Trusted Agent profile · Lewisham
★★★★★
2,297 reviews across 2 platforms
430-432 Lee High Road, Lee, London, SE12 8RW, Lewisham, SE12 8RW
Dexters Lee's office in Lewisham, at 430-432 Lee High Road, is rated 4.3 out of 5 across 2,297 reviews on two platforms, including 312 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters Lee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewisham.
The Trusted Agent 2026 results for Dexters Lee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
4/5
TrustpilotReally helpful team!
Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!
Dear Gemma, Thank you for your review. Our teams work really hard to make sure they offer a great customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma
1/5
TrustpilotMislead buyer on chain, wasted time & money
I had an offer accepted on a property in Hampton and proceeded to do legal work having been told that chain was closed. I made it clear at the time verbally and on all the offer forms that my own buyers had put a deadline of 4 months to exchange and complete. This was a hard deadline as they were renting and had been given notice as the landlord was selling up. I was advised that the chain was closed as the vendor was buying a property also being marketed by Dexters and the vendor of that property was not reliant on the sale proceeds for their onward purchase. I therefore reasonably assumed that the transaction could complete in the 4 months. I also discussed this with Katie the agent for the vendor and she concurred. However, a few months in prior to her going on holiday and when the legal work on my sale and purchase were nearing completion I asked if she could agree a likely exchange date for the contracts. My calls were fielded and her manager confirmed the chain was not closed. I was left with no choice but to find another property to buy as I would have lost my sale. This fiasco cost me £1000 in wasted legal fees and a lot of upset. Dexters don't seem particularly scrupulous and they didn't much seem to care, matter of fact telling me that they had another interested buyer. Not surprising when they refused to list the property as sold subject to contract. They wanted to use it as a hook to get interested buyers to see other properties and assured me that they were not doing viewings on the property once my offer had been accepted. Buyers and sellers in Hampton beware. I notice the property still has not exchanged so their tactics do not advantage those they act on behalf of and pay their commission either!
Dear Zosha, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
5/5
TrustpilotTwickenham office was great!
We completed our purchase in February which was advertised by Dexters - Twickenham and were very happy with them. There were some constraints during the process and both Elly and Leslie were very helpful, quick answering our requests and always on the case. We found out that the previous owners also sold the property with them and after seeing their presence in the area, we believe they must be the best estate agents here.
Dear Alop. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotAh Dexters (Tower Bridge office)
Ah Dexters. I get an email from these guys and I know I'm getting an email from intelligent, switched on, motivated people. There is a delicious air of efficiency about everything they do - it comes from the top down. I've just signed a new contract they arranged. This is estate agency at its finest, and it stands out.
Dear John, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI'm ending my tenancy with Dexters for…
I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.
5/5
GoogleGreat service - Our agent Angel was really helpful and knowledgable every step of the way from viewing the property quickly after it was advertised, to helping us get an offer accepted by the landlord and guiding us through the referencing process.
Dear Chloe, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotPosted a review about this company but…
Posted a review about this company but it was not accepted and so, I shall post the same review again. Absolutely awful experience and unfortunate that one star is the lowest star that you can give. First photographer used by Dexters was an absolute amateur - slow to issue photographs to be agreed which were all subsequently binned.Floorplan incorrect also. Second photographer was better but then waited ages for the photographs to come through. Spent yesterday all day agreeing photographs to be used and those to be rejected, hard copy brochure to be agreed with Dexters to launch online also.Dexters then just totally ignored with a fifth of the agreed photographs missing online and a third of those photographs rejected included online.Floorplan also incorrect still. Rang the office three times but no one answered the phones in the branch dealing with our sale. Slow service and extremely unprofessional. Never known such a poor Estate Agents. Truly truly dreadful
Dear preston, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
5/5
GoogleFrom Derek Wood - I'm very pleased with the services of Dexter Lee in helping me find tenants. Collins Enefe was very helpful and considerate throughout the entire process. He's a great listener, patiently answered all my questions and is a very good negotiator. Thank you Collins for your professionalism and great customer service.
5/5
TrustpilotI used Dexters as managing agents for my house
I used Dexters as managing agents for 10 years. I have always found them to be highly professional and reliable. Munir in particular has assisted me on 2 occasions when financial pressures have caused huge stress. On both occasions, he has gone over and above the “extra mile” in order to find a satisfactory solution. He has been both professional and approachable showing that it is possible to show a human side even when trying to maintain a business in these difficult times. I would have no hesitation to thoroughly recommend Dexters.
Dear Tania, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
TrustpilotBrilliant service in finding rental
Dexters have been brilliant in helping us navigate what usually can be an anxious time in finding a rental property in London. In particular Chelsea Halloran in the Teddington branch has been with us over the past few weeks assisting in all our questions and search. Chelsea has always been super friendly, professional, and accommodating. Would recommend their service without a delay. The whole team have just been great to us.
Dear Kevin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
2/5
TrustpilotOver promised and under-delivered
Two stars for Honor Oak as they sold our house. But only two stars as they sold it for £80k less than what they were ‘very confident’ they could sell it for. Also points knocked off for promising senior involvement from the EA that initially came out (and promised the world) but this tailing off pretty quickly and the only contact being with a more junior agent. And point off for insisting on taking me to view pre-sale properties that ‘would be perfect’ for me but that met none of my needs ie not even having enough bedrooms. A complete waste of time. I assume this is what they did when they got 5 viewings through my house in first weekend but no offers. Just convinced people to come knowing they’d not be interested. All in all we got one offer - a far cry from their promises. Wouldn’t use them again
Dear Em, I am sorry to read your 2* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations
5/5
TrustpilotI've been looking for properties to…
I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!
Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.
5/5
TrustpilotJadasa Andjadiumi has been absolutely…
Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexter Wimbledon Poperty Management
I recently had the pleasure of dealing with Shayan Waziri, a property manager from Dexters Wimbledon, and I must say that he exceeded my expectations in every way possible. Shayan went the extra mile to ensure we were able to extend our lease. His professionalism, dedication, and exceptional customer service truly made a lasting impression on me.
Dear Ryan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOverseas First-time Landlord Review
Dexters have been managing our Clapham property since over 2yrs, and we are very happy with their service overall. The lettings department is extremely efficient. With we having moved overseas, communication wrt managing the property was always going to be a challenge, but a special shout out to Tia Blackmore-Saunders who has been extremely helpful, polite, very prompt in her responses to our queries, and very clear in her communication throughout.
Dear Vipul, Thank you for your review, and mentioning your experience with our Clapham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
5/5
TrustpilotGreat service and reliable support
I’ve had a wonderful experience with Dexters. They are incredibly reliable, and whenever there’s an issue in the house, they are quick to respond and take action. Recently, Monika visited our property, and she was extremely helpful. She took the time to note down everything that needed attention and ensured that any repairs or fixes were handled promptly. It's reassuring to know that you can count on them for both routine and urgent matters. Highly recommend their services.
Dear Davide, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexter's Earls court
The agents at Dexters Earls court are real professionals. They are proactive, effective and they are always there, willing to assist you. Many thanks to George Taylor and Frakey Hauxwell for their interest, their efforts, their prompt responses and their professional approach.
Dear Lia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
GoogleI recently had a great experience with Tia. She was very helpful and attentive throughout the whole process, taking care of all the paperwork and making everything so much easier. I really appreciate all her help and support!
5/5
TrustpilotI can not thank Joanne enough for the…
I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.
Dear Samiar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have recently just found our new flat to rent with the help of Hadrick! From the get go Hadrick was friendly, kind, informative and always available for any questions we had. He is an asset to Dexters and we are incredibly thankful for him helping us find our new home.
Dear Antonia, Thank you for your kind comments regarding Hadrick and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe lettings management team, particularly Sam and Angel-Lee have been incredibly helpful in taking care of my flat when I decided to relocate abroad on a short notice. They are very proactive and gives me piece of mind knowing that my property is in good hands. Wanted to say thank you!
Dear Austeja, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters have taken the stress out of renting out our property…
Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.
Dear Cally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFirst class service
I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.
Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAn Agency that Really Look After You
When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.
Dear Stuart, Thank you for taking the time to leave a lovely review regarding Zelda. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters Lee, Lewisham won Trusted Agent.
Tell us what you need and we'll put you in touch. Dexters Lee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewisham.
