Trusted Agent profile · Lichfield
★★★★★
241 reviews across 2 platforms
Units 6-8 City Arcade, Bore Street, Lichfield, WS13 6LY
Andrew Downing-Booth Estate Agents's office in Lichfield, at Units 6-8 City Arcade, is rated 4.9 out of 5 across 241 reviews on two platforms, including 193 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Andrew Downing-Booth Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lichfield office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant service from Lettings manager Neil. Communication was speedy, close attention to detail and good advice given. Tenant also pleased with service. Many thanks
Thanks Sue, really appreciate the positive feedback! We are glad you were happy with Neil’s service. Thanks so much for your business!
5/5
GoogleWould definitely recommend the guys at Andrew Downing Booth! We have just bought our first home and their communication has been amazing throughout. A big shout-out to Jake and Helen, who have been so efficient from beginning to end, always ready to answer questions and help where required. Thanks once again, we are grateful!
Thanks, Alix. I am so glad I could help!
5/5
GoogleExcellent photos and lined up viewings very quickly.
Thanks for your kind review. We are glad that you were happy with our service so far. Andy
5/5
GoogleExcellent service throughout the entire process of selling my house. Always kept in the loop with any changes or progression of my sale. Courteous and friendly staff exhibiting the utmost professionalism in all of our correspondence. Many estate agents could learn a thing or two from the team at Andrew Downing Booth.
Thanks for your kind words! We are so happy that you were pleased with the service, and we hope your move went well! Thanks for your business!
5/5
GoogleThese are by far one of the best estate agents you will ever deal with. They keep you informed at every step. They are extremely helpful, knowledgeable and professional. I wouldn’t hesitate to recommend them. I wish I could give more than 5 stars
Hi Julia, thanks so much for your kind words. Was great to get your house in Sutton Coldfield over the line and completed. Thanks so much for your business!
5/5
Googleby far the best agent we have used. we have sold two properties with them and everyone was quick to deal things, achieved over asking price on both properties, kept us up to date with sales progression every week and overall 10/10 service. would recommend to anyone!
Hi Lola, thanks so much for your review. Thanks for the business and we are so pleased that you were happy with our service on both occasions. Kind regards Andy and the team
5/5
GoogleThank you Andrew and Katie for your time and professional attitude to selling our property . Your wealth of experience is highlighted in your communication with us through out . You certainly know how to catch a vendors eye with your quirky descriptions !! 🏠 We look forward to working with you in the near future buying and selling 🥂🏠PositiveProfessionalism
Hi Laura! Thanks for your kind words! We are glad that you were happy with the service we provided and wish you the best of luck! And once again thanks so much for your business! 😊 …
5/5
GoogleFrom start to finish the customer service has been amazing. Communication was fantastic and any issues were addressed straight away First class service from Andy and Katie whom were truly amazing going above and behind to ensure we were happy with everything. Nothing was too much trouble Well done team and thank you from the bottom of our hearts
Hi Steven, Thanks so much for your kind words and thanks so much for the business. I hope the move went well and you have settled in to your new home.
5/5
FacebookAbsolutely fantastic service from Andy and his team! Kept me up to date at every stage of the process with regular calls / emails. Always prompt to reply to correspondence too which is a huge positive! Cannot recommend Andrew and his team highly enough!
5/5
FacebookThank you Andrew and Katie for your time and professional attitude to selling our property . Your wealth of experience is highlighted in your communication with us through out . You certainly know how to catch a vendors eye with your quirky descriptions !! 🏠 We look forward to working with you in the near future buying and selling 🥂🏠
Thanks Laura! We are glad that you were happy and thanks so much for the business!
5/5
GoogleAndrew and his team were exceptional throughout our sale. Helen in the office deserves a special mention for driving the process and for her excellent communication at each stage. Would recommend ADB without hesitation.
Hi Tom, thanks so much for your kind words! It was great to sell your house in Lichfield, and we are really happy that you were pleased with the service. I hope your move went well and you’ve settled into your new home well! Andy & the team
5/5
FacebookI don’t even know where to begin! From the moment I viewed my home I was blown away with the customer service. I am so impressed by all of the staff and Andy especially went above and beyond to ensure that my house purchase was as smooth as possible. Whenever I needed anything, Andrew Downing Booth Estate Agents did their utmost best to deliver. This was my first home and I’m so glad I was able to buy with such an amazing Estate Agents! Thank you so much, you made my experience amazing.
5/5
GoogleI recently viewed a property with the team and they were very helpful, had all the information regarding the property to hand and kept us regularly updated. Special mention to Andrew, Jake and Helen who were all excellent. Great customer service!
Hi Jack, thanks for your kind words! It’s even better when it comes from someone else within the industry who is as successful as yourself. Kind regards Andy and the team
5/5
FacebookProfessional, knowledgeable and gave a 5 star service from start to finish. I very much appreciated the personable approach which quickly built my trust in them. They did exactly what they said they would do, on time and without fuss. The approach taken with the sale of my house achieved a great result and they managed every detail of that impeccably consulting with me and checking in at all times. Every member of staff I dealt with was helpful and could answer my queries, I never had to wait for a particular person to be back in the office to get an answer to anything. This is a team with a great attitude and understanding about people and business.
5/5
GoogleExcellent service from start to finish. Extremely professional & reliable. We received personal service from staff all of whom were very efficient. Andrew did a great job of photographing the house, promoting it for us. We would thoroughly recommend.
Hi Malcolm, thanks so much for your review. We thank you for the business and wish you all the best in your new home!
5/5
GoogleSo happy to have found Andrew Downing Booth Estate agents!!! They went above and beyond all throughout this arduous process and I cannot recommend them enough!! Thank you to the team for dedication and amazing customer service :)
Thanks for your praise. It means so much to us.
5/5
GoogleVery professional business with great service and communication from start to finish. Competitive on costs and very quick to respond and act. I would definitely recommend this company to anyone thinking of selling a property.
Hi Steve, thanks so much for your kind words. We hope your move went well and thanks for your business Andy and the team
5/5
FacebookBought a property thought Andrew Downing- Booth estate agents and I cannot fault the team. Very personal service, always there to talk to or call back when they say they will. Very efficient and super friendly! I will always recommend them to family and friends in the future! Thank you!
Thanks Jade! We hope you settle in to your new home and best wishes to you both (and bump)! 😊
5/5
FacebookWe would highly recommend Andrew Downing-Booth estate agents! Very professional and highly attentive team! The team answer emails and calls out of hours and went above and beyond to help us, even down to the very last morning. It’s refreshing to receive such great service in the industry.
Thanks for your kind words guys! Hope the move went well for you and we are glad that you were happy with the service! Thanks for your business and we hope you settle into your new place! 😊
5/5
GoogleAndrew and the team have been fantastic! We couldn't have asked for anything more from them. They have communicated with us excellently and provided us with a 5* service. Cannot fault them! We can't recommend them enough!PositiveResponsiveness, Quality, Professionalism, Value
Thanks Lizzy! We all hope the move went well and thanks so much for your business!
5/5
FacebookHighly recommend Andy and the team - very prompt at responding to any queries we had and nothing was too much trouble. Very professional and approachable throughout our purchase.
5/5
GoogleAndrew Downing-Booth delivered the best estate agent selling experience ever. Andrew is a top notch guy and together with the rest of the team, they provided excellent 5* service from the very start! Professional, reliable & very helpful - would 100% recommendPositiveResponsiveness, Quality, Professionalism, Value
Thanks so much for your kind review. We wish you all the best in the future.
5/5
GoogleVery professional and efficient service. We have used a range of estate agents over the years and ADB is one of the best. Highly likely to be preferred estate agent for our next property transaction
Thanks for your kind words, Julian. We're so happy to hear you like the service!
5/5
GoogleRecently sold my house with Andy. Can't say enough good things about the serive we received from him and his team. Excellent communication throughout the whole process. Very professional and easy to talk too, would recommend to anybody. Thanks guys 👌👌PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the review! Congratulations on the sale and we hope the move went well!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrew Downing-Booth Estate Agents's Lichfield office has 241 reviews across two platforms: 193 on Google, 48 on Facebook.
Andrew Downing-Booth Estate Agents Lichfield is rated 4.9 out of 5 across all 241 reviews, and 4.9 out of 5 on Google from 193 reviews.
Yes. In The Trusted Agent 2026 awards: Andrew Downing-Booth Estate Agents, Lichfield won Trusted Agent.
Andrew Downing-Booth Estate Agents Lichfield, Units 6-8 City Arcade, Bore Street, Lichfield, WS13 6LY.
