Every review we hold for the Lightwater office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotUnprofessionals
Our hot water was never on, the member of staff handling our property was always changing due to turnover, our notice to leave was extended because they lost the email and frankly just dreadful service. You would be better off living in a tent than with a property handled by Seymour’s.
Jonathan · 17 February 2022
Agent replied · 19 June 2024
Hello Jonathan. Thank you for the feedback, we take all feedback extremely seriously, be they positive or negative. In order for us to understand your experience a little better, could you please let us know which one of our 20 branches you were dealing with?
★★★★★ 5/5
TrustpilotI recently bought a house through…
I recently bought a house through Seymours. Andie Bartlett - sales progressor - was approachable, helpful, knowledgable and pro-active.
Elizabeth · 22 September 2025
★★★★★ 5/5
TrustpilotGood work by all the team
Good work by all the team, really put their back into it and were easy to talk to and deal with.Thanks again to all staff at Seymours Knaphill
Matt · 20 February 2024
Agent replied · 19 June 2024
Great to hear Matt and thanks for sharing. we've been in Knaphill for years and really understand how it ticks. Its been great to help you.
★★★★★ 5/5
TrustpilotThank you to all at Seymours Camberley…
Thank you to all at Seymours Camberley who took over selling my house after being on the market for over a year with another agent and finding me a buyer after only a few weeks. Always confirmed when a booking made very polite on the telephone very pleased with the service and would definitely use again.
Julie · 4 February 2021
Agent replied · 19 June 2024
Great news Julie. Pleased to hear that we had a positive impact on the sale of your home.
★★★★★ 5/5
TrustpilotMy sale to completion with Seymour’s I…
My sale to completion with Seymour’s I was kept informed through the whole process either by email and via the phone the staff very friendly and dealt with any queries you had to ask I would definitely use Seymour’s again
Ronald · 4 April 2023
Agent replied · 19 June 2024
Fantastic feedback, thank you for taking the time to leave such a lovely review.
★★★★★ 5/5
TrustpilotSeymours West Byfleet
Purchased a property through the West Byfleet office. They were so supportive from start to finish, particularly Kirsty, who worked tirelessly to make it happen.Thoroughly recommend.
Susan · 28 January 2023
★★★★★ 5/5
GoogleJonathan has been extremely helpful in mine and my girlfriends search for our first home, couldn't recommend him enough!
Jordan · 22 August 2023
★★★★★ 5/5
TrustpilotSeymours is always my great partner…
Seymours is always my great partner helping me find my house. They are professional and very patient with me in house hunting
Jacky · 28 May 2024
Agent replied · 19 June 2024
Thank you Jacky for your wonderful review! We're delighted to be your trusted partner in finding your home. Your kind words about our professionalism and patience mean a lot to us.
★★★★★ 5/5
TrustpilotFound the staff friendly and helpful
Found the staff friendly and helpful, kept up to date with all requirements Good experience all round
Ray · 21 August 2024
Agent replied · 19 June 2024
Thanks Ray, its been a pleasure to help you. We've really enjoyed being apart of the Lightwater neighbourhood already.
★★★★★ 5/5
TrustpilotGood people
Good people, very helpful, good communicator, trustful business agent, excellent property seller . Very understanding in resolve problems .
Carlo · 16 July 2024
Agent replied · 19 June 2024
Thanks for the review Carlo. Simply covers a great deal in just a few words.
★★★★★ 5/5
TrustpilotFast & friendly!
Really quick, and friendly service from the entire team at Seymour's assisting us through the entire home purchase journey
Alwyn · 16 July 2024
Agent replied · 24 August 2024
Hi Alwyn,Thanks for the feedback! Glad to hear you found our service quick and friendly. Feel free to pop in and say hello whenever you like!
★★★★★ 5/5
TrustpilotThanks to everyone at Seymours in …
Thanks to everyone at Seymours in Ripley. Helpful, friendly and courteous staff who all did a great job. Many thanks. Nicky
Ms · 6 June 2024
Agent replied · 19 June 2024
Thank you for your kind words! We're delighted to hear that our team in Ripley was helpful, friendly, and courteous. We appreciate your feedback and are glad we could assist you.
★★★★★ 5/5
TrustpilotI was lucky to meet Jeff at Seymour’s
I was lucky to meet Jeff at Seymour’s . He did a fantastic job offering sensible and realistic advice, so we were able to have an offer accepted within hours of viewing
Robin · 12 October 2023
Agent replied · 19 June 2024
We've been a part of the Knaphill neighborhood for a long time now and Jeff's been involved from the beginning. His knowledge is quite incredible. Thanks for using us Robin and thanks for the review.
★★★★★ 1/5
TrustpilotVery bad service and unprofessional…
Very bad service and unprofessional team.Never reply any email to complete the property deal except bargain with you the asking price
Eric · 29 May 2024
Agent replied · 19 June 2024
Hello Eric. Sorry to hear about your recent experience with our service. We strive to provide excellent customer support and ensure smooth transactions for all our clients, and it seems we fell short in your case.Your feedback is important to us, and I would like to address your concerns directly. Could you please provide more details about the issues you faced, such as the office in question? This information will help us investigate the matter thoroughly and take appropriate action to improve our service.We value your input and hope to have the opportunity to resolve this situation to your satisfaction. Thank you for bringing this to our attention.
★★★★★ 5/5
TrustpilotEmpathy is key to negotiation
Swift, polite and empathetic response which leads to positive conclusion the next day after viewing. Impressed, and thank you Seymours, Burpham!
Francis · 28 May 2024
Agent replied · 19 June 2024
We're glad to hear you had a swift, polite, and empathetic experience that led to a positive conclusion. We appreciate your feedback and support. Thank you Francis.
★★★★★ 5/5
TrustpilotThe Seymours Sales team in Dorking…
The Seymours Sales team in Dorking recently facilitated our relocation back to the area after 4 years away. They were extremely helpful, polite and professional throughout what is always a stressful and emotional time. Thanks to their interventions with solicitors we managed to get moved in the timescales we needed.
Mrs · 23 November 2021
Agent replied · 19 June 2024
Hi Jacqui, most people believe that buying a home is simple when in fact it can be quite complicated, especially when there are multiples of legal people to deal with as well. Pleased to hear that its all gone well.
★★★★★ 5/5
TrustpilotExcellent, professional service.
Everyone at this branch has been nothing but helpful, Friendly and professional. Couldn’t rate them higher and definitely recommend them!
Samantha · 7 June 2024
Agent replied · 19 June 2024
Thank you for your kind words! We're delighted to hear that you found our team helpful, friendly, and professional. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotSelling our property
A local estate agent providing a professional service in all aspects of the selling of our property. Would use again.
Mr · 6 June 2024
Agent replied · 19 June 2024
Thank you for your positive feedback Roger. We're pleased to hear you found our service professional in all aspects of selling your property. We look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotCouldn’t have had a better experience…
Couldn’t have had a better experience in buying my first house, they were professional and always gave me good advice when I needed it from viewing houses to offering and seeing it through to completion. Can’t recommend them enough and will certainly be selling through them when the time comes.
David · 3 November 2021
Agent replied · 19 June 2024
Hello David, such great comments, thank you. Our aim is be "your property partner for life" so helping you again in the future would be an honour.
★★★★★ 4/5
TrustpilotOverall everyone friendly and proactive
Overall everyone friendly and pro active. Main frustration due to difficulty in getting calls returned in a timely manner and a continuing issue with agents slamming down the phones when ending a call. Not professional. Hence 4 stars.
Chris · 31 March 2023
Agent replied · 19 June 2024
Hi Chris, we're always looking to improve so we'll pass this on to the team and thank you for leaving such constructive feedback.
★★★★★ 5/5
TrustpilotGreat service
We are happy with the service from Seymours in Surbiton. John and Jenny especially were helpful, honest, courteous and timely with communications throughout the selling process.
R · 2 February 2024
Agent replied · 19 June 2024
Thank you for the kind words. We always keep a constant baseline of treating people the same way that we would wish to be treated ourselves. Thanks for using us.
★★★★★ 5/5
TrustpilotFantastic team that got the job done.
Fantastic team that got the job done.I sold a property with Seymours and they made the experience simple. Always on hand to answer questions and worked harder (during COVID) to make my sale happen.I can honestly say lesser Estate Agents wouldn't have bothered to go the extra mile - Seymours did!
Jon · 27 August 2021
Agent replied · 19 June 2024
Hi Jon, Thanks for taking the time to review our services, Covid has indeed brought a few challenges for us and our clients. Pleased we could help and thanks for using us.
★★★★★ 5/5
TrustpilotAfter using Seymours at Blackwater ten…
After using Seymours ten years ago and being delighted with their excellent service I used the Blackwater office this summer and they were really top notch again. Aiden helped so much in dealing brilliantly with the sale of my house and also with my elderly mother's purchase of a flat.
Ed · 21 October 2021
Agent replied · 19 June 2024
Hi Ed, its great to hear that you have used us in the past and used us again. Our strap line is "Your Property Partner For Life" so hopefully we can live up to this with you. Thanks so much for the review.
★★★★★ 5/5
TrustpilotThe team at Seymours in Godalming are…
The team at Seymours in Godalming are amazing. We have had great service from Adam Boshoff. Thank you!
Michelle · 2 July 2024
Agent replied · 24 August 2024
Thank you so much for your kind words Michelle. We're delighted to hear that you had a great experience with the team at Seymours in Godalming. Adam Boshoff will be thrilled to know his service was appreciated. Thank you for choosing us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
