5/5
GoogleI sold my house in Lightwater 4 years ago and have just sold my mother's house, both through Chancellors and would never consider using anyone else. They are efficient, trustworthy, and keep you up to date throughout the whole process. …
Trusted Agent profile · Lightwater · Surrey
Verified
Chancellors Lightwater reviews
★★★★★
949 reviews across 2 platforms
76 Guildford Road, Lightwater, Surrey, GU18 5ST
Part of Chancellors, see every office.
Chancellors's office in Lightwater, Surrey, at 76 Guildford Road, is rated 4.2 out of 5 across 949 reviews on two platforms, including 214 Google reviews rated 4.5.
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Reviews
Every review we hold for the Lightwater office, from every platform, shown as written. First names only.
Google5/5
GoogleHaving recently moved house to Lightwater I was particularly grateful to Holly from Chancellors for keeping us informed of the situation during a difficult exchange. In fact she was far more informative and active on our behalf than our own …
5/5
GoogleAn amazing team providing excellent service at the Lightwater branch! Holly Vallentine and Scott Hanney have set the bar extremely high! It was a great experience with the team providing me with information and support all through the …
5/5
GoogleWell through a very stressful point in selling a house, Lisa and Hollie at chancellors lightwater helped me through it. There knowledge and calm-fullness brought me through this time. Very polite and professional all all times which made …
1/5
FacebookAvoid! Rude, pushy, incompetent staff.
Agent replied
Hi Aminah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks
5/5
FacebookGreat advice Jemma, really useful and very professional!
Agent replied
Thank you Sara, always happy to help.
5/5
FacebookI just bought house in Chalgrave And I would like to say big thank You for helping me out to Richard Sharman from Chancellors. Briliant customers service, i hope i will have chance to deal with You in the future.
5/5
FacebookGreat service from the Sunbury branch , Scott and Dan did a great job achieving well above the price I was expecting for my house, don't be fooled by cheaper online services you get what you pay for Adrian Cook
5/5
FacebookI used Chancellors letting agency for my current accommodation .I want to commend Lucy Reeves for the good service that She gave.She did a very good job for me . I feel she is a very good letting manager.
5/5
GoogleWe definitely recommend Chancellors. They sold our house within the first day, first hour of viewing and we got the price we wanted. They are very professional and trustworthy, always keeping us informed all through the course of selling …
5/5
GoogleI have bought, sold/bought and now sold again through Chancellors Lightwater over the past decade. Regardless of the natural fluctuations in the housing market I have always been able to count on Chancellors to give excellent service and …
5/5
GoogleAlthough I have not bought a property through you, the service you provided far exceeds other agency groups I have encountered. You have been regularly in contact and proactive in helping us find a property. I really appreciate it.
5/5
GoogleWe had really good experience in our dealings with Chancellors in Lightwater specially Andrew (Senior Sales Advisor) and financial advisor Scott Hanney. They are thoroughly professionals and honest folks to come across in this line …
5/5
FacebookI work for Niche. Louise and Richard are both very helpful when I go to collect keys or call about certain properties. Always calls me back straight away which makes booking photos with clients a lot easier.
1/5
FacebookHighly disappointed, been waiting for a call back for almost 6 days, called about 6 times, wasted my annual leave as I have been promised a viewing and no one bothered to call back to confirm booking.
5/5
FacebookHad a great agent in with Oliver Marsden. Probably the most professional, helpful and polite estate agent I have ever dealt with. Hope to deal with him again should we decide to move in the future
5/5
FacebookHave been dealing with Chancellors since I moved into my property last October. I have found them and Shannon Harris in particular extremely helpful and quick to respond. Very happy with the service level provided. Thanks!
4/5
FacebookChancellors have been great, fast response to book viewings. communication has been very good and has been a plesure too use them would highly recommend. Massive thank you too cara alderson and Debbie fullbrook
1/5
FacebookSlow, dreadful communication, more talk than action, high fees and not the right level of experience. I won't sell a property through them again - there are several other companies who actually value your buisiness.
5/5
FacebookEmily Harris has provided us with a very professional and efficient service so far looking after our property and responded to any queries in quickest time possible. Very satisfied her as our Account Manager.
5/5
GoogleExcellent service, kept us informed at all times, Richard carpenter very helpful as the agent who showed us around.thankyou also Karen and Holly for all your assistance at such a trying time.
5/5
FacebookI have employed Chancellors for many years and service has been satisfactory. Since Isabelle Jakovlievic became involved the quality of service has moved up a level to fully justify a five star rating.
5/5
FacebookI used the carterton branch early on in the year to find property and found my search was made easier with the help from louise sinnott, would recommend using this company in the furture.
5/5
GoogleGreat guys and very helpful all the way through to completion. Will definetely use them again and again. They always go the extra mile to ensure all is ok and constantly provide you …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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