Trusted Agent profile · Lewes
★★★★★
260 reviews across 2 platforms
78-79 High Street, Lewes, BN7 1XN, BN7 1XN
Cubitt & West's office in Lewes, at 78-79 High Street, is rated 4.7 out of 5 across 260 reviews on two platforms, including 95 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Cubitt & West Lewes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewes.
Every review we hold for the Lewes office, from every platform, shown as written. First names only.
5/5
GoogleGreat service and support from Max and his colleague Sophie, very informative and gave helpful advice.
We greatly appreciate your positive feedback on the service provided by Max and Sophie. Thank you for sharing your experience with us.
5/5
GoogleCan't recommend this place enough. We're first time buyers and they were friendly and efficient from day one. Even when we had a few frustrating delays (which was out of their hands), it felt as though everyone was on our side and doing everything in our best interest. Special mention to Susan who was a rock all the way through and went above and beyond what I'd expect to help progress the sale. The only very slight criticism was that the solicitors they recommended were difficult to deal with at times but not a reflection on the branch itself. Overall would thoroughly recommend.
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West
5/5
GoogleIn my opinion you only really get a true sense of an estate agent when things get fraught and in this sense Cubitt & West Lewis office passed the test with flying colours. Thanks to Susan, in particular, for her professionalism which enabled us to meet an incredibly tight timeline to exchange. Her sense of humour isn't too shabby either. I don't think you would be disappointed if you appoint this office to facilitate your property transaction. Like all good estate agents, Cubitt & West do get busy so don't be averse to giving them a little nudge if timing gets tight.
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
5/5
GoogleGareth and Tina were super helpful right from the beginning. They helped us the whole way from viewings, to negotiations and then liaising with the seller during the sale. Thanks for all your help!
Hi Emma, Thank you for your kind review - we will pass this on to the team! We're delighted that you chose to sell your property through our estate agency. All the best, Cubitt & West
5/5
TrustpilotEffencent
After the completion, it let me know the key is ready 👍
We're so glad to hear that everything was ready for you! We appreciate your positive feedback of our services at Cubitt & West. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
3/5
TrustpilotIm not happy about the oven handle it…
Find it a bit unfair that the oven handle was cracked when we moved in to the flat and now is broken of and got to replace this
Thank you for your feedback, which is appreciated. If you have not done so already, we would encourage you to report this issue via the Tenant Hub so that it can be relayed to your Landlord. We can then take their instructions in respect of any repairs that they wish to agree to and arrange these with you. Please appreciate however that any repairs actioned will need to be with your Landlord's permission. Whilst we can facilitate arranging any works agreed, we are unable to authorise these without your Landlord's prior consent. Thank you again for your comments and we hope that the above is of assistance. Kind regards Cubitt & West
5/5
TrustpilotProactive Professionalism.
My thanks, especially to Laura for her proactive professionalism, as well as Derek, Rosie & the whole team at Cubit and West, Arundel, (West Sussex), for their patience during stressful times, clarity of communication and proactive service in securing a perfect buyer for my property where others had failed. After nearly two years, (with other agencies), it was Laura who sealed the deal at the asking price, no chain, no fuss, everybody happy - especially me! Thank you, Laura.
5/5
TrustpilotPro-active and accommodating
Alia was very pro-active in her response to our request and went out of her way to accommodate two viewings at short notice. We felt she really wanted to help us. She was cheerful and helpful.
5/5
GoogleI approached Adam Barclay from Cubitt & West to discuss selling my property who referred me to Susan from the Lewes branch. She came to my house to discuss the marketing . She was very helpful so I decided there and then to go ahead and the property has now duly sold . I would also like to thank Garry Wheeler , the sales progressor for his weekly updates.Overall a fantastic experience.PositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
5/5
TrustpilotFirst experience.
Very professional and helpful advice.
We are so glad to hear that our advice was both professional and helpful for you at Cubitt & West Horsham. We truly appreciate your positive feedback. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
5/5
GoogleI have been so lucky to have Gareth help me buy a house. He has consistently given me good advice and always kept me up to date. He also responds to emails and calls quickly and is prompt when meeting up for a viewing. Gareth is a genuine person and is experienced which is what makes his advice so valuable. Thank you Gareth.
5/5
GoogleVery professional service from start to finish. A refreshing change to find an agent who wants to sell a house and is proactive in finding a buyer that actually fits perfectly rather than putting a listing online and doing not a lot else. Tina and Chris at Lewes had lined up 6 viewings within 24 hours of going to market, all of which had available funds and were ready to go, which was exactly what I had asked for. They did all viewings, quickly negotiated a sale at a figure we were happy with, and I was really impressed with the amount of continued momentum the team kept up to advance completion without any need for chasing up on my part. Particular praise goes to Chris, friendly and professional and I felt he really was acting in my best interests. I highly recommend them as agents if you have a house to sell.
Morning Cherrypie, Thank you for your very detailed review, we really appreciate you taking the time. We're thrilled to hear that you had such a positive experience with Tina and Chris at our Lewes branch. It's fantastic to know they were able to line up viewings so quickly and get the sale price you were looking for. Best wishes, Cubitt & West
5/5
TrustpilotHannah Brasier is brilliant
Hannah Brasier is brilliant. Always helpful and efficient and keeps a calm head in a crisis.
5/5
TrustpilotOutstanding Customer Service
I’ve been looking to buy somewhere in Brighton for over a year and interacted with a range of sales agents. None are like Deborah Collins from the Home X development. Her knowledge, rapport, friendliness and importantly, proactivity made enquiries and interactions such a positive experience. Now after a year I'm finally purchasing a property (that surpassed my initial expectations) in Brighton and that's down to Deborah.
5/5
GoogleWe recently sold our house in South Chailey and Cubitt & West, Lewes, dealt with the marketing. We had a super service from all of the staff especially Gareth and Chris and the former manager David. We would certainly recommend this estate agent. They were professional and friendly and kept us informed of all developments in what was a very difficult market.
5/5
TrustpilotAbi Valentine-Rugg is a star!!
Abi Valentine-Rugg is my point of contact and she is an absolute star!
5/5
GoogleWe were really happy with our experience buying a home with Gareth at Cubitt and West. It was a tricky process as we lived overseas at the time, but Gareth went above and beyond to not only show us multiple homes but also Lewes. He really understood what we were after and we couldn’t be happier with the result. We recommend.
5/5
GoogleExcellent service throughout the whole process. Sound and realistic advice, always available and great communication. Although I was selling a small price at the lower end of the market, I was treated with the same level of service as if I were selling a mansion! I would thoroughly recommend them if you really want to sell your property. They are a league above some of the other estate agents in Lewes I have experienced!
Hi Amanda, Thank you for your kind review - we will pass this on to the team! We're happy to hear that our team provided you with an excellent service. All the best, Cubitt & West Lewes Estate Agents
5/5
TrustpilotThank you Cubitt and West!
I cannot thank Cubitt and West enough for helping me with my sale. They got me over the line when I thought I was never going to sell. They are warm, friendly, compassionate and above all, they care about you and the property. They are not in it for themselves, the are wholly working for you. I will be forever grateful to them and would highly recommend. Thank you Cubitt and West.
5/5
TrustpilotC&W's Cranleigh branch .
C&W's Cranleigh branch have sold my house for me. Dealing with Kerry-Ann, Claire and the rest of the team has been great from the word Go, making you feel that you're in safe hands. They're always happy to answer your questions and put your mind at ease. They appear to have a bit of drive that some of the local competitors seem to be lacking.
5/5
GoogleWe had a great experience using Cubitt & West, particularly Gareth who was helpful during the process, would highly recommend them to anyone looking to move house.
Hi Ben, Thank you for leaving a review! It's great to hear how positive your experience has been and how helpful Gareth was throughout the process. Best wishes, Cubitt & West.
4/5
TrustpilotCubbit and west is a great company and…
Cubbit and west is a great company and weve really had good experiences.However, when it comes to fixing issues in the house, response has been poor. Some issues have lingered over a year without anything being done, even whe they come for routine chexks and the issues are raised again, notes are taken but not action.
5/5
TrustpilotOutstanding Service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I have been with Cubitt & West for 25 years, and throughout this time the service has always been excellent. Marc, my main contact, has been a real pleasure to work with. He liaises seamlessly with my tenants, negotiates with professionalism, and always responds quickly and thoroughly to all my questions. His support, dedication, and friendly approach have made the whole process of letting and managing my property stress-free. I truly value his commitment and couldn’t be happier with the service he provides.
5/5
TrustpilotExcellent
Ava, Ruby and Ciaran were so helpful and kind. They helped me every step of the way to get my dream home. I am so grateful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Cubitt & West Lewes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewes.
