Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEmma Kilpin at Dexters was so helpful…
Emma Kilpin at Dexters was so helpful to me in purchasing my new flat. She has great, soft people skills and works in a most customer-centred way. Everyone knows that you can get a lot of fluff and flannel from estate agents. Emma is a little different in that she does not seem fearful or avoidant of telling the truth.
Nicolas · 16 February 2024
Agent replied · 23 October 2024
Dear Nicholas, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika of Dexters
Monika is a very professional and capable person!Since I am not residing in the UK I very often have to deal with various issues regarding my flat in London and Monika is the person who sorts out in a very quick and professional way all issues!
Elena · 23 October 2024
Agent replied · 23 December 2024
Dear Elena, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexter managed a very difficult…
Dexter managed a very difficult negotiation for my tenancy agreement renewal. Shayan was overwhelmingly supportive going beyond my expectations to keep me as their client (of many years) Shayan clearly showed me how important for the agency was to keep the property’s landlord as well as the tenant. I am immensely greatful for the amazing gesture. Thank you Shayan from the bottom of my heart.
Arianna · 21 October 2023
Agent replied · 23 October 2024
Dear Arianna, Thank you for taking the time to leave a lovely review regarding Shayan. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI am very much grateful to Angel and Dexter's Lee as they helped me find my 1st Property in London in a very short period. Angel did arrange two back to back viewings on the same day despite I couldn't request the viewing for one of the property. Also she did negotiate with the landlord as per my convenience. Thank you Angel and Dexters.
Vinod · 11 November 2023
Agent replied · 10 November 2024
Dear Vinod, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI had the privilege of collaborating…
I had the privilege of collaborating with Venessa recently, and I am compelled to express my utmost satisfaction with her assistance. Venessa's unwavering commitment to professionalism, coupled with her meticulous attention to detail, significantly enhanced the overall experience. Her profound expertise and affable demeanor undoubtedly position her as an invaluable asset. I wholeheartedly recommend Venessa for her exceptional contributions and commendable work ethic.
Ali · 4 December 2023
Agent replied · 23 October 2024
Dear Ali, Thank you for taking the time to leave a lovely review regarding Vanessa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMuswell Hill Office
The Muswell Hill office staff have been really helpful, going above and beyond. In particular Monika
Anonymous · 18 October 2025
Agent replied · 23 October 2024
Thank you for taking the time to rate your service with our Muswell Hill office. We appreciate you posting this. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexters Kingston
The director Sonia at Dexters Kingston was absolutely amazing in helping me to resolve my tenancy deposit issues with the landlord. Sonia is very efficient and understanding and everything was communicated in a professional manner to come to a fair and positive resolution. Thank you Sonia! I am truly grateful for your time and effort
Donna · 16 May 2024
Agent replied · 23 October 2024
Dear Donna, Thank you so much for your 5* review and kind comments regarding Sonia in our Kingston team. If we can be of any assistance in the future, please do not hesitate to contact us. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid!!
Avoid!!Our buyer is selling their property through the Shoreditch branch and I am very disappointed with how this agent is handling the transaction. There has been a problem with their property being unregistered, which is causing huge delays and a lot of upset in the rest of the chain - as we have all been ready to move for over 5 weeks now. Yet no one from this agent appears to care or want to act proactively help move the transaction forward. I'm starting to wonder if anyone at this agent even has a clue what's going on or what they are doing.
Sherele · 1 June 2022
Agent replied · 23 October 2024
Dear Sherele, Thank you for your feedback. If you could provide the name of your buyer to customerrelationsteam@dexters.co.uk. I will be able to look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilot100% positive experience
We have had an incredibly smooth journey with Jamil at Dexters. Our house sale has gone through without a single issue and whenever there have been any questions or concerns Jamil was always very responsive and sorted these out right away. Can't recommend Dexter's enough. If we ever move again we will certainly use them and would recommend them to anyone we know looking to sell! 100% positive experience.
Poppy · 26 June 2023
Agent replied · 23 October 2024
Dear Poppy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFrom negative to positive
Well what can I say? I had originally written a poor review, because I had been told incorrect feedback which I thought was prejudice towards disabilities. But I have to say, my faith has absolutely been restored by the Surbiton branch. I'm giving 5 stars to the branch, but in particular to one agent especially, Codie Haddon. What an asset, not only to the branch but also to the industry.To say she has gone above and beyond to help us is the understatement of the century. She's worked tirelessly to close a deal for us and without her help, I have no doubt we could have become homeless and I am disabled.In general I have had a good experience with Dexters. After one very negative experience from another branch, Dexters Surbiton, and Codie especially has restored my faith in them.Thank you Codie and the team.
Mimi · 23 May 2022
Agent replied · 23 October 2024
Dear Mimi, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Dexters
Had the absolute pleasure of dealing with Joseph Kwaw to arrange a new tenancy. Top service from him, and helped with all ours needs from viewing through to getting the keys. Pretty sure he’ll be round for a pint once I’ve moved in!Dexters office in general were great helping if Joe was in another call when I phoned, so I can’t recommend them highly enough. Glad to have found a place through these folk. Definitely were the good guys in all the letting agencies that I phoned. Cheers Joe and co. 👌🏻
Daniel · 22 May 2022
Agent replied · 23 October 2024
Dear Daniel, It’s great to hear that you have had a brilliant experience with Joseph. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you so much Sarah
I just wanted to leave a review regarding the excellent work and attention shown by Sarah for our property purchase. Sarah was professional and patient throughout the process. She listened to my requirements, and as soon as a relevant property came onto the market she informed me immediately. Throughout the process she was supportive, helpful and took time and attention to facilitate all of my requests. I have purchased many properties, but rarely have I come across an estate agent who has been so easy to deal with, and available to take calls at all times. Thank you so much Sarah and I look forward to dealing with you in the future.
Raza · 18 May 2022
Agent replied · 23 October 2024
Dear Raza, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMoving from what had been our family…
Moving from what had been our family home for over 14 years was always going to be and emotional challenge for us - but the team at Dexters and particularly Graziana, could not have been more supportive; helpful and understanding. Graziana carefully 'held' us through the entire process for which we will be forever grateful.
Alan · 9 May 2024
Agent replied · 23 October 2024
Dear Alan, Thank you for taking the time to leave a lovely review regarding Graziana. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotVery happy with service
I chose Dexters as they were located very close to the property and knew the area well. I worked with Jean-Charles at West Kensington Dexters. He was always genuinely friendly and helpful as well as efficient and well informed about the property market. He kept me well informed throughout the selling process which dragged on for various reasons. Dexters also gave me a spot on valuation for probate purposes and we’re exceedingly considerate throughout a difficult time for me.I would definitely recommend them.
Marysia · 9 May 2022
Agent replied · 23 October 2024
Dear Marysia, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been brilliant from the…
Dexters have been brilliant from the word go. And Jamie, Ben, Ken, Daniel & also Claire (my property manager) have all been very efficient & helpful. I wouldn’t hesitate to recommend Dexters to any potential landlords or tenants :0)
Susie · 14 May 2026
Agent replied · 25 May 2026
Dear Susie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexters manages three flats for me
Dexters manages three flats for me. Graziana is so easy to talk to, I appreciate her advice and her efficiency. I think she would be very good communicating with the tenants too, even when it might not be an easy conversation. She takes the stress out of it for me and is always up beat which I appreciate. Many thanks for your help.
J · 17 November 2023
Agent replied · 23 October 2024
Dear J Ozwell, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Anthony Grundy and Dexter’s
Anthony Grundy assisted me with the renewal of my lease. Initially, I was overwhelmed by my rent and bills and was happy to give up my rented flat as my mindset. He gave me time to respond as I was working crazy hours, sound advise and made sure I feel supported as I renewed. Thank you Anthony for your patience, to my landlord and to the Dexter’s Team.
Maria · 9 July 2023
Agent replied · 23 October 2024
Dear Maria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anthony, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotUpgrading work under difficult circumstances
We have had a lot of upgrading work done to a house that had not had a change of tenant for many years, only to then find we needed additional works when it was declared a HMO. Chris and Pam have given us excellent service and achieved this with the tenants in situ, and in difficult circumstances while Covid was still a factor.
Guest · 7 November 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilot5 star service received …
5 star service from Sebastian Baldwin at the Dexter Teddington office. This move was very emotional for me and Seb has been so helpful and so professional. Answering all my questions and emails no matter how many I sent. He has put me at ease and I would highly recommend working with him and the Teddington office. I’m so excited to move and would like to say a huge thank you to Seb for supporting me in making this happen from start to finish . THANK YOU!!! Tracey
TC · 6 April 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have used Dexters property management…
I have used Dexters property management for a number of years on one of my properties and would recommend highly. You do hear so many horror stories from friends of unethical agencies and crippling expenses, but Dexters differs.The communication from my Property Manager, Louis Preston has been great and service over the past 2 years has flown.
John · 15 March 2024
Agent replied · 23 October 2024
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotPleasure working with Alistair
Absolute pleasure working with Alistair Maclean at Dexter's to get our mutual clients transaction completed so swiftly, smoothly and efficiently. Such a delight to work with and pushed all parties to get completed in a speedy and professional timescale. Communication was a breeze thank you Alistair!
Pam · 26 September 2024
Agent replied · 23 October 2024
Dear Pam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 1/5
TrustpilotHampstead Branch
The service at Hampstead branch is very poor. We were showed two properties in the area by Luca Worley. There was no follow up after the viewings for feedback. He was unable to answer some questions during the viewings which was fine. He said he would find out but this did not happen. We had to contact him almost a week later to express our interest in the properties and follow up on the questions. Communication with him was not great. His emails were curt. I think Dexters could provide some basic training for their staff on communication and negotiation skills. I would certainly not recommend Dexters to any potential sellers or buyers. A very typical high street estate agent.
Chris · 8 March 2022
Agent replied · 23 October 2024
Dear Chris, I am disappointed to read your comments and sorry to hear you did not have a 5 star experience. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilotfirst class property management
Natasha is a very experienced operator who has looked after our flat diligently for many years, even before dexters. she and her team in wapping take problems away from us, which is ideal, and if they need to consult us, they normally have a suggested solution to the issues that crop up. equally they broker new rental agreements efficiently and treat tenants fairly
Michael · 20 October 2023
Agent replied · 23 October 2024
Dear Michael, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Dexters!
The team at Dexters is amazing! They have been advising me about my rental property for nearly two decades and I wouldn't work with anyone else. I'd like to give an especially big shout out to Bobby Nizzar & Natasha Cree for their recent exemplary work, but also to the rest of the team who work so hard behind the scenes. Thank you Dexters!
Sarah · 25 September 2023
Agent replied · 23 October 2024
Dear Sarah & Damian, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.