Dexters New Cross Lewisham reviews

★★★★★ 5/5

Trustpilot

Going that extra mile.....

Dexters (and Thamesview) have been managing my flat in Chiswick for many years and I found the experience mostly positive with only the occasional hiccup - to be expected when you let your property for twenty odd years. This year has been difficult though - problems with the outgoing tenant, looking to secure a new tenant and significant repairs, maintenance and refurbishment all going on during the transition.Because I live abroad this resulted in many email exchanges, plus telephone calls with various property managers and I felt I was not making much headway, constantly having to explain my needs whenever I was connected to a different manager. Everyone was trying to be helpful but it was frustrating so often to be passed around to people new to me.That all changed when Vanessa Barroso took over as my "go to" property manager. She impressed me immediately with her professional manner, work ethic and situation awareness. Nothing was too hard, whether it was tracking down contractors for quotes, sourcing important documents such as EPC, Electrical or Gas reports and many other tasks. The responses she gave were always prompt and the feedback clear and concise. When the decision was made eventually to sell, she assisted me greatly with the completion of the property information forms including fittings and contents.That "extra mile" she so often went was and is much appreciated. So thank you Dexters and thank you Vanessa. Wish you all the very best.

Patrick · 20 November 2023

★★★★★ 5/5

Trustpilot

Quick deposit release

Huseyin Tas made our moving process very smooth.

Oscar · 12 May 2026

★★★★★ 5/5

Trustpilot

Jadasa Andjadiumi

Jadasa was a tremendous, conscientious, and thorough resource for my wife and I as we settled into our flat managed by Dexters. The property was not in an ideal condition after the prior tenants' departure and required a lot of attention to bring things up to par. Jadasa masterfully managed the process, tactfully engaging both the owners and contractors to complete the various tasks in the most time efficient manner possible. Moving is always a gut wrenching experience but Jadasa helped ease many of the difficulties we encountered along the way. We are grateful for her help and vigilance and are hopeful Dexters recognizes her contributions to the company.

Thomas · 18 November 2023

★★★★★ 5/5

Trustpilot

Highly recommend Oliver and the…

Highly recommend Oliver and the Hampstead team. Second sale in two years with Oliver and couldn’t be happier!

Andrew · 6 October 2026

★★★★★ 5/5

Trustpilot

Very professional and friendly

Walked in to their Surbiton office on a Saturday and Hope was super lovely and friendly. She showed us some options, and we even viewed a property with her in the afternoon. I find Dexters very professional and reliable, even though we end up not progressing with that particular property, I definitely would reach out to them again in the future especially when I am ready to buy because they seem to be really genuine with their customers and knows what's best out there.

Sten · 9 November 2023

★★★★★ 5/5

Trustpilot

Teddington branch have been great

The team at the Teddington branch have been amazing and professional from day one. Especially Donalina and Jessica, both of whom have been fantastic at managing the property, getting maintenance issues quickly sorted and keeping both myself and the tenant updated at all times. They have been extremely pleasant to work with, and as a first time landlord, Donalina has made it as stress-free as possible. I would recommend the Teddington team to anyone who would like to lease a property out, the level of service in the property management side is a credit to the Dexters name.

Jason · 9 November 2023

★★★★★ 5/5

Trustpilot

My name is Alex Mroue (Mroue…

My name is Alex Mroue (Mroue Maintenance LTD). I have been working with the North team for over a year now and I must say they are all amazing at what they do! The director, definitely knows how to motivate and support his team! The communication and listening skills are really good and they are always understanding. I really enjoy working with them and carrying out variety of different jobs! On that note, I would like to say that Paris Marshall is always willing to help us as a business and go the extra mile, he is certainly the person to go to if you are looking for a solution! Friendly, caring and always in a happy mood! Thank you all! Alex Mroue Mroue Maintenance LTD

Alex · 8 November 2023

★★★★★ 5/5

Google

I was incredibly lucky to meet Kayleigh, who helped me find my perfect place. From the very beginning, she went above and beyond to understand my preferences, lifestyle, and needs. She even took the time to drive me around and show me several interesting areas and properties that matched exactly what I was looking for. Her professionalism, genuine care, and human touch made the entire experience enjoyable and stress-free. The service was quick, smooth, and truly amazing. I couldn’t be more thankful for her dedication and support. I’m so grateful to have had her help throughout the process!

Alice · 15 October 2025

★★★★★ 5/5

Trustpilot

A wonderful team and service

Ever since renting my property around 3 years ago the whole Hampton Dexters team have been wonderful. The guidance, support and service from the start & throughout has been fantastic. A special mention to Kelly Baldwin who has been and is so friendly and helpful. Along with Kelly Tiley and Victoria Nugent, who I've dealt with more recently who are extremely helpful with everything. Stacie and Kim in the Hampton team have also assisted at times and again have been very supportive & helpful.A big thank you to all the team for all your support, help & kindness!Nick

Nick · 7 November 2023

★★★★★ 5/5

Trustpilot

Dexters - Chris McCandlish - Outstanding Property Manager

We live in Australia and Dexters have been our managing agents since 1999. Our principal contact in the firm changed to Chris McCandlish, the Head of Property Management and I have nothing but praise for his work on our behalf. So much so in fact that, only half jokingly, I told him that if he ever fancied a move 'down under', I'd definitely employ him. He's frank in his advice, active in finding the right solutions for you and rigorous in execution. Given the distance between us and the limitations imposed by the time difference, communication is all important. Chris has again set a very high bar, he's even called me a couple of times when its either been very early or very late in the UK. In summary, I can't recall a better property manager that I've dealt with, here or in the UK, in over 24 years. Chris is outstanding and I unreservedly recommend his services. If he ever left Dexter's I'd go with him.

David · 4 November 2023

★★★★★ 5/5

Trustpilot

My experience with Dexters has been…

My experience with Dexters has been great. Since I moved in to a property, whenever I have a maintenance issue, Donalina Gargrupe/Property Manager is absolutely lovely and helpful. Most recently I had a boiler issue and Dona has been very helpful and diligent, since she got my first e-mail reporting the issue. She e-mailed and called me many times to keep me updated and kept in contact with the vendor until it was all sorted. So, a BIG thank you!

Ana · 3 November 2023

★★★★★ 5/5

Trustpilot

Christian is a real problem solver

Christian is a real problem solver, sorts things out with minimum hassle - much better than previous companies.I recommend Dexters 100%

Andy · 15 September 2026

★★★★★ 5/5

Trustpilot

A big thank you

I had a great experience with Dexters Estate Agents. I rented a property through them 2 years ago, Sonia DE Abreu letting manager provided me with an amazing services from first day she knew how to keep customer happy and satisfied with her great services and a lot of patience. Each time I have an issue she helps me with great service and always make me happy.She is Amazing. Thank you Sonia. I also would like to thank Claudia De Abreu , she is an amazing person, very helpful and friendly. she helped me a lot , she provided me with an excellent great services. She knows how to keep customer satisfied, she provided me with great customer services. Honestly, I highly recommend Dextors Estate Agents. They provide high quality services to their customers. Thank you very much Sonia and Claudia for the great services you provided me . I highly appreciated. Hanan

Hanan · 2 November 2023

★★★★★ 5/5

Trustpilot

Christian Pengelly is the best ever

I am dealing with Dexters for 5 years now, and I was not happy with them like I am now because Christian Pengelly is the head of property management. He is the best property manager I have ever dealt with. He is keen to solve every problem/ concern in the quickest time he can. He even sends the required emails during the call which I explain the problem in it. If I have the choice, Christian is the manager who I hope deal with him always, not anyone else.

Sameh · 29 October 2023

★★★★★ 1/5

Google

Unfortunately not such a great experience. It started with Shaun who was very helpful and knowledgeable about the area and the Victorian conversion on Peppys Road Telegraph Hill. Which was sold to us with an amazing connected private garden. During the process with the solicitors there was a discrepancy in the title deed of part of the garden which was not registered to the owner and did not make it a connected garden anymore to the unit. For three months long trying to figure this situation out with Shaun and now involved Sandra kept on saying the seller owned it and pushing for when was the change over date. The solicitors of the seller finally came to the conclusion that she did not own it. No phone call from either Sandra or Shaun to apologise for this situation or see if they could do something. We gave it a few weeks to think about it and decided to pull out. Good to know that the seller was ignorant and was not informed about what she owned. Maybe this is the system and you don’t have to check anything but you tried to sell us something that you can’t sell and let me invest my time and all the fees that come with buying a house.

Maximiliaan · 26 October 2023

★★★★★ 5/5

Google

Worked with Harry Lofthouse in sourcing a rental property and process was smooth and efficient from start to finish. Harry really accommodated the awkward viewing times and waited for me when I was stuck in nightmare traffic. Moving can be super stressful so it was a relief to have someone who worked tirelessly to ensure that I was kept up to speed and made to feel comfortable throughout. As far as letting agents go, Harry has got to be one of the most personable yet professional as they come....thank you for such a pleasurable experience. Cannot wait to make this into a home!!!!

Melesa · 26 October 2023

★★★★★ 5/5

Google

Excellent estate agents. Chloe was amazing. She showcased excellent professionalism. Was on time, very responsive and very communicative with me throughout the whole process. She really fought on my side to get the best flat possible and when we found the flat she really helped me to get the best offer I could. Not to mention how hard she worked to ensure all of the bureaucratic processes went as smoothly and quickly as possible, especially after it was delayed by a third party company called lettings hub. She was incredible and I genuinely could not have asked for a better experience. Im so excited to move into my new flat and to live there for the next year and possibly more and am so pleased that it all started off on the right foot. It was my first time feeling like i didn’t have to fight to have my voice heard and to be able to get a nice place and I believe it’s because she really did bear the weight of that for me. She really lives up to the 5 star service that this estate agents is known for. If you’re looking for an excellent estate agents Dexters New Cross is definitely one to consider!

Oliver · 26 October 2023

★★★★★ 5/5

Google

I had the pleasure of working with Harry, the estate agent in New Cross, while searching for a rental property in London. Harry's expertise and dedication were truly impressive. He made the entire process smooth and efficient. His professionalism and commitment to ensuring our needs were met went above and beyond our expectations. I highly recommend Harry to anyone in need of a reliable estate agent in London. He made our experience enjoyable and stress-free. Thank you, Harry, for your outstanding service! Will be recommending to all my friends in London

Bwyd · 26 October 2023

★★★★★ 5/5

Trustpilot

Can't thank Myra enough...

I have had a great experience with Dexters as my property management company, but I want to give a special mention to my property management consultant, Myra Mettam. I have been letting my property for nearly 5 years, and Myra has been my continued support during the time at my flat. Myra is fast acting, efficient, empathetic and a total delight to liaise with. Every time I have had an issue at my property (and there have been many as it is an old building: faulty boiler, blocked toilet, shower not working etc). Myra has been on hand to find a very quick solution, she really is a magic maker and I couldn't ask for more from her. Myra also often exceeds my expectations with her quick turnaround times and she is an excellent communicator. The Dexter's leadership team should feel very lucky to have her!

Yvonne · 25 October 2023

★★★★★ 4/5

Trustpilot

Natasha and her team contributed to a positive experience

Overall positive experience of using Dexters. Natasha and her team have been very good in managing the property.I have deducted 1-star due to inconsistencies between letting teams - One office forced us (renters) to pay 1 months worth of early-termination fees on the contract despite the rent going up considerably. I understand this is well within their rights but with another office I (Landlord) was told that Dexters would waive the fees for my outgoing tenant who was leaving with 1 month left on the contract so felt slightly cheated!

Ben · 25 October 2023

★★★★★ 5/5

Trustpilot

I cannot recommend Dexter's more as a…

I cannot recommend Dexter's more as a tenant. I always felt extremely looked after. The office was always quick to respond to any requests. They were always extremely kind, helpful, and generous. All I can say is a big THANK YOU. You made living in my rental extremely enjoyable. The Wapping office team is incredible. Natasha Bedneik, Racha, Alex and so many others, thank you, thank you, thank you. To all Tenants thinking of renting through Dexters, you wont be sorry!

Alexia · 24 October 2023

★★★★★ 5/5

Trustpilot

Brilliant team

Many thanks to Gaz, Alice and team for all their hard work and help with the sale of my property. Throughout all the many twists and turns they were there to move things along and Alice worked incredibly hard to make sure it was a success, going above and beyond while I was abroad. I couldn't have had better people handling it, I can't thank them enough. The whole team is brilliant and very responsive from start to finish - from marketing, to setting up multiple viewings very quickly, right through to the end. Very highly recommended.

Jennifer · 22 October 2023

★★★★★ 5/5

Trustpilot

Alice is a brilliant sales agent and…

Alice is a brilliant sales agent and part of a professional and efficient team at Dexter’s in Tooting. She expertly navigated the sale of our flat helping us overcome any obstacles and keeping us and the other party well informed at all times. Gaz runs the team and was also always on hand for any advice or help as was the team. We were really impressed with the service with received in the sale of our flat and would use them again.

C · 20 October 2023

★★★★★ 5/5

Trustpilot

Our big thank you to Natasha Bedenik…

Our big thank you to Natasha Bedenik and her team at Dexters for managing our property in the Docklands. Natasha had been looking after this property for many years while with previous agents before they were taken over by Dexters. Natasha has always shown herself to be knowledgeable, professional, and very helpful. She has always been prompt with her responses to any queries and in providing a fantastic service. I would highly recommend Natasha and Dexters to landlords and tenants alike.

Harmander · 19 October 2023