Trusted Agent profile · Lewisham

Conran Estate Agents Lee Lewisham reviews

★★★★★ Excellent

251 reviews across 2 platforms

118 Burnt Ash Road, Lee, London, SE12 8PU, Lewisham, SE12 8PU

Conran Estate Agents Lee's office in Lewisham, at 118 Burnt Ash Road, is rated 4.8 out of 5 across 251 reviews on two platforms, including 170 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

170

Reviews on Google

This office

Trustpilot logo

81

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Conran Estate Agents Lee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Google

Recently had an offer accepted, having had showings with Rob & Queen. They were able to organise and accommodated three showings and answered all of our follow up questions with the seller. They covered all aspects from a purchasing perspective which should give confidence to any sellers.

Alex · 28 November 2023

Agent replied · 23 October 2024

Dear Alex, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Lee office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rob and Queen provided exceptional assistance throughout the process of purchasing our first home. Their helpfulness, honesty, and professionalism were truly outstanding. We highly recommend them as estate agents.

Ram · 10 October 2024

Agent replied · 23 October 2024

Dear Ram, We really appreciate you taking the time to leave such lovely comments about Rob and Queen. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Very helpful during buying process!

Kusal · 5 August 2025

Agent replied · 10 October 2026

Dear Kusal, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Google

I found Rob and Queen to really helpful and understanding. I would highly recommend them agents as they work hard and appreciate the nuances of the area.

Yakeen · 10 October 2024

Agent replied · 23 October 2024

Dear Yakeen, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Team.

5/5

Trustpilot

Lucy!

I have the pleasure of working with Lucy, and I must say that she is always ready to help. Her quick response times have made a significant positive impact in my overall experience with Conran.

Luca · 20 May 2024

Agent replied · 23 October 2024

Dear Luca, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Sarah, Customer Relations Team

5/5

Google

Jay helped me buy my flat. Thanks Jay!

Samuel · 24 October 2022

Agent replied · 23 October 2024

Thanks for the 5* review Samuel - much appreciated. Regards Kelly

5/5

Google

Everyone at Conran was professional, friendly, and helpful. Always quick to respond to emails and take our calls. Queen supported us through the whole process as first-time buyers, and Rob helped step in when our solicitors were being unhelpful.

Glenn · 27 January 2024

Agent replied · 23 October 2024

Dear Glenn, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Lee office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Genuinely positive experience dealing with Conran Lee for purchasing our new home. They were always available whatever we required and instilled a confidence in us about the whole process which helped us to enjoy this important moment in our life. Would highly recommend.

Michael · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Conrans Estates Greenwich

I have known Conrans Lettings in Greenwich for many years and have always found Debbie Lewis helpful, friendly and quick to respond to queries. I feel fortunate to have had the benefit of her expertise and advice.

Gerry · 17 June 2025

5/5

Trustpilot

Friendly and reliable

I have a pleasure to be a client of this agency - communication is quick and clear, all requests are satisfied. Additionally want to mention Lucy, since she joined the company - things became even better! Highly recommend!

Andrii · 15 January 2024

Agent replied · 23 October 2024

Dear Andrii, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

Conran's have been great. Excellent customer service. They were friendly and professional, I would definitely recommend them. Thanks again Salvatore for all your help

Paddy · 15 September 2024

Agent replied · 23 October 2024

Dear Paddy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review fpr Salvatore . Kind regards, Sarah

5/5

Google

Conran helped us sell our flat and we would highly recommend them. Rob, Joelle and the rest of the team were very friendly and supportive throughout the whole process. We were really happy with how they photographed and promoted the flat for sale and they were very efficient and professional.

James · 24 October 2022

Agent replied · 23 October 2024

Hi James, Thank you so much for choosing Conran Lee to sell your home and also for your lovely review. Joelle and Rob are thrilled to have added value to the sale. Regards Simon

5/5

Google

Everyone at Conran was really helpful, supportive and engaged in the sale of our flat. Thanks so much!

Adam · 8 November 2025

5/5

Google

It has been a pleasure dealing with Salvatore. He is extremely professional and goes above and beyond his job role. He is open and honest and is always happy to help.

Exam · 26 February 2024

Agent replied · 23 October 2024

Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Kind and Reliable

I've been a tenant with Conran for 3 years. My agent Debbie Lewis has always been there for me. I will definitely recommend this agency to any of my friends.

Nathalie · 4 March 2024

Agent replied · 23 October 2024

Dear Nathalie, Thank you for taking the time to leave a lovely review regarding Debbie. Kind regards, Sarah, Customer Relations Team

5/5

Google

Conrans are selling a property for us in Lee. We have found their service to be prompt and efficient, and Rob Iommazzo in particular has gone out of his way to be helpful.

Joan · 28 December 2023

Agent replied · 23 October 2024

Hi Joan and thank you for your review. I am pleased to hear Rob and the team are delivering a 5* service. Regards Kelly

5/5

Trustpilot

Very professional and friendly service…

Very professional and friendly service from start to end, making every effort to take the sting out of house hunting, negotiation and completion. Highly recommend.

Matilda · 26 May 2024

Agent replied · 23 October 2024

Dear Matilda, Thank you for taking the time to leave a wonderful 5* review. The team will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team

5/5

Google

Efficient and enthusiastic estate agents. Jessica in particular was very responsive and it was a pleasure dealing with her. Overall I found two properties thanks to Conran Lee Estate agents over the past four years.

Virginie · 24 October 2023

Agent replied · 23 October 2024

Thanks for your 5* review Virginie - I'm delighted we were of assistance to you. Regards Kelly

1/5

Trustpilot

First Time Buyers

Myself and my Partner our in the process of looking to buy a house. We saw a really nice property with the Lee branch of Conran. Initially we got the impression the staff where somewhat disorganised but we thought nothing of it until we made an offer and this is where the service all fell apart. Having made an initial opening offer we were told we would receive communication from Conran requesting our best and final offer. This never happen and after 24hrs. We contacted Conran to be told on the phone that the branch manager had decided not ask interested parties for their best and final offers because he put off from the amount of work it would take and only sent the two highest offers to the seller. This is paraphrasing from the negotiator who we spoke with on the phone. Having obliviously flagged that we have not made a final offer Conran 48hrs later agreed to send our offer to the seller. Thankfully this was done and we followed that same old process of waiting to hear back. However this took another week. All in all it has taken two weeks from our initial offer to get final word from the seller and we can now draw a close to our saga with Conran. I would highly recommend chasing this estate agent every step of the way as they have a habit of saying one thing and doing another. This maybe normal when buying a house but as first time buyer our experience bidding for a house has been extra stressful and from what we can gather completely avoidable should the staff at Conan honor their words and communicate witch each other efficiently then the experience we had my have been a whole lot better.

N/A · 11 August 2022

5/5

Google

We bought through Conran Lee and I was impressed by their transparency throughout the process. Rob has informed us of critical information related to the property in advance rather than leaving it to later stages. All the other agents who showed us the property were friendly.

Ezgi · 24 October 2022

Agent replied · 23 October 2024

Hi Ezgi, thanks for the lovely review. It means so much to Rob and his team in Lee. Regards Simon

5/5

Trustpilot

Very good services provided by Conran…

Very good services provided by Conran throughout the tenancy. I would like to mention Lucy our property manager in particular who has been very helpful and kind at any time

Tristan · 18 December 2023

Agent replied · 23 October 2024

Dear Tristan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

We've been tenants with Conran for…

We've been tenants with Conran for three years now and they've always been really helpful. The online platform is really easy to use and we always get a prompt response to issues.

Meg · 24 October 2023

Agent replied · 23 October 2024

Dear Meg, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

I have been living in my property for 4…

I have been living in my property for 4 years already and I’m so happy with Conran. They really cares about me when I get issues. I recommend Conran 100%

Alejandra · 20 October 2023

Agent replied · 23 October 2024

Dear Alejandra, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Have been dealing with Nikki Moody - at Conran’s Lee branch, she has been awesome! Super proactive in helping me find and secure my dream property. Nikki really helped push things forward for me and always available at the end of the phone without making me feel like a stalker! Thank you so much!PositiveQuality

Lesley · 24 October 2020

Agent replied · 23 October 2024

Hi Lesley, thank you for your fab review. I am glad Nikki looked after you so well. Enjoy your new home and we are all here when you need us. regards Simon

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Conran Estate Agents Lee's Google reviews

Questions about Conran Estate Agents Lee Lewisham

Has Conran Estate Agents Lee won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estate Agents Lee, Lewisham won Gold.

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