Trusted Agent profile · Letchworth Garden City
★★★★★
1,793 reviews across 2 platforms
Works Road, Letchworth Garden City, SG6 1FR
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Letchworth Garden City, at Works Road, is rated 4.9 out of 5 across 1,793 reviews on two platforms, including 236 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Letchworth Garden City.
Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.
5/5
TrustpilotVery happy with the service provided
Very happy with the service provided, very friendly helpful staff thank you to Matthew at the Leighton Buzzard branch for making me feel relaxed about using this service I would recommend this company to all my friends and family again thank you Victoria caslin
5/5
TrustpilotCinch storage Chippenham is a great…
Cinch storage Chippenham is a great facility Andrew and Paul are really welcoming making it a great experience
Hi Claire,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotNijole was extremely helpful and…
Nijole was extremely helpful and friendly, explained everything perfectly, would highly recommend the cinch self storage at New Market
Hi Chantelle,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotThe professionalism is great
The professionalism is great . Everywhere is nice clean and tidy.And the staffs are great people
Hi Frank,Thank you so much for your wonderful 5* review of our Enfield store and team!We really appreciate your business and hope to see you again soon.Sincerely,- The Cinch Self Storage Team
5/5
TrustpilotVisited Letchworth store today for…
Visited Letchworth store today for advice about storing in the future. Leah and Lauren were excellent, really helpful and attentive. Top rate customer service!
Hi Baylie,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotThe experience of using Cinch was…positive
The experience of using Cinch was positive and good. The staff were extremely helpful and friendly which made the experience less stressful. I would highly recommend using this facility.Jason made the whole booking in process easy and was on hand to answer our questions.
Thankyou for an amazing 5* review Kelly. It was a pleasure looking after you, We always strive to make storing as seamless & effortless as possible.
5/5
TrustpilotFlawless experience
Flawless customer experience. Andrew was fantastic from the first meeting and kindly sorted us out a storage locker when we were up against it, time-wise. I would HIGHLY recommend the Chippenham branch if you’re in need. Great service and excellent facilities.
5/5
TrustpilotWe moved from lock n store as they were…
We moved from lock n store as they were way over priced, the team at Gillingham were brilliant and so helpful. We would definitely recommend to anyone.
Hi Andrew,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleAbsolutely phenomenal. Helped us enormously, great customer service and fantastic people working here. Lauren is a star!! Helped me so much with everything when we started up. Highly recommend.
Hi Kat, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotI am using Leighton Buzzard branch.
I am using Leighton Buzzard branch.. My experience with the service especially Jason the Manager was nothing but the best. Jason was everything that you would look for when it comes to customer care. I will recommend the facility for storage without hesitation..
Thankyou for an amazing 5* review Mary. We always try to be as helpful as possible and I'm glad I could help make your storage experience a Cinch..
5/5
TrustpilotWe had a wonderful experience with…
We had a wonderful experience with Cinch. The discount was much appreciated and Matthew was very helpful and friendly - he explained the process clearly, showed us round the storage unit and was very understanding of our situation. We would highly recommend!
5/5
TrustpilotThank you to Craig and Francesca for a…
Thank you to Craig and Francesca for a great experience. They have been so helpful with everything having never used self storage before. They helped us pick the size and made explained the process really well. Many thanks
5/5
TrustpilotExcellent storage facility,Nigel was…
Excellent storage facility,Nigel was always on hand to help if needed. Five star!
We’re grateful for your 5-star review! Thank you for supporting our local business and taking the time to share your feedback.
3/5
Trustpilotstaff helpful
I had to put my furniture in store during a house move. No one helped choose what size unit I should use, I don't know if that would be up to the removal firm or me but I have idea on cubic dimensions. Over the phone I was advised to pick a size and paid for it. On moving day, it turned to be only half what I needed, so I had to book 2 extra small units. The staff were very helpful but that was the best they could as no more large ones were available. I didn't visit the facility so can't comment on that. Furniture all eventually arrived with no problems due to Cinch.
Hi Jean, Thank you for taking the time to provide us with feedback. After speaking with Lauren, our Letchworth store manager, this review was for the removals company and not for Cinch Self Storage. We hope that you were able to resolve your dispute with them and if you need anything storage related, please don't hesitate to reach out to the team, they'd be happy to help you out. Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotVery straight forward process helped by…
Very straight forward process helped by Lauren at the letchworth Branch, she was very helpful with a great attitude. A credit to the company.
Hi Ollie,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleSeamless service. Kevin and Rio were very helpful and professional during the setting up and ending of my agteement.
5/5
GoogleBrilliant staff. Extremely helpful and quick to help with any issues. Highly recommend!
5/5
Trustpilot5/5 Would definitely recommend!
We’ve had a fantastic experience with Cinch (Brighton). Really friendly and knowledgeable staff; clean, secure and well maintained storage spaces; everything you need to make storing as simple as possible - loading bays, trolleys, boxes, dust covers, padlocks etc. We had no idea what size area we needed so popped in and were given a tour of the spaces which was super helpful. You also get given your own security code so can access your unit outside of office hours at no additional cost which was unexpected. I couldn’t recommend them more highly!
Thank you for your awesome 5* review of Cinch Brighton Lucy. It was a pleasure to organise your storage for you.
5/5
TrustpilotCinch - Chippenham is FAB!
Andrew at the Chippenham branch was lovely! Friendly and helpful, and made the whole process so easy for us. Would recommend Cinch - Chippenham to anyone looking for a good, safe option for storage. Big thank you to Andrew, you were phenomenal!
5/5
GoogleClean, easy access. Superb service, excellent team, thank you Rio!
5/5
GoogleFantastic staff, great location. Friendly and amazing. Thank you Gosia and Lauren, both a credit to the company
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotHi there I'm very happy with the…
Hi there I'm very happy with the service the prices are great the ladies Fatima and Jamie were both really lovely and very helpful and even made me a lovely cuppa tea so definitely will be recommending them to people in the future
5/5
TrustpilotAndriana and Ed helped me in a real big…
Andriana and Ed helped me in a real big way they went out of their way to get me a bigger unit their service is fantastic and amazing 101%. when the right office came available they made sure to inform me straight away . Facility is always clean and tidy the layout of the store is great. I’ve had no regrets moving to cinch with my business. Many thanks Andy
5/5
TrustpilotStuart for the win!
fantastic customer service!!I’ve been calling around a lot of storage units in Brighton for the best rate & more than that, not only did Stuart help, he did it with such kindness and lots of laughter!! Couldn’t be happier with the service I’ve received and look forward to being a long term customer with Cinch, subject to Stuart not going anywhere 🤣 Stu- Thankyou, you kind soul!
Hi Jessica,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Letchworth Garden City.
