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★★★★★
946 reviews across 2 platforms
76 Guildford Road, Lightwater GU18 5ST
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Chancellors's Lightwater office at 76 Guildford Road is rated 4.2 out of 5 across 946 reviews on two platforms, including 211 Google reviews rated 4.5. The 735 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Lightwater office, from every platform, shown as written. First names only.
5/5
GoogleEmily was excellent through the whole process of viewing properties and any questions afterwards. Highly recommend Emily from chancellors.
Hi Zak, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI wholeheartedly recommend Martin Jakins! From our initial meeting in March, his professionalism and integrity were evident. Seven months later, I contacted him, and he immediately remembered us and our property, showcasing his impressive …
Thank you Rachel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI would highly recommend Emily from chancellors from the get go she was informative and helpful. Highly recommend
Thank you so much for your kind words, Wayne! We're thrilled to hear that Emily provided you with such informative and helpful service. Your recommendation means a lot to us at Chancellors, and we look forward to assisting you again in the future!
5/5
GoogleWe can't recommend Keira highly enough! From the very beginning, she made the entire process so much easier. She was incredibly communicative, keeping us updated at every step of the way and was always available to answer our questions. Her …
Hi Lily, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleNed was an amazing help during my search very supportive and informative. I will be coming straight back to him when i do decide to sell !
Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with Chancellors Estate Agents. We hope to work with you again in the future!
5/5
GoogleI recently had the pleasure of selling my house through Chancellors Lightwater, and I couldn’t be happier with the experience. Martin and Keira were both brilliant throughout the process, providing exceptional support and guidance. …
Hi Samuel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleNed has been amazing, very patient with me throughout the viewing process
Thank you Lindsay for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleMartin Jakins and the team were incredible. From first point of contact with Martin, the advice and service were exceptional
5/5
GoogleOverall we had a great experience with Chancellors estate agent. After the initial viewing we went back 3 times to measure up and make plans, spending a considerable amount of time at the property, this was never a problem for them. They answered all our questions and liaised with the sellers to get any problems sorted.
Thank you, Warwick, for your wonderful feedback! We're thrilled to hear you had a great experience with Chancellors. We're always here to assist with any questions and ensure that your property journey is smooth. It's fantastic to know that our team was able to accommodate your visits and help you get everything sorted with the sellers. We appreciate your trust in us and look forward to supporting you in the future!
5/5
GoogleWe chose to put our property on the market with the branch as we had such a positive experience when purchasing our property with them a couple years ago. From day one we have been met with a friendly positive attitude. Matt has been brilliant to work with. I highly reccomend!!
Thank you for this wonderful review Lucretia. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
5/5
GoogleWe have been searching for a property for a while and met loooots of agents, but Lewis was just brilliant! Easy to talk to, showed the knowledge of the property... Polite and you can feel he loves what he is doing, more people like him, that will make everyones day!
Thank you for this wonderful review Inga. We are pleased that you had such a positive experience with us, and we will share this feedback with Lewis and the team.
5/5
GoogleEmily McKnight from the Lightwater branch has been fantastic. She kept me updated, provided really helpful information about a complex shared ownership process, and has remained professional and friendly throughout - even while dealing with issues beyond her control. She is polite, knowledgeable, friendly, and has a warm and reassuring telephone manner. She is truly an asset to the company and I would personally like to thank her for providing an excellent service.
Thank you Suzy for giving our Chancellors - Lightwater Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleEmily has been a delight to work with always informative and knows everything prior to the viewing. Highly recommend
5/5
GoogleEmily was exceptional and very attentive. She showed us the property and answered all of our questions! Excellent service!
5/5
GoogleFrom the start Chancellors Lightwater have provide a really good service, always helpful and always quick to respond - thank you Gary Irving
Hi Gary, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleWe decided to sell our property with Chancellors a few months ago and the experience from start to where we are now, where we finally had a really good offer that we accepted, has been amazing. Holly and the entire team have been really supportive, communicative, providing really good advice and kept us up to date the entire time. We were able to follow the market based on the advice that we were given. We had regular updates, consistent communication and all that was done around our time; I appreciate that we weren’t always easy to reach but Chancellors always kept trying. We are extremely excited that we’ve finally had an offer that we accepted and can proceed into the final stages and would definitely choose Chancellors again if we had to sell or even buy. Thank you so much! Edited 01/08/23 - The original sale had fallen through due to being in a chain and one of the parties being unable to commit, the team did their best to re-market the house and we are now proceeding with a no chain buyer and hoping to complete as soon as humanly possible. This was great work done by Holly and the team.
Thank you for this wonderful review Jasmin. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
GoogleDuvanne was very welcoming and knowledgeable. We have had a very pleasant experience with with chancellors
5/5
GoogleEmily was very knowledgeable and way to talk to. Able to answer our questions
5/5
GoogleChancellors Lightwater have been a pleasure to deal with. From initial viewing to exchange they have been very professional and communicated with me at every stage without me having to chase them. I would recommend them over other local agents
Thank you so much for your kind words, Richard! We're thrilled to hear that your experience with Chancellors Lightwater was enjoyable from the start to the exchange. Our team strives to maintain open communication and professionalism throughout the process, and it's great to know we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
5/5
GoogleWe have had a really positive experience with Chancellors estate agents, we had Emily and she was very professional, friendly and helpful for our viewing from start to finish! We could not recommend enough!
Thank you, Alice, for your wonderful review! We're thrilled to hear that you had a positive experience with Emily and found her to be professional, friendly and helpful. Helping people find and enjoy the right home is at the heart of everything we do, and your recommendation means a lot to us.
5/5
GoogleEmily was really informative and a pleasure to work with, would highly recommend
5/5
GoogleChancellor’s matched appropriate prospective buyers with our property and got two offers within a few days of the details appearing online. Their support throughout the process was impressive, with weekly phone calls to me and liaison between buyers and solicitors, to keep the process moving. Would thoroughly recommend them.
Thank you, Paula, for your wonderful feedback! We're thrilled to hear that Chancellor’s was able to match you with prospective buyers so quickly and that our support throughout the process made a positive impact. Your recommendation means a lot to us, and we're always here to help with any future property needs.
5/5
GoogleMartin Jakins at Chancellor's Lightwater has been great. He's worked hard to get viewings for us even under difficult circumstances and been most pleasant and helpful. He's remained positive and calm and I recommend him for helping you to sell or buy your property.
Thank you Jennifer for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleDuvanette was professional and very knowledgeable about the property we were viewing.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Lightwater office has 946 reviews across two platforms: 211 on Google, 735 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Chancellors Lightwater is rated 4.2 out of 5 across all 946 reviews, and 4.5 out of 5 on Google from 211 reviews, checked 9 October 2026.
Chancellors Lightwater, 76 Guildford Road, Lightwater GU18 5ST.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
