Dexters New Cross Lewisham reviews

★★★★★ 5/5

Google

Angel was extremely helpful, so polite and professional. Thank you so much New Cross dexters!! :)

Summer · 3 October 2026

★★★★★ 5/5

Google

Felicity was very knowledgeable, personable and helpful during our viewing. Great service

Carrie · 17 March 2026

★★★★★ 3/5

Trustpilot

Dexters were great in handling the sale…

Dexters were great in handling the sale of my newly converted property by developers but the developers Jutlander turned into cowboys. And Dexters were keen to stay on the side of business rather than the experience of the seller. We are appalled by their lack of understanding of legal responsibility. They should be trying to put this right as Wimbledon is a small area and it’s a community connected. We can hamper further sales simply by word of mouth. Only 3 weeks in and I feel we’re having a cowboy experience (3xflats). I don’t think the developers were experienced enough to understand that by law they are considered developers and that there is a defects period. We have only just moved in. Little action on serious things.

Donna · 26 August 2023

★★★★★ 5/5

Trustpilot

Always ask for Nadia, she’s a star.

Always ask for Nadia, words cannot describe her tenacity in securing your dream property. After having to deal with a bunch of bumbling agents for months on end and getting nowhere, dealing with Nadia was a breath of fresh air. She was on the ball from day 1, she literally got me, the perfect flat in 3 days of our first conversation. 10 min walk from bank station, unheard off. She’s absolutely brilliant. She even put in so much time after hours to make sure things run smoothly, she was unbelievably helpful, charismatic, and just genuinely stunning all round. Definitely recommend.

Hamza · 25 August 2023

★★★★★ 1/5

Trustpilot

Waste of Time

I was looking for a flat to rent through Dexter. Even the agent has already got my account number for holding deposit and asked me to fill out an application, they still arrange viewings and turn the offer into a game of blind bidding. Unless you have endless time and unlimited budget, property search with Dexter is a waste if time.

Kcky · 14 September 2024

★★★★★ 5/5

Google

Had a great experience with Dexter's. Sydney was our agent, and she was great. Helped us sort everything out and answered us whenever we had questions, and was really on the ball. Easiest and quickest experience with a lettings agent in trying to find a place

David · 11 April 2025

★★★★★ 1/5

Trustpilot

A Highly Troubling Experience

A Highly Troubling Experience Navigating life in a foreign country comes with its own set of challenges. Unfortunately, my encounter with Dexters Marylebone significantly exacerbated these difficulties. I placed my trust in them by investing my funds, only to find myself in a situation where my money was held without any transparent explanation for more than a month.To compound the issue, obtaining a refund has proven to be a reluctant and frustrating process. This dire circumstance forced me to abandon my aspirations of pursuing my lifelong dream course as a student in the UK, as I lacked both accommodation and the means to secure an alternative option.What adds to the distress is the underlying sense of discrimination I encountered throughout these interactions. Anticipating a reception of respect and impartiality as someone from a different nation, I instead faced bias and disregard. It is disheartening to witness such attitudes persist in our contemporary world, especially within professional contexts.My association with Dexters Marylebone is something I deeply regret. My earnest wish is that fellow international students and individuals exercise caution and opt for a more reputable and all-encompassing service provider. Prejudice has no place in our global society, and any company that promotes or tolerates it should be held answerable.

Joash · 20 August 2023

★★★★★ 5/5

Trustpilot

I have been renting with Dexter for…

I have been renting with Dexter for over 3 years, I have been very happy with the team. The management office as been very helpful always trying to find solutions and always trying to give 100% customer satisfaction. Thank you Remi for helping me, you have been wonderful. You have been amazing you are a great asset for Dexter!!! Keep up your good work.

Irene · 23 July 2024

★★★★★ 5/5

Trustpilot

Team member Donalina Gargrupe has been…

Team member Donalina Gargrupe has been excellent honestly beyond helpful for an issue I had! She was great with communicating with me and providing me with the help at a really stressful issue and helped me worry less and guided me to sort it all out and honestly the stress was lifted once she organised and helped me out honestly Thankyou Donalina ! You are a star ⭐️ I really really appreciate your help !

Chloe · 19 December 2023

★★★★★ 5/5

Trustpilot

WOW I can't tell you how good Andrew…

WOW I can't tell you how good Andrew Stavrou is at Dexters East Dukwich. Ultimate professional, keeps informed (most important) and selects clients who match expensive properties with the perfect client ! Cannot fault the research and the friendly professional enthusiasm which resulted in a sale that no other Estate Agent could achieve on our behalf. Would highly recommend him and Dexters should be proud to have him !!

Brenda · 19 April 2024

★★★★★ 1/5

Trustpilot

Review for Dexters Marylebone:

Review for Dexters Marylebone:⭐️☆☆☆☆ - Extremely DisappointedDexters Marylebone is, unfortunately, a prime example of a company that prioritizes revenue over customer experience. My interactions have been characterized by a sheer lack of assistance and an apparent disinterest in addressing client concerns.The only time I ever heard from them promptly was when they were seeking payment. Beyond that, reaching out to them for assistance was an exercise in futility. Despite numerous attempts to communicate my issues, I was met with repetitive and empty promises of callbacks that never materialized.Having to call a company multiple times for a resolution is one thing, but being blatantly ignored on 50 separate occasions is inexcusable. Such a business model, which appears to lack basic customer service principles, is both baffling and deeply frustrating.I regret placing my trust in Dexters Marylebone and hope others will consider my experience before deciding to engage with them.

Grant · 14 August 2023

★★★★★ 5/5

Google

Angel was amazing today spoke well and conducted her self in a very professional way

T · 3 October 2026

★★★★★ 5/5

Google

Felicity at Dexters is just fantastic. Viewing properties can be tiresome and daunting, but she makes it the opposite of that. She is highly knowledgeable, super friendly and made our viewings so enjoyable! She always responds promptly to any queries we have and goes the extra mile. We can’t thank her enough and can’t recommend more!

Rebecca · 11 April 2026

★★★★★ 5/5

Google

We had our first house viewing with Felicity and it was such a pleasant experience. She was warm, professional, and made both me and my wife feel completely at ease. She answered all our questions and never rushed us. We felt so comfortable and confident after the viewing that we decided to put in an offer. Thank you, Felicity!

Binh · 17 March 2026

★★★★★ 5/5

Trustpilot

Women's Power

As a first time foreign buyer, I'm impressed by the power of women at Dexters. Carmen using her4 decades profound knowledge of Southern Westminster housing market led the way to a mutual beneficial success. Niamh is responsive and honest. I felt completely taken care of and my concerns were addressed with genuine empathy. Well done ladies.

Zheng · 18 November 2024

★★★★★ 2/5

Trustpilot

The overall experience is not good

The overall experience of dealing with Dexters estate agents is not very pleasant. I was looking for a new apartment to rent and after viewing the property sent in my offer on the apartment. First of all, I do not understand why they need my card details straight away - even when there is no certainty about which of the offers the landlord would choose. In my experience, it is not needed when dealing with other estate agents, up until the point your offer is accepted. What is more, I was not very pleased to receive phone calls asking whether I would want to offer more money for the property and confirming whether my reply is indeed "my best and final offer". Thirdly, never hearing back from the agents as to the landlords decision and just having to guess that since no one had bothered reaching out it meant I did not get the apartment. Overall experience is quite poor. There is definitely a sense of them trying to get the most out of you and not bothering to provide good service.Now that I have guessed that my offer was not successful, I am even more unhappy about the fact that they still keep my card details for no reason whatsoever.

Luba · 2 August 2023

★★★★★ 5/5

Trustpilot

Dexters Surbiton

I called Dexters Surbiton to help me finding a 2-bedroom flat to let. Ms Hope was not only very professional, but also very trustworthy and available (all day long, plus evenings and Saturdays). She understood my needs, she helped with the viewing, with the negotiations, and with the tenancy agreement. She kept me up to date step by step, and she really went the extra mile to help me. I'm very appreciative for that. Within a week, I had a new home.

Nicolette · 2 August 2023

★★★★★ 5/5

Google

I have just secured a house with felicity at dexters and she has no doubt been the best estate agent I have ever dealt with!! The whole experience has been very smooth , and would definitely recommend using dexters!!

George · 10 August 2026

★★★★★ 5/5

Trustpilot

Review for Monika Piszczyk, Property Manager

Even though Dextors was aware of several fixtures requiring repair for the past few years, the situation changed when Monika Piszczyk, the Property Manager, took charge. Thanks to her exceptional communication and understanding, we have now made progress in addressing these issues. I am thankful for her dedication and support in helping me to maintain the apartment that I cherish living in.

Jacquline · 14 August 2024

★★★★★ 5/5

Trustpilot

Thank you Monica

The inspection of my flat was carried out by Monica Piszczyk. I was impressed by her professionalism, which she matched with due understanding for long tenure, I have been in my flat for what will be 20 years in November and past experience has not always been as positive. The only issue I reported was dealt with swiftly and with complete satisfaction.

ROSALEEN · 18 February 2026

★★★★★ 5/5

Trustpilot

Worked with several Dexters branches…

Worked with several Dexters branches for coming on year and half now , found them to act quickly and efficiently in marketing rentals. I’m writing review to give recognition to Kier Marie Howard as well as Christian Pengelly whom support on Maintence of the flats I have with dexters, their work has been a real credit in keeping both tenants and landlord happy. Thank you

Customer · 16 September 2026

★★★★★ 5/5

Trustpilot

Thanks to Anthony Grundy for excellent support

I want to thank Anthony Grundy for the excellent property management support he has given me as a landlord. Anthony is meticulous in paying attention to the details of property management, which can be quite complex in the modern era with all the regulation that surrounds lettings these days. He has the experience to anticipate potential problems and pre-empt them so that things run smoothly. On top of that, he is patient in carefully explaining the ins and outs of a particular situation, and why a certain course of action is advantageous. I would certainly recommend him, and Dexter's more generally, to anyone who is seeking help and support with letting their property.

Ben · 20 July 2023

★★★★★ 5/5

Trustpilot

Great Agent

Just wanna say Archie from Dexter surbiton has been very patient and helpful in all ways possible. My mum is registered blind and some agents have given us properties hard to access .Archie has been nothing but supportive. He takes his time to explain why and how you have to go through certain procedures. Communication level is 10/10 .

Tarie · 25 September 2024

★★★★★ 5/5

Google

Been looking for a property for a while, and been under a great deal of stress. Dealt with Harry and have never had a letting agent like it. Very knowledgable, personable and not to mention had us a flat within the day, after months of looking. Would 100% recommend you go with Dexters if you’re looking to let! Harry is a credit to the team! :)

Finlay · 28 May 2024