Trusted Agent profile · Letchworth Garden City

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Charter Whyman Letchworth Garden City reviews

4.9

★★★★★ Excellent

310 reviews across 2 platforms

37 Station Road, Letchworth Garden City, SG6 3BQ

Charter Whyman's office in Letchworth Garden City, at 37 Station Road, is rated 4.9 out of 5 across 310 reviews on two platforms, including 267 Google reviews rated 4.9.

Google logo

4.9 / 5

267

Reviews on Google

This office

Facebook logo

5.0 / 5

43

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.

5/5

Google

Brilliant from start to Finish. We could not be happier with the service we received from everyone at C …

Mark · 9 July 2025

Agent replied · 9 July 2026

Dear Mark & Claire. Thank you so much for your lovely review. Can't wait to see what your plans are - welcome to Brereton - you know where to come for a cuppa

5/5

Facebook

I have no doubt that when a buyer and seller are committed to the same outcome, life for an agent can be straightforward. When serious problems arise however, a serious agent is a must. We cannot thank Charter Whyman enough for their professionalism, advice and support through what was a traumatic experience, but ultimately leading to a very satisfactory sale. Thanks in particular to Andrew for his hands on approach, and Danny for helping throughout the process.

Gerry · 13 December 2021

Agent replied · 10 September 2023

Thank you so much for your very kind words. I will thank Danny and the team on your behalf and I hope you have a wonderful Christmas 😀

5/5

Google

We bought a house that was listed by Charter Whyman (and therefore we weren't their customer / client). We really didn't expect much engagement with, or help from the seller's estate agent given that they're engaged by the seller. …

Andrew · 8 October 2024

Agent replied · 26 August 2024

Thank you Andrew for the great feedback. We hope you and April are enjoying your lovely new home.

5/5

Facebook

Charter Whyman were very responsive throughout the process of selling our house and worked proactively with the buyers, solicitors and other parties to ensure the chain moved quickly and with minimal stress. Having a walk through video and excellent photos done was key to driving interest in the property. Charter Whyman were also very good at ensuring that they matched us with the right buyers. Our property sold after the second in person viewing. They also price matched other local agents for us. I would thoroughly recommend them.

Simon · 16 April 2021

Agent replied · 10 September 2023

Thank you very much Simon for your kind words and I will make sure that your comments are passed on to the team. Best of luck in your new home 😀

5/5

Google

We recently purchased a house through Charter Whyman and couldn’t be happier with the service we received. Both with the viewings from Johnathan and Danny, but most importantly the support and guidance given by Andrew. He helped navigate …

Adventure · 8 October 2024

Agent replied · 24 October 2024

We are so pleased that you are settling into your lovely new home. Many thanks for the positive feedback.

5/5

Facebook

We were very happy with the service we received from Charter Whyman. Everyone in the team was great, from valuation to marketing to conveyancing. Simon priced our house well, and it sold within a week to a quality buyer. They followed up with the sales process and were always happy to answer my questions about the progression. Our chain needed to exchange contracts on a certain date, and Andrew did an stellar job of chasing down quite a few loose ends to ensure we met our deadline. From start to finish, everything went smoothly to minimise the stress of a house sale. As far as we are concerned, the Charter Whyman team provide an exceptional service.

Rionach · 4 October 2020

Agent replied · 8 May 2026

Thank you Rionach for you very kind works.

5/5

Google

The service on the sale of our property was outstanding. Magdalena was absolutely amazing. I do not think she could have done any more to ensure our sale went through.

Maxwell · 23 March 2021

Agent replied · 18 October 2023

Thank you Max, its nice to read that all went to plan.

5/5

Google

Excellent service from start to finish, thank you Magdalena especially for all your help, great people to deal with, professional, knowledgeable and very efficient

Leah · 23 March 2022

Agent replied · 18 October 2023

Thank you Leah, all the best from the sales and lettings team

5/5

Google

The rental team have been fantastic all the way through from viewing a property to now living in it. Ines Filipczuk is our Property Manager and she's excellent. We feel well looked after. She communicates everything clearly, checks up when maintenance is needed, before and after the jobs are done and is totally reliable. Thank you Ines!PositiveResponsiveness, Quality, Professionalism

Deborah · 27 August 2021

5/5

Google

Delighted that we chose Charter Whyman to market our home. Very professional in the sale of our property, with all the team extremely helpful, friendly and always available with feedback and updates. Special thanks to …

Anthony · 11 October 2024

Agent replied · 24 October 2024

Thank you Anthony for the review and best of luck with the new home.

5/5

Facebook

Andrew and Mathew kept us informed during all phases of the sale of our house with weekly updates. A very professional and friendly team, no questions seem too trivial. I would definitely recommend

Graham · 16 January 2020

Agent replied · 18 October 2023

Graham and Julie, thank you for your very positive comments. I am so pleased that we were able to help you move to your lovely new home. Please thank Julie again for the wonderful cake and I will definitely take you up on that round of golf!

5/5

Facebook

Charter Whyman are a very professional and friendly company to work with. From introducing us to the area and quickly establishing our requirements, to keeping us up to date with new houses on the market, showing us round and then guiding us through a very difficult sales process, due to a huge chain. Charter Whyman and their staff were a pleasure to deal with and I would recommend them to anyone looking to buy a house in Letchworth and the surrounding areas. Thank you Charter Whyman!

Jenny · 23 January 2020

Agent replied · 10 September 2023

Paul and Jenny. Thank you so much for your wonderful feedback. I agree with you that the sales process was a little tricky, bearing in mind there were six separate houses involved in the chain! However, once we received that call from your solicitor confirming that you had exchanged contracts, we were all so thrilled for you. I hope you are now settling into Letchworth Garden City life.😀

5/5

Facebook

Charter Whyman were excellent at handling our purchase, especially as we moved over the Christmas period. Everything from the first viewing at our new property handled by Danny, all the way through to the care and attention lead by Andrew; we thoroughly recommend using this top performing estate agents. The while team did everything in their power to take charge of the entire process which made the transition of homes incredibly smooth, plus communication was impeccable. Thoroughly happy with this amazing service.

Alex · 15 January 2020

Agent replied · 10 September 2023

Hi Alex, Thank you so much for taking the time to comment on your positive experience with Charter Whyman. I have passed your kind words onto the team and we all hope that you are enjoying living in your lovely new home 😀

4/5

Google

Thank you to Salim and Trupti for taking care of our home that we currently let through Charter Whyman. We know our property is in good hands.

Camilla · 23 March 2021

Agent replied · 18 October 2023

Thanks Camilla for your nice review.

5/5

Google

Cannot recommend Charter Whyman enough! Friendly and professional team who go over and above with their service. Communication has been excellent throughout, which sadly I cannot say for the rest of the chain. …

Natalie · 8 October 2024

Agent replied · 29 April 2024

Thank you Natalie and Nick for the amazing review.

5/5

Facebook

Would highly recommend CW. There are so many agents to choose from now in Letchworth but the team and service we received for ourselves and our buyers was excellent. We had some issues with the first buyer through no fault of their own and the house was sold again within a week. The end to end service we received was professional, supportive and responsive. Thank you to all the team in Letchworth for helping us through the process.

Pete.Gill · 17 January 2020

Agent replied · 10 September 2023

lol

5/5

Google

Had a viewing with Jonathan and was incredibly impressed with his local knowledge and ability to understand our position. He was warm, passionate, and guided us perfectly in getting to know the area. Was one of the best estate agent experiences I have had.

Chris · 23 March 2024

Agent replied · 18 October 2023

Chris, thank you so much for the amazing feedback. I will make sure Jonathan gets to see it!

5/5

Google

We have recently purchased a house through Charter Whyman. The whole process from viewings through to the level of customer service and keeping us informed of developments along the way as been exceptional and I wouldn't hesitate to recommend them. Friendly, informative and professional.

Karen · 23 March 2024

Agent replied · 29 April 2024

Thanks so much for the kind words Karen.

4/5

Google

Easy to find but on race days, apart from a few cones on the road there doesn't seem to be any marshalling going on. Not like at other circuits anyway so may be an issue when mega busy.

R · 9 July 2024

Agent replied · 9 July 2026

Hi thanks for the review but I think it was meant for another company. We are a UK based Estate Agents but the photos and review seem to be for a distribution company in the US

5/5

Google

I used Charter Whyman for a long term rental and they were great. In particular Trupti Mahida-Dicocco who went above and beyond.

Tim · 18 October 2021

Agent replied · 18 October 2023

Thanks Tim for your great words.

5/5

Google

Excellent service from start to finish. Professional, friendly and courteous, kept me well informed throughout the process. Thank you.

Janine · 23 March 2025

Agent replied · 24 October 2024

Hi Janine, thank you for the review and a BIG thank you for the lovely box of biscuits 😊 …

5/5

Google

A polite and professional group of people. As a landlord, I find the property maintenance team very good. Majority of my dealings have been with Trupti, who is consistently supportive and always follows up on her next steps. Good to know Trupti is looking after me as well as the best interests of my tenants.

Paul · 23 March 2021

5/5

Google

Charter Whyman handled the sale of our house. They were great to deal with - had time to talk, were not pushy and gave us advice throughout the process. They helped us get the right price and buyer. Magdalena as the sales progressor really helped keep the sale process moving, invaluable. Definitely recommend. Thank you!

Oliver · 23 March 2023

Agent replied · 18 October 2023

Thanks for the great review Oliver - we all wish you all the best in your new home. CW

5/5

Facebook

Simon, Andrew and Dan were excellent with they sale of the house Well done guys / team Thank you all very much

Peter · 15 December 2020

Agent replied · 10 September 2023

Many thanks Peter, it was a pleasure working with you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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