Trusted Agent profile · Lightwater, Surrey

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Chancellors Lightwater reviews

4.2

★★★★★ Great

948 reviews across 2 platforms

76 Guildford Road, Lightwater, Surrey, GU18 5ST

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Chancellors's office in Lightwater, Surrey, at 76 Guildford Road, is rated 4.2 out of 5 across 948 reviews on two platforms, including 213 Google reviews rated 4.5.

Google logo

4.5 / 5

213

Reviews on Google

This office

Facebook logo

4.2 / 5

735

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lightwater office, from every platform, shown as written. First names only.

5/5

Facebook

I've rented my property through Chancellors for a couple of years now. Madeline Fox has been fantastic throughout, always on hand to help whenever you need it, her diligence, attitude and professionalism is refreshing and an asset to the Chancellors group as a whole!

Neil · 23 October 2016

5/5

Facebook

Thank you to Jenny and the team for their efficient handling of us as new landlords in the Surrey area. We were updated on a weekly basis and response to our questions were met courteously and quickly. I can recommend Chancellors in Virginnia Water.

Jo · 10 October 2016

5/5

Facebook

Great communication. Amazing staff. Couldn’t recommend enough

Ram · 1 December 2024

Agent replied · 26 February 2025

Thank you Craig for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

I just wanted to give a massive thank you to Lewis Stacey from the Abingdon branch. He has been dealing with our move and I could not fault him in any way, such lovely people as well. Thank you again.Kind regards, Sharna Dixon.

Sharna · 13 October 2017

5/5

Google

I can't recommend Chancellors enough! Chancellors made selling my house so quick and easy and not only that they got me the price I wanted for my house. Ben and Holly were really professional and on the ball. When choosing an agency I …

Rebecca · 8 October 2015

1/5

Facebook

They misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend

Claudia · 9 May 2018

Agent replied

Hi Claudia, thank you for taking the time to write a review. We are sorry that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.

5/5

Facebook

Once more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...

Rachid · 26 July 2019

5/5

Facebook

Sophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property. Thank you again Perry and Dawn lewis

Dawn · 18 April 2018

1/5

Google

Quite literally the worst estate agent I have dealt with, properties advertised are not for sale, trying to book a viewing is near on impossible, no one ever calls you back. I give up on Chancellors and will buy a property through another estate agent

Leon · 17 March 2022

Agent replied

Thank you for letting us know about this Leon, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.

5/5

Facebook

April Montagna existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge. A great asset to Chancellors well done. keep the good work up .

Michael · 28 March 2018

1/5

Facebook

My neighbour's four bedroom detached house has been listed by Chancellors as a three bedroom semi-detached house! The floor plan shows two bedrooms desinated as bedroom 3. And the number of bathrooms is wrong. They were told about this last Friday and nothing has been done about it. Hopeless.

Chris · 13 July 2021

Agent replied · 24 June 2023

Hi Chris. thanks for getting in touch. I can confirm that the listing was updated on Tuesday 13th July and corrected. Many thanks.

5/5

Google

Ben, Richard and Holly were great to deal with during the sale of my late fathers property. Having never done something like this before, they really helped me understand the process and guide me through it, and were prompt to answer any …

Eddie · 8 October 2016

5/5

Facebook

Nicholas Prince has been fantastic. This is our first time buying a property and he has helped us no end. Very professional, quick responses and very helpful. Everything was made very clear to us from the start to ensure we understood everything. �

Jessie · 7 October 2016

5/5

Google

Holly Vallentine has been an absolutely amazing during the process of buying our first home. She was able to perfectly cater to our needs and the whole process was transparent and easy. Whenever we needed information or and update she was …

Kishan · 4 October 2017

1/5

Facebook

avoid them!! two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all. made us to drive 1:30 hours and realising the house is under offer since a month ago. would not be looking to buy a house if being advertised by them.

Sam · 9 August 2020

Agent replied

Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks

1/5

Facebook

avoid them!! two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all. made us to drive 1:30 hours and realising the house is under offer since a month ago. would not be looking to buy a house if being advertised by them.

Sam · 6 August 2020

Agent replied · 24 June 2023

Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks

5/5

Facebook

My wife and I have been searching for ages for our dream property and went into chancellors Henley and spoke to Robert Penford who gave excellent advice givenand we will do as he suggested and be calling back to his office soon.

Dennis · 21 October 2016

5/5

Facebook

Recently rented a house through Chancellors. Initial contact was with Carl Jeffries in the Cowley office who was amazing and always there for support and guidance. He found tenants for our house within a very short amount of time - thanks Carl!

Mirjana · 20 October 2016

5/5

Facebook

I am very pleased with services that provided to me for letting my house. Special thanks to Jenny Wintermeyer and her team for providing details information on every stage of the process. And also letting house in BEST asking price.�Cheers!! Thank you.

Dev · 15 October 2016

5/5

Facebook

Chancellors of Aylesbury have been absolutely fantastic. Huge thank you to Charles, Nic and the team for helping us sell our house and securing our new dream family home! I would highly recommend Chancellors as they've been brilliant from start to end.

Mark · 19 October 2015

5/5

Facebook

Thank you so much Brian Lane from Virginia Water branch for his efficient, up to date information provided to my parents in finding their property this year. They are looking forward to spending their first Christmas in their dream home �

Claire · 9 December 2016

5/5

Facebook

I'm writing to comment on the attentiveness, friendliness and effective performance of the South East property management team and in particular, Mary, who has been so helpful when ever I have needed to contact Chancellors regarding my flat. Many thanks Mary!

Rebecca · 30 November 2016

5/5

Facebook

Chancellors were fantastic when assisting our search in finding a property. Very efficient and great customer service from searching for the property and all through our tenancy. Many thanks to Adam Lewis at the High Wycombe branch for all his help!

Claire · 12 November 2016

5/5

Facebook

Chancellors were fantastic when assisting our search in finding a property. Very efficient and great customer service from searching for the property and all through our tenancy. Many thanks to Adam Lewis at the High Wycombe branch for all his help!

Claire · 12 November 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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