letting my Property out with Belvoir Linoln. They helped with everything relating to becoming a landlady. I have now been renting my property out with Belvoir for 9 years now with no problems what so ever, despite the odd hicups with tennants to which Belvoir advised as to where to rectify the issue. I have since brought another property to let, the estate suggested we use their letting department utterly dire with even giving us any paperwork quotes on rent etc. So I went back to Belvoir Lincoln photos and paperwork completed on the Thursday tennants were found on the Friday and moved in the next week. Belvoir keep me up to date with faults problems alike. Even on updating the house with a redec they assisted with contractors doing a good job while keeping their costs low.. I can not fault the polite, helpful staff at Belvior Lincoln. First rate with peace of mind many thanks to the staff at Belvoir Lincoln :-)

ESK · 21 February 2013

★★★★★ 1/5

allAgents

DO NOT UNDER ANY CIRCUMSTANCE

DO NOT UNDER ANY CIRCUMSTANCE USE BELVOIR LINCOLN, they are highly unprofessional and pass your emails around without actually dealing with the problems. I ended up without a cooker for weeks, and they even sent workmen around who defaced the property, adding a rude comment to my door. The shower leaked 3 times in 4 months and the workmanship was well below standard. Belvoir do not ! deal with complaints, they just brush them under the carpet, and blame you rather than the property. I am absolutely disgusted with them !!!!! PLEASE PLEASE PLEASE do not use them, it is so not worth it. I am now living in an amazing place, with lovely people who act in a responsible and professional manner. In turn they get my full respect. Belvoir Lincoln on the other hand should be closed down! you guys should be ashamed of yourself

Nowmoved · 8 April 2012

★★★★★ 5/5

Google

I have had a few phone calls to Belvoir with various issues and Hannah is the girl that gets things done. Can’t rate her high enough a very good asset to the company. Well done and keep up the very good work. Regards Martin

Martin · 2 January 2019

★★★★★ 5/5

allAgents

I have just moved into a

I have just moved into a rented property and Belvoir have been more than helpful. Excellent experience. Great communication. Pleasant and helpful and professional Hannah has been excellent, very helpful and made the process very easy and informative. All the staff at Belvoir Lincoln have been very friendly and helpful. BELVOIR id highly recommended company

Shadi · 28 January 2023

★★★★★ 5/5

Google

Hannah Mott, the senior property manager has been incredibly helpful, from supporting me to exit one property, to helping me with arrangements to move in to another one, including advice to overcome various logistical issues. … More

Alex · 6 December 2024