Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWorst estate agency
Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.
Sunil · 13 December 2021
Agent replied · 23 October 2024
Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from property managers
Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.
Davide · 24 November 2023
Agent replied · 23 October 2024
Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe Dexters Lee sales team led on the sell of my property. From day 1 and throughout the process they were highly enthusiastic, motivated and professional. Communications were consistently excellent, being updated regularly - which really … More
Charles · 11 November 2024
Agent replied · 10 November 2024
Dear Charles, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotAngie at Dexters
Great experience as a tenant. Easy move especially with all the admin required. All the areas, within the property, that needed looking into have all been carried out fast and efficiently; Thank you Angie, the property manager N10 London.
Richard · 24 October 2024
Agent replied · 23 December 2024
Dear Richard, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotPetros was outstanding in customer…
Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.
Mr · 3 May 2024
Agent replied · 23 October 2024
Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAnna, Stacie and Nitesh have been brilliant
Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.
Sanga · 20 May 2026
Agent replied · 25 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotAisha Riley - Dexters Greenwich
Overall, I had a pleasant experience with the Dexters Greenwich office. The staff were friendly and always ready to help, making the tenancy process smooth. I’d especially like to highlight Aisha Riley, who kept in regular contact and supported us all the way through to the end of our tenancy. Her professionalism and dedication really stood out.
Ahmad · 20 October 2025
Agent replied · 22 October 2025
Dear Ahmad, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotThe best letting experience
Joe and his team at Dexters, Hackney arranged for our apartment to be marketed and let this month. It was an unexpectedly relaxed experience because Joe and the team were onto every detail to make it as easy and effortless for us as possible. A skilled, knowledgeable and very professional approach. Thank you.
Ian · 9 February 2024
Agent replied · 23 October 2024
Dear Ian, Thank you for taking the time to leave a lovely review regarding Joe and the team in Hackney. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I had the pleasure of working with Daniel from the New Cross office. Daniel was very dedicated to finding the perfect flat for us. Throughout the process, Daniel, as well as the whole team, were reliable and always reachable if questions occurred. We are very grateful for the help Daniel provided us.
Vianne · 16 December 2023
Agent replied · 10 November 2024
Dear Vianne, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you to Petros
After we moved into our property, we were faced with a few maintenance issues, but Petros has been extremely helpful in resolving these by liasing with the maintenance teams and organising any repairs, and has really been on our side through the whole experience. Thank you Petros!
James · 27 May 2024
Agent replied · 23 October 2024
Dear James, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe Read was quick in response and…
Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel
Susie · 9 August 2023
Agent replied · 23 October 2024
Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMany thanks to Sonia De Abreu and her…
Many thanks to Sonia De Abreu and her team members in Dexters/Kingston for their swift efforts in securing us a Tenancy Agreement at the asking rent within days after instruction. They are also very helpful and responsive in arranging the pre-tenancy work to be carried out in our flat and this saves us lots of time and troubles. Sonia's leadership and her professionalism are very much appreciated. Will surely recommend Dexters to other landlords in Kingston.Connie Tam
Connie · 27 September 2021
Agent replied · 23 October 2024
Dear Connie, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent sales progression
Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.
Christopher · 15 February 2024
Agent replied · 23 October 2024
Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Natasha & Dexters!
We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita
AM · 24 October 2023
Agent replied · 23 October 2024
Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotDexter West Hampstead are atrocious
Dexter West Hampstead are atrocious! Negotiator made vebal promises which ended up being lies! 6 weeks in and still no revised inventory report! Property floors are flooded with hazards and only got answers when I threatened to involve the council! Poor communication and very tactical responses to limit responsibility! Feel sorry for the landlord as they will be affected the most! As per Dexter's response - no director nor anyone from the company contact me in regards.
Metua · 22 September 2021
Agent replied · 23 October 2024
Dear Metua, we are disappointed to read your comments in relation to your experience. I understand that the director for the office will be reviewing this matter with property management and will be in contact. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotBrilliant service!
Dexters were extremely professional and had a great knowledge of the market. Really helped us secure our dream flat - special mention to Brandon who was a pleasure to deal with and extremely responsive throughout the process.
Will · 17 November 2025
★★★★★ 5/5
GoogleCollins Enefe was one of the best agent we have encountered. He helped us from the start until we were able to get our property. He was efficient and proactive. He replies easily to our queries even after the move in. Thank you Collins.
Rodolfo · 13 July 2024
Agent replied · 10 November 2024
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with Dexters Clapham South - Alfie
We had a great experience with Dexters Clapham South. Alfie really went above and beyond to help us find our perfect flat to rent. I’ve had some bad experiences with other agencies in the past but Alfie was attentive, really listened to and remembered our needs and requirements. We were able to secure our new flat within 24 hours of viewing the place and were guided through every step of the tenancy agreement process.
Vicki · 2 March 2022
Agent replied · 23 October 2024
Dear Vicki, Thank you for your review, and mentioning your experience with Alfie in our Clapham South office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have rented a house in Lee through Peter James at Lee Green and we would highly recommend their services. Alicia was very quick and thorough with a very professional and friendly communication. When she wasn't around, Jodi and Mark would quickly take over, being equally professional . Our situation had some complexities, as we are moving from abroad, but thanks to their professional services, everything went smoothly.
Dana · 11 November 2022
Agent replied · 10 November 2024
Dear Dana, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Lee office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Naomi Murdoch, Customer Relations Team
★★★★★ 5/5
TrustpilotWe rented our flat through Dexters…
We rented our flat through Dexters Estate Agents. We stayed for a year in this flat we rented. When we had a problem, the company returned immediately and the problems were solved. We didn't have any problems leaving the house either. Everything was professional. Many thanks to Matteo, Graziana, Ervin and Angelo from the Dexter Muswell Hill Office. Our London experience was nice with them.Yavuz & Özge Çobanoğlu
Yavuz · 9 November 2022
Agent replied · 23 October 2024
Dear Yavuz, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Muswell Hill office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotReally great experience
Really great experience. When we asked for approval to upgrade some kitchen appliances, our account manager Neil went out of his way to talk to the landlord, not only obtaining approval but also a split cost agreement and managing to find the same appliances at a cheaper discounted price. Thanks!
Frederik · 5 March 2024
Agent replied · 23 October 2024
Dear Frederik, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service - Kiera Foster and her team have been…
Kiera Foster and her team have been really helpful in resolving maintenance issues for me, obtaining different quotes to ensure I get the best price. Kiera has been great at providing me the info I need for my new Landlord licence and explaining the changes. Thank you Kiera and team! Best wishes, Jennie Rimmer
Jennie · 8 December 2023
Agent replied · 23 October 2024
Dear Jennie, Thank you for your kind comments regarding Kiera and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended for hassle-free property management
I have chosen Dexter, and never regretted it. Christian Pengelly’s team is so organised and excellent in keeping me post on all the legislation changes. They keep me informed and I felt at ease throughout. Highly recommended if you a looking for a responsible agent.
Cherry · 14 September 2026
★★★★★ 5/5
TrustpilotWe dealt with Zen from the Battersea…
We dealt with Zen from the Battersea branch when we managed to lock ourselves out of the house (!) the other evening. We called the branch immediately, Zen was the only person left in the office and was just about to leave for the day, but she kindly stayed and waited for us to get there so we could pick up a spare set of keys. We were so grateful! Thank you - Highly recommended!
Olivia · 11 November 2021
Agent replied · 23 October 2024
Dear Olivia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
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