Trusted Agent profile · Letchworth Garden City
★★★★★
1,793 reviews across 2 platforms
Works Road, Letchworth Garden City, SG6 1FR
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Letchworth Garden City, at Works Road, is rated 4.9 out of 5 across 1,793 reviews on two platforms, including 236 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Letchworth Garden City.
Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.
5/5
GoogleZac and Lauren were great help to me and gave me a lot of support and I would use cinch storage again given the chance
Hi Yuji - we are so pleased to hear you have had a great experience with us, thank you so much for this 5* review! We hope to see you again soon!
5/5
TrustpilotJASON is the Best 👍😉
Jason on Leighton Buzzard was excellent and helpful from start to finish...10 stars. I would highly recommend him and Cinch.
Thank you for an amazing 5* review. I'm so pleased we could help from start to finish.
5/5
TrustpilotVery professional and welcoming
Very professional and welcoming, service was very efficient. Clean establishment
5/5
TrustpilotMatthew was brilliant
Matthew was brilliant, very polite, very attentive and all round great service so far. Thanks Cinch!
Hi Steve,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch storage Bicester
Cinch storage Bicester is Very clean/dry and secure. Great prices and services. Really helpful staff. Definitely recommend.Thank you
Hi Mohamed,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleLauren and team have been excellent. The storage facility is excellently set up, and the long opening hours are super useful!
Hi Thomas, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotExcellent service at Cinch Leighton Buzzard
Cinch Leighton Buzzard are such a great team to deal with. Jason has looked after us amazingly from day 1, he and Matthew always go above and beyond, answering questions, problem solving and always ready with a smile, a wave and a chat if they have time. No competitors have come close for price and convenience. Definitely recommend as an excellent storage solution.
Hi Michaela,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotBest storage around
Great place - great staff especially Gosia - so helpful and professional. The units are clean dry and secure - best in the area for sure.
Hi Frank, Thank you so much for your review of our Newmarket store and team. We really appreciate you taking the time to give us feedback on our team and store! We hope to see you again soon! Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotThe team in Letchworth were brilliant
The team in Letchworth were brilliant, always smiling always very helpful. Storage was very useful for what I needed.
Hi Marie,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotGreat team at Letchworth
Great team at Letchworth. Sally was my main contact but she, Lauren and Becky were all professional and pleasant offering great customer service. Very responsive and efficient. Knowledgable and flexible with my particular needs. Would highly recommend.
Hi Caroline, thank you for your lovely 5* review. We at Letchworth strive to make storing as easy as possible.Best wishes,Sally, Lauren & Becky
5/5
GoogleVery polite and friendly by the front desk, quite simple and straight to the point with great services and quick answers thanks Robyn :)
Hi Charlie, thanks so much for your 5* review - we are very happy to hear about your experience!
5/5
GoogleAll the staff, but particularly Mollie, are really helpful, friendly and actually care about customer service, which makes a nice change in this day and age! Facilities are good and the price is competitive.
5/5
TrustpilotVery helpful and friendly staff
Very helpful and friendly staff, Nav is a top bloke.Easy access, clean and secure.
Hi Colin,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotI have had a fantastic experience with…
I have had a fantastic experience with Cinch Storage in Leighton Buzzard. I have shopped around and settled with Cinch. Jason helped me sort it all out, find the right size, quote and all aspects of placing my belonging safely with them. He talked me through insurance and costs honestly and openly. The storage itself is safe, clean, dry and accessible. I get notifications in good time for their planned maintenance time, when closure is expected. Otherwise, I can come and go as I please, at any time. All paperwork on entry and exit were effortless, quick and fair. I thought 6 months initially what I needed but my circumstances made it 11 months. Matthew and Emma conducted my exit and they were also helpful. Thank you, Jason and Cinch Storage for helping me through a very difficult time in my personal life. Very highly recommended.
3/5
TrustpilotOut of date website availability
Company’s website was out of date with current availability. Allowed me to drop a deposit on reserving a unit that was never going to be available when I needed it.Their confirmation email was also from a no-reply email they suggested I should reply to if I had any issues. That reply bounced of courseThankfully they were quick to respond to my call and send me a refund on the deposit
Hi there,Thank you for your feedback. We sincerely apologise that your experience online was less than perfect and we passed that information on immediately to our team who are working on redeveloping entire areas of our website to make the user experience much better for all of our customers. Thank you again for your time and feedback and we hope to see you again soon. Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotFrazer was so helpful and cheerful he…
Frazer was so helpful and cheerful he helped us through the whole experience as it was our first time using storage facilities , I would definitely recommend Frazer , he is an asset to CINCH
5/5
TrustpilotGreat service and reasonable prices
Cinch was recommended to me by a biz neighbour. I’ve had my unit for around 6 months. I love the fact I can just come and go anytime of day.Lovely friendly staff. I’ve just given it up as I no longer need my unit but the whole process was seamless. Prices very competitive, offers on units alot if the time. I wouldn’t go any elsewhere now if I needed another one.
Hi Kim,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotHad a great experience
Had a great experience, Gosia was a massive help, would definitely use this again and recommend to friends.
Hi Jordan,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotI had a great experience with Cinch…
I had a great experience with Cinch Storage in Woking.Great, helpful and friendly service. The team- Craig, Francesca and Elton were always amazing at meeting my requirements and needs. Highly recommend Cinch Storage in Woking.
5/5
GoogleSuper nice team, and such a simple process, being this was the first time I have used a storage space, they were so informative and the prices worked really well for us…defo reccomend!
5/5
Trustpilotcalm helpful and adaptable
helpful with constructive advice. It was easy to talk to someone on the phone to reserve a container. My removal people were able to view it for suitability before unloading and when they weren't sure if it would be big enough we were given a sensible arrangement to find us space. The staff were all professional and friendly. The access is extremely good. With your own codes you can call in as and when you need.Trollies are available for moving boxes in and out although I think my removal people would have liked some larger ones to be available. Reassuringly calm durint a stressful activity.
5/5
TrustpilotI'm really impressed with the layout of…
I'm really impressed with the layout of this storage facility, they have front and rear access / lifts and it's very secure. Abbass the gentlemen who helped us was very polite and informative , he personally showed us every stage of the process and we left feeling very happy with the overall service, we would definitely recommend this cinch storage facility.
Hi Gary,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotGreat customer service from the team at…
Great customer service from the team at Cinch.So helpful in finding the optimum size storage unit for us and flexible to our changing needs.Special thanks to Jason and Aaron.
Thank you Dawn for the great review. We think Jason and Aaron are fantastic and we are thrilled you do to!Best Wishes, Cinch Storage
4/5
TrustpilotBooked 250sq for a house renovation
Booked 250sq for a house renovation. Information and site visit generally was good (spoke with Abass) , some misunderstanding/miscommunication on size seen vs when booking, however all-in-all good. Storage unit 1st floor booked with easy access to lift, nice and clean unit - got booked in, payment setup, getting codes to access site very easy.So far so good.
Wow! Thank you for sharing your wonderful experience with us on Trustpilot. We're incredibly grateful for customers like you who take the time to spread the positivity
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Letchworth Garden City.
