Theydons Leytonstone reviews

★★★★★ 5/5

Google

Outstanding Team! After speaking to several local agents I decided to go with Theydons for the sale of my house. Anthony’s pitch was brilliant, not pushy at all, he was very knowledgeable of the local market and talked me through the whole sales process. Tye house was sold within the first week. Lisa did an amazing job getting together the brochure- it was fantastic. Alec went over and beyond to get the sale over line to a very tight deadline over coming the few bumped we had along the way . He was very calm and professional, liaising and chasing people when need at the same time keeping me well informed. I can’t thank Alec and his team enough. A truly amazing Team . I would highly recommend using Theydons.

Nams · 1 March 2026

★★★★★ 5/5

Google

I have worked with Alec Peduto and his team in Sales and Lettings for nearly 20 years. They have managed and sold properties for me including my own residential properties. I hold them in high regard and highly recommend them. I have used other local agents for both letting and sales over the years and frankly they do not compare favourably. Theydons are my strong recommendation for both sales and property management.

Gareth · 1 May 2026

★★★★★ 5/5

Google

We sold our property of 9 years with Theydons and highly recommend them for their dedication, transparency and friendliness. They were beacons of calm and patience during a stressful time, which was massively appreciated. We really felt they went above and beyond for us. Special thanks to Alec!

James · 10 July 2026

★★★★★ 1/5

Google

They have a mandatory 6 month break clause that they don't tell you about until they send you the lease to be signed. They're very unethical. Contrary to what they say below, I passed referencing, and my accountant signed off on my income which was substantially more than what was required. Additionally, I have savings, which they never asked about. Theydon's told me that they include 6 month break clauses in all of their contracts as standard. At no point was this told to me- it was just buried in the details of the lease agreement. There was nothing fair or transparent with the way they communicated or transacted business. Stay away from these unethical estate agents.

Amber · 1 October 2025

★★★★★ 5/5

Google

We rent my property through Theydons and have done so for a very long time. They have always taken the time to update and communicate with us, and find suitable tenants to rent our property. We have always found the team to be attentive, helpful and supportive especially Theresa, Louise and Alec. A great family run business providing a valuable service.

Maria · 1 October 2025

★★★★★ 5/5

Google

We had a fantastic experience selling and buying a home with Alec, Anthony and the Theydons team. After speaking to a few different estate agents, we chose Anthony to represent our property as we knew that he could be engaging and knowledgeable with buyers without overselling or being pushy. Theydons did a great job of the photos and ad, with a huge attention to detail and holding us to a high standard! Our property received an offer within a week of being on the market. We also then found our new property via Theydons, and Alec was an absolute star: keeping us updated, chasing down solicitors, and essentially bringing an element of calm and common sense to everyone involved through what was (at times) a very stressful experience. We would not hesitate to work with the Theydons team again. Thank you!

Carly · 1 November 2025

★★★★★ 5/5

Google

In the past 7 and a bit years I have rented two properties with Theydons and also bought my first home. My experience so far has been entirely positive! In all my times searching for new place I dealt with many agents across Leytonstone/East London and Theydons were the only agent to consistently reach out to me with suggestions, this really stuck out to me as searching on Rightmove, Zoopla etc. can feel like a full-time job at times and takes over life!! Other agents I always had to call and make the first move, sometimes without getting an answer! I will definitely use Theydons when I sell my home, confident they'll be proactive rather than reactive. Thanks! H x

Hayley · 17 September 2026

★★★★★ 5/5

Google

I have used Theydons for 30 years to rent out my flat. New tenants have been found when needed and we have had no voids. Advice has been given on maintenance issues and contractors sent round promptly to investigate and fix issues. I couldn't ask for better service and highly recommend Theydons.

Fiona · 14 April 2025

★★★★★ 5/5

Google

We engaged Theydons to sell our home after being in Leytonstone for 22 years. They were professional, flexible and clear in communications and incredibly friendly whilst being honest and approachable. We mainly dealt with James and Alec and would highly recommend them to handle your sale or purchase. A great family business that’s competitive on pricing and found us a wonderful couple to buy our home.

Scott · 1 October 2025

★★★★★ 5/5

Google

We were absolutely delighted with the service that Theydons provided. Alec and Anthony were thoroughly professional, supportive and above all friendly. They made a difficult process for us easy and hassle free. We have no hesitation in recommending Theydons to anyone who is considering buying or selling a home.

Jackie · 14 February 2026

★★★★★ 1/5

Google

We saw a few places in and around Leytonstone with James. We found him to be generally uninterested and dismissive, even when we made offers. Put us off looking at anymore properties with Theydons

M · 14 July 2026

★★★★★ 1/5

Google

Don't rent through them if you want to save yourself the headache.. As soon as you move in they'll change their attitude, they are petty and anything but fair. Don't be fooled by the fake 5 star reviews, they're generating those to balance out the real ones... We reported an issue in May 2023 which they didn't really do anything about. As it got worse and we kept emailing about it they finally sent someone. (Long story short we ended up with a huge hole in our bathroom wall for 9 months. Still paid full rent, on time the whole time.) Later the extractor fan broke in the bathroom. Probably no surprise that all the walls and ceiling were quickly grown over with mould. Everything was immediately reported as per contract, and I even sent multiple follow up emails explaining that one of us is asthmatic and one of us is allergic to mould so it was genuinely a health concern. Still ignored. Then after many many emails to ask for an update we received an email along the lines of 'the landlord is selling so it's not our concern anymore '. It took us complaining to multiple agents who were conducting viewings for one of them to realise that the gaping hole in the bathroom wall and the mould problem actually affects their profit and they sent someone in, 9 months after first reporting the original issue. Fixed the hole, changed the fan, painted over the mould on the ceiling but I had to spend a lot of time and money cleaning it from the grout on the walls. The paint peeled immediately. We once again reported it as soon as it happened and they said they would send someone to fix it. That was in February 2024. We moved out mid July and it still hadn't been fixed, they once again just completely ignored us. Wait, there's more. They send an inventory video when you move in - that conveniently leaves out certain details that were wrong, like limescale buildup on the shower head and broken fridge drawers. We sent an email when we moved in, pointing out all details that said video missed and they replied saying they've added it to the inventory. Lo and behold, they tried to deduct money from our deposit for the exact things we said were wrong when we moved in but they now suddenly didn't seem to have any of the evidence we sent them upon our moving in. They also suddenly deleted the inventory video - luckily we took screenshots as we suspected this might happen. When we sent the screenshots of the inventory additions email we sent and their reply confirming they've added it, they went MIA. We got in touch with the previous tenant and they said Theydon's charged them a cleaning fee even though they hired a professional cleaning team and the place was thoroughly cleaned when they moved out. They also confirmed that the fridge drawers were already broken when they lived there. Anyway, as soon as you move in they change their attitude with you, they don't communicate, they will send one email a week, at 16:59 on Friday so that nothing moves along and they will try to deduct money from your deposit for something, no matter any precautions you might take. I'd say avoid them like fire. If you can't, prepare yourself for endless fighting and poor communication.

Evelyn · 1 October 2024

★★★★★ 5/5

Google

A wonderful family business with years of experience which is highly reflected in their calm and reassuring manner. We loved working with Theydons and have bought and sold houses with them. I would highly recommend this professional agency and would use them again!

Laura · 14 March 2026

★★★★★ 5/5

Google

Alec and his team were excellent throughout the entire sales process. Responsive, open and calm - even when faced with the odd curve ball. Couldn't recommend them enough.

Anthony · 14 February 2026

★★★★★ 5/5

Google

We’ve been a tenant with Theydons for a couple of years now and have found everything really professional and friendly. They’re punctual in their comms and quick to get any contractors round when something needs work. They were really flexible with move in/out dates when we needed to leave our last property. Would definitely recommend!

Seb · 1 October 2025

★★★★★ 5/5

Google

I purchased a property through Theydons in late 2019. Throughout the entire process, Taryn, my contact at Theydons was incredibly professional, offering a very personal, and authentic interaction. This was especially important as a first home buyer. Taryn was enormously patient with me, answering all of my questions and ensuring i understood each stage of the purchase. Throughout the process, it was very clear that Taryn really championed her sellers and worked hard to make our liaison as efficient as possible. It also meant a lot to me that Theydons have a really significant presence in area. They also know the homes they are selling, and the area, inside out. On a personal note, they are also simply lovely people and seem to really enjoy working with each other. Highly recommended for a truly personal, efficient and professional engagement.

Amelia · 8 June 2020

★★★★★ 5/5

Google

As a LL, my experience with Theydons has been very positive. Especially Louise has been incredibly helpful and knowledgable. Generous with her time and expertise; she makes sure she knows her client and what's important to them, and advises with that in mind. Her team are also very helpful. Thank you.

Cindy-Jane · 14 April 2025

★★★★★ 5/5

Google

Alec, Anthony and the rest of the Theydons team have made the whole selling process a little stress free! Efficient, professional and always friendly - I would highly recommend this local and independent business. We will miss you Leytonstone!

Gemma · 14 September 2026

★★★★★ 5/5

Google

Everyone says this but we really felt we had quite the journey with our sale. Alec handled every twist and turn with diplomacy, patience, good humour. He was adept at handling the complex lease issues we had, jumping in when our solicitor demanded it and helping me stay calm during tense moments. Theydon's really are a local agent for local people, their expertise in the Leytonstone market is outstanding. Helping us quickly get into a rental property when our chain was close to collapsing helped us get our sale across the line. Highly recommend selling with these guys.

Marianne · 1 October 2025

★★★★★ 5/5

Google

We had a great experience renting through Theydons. The team was professional, responsive, and supportive throughout the entire process. They made the move-in happen incredibly fast, which we really appreciated. From the initial viewing to receiving the keys, everything was smooth and well-organised. Communication was clear, and any questions we had were answered promptly. We’re very grateful for the friendly and helpful service, it made a potentially stressful time feel easy. Thank you to everyone at Theydon’s for your assistance.

Nora · 1 October 2025

★★★★★ 5/5

Google

I've just sold my flat in Leytonstone with Theydons, and they were fantastic. I'd really highly recommend them, and wouldn't use anyone else in future. They're just that much more knowledgeable and experienced than others I've interacted with, and it just makes what can be quite a stressful experience that much easier. They're also so much better at communicating and keeping you fully in the loop, chasing folk where needed and just generally making sure things keep running smoothly. Alec and James would both take the time to ensure I understood where we were at and what my options were, and again, with their wealth of experience, the advise they gave was always spot on. They're also incredibly transparent and honest which feels like a rarity in this industry! Thanks very much folk!

Stephen · 1 October 2025

★★★★★ 5/5

Google

First time moving out, Theydons were extremely helpful during my move. They made me feel comfortable and made the procedure super simple and smooth. Answered any questions I had and got in touch with me swiftly. Everything was superb, Received all the necessary documents.

Kehara · 14 April 2025

★★★★★ 5/5

Google

Highly recommend Theydons, both Alec and James were really helpful and made the whole process very smooth. We had dealt with a lot of different estate agents during our house hunt and Theydons were by far the best, most helpful and most responsive!

Diana · 14 April 2025

★★★★★ 5/5

Google

I would thoroughly recommend Theydons. We used them to sell 5 flats and manage various lettings . They always offered patient and sensible advice and were prepared to go the extra mile to help see a deal go through or a niggling matter sorted. They did not overcharge and were a pleasure to deal with.

Bernie · 1 March 2026