Cubitt & West Lewes reviews

★★★★★ 5/5

Google

Sue & Robin (and all) - thank you so much for persevering and finding the right buyer for our home and also keeping our dream alive and getting us to the point of exchange. You are great at communication and keeping everyone up to date and on board. We couldn't be happier with the result and so pleased we came to you to sell and buy our home! We will always recommend this branch and never forget the efforts that were made. THANK YOU!PositiveResponsiveness, Quality, Professionalism

Katy · 25 October 2020

★★★★★ 5/5

Google

From Day one our agent not only assured us that she could sell our house but also assured us she would get a very good price. True to her word she had our house sold in 7 days,in fact we had a very good offer after only the second viewing. We were extremely happy with our agent and would recommend her to anyone thinking of selling their home. A very easy sale due to two tenacious women, our solicitor and our estate agent. Thankyou Sue.

James · 25 October 2020

★★★★★ 5/5

Google

Sue and Robin you were both superb and did what the best do. You communicated well and kept us informed of new properties and what was going on with the property we have bought, you were enthusiastic and very professional. Gary - The Fixer - who when the our purchase ( C&W were selling) was agreed he kept us informed, chased paperwork when necessary and knew what was required by everyone, he put the three other estate agents to shame. I cannot recommend Cubitt & West enough - and will only ever use them if i move again.PositiveResponsiveness, Quality, Professionalism

Karen · 25 October 2020

★★★★★ 5/5

Google

Cubitt & West did a superb professional job when acting on my behalf in selling my house. Their advertising campaigns resulted in 45 viewings and the property had good offers that were accepted. The first "sale" fell through as the chain collapsed. Cubitt and West were straight back on the case and resulted in a 2nd sale. Unfortunately that fell through due to the interest rate rises. Again Cubitt and West worked their magic and this time we went down the "modern auction" route. This 3rd sale was the charm and was completed successfully. My thanks and appreciation goes out to Gareth Doolan, Chris Bignell and Manager David Knox for their hard work, tireless efforts, professionalism and a superb outcome all round. I would definitely recommend Cubitt & West to anyone requiring the services of an Estate Agent.

Michael · 28 March 2024

★★★★★ 5/5

Google

I wouldn't know how else to describe this estate agency other than perfect, they have been by our sides throughout the whole process and given us 100% support- as first time buyers we definitely needed it! Both Sue and Robin are the most lovely and careing people and nothing is ever too much trouble for them, but that also goes for the whole of the Cubitt and West team. They have all made the house buying process run as smoothly as possible and advised us on making all the right decisions. Wether you are looking to sell or buy I would throughly recommend Cubitt and West for the most friendly, warm and helpful service out there!

Abbie · 26 October 2019

★★★★★ 5/5

Google

I would recommend Cubitt and West, in particular Sue, who is incredibly helpful, friendly and efficient. She is a complete star!

Jane · 25 October 2021

★★★★★ 5/5

Trustpilot

They always explain everything clearly

They always explain everything clearly, highlight the key points, and do everything very quickly. Thank you.

Anastasiya · 12 March 2026

★★★★★ 5/5

Trustpilot

Seamless process

Seamless process, never a problem arranging a number of re-viewing after offer was accepted and always accommodating with various surveys. All staff friendly and always helpful.

Warren · 6 December 2025

★★★★★ 1/5

Trustpilot

Haven’t asked for anything from them…

Haven’t asked for anything from them just keep getting mail after mail with nonsense. Wasting time money and planet. Absolutely useless

Gedas · 15 January 2026

★★★★★ 5/5

Google

It was a pleasure to have Gareth Doolan handle the sale of our property. He was always available when we had questions & dealt with the sale in a friendly & professional manner. Highly recommend

Sally · 27 May 2024

★★★★★ 1/5

Google

Currently selling a house. As we near completion Cubitt & West have now decided to charge us extra for a mistake they made and and go against the contract we have in place. AVOID using if you're trying to sell a property. Zero integrity.

Rich · 25 October 2023

★★★★★ 5/5

Google

Didn't sell or (yet) buy via Cubitt & West, but in my weekly chats with local estate agents about the state of the market, and related subjects, Susan at the Lewes branch was always spot on with helpful advice, was cheerful, and a general pleasure to deal with. I am hoping that if the right property does come up, it is one of theirs.

Richard · 26 October 2019

★★★★★ 5/5

Trustpilot

Excellent communication

Excellent communication from this firm. The team are very professional, customer focussed and supportive. Would not hesitate in using them for my next house sale.

Catherine · 22 August 2025

★★★★★ 5/5

Trustpilot

Great experience

From start to finish Cubitt & West listened to what we wanted and kept us informed at all points, ensuring a quick sale.

Fiona · 11 September 2025

★★★★★ 5/5

Google

Chris and Kaan disprove the idea that estate agents can’t be trusted. Both can be trusted. They were extremely responsive and gave sound advice. They helped us through the process with good humour and skill. Thanks

Cromarty · 25 October 2023

★★★★★ 5/5

Google

Alexandra and the team were very friendly and helpful in our search for a house to buy in Lewes.

Frazer · 25 October 2023

★★★★★ 5/5

Google

Can’t speak more highly of Cubitt and West. Gareth and Chris helped my father and I with the sale of his property. As this was linked to the sale of my own property things got very tricky at times but they were incredibly kind and persevered until we achieved our goal. Thanks guys, you helped a dream come true.

Debbie · 28 March 2024

★★★★★ 5/5

Trustpilot

Very good experience

Sam · 17 February 2026

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service, lack of communication,

Lorna · 14 January 2026

★★★★★ 5/5

Google

Chris and Kaan disprove the idea that estate agents can’t be trusted. Both can be trusted. They were extremely responsive and gave sound advice. They helped us through the process with good humour and skill. Thanks

Polly · 11 December 2022

★★★★★ 5/5

Google

Great service throughout in selling my Dad’s house. Excellent communication and regular updates. Staff couldn’t have been more helpful. Highly recommend this Estate Agent.

Lynda · 25 October 2023

★★★★★ 1/5

Google

I feel really disappointed of how they have treated me during the time I stayed with them I can’t even described how awful they have made me feel. Even if I expressed that to them not apologies received and they are forcing me to keep the contract active till Oct leaving me not options more than waiting to sale my property. Really childish and damaging way to work that can only work in their bad reputation as they already have a bad name in lewes. Many people have warned me against them, I just wish I would hear about it before I signed the contract with them I would not trust this branch in lewes as they lied and stop responding to my enquiries as soon as other properties were ranking better. Not professional at all and charging the highest commissions in my case Really bad experienceNegativeResponsiveness, Quality, Professionalism

Sussex · 25 October 2020

★★★★★ 5/5

Google

Excellent service, especially from Sue - despite our sale ending up being a long and tricky process. She was very determined throughout and several times came up with great ideas to get over the obstacles, and eventually got it/us over the line.PositiveQuality, Professionalism

Roger · 25 October 2021

★★★★★ 5/5

Google

The Lewes branch did a great job helping me sell my house. They were really active and responsive and gave me really good advice. I appreciated the way they supported me through what is always a stressful time and were absolutely on the case. J Lowry

Joanna · 28 March 2024