Trusted Agent profile · Lightwater · Surrey
Verified
★★★★★
949 reviews across 2 platforms
76 Guildford Road, Lightwater, Surrey, GU18 5ST
Part of Chancellors, see every office.
Chancellors's office in Lightwater, Surrey, at 76 Guildford Road, is rated 4.2 out of 5 across 949 reviews on two platforms, including 214 Google reviews rated 4.5.
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Every review we hold for the Lightwater office, from every platform, shown as written. First names only.
5/5
FacebookBeing new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His customer service was fantastic.
1/5
FacebookJust avoid specially reading nracknel branch
Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleHolly and Scott (Mortgage Advisor) have made my home purchase such a positive experience. I would not hesitate to recommend either of them to anyone looking to buy in the area. Thank you both so much! Nothing was ever too much trouble. I …
1/5
FacebookTHe only way they could improve is by closing
Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookPopped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done
5/5
Facebook5* rating for Carl Jeffries who gave excellent advice helping source tenants for my property. His understanding of my brief and professional approach gave me reassurance at all stages. I would recommend any customer to discuss stratergies with Carl which helps when making informed decisions.
5/5
FacebookKarl from Sunbury Chancellors was nothing but helpful in mine and my boyfriends search for our first property! All our questions were answered quickly and we felt that Karl put in a good amount of time and effort with the sale! Very proffesional. Thank you!
1/5
FacebookAvoid at any cost unprofessional
Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleThey got us what we wanted. Holly, Ben, Philip and others at Chancellors did a superb job - negotiating every corners and moments one can encounter during a purchase and made it happen at the end. They are dynamic and very pleasant to work …
5/5
GoogleRating only, no written review.
Dear Stuart, Thank you so much for the positive feedback, it's been a pleasure to help. Enjoy many happy years in your new home. Martin
5/5
FacebookI visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.
5/5
FacebookFantastic and speedy service by Liz Way when my door lock broke, leaving myself and 2 small children locked out of the house last night! All resolved within an hour and a new locked fitted. Couldn't have asked for better service in the evening.
5/5
GoogleI am going through Chancellors Lightwater to sell my property, and every single staff member has been fantastic. They've kept me in the loop through the entire process, offered great advice and everyone is so friendly. I have felt in safe …
5/5
GoogleFrom the very first phone calls I had with both Holly and Terry at Chancellors, Lightwater, I felt completely confident with their anticipation of my needs, that they were committed to getting the best sale for me, and I can honestly say …
5/5
GoogleAn excellent experience. I had not bought or sold a house for 50 years during which time so many things had changed that I was almost a beginner. I had continuous and gentle help from the staff at Lightwater, especially, from Mr. Ben …
5/5
FacebookGreat customer service from Sian Sagoo. Thank you for your help!
Thank you for your kind words Gill now let's getting selling!!
1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.
5/5
GoogleWhat a fantastic team. Ben, Holly and the rest of the team were amazing throughout the whole process, polite, professional and extremely efficient. We were kept in the loop at every stage, and they made what could have been a very …
5/5
GoogleI have both sold and bought through Chancellors in Lightwater. Ben and Holly have both been extremely helpful and have made the process as simple and straightforward as possible. I can not praise and thank them enough for their kindness and …
5/5
GooglePeople have told me that Estate Agents can be a nightmare but Chancellors were great! Toby Gosher, Holly Valentine, Philip Dyason (to name a few) were amazing. Chancellors will be the first place I think of if/when I come to move again.
5/5
FacebookChancellors sold our house quickly and efficiently. The whole process was expertly and efficiently driven by Hayley Cockman. Hayley chased solicitors and all involved within the chain helping the process run as smoothly as possible. Thanks so much for all your help!!
5/5
FacebookI’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!
5/5
FacebookMy partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!
5/5
FacebookI've recently started to view properties as a first time buyer and have been so impressed with the staff at Chancellors, Oliver Marsden had been nothing but helpful and knowledgable throughout the whole process with us and would highly recommend! �
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