Belvoir Lincoln reviews

★★★★★ 1/5

Google

Had a very very poor experience. Our house was on the market for sale and belvoir had got in contact that they were interested as a landlord wanted to buy to let it out. They offered us initially £10k under but due to the fact we already had an offer in much higher they offered the asking price. We had multiple conversations with someone called dewayne (Lincoln branch). We were prepared to officially accept an offer and take it off the market, we arranged for dewayne to come and look around the property on behalf of the landlord. I cleaned the house and got it showhome ready for him to come at 4pm, juggling this with caring for my 1 year old was not easy. After an hour he did not show, we left messages on his voicemail and after no response we rang the Lincoln office to see what was going on. We were told he went into a meeting at 4pm, despite multiple conversations on the phone earlier in the day confirming the viewing. We were told he would come within the next 30 minutes. Again we waited around all evening, and he never turned up. We received no phone call, no email, nothing. It has been about 2 weeks now and Belvior or dewayne never made any further contact. This is truly so unprofessional. This is our livelihood and we nearly declined a serious offer thinking they were serious. I wouldn’t expect this off a proper company, no apology, no further contact. I would avoid at all risk and would tell anyone I know not to use this company. I am still awaiting an apology (you have my partners number and email).

Samantha · 6 March 2024

★★★★★ 1/5

Google

TENANTS BEWARE. Do not care about tenants one bit. All for the landlord. Refused to do urgent repairs to boiler/ lights and floor fittings. These resulted in injury to myself and my one year old. After six months of complaining i told them i would go to the council and was handed a eviction notice two days later. Very rude and dismisive. They even took my deposit for repairs on the things i had been complaining about for months. Only care about landlord/money not the tennants put my family through hell. BE WARNED. As a reply your manager laughed at me on the phone when i asked for phone calls to prove the issues i had complained about and have still not recieved recordings. That is why i could not prove to the TDS about the issues. I still havent recieved the recordings either which is strange if you pride yourself on customer service.

Steven · 1 January 2023

★★★★★ 5/5

Google

Me and my partner entered an agreement through the agency for our first property together, with the help of Hannah at the agency. Overall the agency have been very helpful, provided us with all the information we needed, answered the questions we had and allowed us to view the property multiple times. (unoccupied) Hannah is the one we've been in contact with through the process, she has been exceptionally helpful and very responsive through email. I've personally lived with a lot of different agencies around Lincolnshire and so far, Belvoir have been one of the best ones with an amazing team.PositiveResponsiveness, Quality, Professionalism, Value

Jack-Ashley · 1 January 2023

★★★★★ 5/5

Google

Would definitely give Belvoir Lincoln five stars! We have recently rented a property managed by Belvoir Lincoln and we have to say the process from beginning to end was exceptionally efficient. Met and spoke to Jack on several occasions and his customer service skills were excellent. He dealt with our queries quickly and efficiently as did Hannah with regards to the viewing and administration, tenancy agreements and handover of keys. She was always on the ball and her response to our questions was extremely quick. Both Hannah and Jack went over and above to make the move go smoothly, so thanks gain to Belvoir Lincoln. Well done! would highly recommend this agent.

Lynn · 1 January 2023

★★★★★ 5/5

Google

My sons have rented a property managed by Belvoir Lincoln for the last 3 years. The sign up process was easy and efficient.. and we have received excellent customer service since moving in. I’d like to give Sophie a particular mention.. on the odd occasion my sons have had an issue, Sophie had been quick to sort this out for us, providing regular updates and seeing the job through to completion. Thank you to Sophie and all the team.. we would highly recommend Belvoir as a jetting agent !

Michelle · 1 January 2023

★★★★★ 3/5

Google

The lady who showed us around the property was nice and polite and Hannah was very good and helpful. But the process took a long time from start to finish. We also encounted a staff member with a south african accent who was extremely rude … More

Maria · 6 December 2024

★★★★★ 5/5

Google

Incredibly helpful staff - especially Tamara and Hannah who have been my main points of contact - very punctual and attentive. I had to find a new house in a small window of time and Belvoir thankfully made that process very easy and smooth. Which ultimately helped put my mind at rest. Would highly recommend.

Marc · 19 May 2024

★★★★★ 5/5

Google

I am relocating to Lincoln, and picked Belvoir to help me, I am happy with the communication I have experienced with them,phone calls, emails, and information from them on line of rentals, which have all been great so far to suit my needs!! Looking forward to finding my new home soon 🤩🥳 …

JENNIFER · 29 May 2024

★★★★★ 5/5

AllAgents

Amazing

Hannah has been extremely helpful with anything and everything. We moved into a rented property about a year ago, and Hannah has been our point of contact for most queries. She’s always been helpful, fast to respond and eager to solve any problems/ answer any questions. We are now moving to a new property and it’s managed with the same agency, it’s a nice bonus. We know that we’ll be looked after.

Jack-Ashley · 18 May 2022

★★★★★ 5/5

Google

I have had a lot of contact with the maintenance team recently due to various issues that have cropped up with my property. Shona has gone above and beyond in helping to get these issues rectified. Not only has she worked hard to liaise with the relevant contractors to get things sorted, she has also done so with the well being of the tenants at the forefront of her mind. This has enabled things to move along as quickly and efficiently as they possibly could despite complications. It is a huge weight off my mind knowing that she is there to swiftly deal with these things. Many thanks Shona!

Craig · 2 January 2020

★★★★★ 5/5

Google

We have used Belvoir in Lincoln to rent our house for 6 years now and the service has been excellent throughout. Recently we have had some unusual circumstances with the letting of our house that had to dealt with from long distance. It has been dealt with very efficiently by Shona, a new employee, who found a solution to the issue and dealt with it quickly and cheerfully. She has proved another excellent addition to the team at Belvoir giving us peace of mind knowing our house is in good hands. A year later on and once again there are problems with my house that I was not in a position to attend to myself. Again they have been excellently handled by Shona both professionally and with no complaint. The particular problem also necessitated the Manager visiting the property. Again this was done in a very timely manner. I am very satisfied with the service we have had from Belvoir Lincoln.

Steve · 2 January 2020

★★★★★ 1/5

Google

In my experience, Belvoir did not handle the end of my tenancy fairly. Initially, they attempted to return only £1 of my deposit despite the property being left in a clean and lettable condition, and it was relet within a week of my moving … More

Alecia · 6 November 2025

★★★★★ 5/5

Google

Had a great experience with the Belvoir Lincoln team. Great advice, really friendly and answered all my questions. Would have no problem recommending them as a Lettings agent, and will certainly be working with them again in the future.

Stephen · 19 May 2024

★★★★★ 1/5

Google

Poor experience. We originally thought our landlord was to blame with things not being sorted, but it turns out it was Belvoir not communicating to our landlords at all. Would always dread having to phone to speak to someone as the staff always sounded extremely disinterested and annoyed. Totally lost interest in us as tenants when our tenancy was coming to an unexpected end. Communication was extremely difficult and Belvoir just didn’t seem to care at all. Made a stressful situation even worse. Switched to a different agency and will not be going back fo Belvoir.

Daisy · 19 May 2024

★★★★★ 5/5

Google

I am looking to relocate to the area, so I popped in to the Lincoln branch to get some advice on a rental property. I found the staff very friendly and willing to help even though they knew I wasn't quite ready to move yet. Thank you for your help and advice. I will return when I am ready to move.

Stuart · 29 May 2024

★★★★★ 5/5

AllAgents

Look no

Becci and the team have now carried out tenant finds with full references, credit score, contracts and inventory etc on five occasions across 3 properties I own. All have been successfully tenanted and to date all have been excellent tenants. Becci has helped me no end behind the scenes going above and beyond for me in order to make the process as easy and stress free as possible. Each member of the team has their specific role to make the experience super efficient and all 5 instances have been flawless. I can't thank them all enough and it's a pleasure to be given this opportunity to share my thoughts!

Graham · 16 February 2023

★★★★★ 5/5

Google

Letting agent Hannah was really helpful. Very wonderful experience with belvoir, they made the procedures very easy. Thank you

BELLA · 6 November 2024

★★★★★ 5/5

Google

Hannah was an amazing agent she replied quickly to every email and kept us calm during the stressful moving process. I would definitely recommend Belvoir

Livia_Small · 31 July 2024

★★★★★ 5/5

AllAgents

Outstanding service from

Outstanding service from Becci and the Lincoln team. Our flat was in a sorry state after a poor experience with previous tenants under a different agent. Becci took everything in hand. Advising and arranging repairs and redecoration and going the extra mile to personally ensure that everything was done properly. The flat is now in excellent condition and let. We are really impressed with the unfailing professionalism and courteousness of Becci and the team, which continues now that Belvoir manage the property. We couldn't recommend them more highly.

Joanna · 8 February 2023

★★★★★ 5/5

Google

I recently kept getting bills from npower for 28 Venables way. These were not my bills, and I told npower. But they kept sending them to me. I contacted Hannah Mott who kept telling npower that the bills were those of the tenant. After much persistence by Hannah, npower finally got the message. I would like to thank Hannah for her help. Bill Molloy.

Bill · 2 January 2020

★★★★★ 5/5

AllAgents

Excellent in

We went from our worst experience with a company to our best! For years we were stuck with another company which resulted in our property being looked after properly. We finally made the decision to switch agents, Becci and her team couldn’t have been more helpful in ever manner. All incredibly patient and they did everything they could to get our property back into shape, into the market and rented in no time. Thanks Becci!

Benjamin · 7 February 2023

★★★★★ 5/5

AllAgents

A happy contractor working

I have worked alongside Belvoir Lincoln for three years as a contractor and they have been a pleasure to work for. I deal with Sophie on a daily basis and she has been fantastic. She is very professional, organised and nice to deal with. I have spoken with many tenants that comment how helpful Sophie has been and she also treats the contractors with respect and understanding. I hope to work with Sophie for many years to come.

MT · 5 May 2022

★★★★★ 5/5

Google

My family have just left a Belvoir managed property, having been there for 13 years. Their service is nothing short of excellent. They provide constantly high standards of service, respond to any queries really quickly, resolve emergency maintenance queries within hours and are always polite friendly and chatty when providing support. Our Landlords were also excellent and never rejected requests for improvements in the property. As tenants we couldn't have wished for better Landlords or for a better Letting Agent to manage the property.PositiveResponsiveness, Quality, Professionalism

Richard · 1 January 2022

★★★★★ 5/5

AllAgents

We are extremely impressed

We are extremely impressed with Matt. It has been a pleasure. We rented our house out through another agent for four years whilst we were working away - in our opinion their service was shambolic especially when we took the house back for our occupation just over a year ago. Had we known how efficient, responsive and courteous Matt is we would definitely have used Belvoir as our managing agent.

Joanne · 1 February 2023