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Theydons Leytonstone reviews

4.5

★★★★★ Excellent

479 reviews across 2 platforms

20 Church Lane, Leytonstone E11 1HG

Theydons's Leytonstone office at 20 Church Lane is rated 4.5 out of 5 across 479 reviews on two platforms, including 348 Google reviews rated 4.5. Checked 9 October 2026.

Google logo

4.5 / 5

348

Reviews on Google

This office

AllAgents logo

131

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leytonstone office, from every platform, shown as written. First names only.

5/5

Google

Louise was very helpful from start to finish. She explained everything to me clearly and I can't thank you enough and your team for finding us a really nice tenant. It was a pleasure working with you. Many thanks.

Sureyya · 14 April 2025

5/5

Google

Louise and the team were very friendly and helpful in helping me move into a flat. I really appreciate the support they provided me with and the process was fairly seamless to be honest, so thank you.

Stevie · 14 April 2025

5/5

Google

Theydons have rented/managed /sold us property and sold properties for us in London for over 25 years and that says it all really. A very professional company that I highly recommend . We always got good tenants with them and conversely they rent and manage good properties. The best in NE London.

Brendan · 14 April 2025

Agent replied · 14 April 2026

Thank you Brendan for your kind words and for your continued trust in Theydons over the past 25 years! It has been our pleasure to assist you with renting, managing, and selling properties, and we truly appreciate your recommendation. Providing a professional and reliable service is always our top priority, and we’re delighted to hear that you’ve had such positive experiences with us!

5/5

Google

A truly amazing team! We've been renting with Theydons for a little over 7 years in two separate locations; They've been very kind and attentive throughout the whole period. They looked after us with professionalism at every step of the way and I'm truly thankful for that - Best Estate Agents in Leytonstone!

Roland · 1 February 2026

5/5

Google

I use the rental mangement service at Theydon and have done so for approx 15 years. Thoughout his time I have found Louise amazing, always super helpful, has an amazing memory as well as a lovely personality. Thank you Louise, especally for your support over the weekend. Please know that you are very much appreciated. Mike P

Mike · 14 April 2024

5/5

Google

This is my third experience of renting through Theydons and I have always had an extremely pleasant and smooth experience. All members of staff, Theresa, Louise & Olivia, have always been friendly and responsive but also offer a very professional service, hence why I chosen to stay with them.

Jay1 · 14 April 2025

Agent replied · 14 April 2026

Thank you for your lovely feedback Jay and for choosing Theydons again! We're so glad to hear you've had smooth and pleasant experiences with us. Theresa, Louise & Olivia will be delighted to know they’ve made a positive impact!

5/5

Google

We had a great experience with Theydons. James and Alec were professional, friendly, and always available to help with any queries, making the process smooth and stress-free. Highly recommend their services!

Ross · 14 April 2025

5/5

Google

We bought and then sold our property through Theydons and every dealing with them has been excellent. James, Alec and the team are really helpful and genuinely nice people too.

Isabel · 14 April 2025

5/5

Google

Very pleasant to deal with. Communication was swift and they also took care of any issues that came up. Thanks Louise for your help during the tenancy. Highly recommended.

Chaitanya · 14 April 2025

5/5

Google

Theydons were very professional and helpful in selling our Abrahams flat in Leytonstone, obtaining a number of offers and providing helpful advice on each. They kept us fully informed throughout the process and were always available to answer our questions. They worked well with our solicitor.

Brian · 14 February 2026

5/5

Google

Alec was very helpful through the stressful process of moving. I would recommend to anyone moving around the east London area.

Jo · 14 June 2025

5/5

Google

Theydons have rented my properties in Leytonstone for over 25 years. Theydons are always very professional, communication is excellent, they are very trustworthy and they have helped me complete some large renovation projects. I would highly recommend Theydons for both Property Management.

Andrew · 14 April 2025

Agent replied · 14 April 2026

Thank you, Andrew! It’s been a pleasure working with you over the years. We’re so pleased you’ve found our service professional, trustworthy, and communicative - these are all things we take great pride in. Great to hear we’ve been able to support you with renovations too! We truly appreciate your recommendation!

5/5

Google

Theydons did a great job, and I'm very happy with their level of engagement and service.

Refik · 3 September 2026

5/5

Google

Just bought a property via Theydons, genuinely one of the best experiences i've had with an Estate Agents. They were extremely helpful throughout the process, great communication and made our lives a lot easier. We dealt with Alec, James and Anthony who were all awesome. Thank you!

Stephen · 14 April 2024

5/5

Google

James, Alec and the team were amazing throughout the process. Responsive and helpful along the way. Definitely recommend and would use again!

Freddie · 14 April 2025

5/5

Google

We very pleased to say that we were lucky to have theydons wih us on our search for a new place. They were absolutely professionals and provided an excellent service during all the process. What a great experience! they made everything be easier. We are more than satisfied and THANKFUL for all. More than recommended.

Matheus · 14 September 2025

1/5

Google

Absolutely horrific experience. Andrew who runs the company is a complete shyster and Theydons is a very poorly run agency in terms of property maintenance. We called it a day on our tenancy after they left the kitchen strip light hanging of its fittings for 3 months. They tried to stitch us up on the cleaning and other various costs upon leaving. Fortunately the DPS gave us back the majority of the deposit that they were trying to withhold - which goes to show that they seriously like to try it on and are probably not used to being challenged... At one point they even tried to blame us for bringing moths into the property. Ridiculous and unscrupulous. Mice-ridden poorly maintained property yet they expected everything to the letter of the law to be adhered to on the tenants side - but its a completely different set of rules for them on the maintenance side. Andrew Gordon is an unloved man who seems to take pleasure in causing other people misery. Please please please avoid them like the plague.

Stage · 13 January 2019

5/5

AllAgents

James

I used Theydons of South Woodford to market my property and I have nothing but praise for all the Staff, James, Alex and Lisa. who were involved, especially James Ball, who was very professional,most helpful, most understanding and very supportive. Service was excellent and James kept me informed of all developments, viewings and went the extra mile to help, advice and support me. I can only highly recommend James,Alex Lisa and the whole team and I would recommend anyone looking to sell their property to contact Theydons South Woodford and speak to James Ball.

Mike · 24 October 2018

5/5

AllAgents

Fantastic

Theresa is a true asset to Theydons! She managed our property whilst we've been living in Australia for the past 5 years and the service she had provided has been totally spot on! Theresa relieved all stress and just got on with the job. It has been a real pleasure dealing her and her amazing team! Thanks again guys for such a great job! I just would highly recommend this firm to anyone. First class job! All the best Hayley & Liz

Hayley · 19 October 2018

1/5

Google

Absolutely horrific experience. Andrew who runs the company is a complete shyster and Theydons is a very poorly run agency in terms of property maintenance. We called it a day on our tenancy after they left the kitchen strip light hanging of its fittings for 3 months. They tried to stitch us up on the cleaning and other various costs upon leaving. Fortunately the DPS gave us back the majority of the deposit that they were trying to withhold - which goes to show that they seriously like to try it on and are probably not used to being challenged... At one point they even tried to blame us for bringing moths into the property. Ridiculous and unscrupulous. Mice-ridden poorly maintained property yet they expected everything to the letter of the law to be adhered to on the tenants side - but its a completely different set of rules for them on the maintenance side. Andrew Gordon is an unloved man who seems to take pleasure in causing other people misery. Please please please avoid them like the plague.

Daniel · 9 June 2018

5/5

AllAgents

James was a brilliant help in

James was a brilliant help in helping us purchase in South Woodford. He navigated timezones as the owner was based mainly out of the country, he kept us updated and assisted both parties through some tough negotiations and always made himself available even when he was on annual leave during the final crucial stage of exchange. The property we were purchasing required extensive renovation work and he was so flexible in allowing us to visit more than once to take in the scope of the work so we were better prepared upon completion. We would definitely recommend James in the future and we are grateful for all of his hard work.

Natalie · 8 March 2018

5/5

Google

James was great to work with, and he helped us find our perfect first home. Thank you :)

Alice · 14 April 2025

2/5

Google

When they're good they can be very good. But when they're bad they are very poor. Over the years that I grew up in Leytonstone, Theydons has assisted me with my first move and sale and so it continued for years, eg. asking them for solicitor advice and using their other services successfully. All good. But it all came tumbling down when I asked for my latest house to be valued, only to be told that they don't want me to waste their time if I have another agency in mind! What?? Am I not free to ask around and look for a more favourable valuation, fees and compare quotes etc?? I was quite shocked by the Sale's teams attitude towards me. They appeared to hold it against me for using another agency the last time I moved and they remembered it! So in my opinion the current Sales team is not upholding the values with which I once knew Theydons to be, ie. unprofessional!

Patrick · 1 October 2024

5/5

AllAgents

We recently sold our 2

We recently sold our 2 bedroom flat with Theydons and I was very impressed with the service. James Ball was our main contact and he was absolutely fantastic, getting us the eventual buyer within a day or so of it going on the market. Slow solicitors meant that the process dragged on a little but James was very proactive at every juncture and communicated everything back to us as soon as he heard any news. I would absolutely recommend Theydons to sell your house and especially James.

Laura · 3 January 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Theydons Leytonstone

How many reviews does Theydons Leytonstone have?

Theydons's Leytonstone office has 479 reviews across two platforms: 348 on Google, 131 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Theydons Leytonstone's rating?

Theydons Leytonstone is rated 4.5 out of 5 across all 479 reviews, and 4.5 out of 5 on Google from 348 reviews, checked 9 October 2026.

Where is Theydons's Leytonstone office?

Theydons Leytonstone, 20 Church Lane, Leytonstone E11 1HG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.