Trusted Agent profile · Lightwater, Surrey

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Chancellors Lightwater reviews

4.2

★★★★★ Great

947 reviews across 2 platforms

76 Guildford Road, Lightwater, Surrey, GU18 5ST

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Chancellors's office in Lightwater, Surrey, at 76 Guildford Road, is rated 4.2 out of 5 across 947 reviews on two platforms, including 212 Google reviews rated 4.5.

Google logo

4.5 / 5

212

Reviews on Google

This office

Facebook logo

4.2 / 5

735

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lightwater office, from every platform, shown as written. First names only.

5/5

Facebook

Our sale was not the easiest so heartfelt thanks the lovely staff at Abingdon who throughout the difficulties were always available, helpful, calming, positive and above all professional. I would especially like to say THANK YOU to William Wells who whose advice and guidance has been exemplary. THANK YOU

Lin · 10 October 2016

5/5

Facebook

Just want to say thanks to William Wells & the Staff including The lovely Irish woman over the phone plus the team in High Wycombe Oliver, Micheal, etc. We got there in the end and ye helped us the hole way. Thanks very much. Keep up the great work!!!

Derek · 7 October 2016

5/5

Facebook

I have rented my property via Chancellors for a few years and want to thank Liz Way for managing the various tenants. She is very helpful and professional with everything that needs to be done. Liz always remains polite, efficient and offers great support and service....thank you again!

Renee · 26 October 2016

1/5

Google

Although these estate agents are notorious for over-pricing their inventory and leaving houses for sale on zoopla for 6 months even though they are SSTC, we wade an offer on a house. They never had the courtesty to even call us back with a …

Matt · 4 October 2022

Agent replied

Hello Matt, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please could you contact us via caitlin.greaves@chancellors.co.uk with the details? Many thanks.

5/5

Google

Georgina at the Lightwater office has been amazing throughout our search for a new property. She stayed focused on finding us a property that fitted the requirements and kept us informed on a regular basis. She's highly recommended and we will happily refer to her again in the future.

Tim · 17 March 2022

Agent replied · 28 May 2024

Hi Tim, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I'm a first time buyer and was helped by Cameron. Really good communication from him and he kept me up to date with what was going on from the start. 10/10 would recommend

Olly · 17 March 2022

5/5

Facebook

Excellent service all round, quick and responsive on issues. Recently had a problem with electrics and dealt with Lauren Perks in South East, she kept a good flow of communication in order to re-assure us the problem would be solved, I regard it as excellent customer service.

Ahmed · 8 November 2016

5/5

Facebook

I have used a few estate agents in Aylesbury area and probably don't have the highest opinion of estate agents in general; however I couldn't fault chancellors recently. The information was what I wanted and they weren't pushy or vague. Thanks Harry Price. Will use you again.

Jill · 2 November 2016

5/5

Google

We secured a sale of our house after a number of attempts with other estate agents due in the main to the efforts of Cameron Cawte, Senior Sales Negotiator. From the moment he was assigned to our case he exhibited a friendly, professional …

Leo · 4 October 2022

Agent replied · 8 June 2024

Thank you for leaving us this great review Leo, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Facebook

Horrendous experience in Wycombe. Especially during Covid but even before. The team are really unhelpful, do not listen, and even if you are entitled to help legally they delay it because they work for the landlord who tends to be a big company or corporation with no empathy. Honestly just avoid this company save yourself the grief.

Elizabeth · 23 June 2020

Agent replied

I wish we had looked at this review before we had any dealings with them. Had a very similar experience in Leominster branch. Lettings manager lied to us on many an occasion & was totally unreliable

5/5

Facebook

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Bello · 3 March 2022

5/5

Facebook

I have been a victim of this fake platform which I lost so much and was really devastated, i had to seek help until I was directed to Benjah Raphael and his company and Foundation that helped me to recover most of the money I had lost. It was really worth it. I will be happy to share my experience with anybody, you can also connect with him for help.Whatsapp: +19783780811Email: benjahraphael293@gmail.com

Gopal · 19 January 2023

5/5

Facebook

A big thankyou to Sophie Taylor for your great service. Finding a property when I was out of the country is never easy. Sophie was very helpful (and patient I might add) and clear with instructions on what needed to be done. Thankyou !!

Michele · 1 March 2018

5/5

Facebook

Thank you to Brian Lane who was really helpful. Very professional and knowledgeable

Maggie · 7 December 2016

Agent replied

Thank you for the kind words Maggie. Glad to be of help

5/5

Facebook

I recently bought a flat through Chancellor in Sunbury. Many thanks to Karl Mchugh and his colleaguyes for their professional services. The purchase took longer than I expected but Karl and his colleagues were very helpful and kept me assured and appraised throughout the process.

Saori · 28 November 2016

5/5

Facebook

Came to the Henley branch looking to buy. I found Jon Harrison helped us in all areas to find our dream home. Nothing was to much trouble for him. We Found everything went smoothly. So thank you. Most definitely recommend Jon and the Henley branch

Charlotte · 6 November 2016

5/5

Facebook

Made an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.

Charlie · 2 November 2016

5/5

Google

I was keen to find the best possible agent to handle my recent sales for me smoothly and promptly. I am delighted to say that Chancellors, Lightwater, led by Ben Granville and his team, really met the brief. Not only did they find quality …

Leslie · 8 October 2016

5/5

Facebook

Been managed for around a year, Francesca is great!

Oliver · 28 October 2019

Agent replied

Thank you so much!

5/5

Facebook

I just wanted to give a massive thank you to Lewis Stacey from the Abingdon branch. He has been dealing with our move and I could not fault him in any way, such lovely people as well. Thank you again. Kind regards, Sharna Dixon.

Sharna · 13 October 2017

5/5

Google

Holly and the team were very professional and helpful throughout the entire process of selling my property. They were always available for any questions and offered excellent advise on all parts of the sale. I would highly recommend their services to anyone.

Alan · 17 March 2019

1/5

Facebook

Waiting over a week for a viewing when I am a cash buyer is unacceptable. So is insisting on a BAFO on one house today and not enabling me to view the possible alternate. Staff have little or zero knowledge of the house you are viewing. All In All very very frustrating !!

Daryl · 27 November 2020

Agent replied

Thank you for bringing this to our attention Daryl, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.

5/5

Facebook

I recently bought a flat through Chancellor in Sunbury. Many thanks to Karl Mchugh and his colleaguyes for their professional services.The purchase took longer than I expected but Karl and his colleagues were very helpful and kept me assured and appraised throughout the process.

Saori · 28 November 2016

5/5

Facebook

Great communication. Amazing staff. Couldn’t recommend enough

Ram · 1 December 2024

Agent replied · 26 February 2025

Thank you Craig for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chancellors Lightwater

How many reviews does Chancellors Lightwater have?

Chancellors's Lightwater office has 947 reviews across two platforms: 212 on Google, 735 on Facebook (across the whole business).

What is Chancellors Lightwater's rating?

Chancellors Lightwater is rated 4.2 out of 5 across all 947 reviews, and 4.5 out of 5 on Google from 212 reviews.

Where is Chancellors's Lightwater office?

Chancellors Lightwater, 76 Guildford Road, Lightwater, Surrey, GU18 5ST.

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