Every review we hold for the Lichfield office, from every platform, shown as written. First names only.
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5/5
GoogleSorted my issue out straight away even when I left a angry voice message π very professional and kept me informed all the the way through thankyou TEZ from Newton fallowell estate agents MERRY CHRISTMASPositiveResponsiveness, Quality, Professionalism
Jason Β· 1 January 2021
Agent replied Β· 31 December 2024
Thank you Jason for your review. Merry Christmas to you and your family
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5/5
GoogleWe received great service and support in selling our property, where other estate agents had struggled. Newton Fallowell are a Professional and helpful company and we will definitely use again for our next move.PositiveResponsiveness, Quality, Professionalism, Value
Ross Β· 1 January 2021
Agent replied Β· 31 December 2024
Thank you for your business. Hope you and the family enjoy your new home.
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5/5
GoogleUsed Newton Fallowell to sell, very impressed, had really good service from Chris, he was very professional. Property sold quickly, and i was alway kept up to date on proceedings.PositiveResponsiveness, Quality, Professionalism, Value
Andrea Β· 1 January 2021
Agent replied Β· 31 December 2024
Thank you for your review Andrea.
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5/5
GoogleUsed this company for my rental to manage excellent professional and personal service
VIcky and Jason are always helpful and nothing is too much bother would definitely recommend them
Excellent servicePositiveResponsiveness, Professionalism
Alison Β· 1 January 2021
Agent replied Β· 31 December 2024
Thank you for your review Alison
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5/5
allAgentsFriendly reliable staff and
Friendly reliable staff and greant service. Any problems always resolved within a reasonable time frame. Would recommend to anyone in the Lichfield area.
Donna Β· 6 June 2017
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1/5
GoogleUnprofessional and lack of communication between staff, viewed a property and was told it had no interest, went to the office to put the money down and had gone 5 days prior! Had time off for nothing!
Phoebe Β· 2 January 2019
Agent replied Β· 31 December 2024
Hi Phoebe, I'm sorry to hear about your experience with Newton Fallowell. We take feedback very seriously and will pass on your comments to the relevant departments for review.
I do want to let you know that we have a team of property managers who are in touch with our agents and this is not normal behaviour from them - they'll be reviewing their communication channels. Thank you for sharing your experience.
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5/5
GoogleExcellent service Vicki and her staff Are very helpful and friendly it was a pleasure to rent my first property from themPositiveResponsiveness, Quality, Professionalism, Value
Steve Β· 1 January 2022
Agent replied Β· 31 December 2024
Thanks for your Review. We hope you will be happy in your new home.
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5/5
GoogleDealing with Vicky at Newton Fallowell has been an absolute pleasure βΊοΈ Such a breath of fresh air compared to other letting agents Iβve dealt with in the past!PositiveProfessionalism
Ally Β· 10 January 2021
Agent replied Β· 9 January 2025
Thanks Ally for your review. Vicky will be very happy to hear.
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1/5
GoogleTrying to get my deposit back is a joke from this company, heard every excuse going, now they canβt find it in the system! Waiting weeks now
Avoid at all costs
Tony Β· 6 March 2024
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5/5
GoogleBrilliant service from Jason and Chris. They went the extra mile to help me with my mortgage and house sale. Got me a good price with no hassle. Highly recommended.
Nicholas Β· 2 January 2020
Agent replied Β· 31 December 2024
Nicholas, thank you for taking the time to review your experience with Newton Fallowell. I'm so glad that Jason and Chris were able to help you through your home buying process! We're always happy when we can provide a positive experience for our clients.
We look forward to hearing from you again in the future!
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5/5
GoogleAmazing service from vicky. Always goes above and beyond. Have been in today to drop off some flowers and chocolates for her. Always a pleasure.
Helen Β· 1 January 2021
Agent replied Β· 31 December 2024
Thank you for the kind words about Vicky. I'll be sure to share them with her and will look forward to seeing you again soon!
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5/5
GoogleAmazing estate agents! So helpful and friendly! Thank you!
Helen Β· 5 January 2025
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5/5
GooglePerfect, friendly efficient staff. Went above and beyond. Highly recommend these if needing to find a rental property
Kimberley Β· 1 January 2022
Agent replied Β· 31 December 2024
Thank you for your review Kim
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5/5
GoogleReally nice people can't do enough for you was very impressed by the service they provided thankyou Vicky and co..PositiveResponsiveness, Quality, Professionalism, Value
Karl Β· 1 January 2021
Agent replied Β· 31 December 2024
Thanks for your review Karl.
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1/5
GoogleTried calling the shop numerous times, no one answers.
Waiting for a call back for 2 days. UnacceptableNegativeResponsiveness, Quality, Professionalism
Steve Β· 1 January 2021
Agent replied Β· 31 December 2024
Hi Steve, please could you send me your details as we don't have any missed calls or details on our system with your name. If you can call us on 01543251310 our offices are manned between the hours of 9-4. Thanks
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5/5
GoogleCouldn't fault them. The service and help we have had in trying to rent a place from Hollie in particular has been top class.
Phil Β· 2 January 2019
Agent replied Β· 31 December 2024
Phil, thanks for taking the time to leave us a review. I'm glad to hear that Hollie was able to help you find your perfect rental!
We're always striving for excellence in every aspect of what we do and it's wonderful to know that our colleagues are meeting those expectations.
Thank you for taking the time to share your experience with us.
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5/5
GoogleLydia acted on my behalf to sell my house. She responded quickly and efficiently and pleasant to deal with, thank you
Hazel Β· 27 February 2024
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4/5
GoogleProfessional and friendly service. The team were always happy to help and kept in contact throughout service
Bobby Β· 2 January 2018
Agent replied Β· 31 December 2024
Thank you for your feedback Bobby! Your experience is exactly what we strive to provide. We are so happy that the team was able to help and keep in contact with you throughout the process.
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5/5
GoogleGood sales and good service.
Diane Β· 1 January 2022
Agent replied Β· 31 December 2024
Thank you Diane for your five star review! I am so pleased to hear that our sales team was able to help with your needs. We are always here to help our customers , and I'm glad we were able to do just that for you.
If there is anything else we can do, please don't hesitate to reach out.
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5/5
GoogleProfessional & efficient. Left me very happy, highly recommend
Thomas Β· 1 January 2021
Agent replied Β· 31 December 2024
Hi Tom, thank you for your businesss and review
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5/5
GoogleVery professional, always offering advice and assistance. Highly recommend.
Tina Β· 1 January 2021
Agent replied Β· 31 December 2024
Thank you for your review
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5/5
GoogleVery helpful staff, highly recommend !
Diane Β· 1 January 2021
Agent replied Β· 31 December 2024
Thank you Diane for your kind words, I'll be sure to share them with our team. We're so happy that you were able to find what you needed at Newton Fallowell Lichfield and we appreciate the opportunity to serve you.
We hope that we can continue to provide excellent service in the future!
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5/5
GoogleAmazing service from start to finish.
Nat Β· 1 January 2021
Agent replied Β· 31 December 2024
Thank you for your review Nat. If you ever need anything just ask.
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5/5
GoogleAll staff very friendly and helpful - highly recommend
Hollie Β· 2 January 2018
Agent replied Β· 31 December 2024
Hi Hollie, thanks for your review. I'm glad you found our staff to be friendly and helpful! We're happy to hear that we've been able to make your experience with us a good one.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.