Trusted Agent profile · Lewisham
★★★★★
2,301 reviews across 2 platforms
430-432 Lee High Road, Lee, London, SE12 8RW, Lewisham, SE12 8RW
Dexters Lee's office in Lewisham, at 430-432 Lee High Road, is rated 4.4 out of 5 across 2,301 reviews on two platforms, including 313 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
5/5
GoogleI found Mark to be extremely professional, knowledgeable and a pleasure to deal with. My new property was sourced, viewed and 'delivered' in a timely manner and I was kept abreast of proceedings regularly and with sufficient details. Thoroughly recommend Mark and Peter James as your go-to Estate Agents when looking to find your next property
1/5
TrustpilotOAKLANDS RISE NW10 6FJ---NO HEATING AND…
OAKLANDS RISE NW10 6FJ---NO HEATING AND NO HOT WATER AGAIN IN ALL NOTTING HILL GENESIS BUILDINGS IN WINTER !!! LAST TIME I HAD 4 DAYS NO HOT WATER AND NO HEATING AND I NEARLY DIED!!!! THIS IS CRIMINAL AND ONLY POSSIBLE IN THE UK! IN EVERY OTHER COUNTRY THIS COMPANY WOULD BE PROSECUTED!!! THERE IS A MOTHER WITH A BABY IN MY HOUSE. ALL TENANTS: STOP PAYING RENT AND MOVE OUT OR FILE CLASS ACTION IN COURT !!!
Dear Reni, I am sorry to hear you have experienced this. I am unable to find you on our database. If you would like to speak about this further please do contact us at customerrelationsteam@dexters.co.uk so we can resolve this matter. Thank you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have been dealing with Zak Mcnicholas…
I have been dealing with Zak Mcnicholas and have to say is professionalism and knowledge is breath of fresh air. Excellent interpersonal skills and and joy to deal with. Thanks Zak.
Dear Demetris, thank you for your 5* review. We are pleased that you have received great service from Zak in our Muswell Hill office. Kind regards Asma Chughtai Customer Relations Team
1/5
TrustpilotSpammers
Spammers. Went in there to look at flats, they took all my info, never helped me find a flat, but they do keep on spamming me (weekly emails) with random flats. I tried unsubscribing, didn't work cause their address is not valid. This is against GDPR by the way.
Dear Marry, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotElli Field @ Dexters Shoreditch…
Elli Field @ Dexters Shoreditch expertly helped me navigate a tricky East End Conveyance from overseas during Covid. Many thanks to Elli & the Dexters Shoreditch team.
Dear Justin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently rented a property through Alicia who was very helpful and professional throughout the whole process. Would definitely recommend Peter James.
Dear Mandy, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Naomi Murdoch, Customer Relations Team
5/5
TrustpilotCharlotte at Surbiton Dexters was…
Charlotte at Surbiton Dexters was brilliant and made the process so easy!
Dear Brett, Thank you for taking the time to leave a lovely review regarding Charlotte. Kind regards, Asma
5/5
TrustpilotDexters....The experience
Dexters Wimbeldon ....i inherited this lettings from its many predessors over the last 25 years and have to sa for someone who hates change i have always been happy and made to feel like an individual but within a team.They have always worked tirelessly for my company and through good times and bad in our economy i have never once experienced a void period in any of my properties .Now under the reins of Mr Wiltshire and Ms Alward and their team i , through their combined experience and real interest in their profession , i am again happy with to continue and enjoy "The Dexter's Experience"kind regards frank o Donoghue
Dear Frank, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotDexters in Broadway Market 5 Stars
Dexters in Broadway Market recently sold our house in East London. We can't thank & praise them enough for the hard work, enthusiasm, knowledge & reassurance. We had a bad experience with our previous Estate Agents & Dexters took over & were on the case straight away. The whole team work great together - Ruari, Mosh & Jodie particularly, very friendly & professional. If you want to get the job done, this is the team for you! Thank you again Dexters!
Dear Mark, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotDexters Putney - thank you Archie and Dorian!
I have been working with Dexters Putney since 2013, when I purchased my property in the prestigious Kenilworth Court in SW15. Over the years, the Dexters Putney team have always been a pleasure to work with: professional, dependable, upbeat, efficient and effective. In a recent project I had the pleasure to work with Dorian and Archie in the Lettings Team who once again proved the caliber and efficacy of Dexters Putney. A big thanks to the gentlemen and congratulations! Keep shining!
Dear Shirley, It’s great to hear that you have had a brilliant experience with our Putney office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotJessica was highly efficient and…
Jessica was highly efficient and successfully dealt with a renewal for me. Thank you very much
Dear G R, Thank you for your kind comments regarding Jessica and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotShayan at Dexter's Mayfair was very…
Shayan at Dexter's Mayfair was very helpful in managing our lease renewal. Win-win for tenant and landlord.
Dear Nathan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJoanne
Joanne was phenomenal. Regular follow ups and had a solution oriented approach!
Dear Umar, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBravo Dexters!
Excellent service from Dexters Highgate. I had the pleasure to deal with Mark Sumray and Ben Hilton (aka the Jordan Belfort of real estate) and they delivered exactly on what they promised. They managed to sell my flat despite a very challenging backdrop and kept getting viewings in until they found a buyer! I had tried other local "agencies" beforehand that was struggling to get 2 viewings in a single week... I highly recommend the Dexters Highgate team for anyone looking to sell or buy.Thanks again!
Dear Patrick, It’s great to hear that you have had a brilliant experience with our Highgate office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotSamara at Dexter…
I am currently in the process of purchasing a property with Dexter and my agent is Samara. I previously viewed some properties with another Dexter office and they were very unprofessional and I was hesitant at first to use Dexter again. However, my experience with Samara so far has been extremally good. She is very responsive and approachable with in-depth knowledge of the market and the area. I couldn't wish for a better agent especially as a first time buyer.
Dear Agnieszka, Thank you for your review, and mentioning your experience with Samara in our Cricklewood office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
1/5
TrustpilotHorrible property & staff
Pretty sure all the reviews on here are fake. We had an awful time with Dexter’s with our rental property. The flat we lived in was not suitable for humans to live in (they’ve still kept this on the market and let it to some poor other tenants). The property was full of black mould, mice and the windows rotting away, one didn’t even close properly! Whenever we asked for help/repairs we were always greeted with an argumentative tenant support team who even suggest it’s our fault and to send the bill to us! To top it off, when I was under a redundancy process during Covid, I asked for some flexibility with pushing the rent day back by a couple of days (something I hadn’t asked for throughout the whole tenancy) and was shouted at and even threatened a bad reference if I didn’t pay on time. If you want to deal with an agency who has any compassion, these are not the ones for you. They’re only nice when you’re finding a property and resigning your contract!
Dear Katie, I am sorry to hear about your recent experience with our team and have brought your comments to the attention of the Director of Property Management to review with the team. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotDexters Sunbury on Thames
Id like to thank Dexters once again. This time to all the staff in the Sunbury on Thames Branch. Since we moved down from Worcester to a rented flat in Sunbury they have shown us nothing but kindness and helpfulness. Nothing is too much trouble. We’ll try and be less troublesome in future 🤣
Dear Marilyn, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotJack Morgan has been extremely…
Jack Morgan has been extremely professional in helping us feel at ease with people viewing our property and in finding a new home to rent…
Dear Rachel, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThey are positively awful!
They are positively awful!! Tried to contact, sent emails and messages, then when it came to now we want to terminate as you haven’t done your job.. the apologies come and blame is distributed far and wide! The tenants have rights too!! The rental tribunal is the next stop!! Don’t use them!
Dear Esmê, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat team
Very happy with management service from Dexters, especially Kiera. Thank you!
Dear J.E.S, Thank you for taking the time to leave a lovely review regarding Kiera. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFriendly and efficient Agents
Friendly and efficient Agents. Easily contactable. Alistair was extremely helpful with progressing the transaction.
Dear Holley & Steer, Thank you for taking the time to rate your service with Dexters . Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Cricklewood - Brilliant!
Having had a long and difficult search for a flat, I found the perfect one with Dexters Cricklewood. After attending the viewing with Ade through to the securing of the flat, he has been incredibly efficient, patient, happy to answer my many questions and made the process smooth, stress free and fast. I cannot recommend the team at Dexters Cricklewood highly enough.
Dear Holly, It’s great to hear that you have had a brilliant experience with our Cricklewood office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotBad experience with the Earl’s Court Branch
I had a bad experience with the Earl’s Court branch as one of their tenants. During my 2 year contract with them I had no idea who my property manager was. They were constantly changing and never notified us of this change. This meant that whenever I had a query or complaint I would get passed around from person to person and it would take weeks to even get a response. For example, we had some tiles break off from the shower wall due to expanding pipes. We informed an agent of this because this was a safety hazard. However, it was never fixed. On several occasions when I called to make a simple enquiry the agents have been very rude and abrupt. They had no respect for us as tenants. When our contract was nearing its end and the property was going back on the market, agents would enter our property without a 24 hour notice and without our permission. This happened over 20 times. One day I even woke up to find one of the agents in my apartment, who had entered with his own set of keys and without telling us that he was coming. I asked the agents to stop entering without permission, however, they continued to do so. I have now found out that it is illegal for them to do this. I would not recommend renting with Dexter’s.
Dear Meera. I am sorry to hear that you have been unhappy with your recent experience with Dexters and have brought this to the attention of the Director of the office to review. Kind Regards Asma Chughtai Customer Relations Team
1/5
TrustpilotDexters PUTNEY I want my Tenancy agreement please make it ready I had enough!!
Which one can I tell first I dont know! We moved property on 17th of August but our tenancy agreement is not ready yet!! Electricity and gas company charged to me before 17th of August but I cant show them any proff them why? Because my TENANCY AGREEMENT IS NOT READY!!!!And also we had big problem there is stinky smell in one room ( like feet smell which is unhealthy)we cant use this room since we moved but nobody trying to solve it. And they said thed did pest control for bugs(we saw bug in the property before we moved) but they never send proff off pest control(which I asked lots of times).I am really sad to rent property from dexters. I rented from other agencies they never did this kind of things.
Dear Benay, I am sorry to read your review. I have passed on your comments to the director for the office who will look into this for you. Kind Regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters Lee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters Lee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewisham.
Yes. Dexters Lee won Trusted Agent in The Trusted Agent 2026 awards.
