Trusted Agent profile · Letchworth Garden City

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Charter Whyman Letchworth Garden City reviews

4.9

★★★★★ Excellent

310 reviews across 2 platforms

37 Station Road, Letchworth Garden City, SG6 3BQ

Charter Whyman's office in Letchworth Garden City, at 37 Station Road, is rated 4.9 out of 5 across 310 reviews on two platforms, including 267 Google reviews rated 4.9.

Google logo

4.9 / 5

267

Reviews on Google

This office

Facebook logo

5.0 / 5

43

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.

5/5

Google

I bought, Rented out and Sold my house in Letchworth through Charter Whyman and throughout my 6 years with them they have been very helpful and accomodating with all my needs that came up. Trupti, Salim and Magdalena were all very good at their job and made my life easier through each of the processes. Thanks. Ollie Giardino

Ollie · 23 March 2022

Agent replied · 18 October 2023

Great to have helped you Ollie and thank you for the opportunity to sell and manage your property, we wish you all the very best

5/5

Facebook

We found the process of selling our property through Charter Whyman to be very simple and stress free. They provide a very professsional service and the viewers were filtered to remove time wasters. We received 3 offers at the asking price within a week. Special thanks to Magdalena Lora who was excellent throughout the process. Happy to recommend them.

James · 20 January 2022

Agent replied · 10 September 2023

Thanks again James! Really pleased to have helped you

5/5

Google

Absolutely first class, professional, service. We were kept informed throughout the whole of the sales process. I would have no hesitation about using Andrew and the team again for any house sale.

Ian · 23 March 2024

Agent replied · 18 October 2023

Ian, thank you so much for the lovely review. The property is a very special home and the new owners are so happy with their purchase!

5/5

Google

Recently found a place to rent through Charter Whyman. Nicola and Tammy were fantastic throughout the whole process. Great customer service, happy to answer any questions and made the whole process a breeze from the initial viewing, right …

Stephen · 8 October 2023

Agent replied · 18 October 2023

Thank you Stephen for the great review - I will pass your lovely comments onto Nicola and Tammy.

5/5

Google

Would definitely recommend, mainly due to Jade, who supported us throughout the process; she went above and beyond to keep things moving with our purchase and we were very grateful!

Martha · 21 December 2025

Agent replied · 21 July 2026

Thank you for your recommendation! We are so happy to hear that Jade was able to provide you with exceptional support throughout your purchase process. Your satisfaction is our top priority and we are grateful for the opportunity to assist you.

5/5

Google

Very professional and nice people, during the whole process they were very responsive to any little query I had. I was weary of renting a house based solely on video tur, but the property was exactly as described. Thank you Trupti and Alex for your professionalism and care, and keep it up, you are doing a great job!

Georgiana · 23 March 2021

Agent replied · 18 October 2023

Thank you Georgiana, it nice to read your lovely words.

5/5

Facebook

We've recently bought and sold our home(s) through Charter Whyman and were delighted with the service they provided. The sale of our last home was complicated for completely unrelated reasons, but CW's communication and professionalism throughout, was second to none. Particular thanks to Andrew, Harry and Joel for all their hard work throughout the process. We wouldn't hesitate to recommend Charter Whyman to anyone.

Natalie · 12 March 2019

Agent replied · 10 September 2023

Thank you so much for your lovely feedback Natalie! We hope you are now starting to settle into your new home 🏠

5/5

Google

Absolutely brilliant customer service and a very good example of polite and helpful staff. William was fantastic.

Alex · 23 October 2025

5/5

Facebook

Just purchased a property via Charter Whyman and I can honestly say from start to finish we were extremely happy with their service. Daniel was fanstatic in helping us secure our dream home, as well as Magdalena in progressing our purchase! We are super excited to be in our new home in time for Christmas! Thanks again!

Lauren · 15 December 2020

Agent replied · 10 September 2023

Thank you Lauren for your very kind words.

5/5

Google

We rented our house through the Letchworth Garden City branch and dealt with Alex. He always got back to me very promptly ad sorted out any issues we had. He certainly went above and beyond compared to every other estate agent I have had dealings with. I would thoroughly recommend.

Sennett · 23 March 2022

Agent replied · 18 October 2023

Dear Sennett, thats great to know.

5/5

Google

We have just sold and bought a house through Charter Whyman. I cannot put into words how excellent Magdalena Lora is, the senior sales colleague. We ended up as part of a more complex sale and purchase chain, and Magdalena made it her …

Rachel · 8 October 2022

Agent replied · 18 October 2023

Thank you so much for the nice words - we wish you all the best in your new home. CW

5/5

Google

Trupti was incredibly helpful in finding us a place to rent. She was given a very tight time frame and even after the first house we found fell through she found us another. The prompt replies to messages and attention to any concerns have continued even though we’re now settled into our new home.

Rhianna · 23 March 2021

Agent replied · 18 October 2023

Thanks for the nice words Rhianna, we wish you all the best.

5/5

Google

WOW! What an absolute pleasure the team at Charter Whyman have been throughout my house purchase. Danny was incredible, thank you so much!

Tom · 23 March 2024

Agent replied · 28 November 2023

A pleasure to help you secure the property Tom, all the best in your new home! - Danny :)

5/5

Google

Charter Whyman acted for us in the sale of our property. The sale was subject to various delays due to issues with other parties in the chain below. Magdalena was absolutely fantastic in pushing the parties to keep the transaction moving …

Glynn · 8 October 2022

Agent replied · 18 October 2023

Many thanks Glynn for your lovely comments.

5/5

Google

Five star experience dealing with the property management team at Charter Whyman. Trupti, in particular, has been absolutely wonderful to deal with, having gone above and beyond to help us out with each issue we have come across, and in a timely manner. Thank you Trupti!

Olivia · 23 March 2022

Agent replied · 18 October 2023

Dear Olivia, thats lovely to read, thank you.

5/5

Google

I completed within 2 months of my first enquiry right until getting the keys- 100% would use Webbs again. Communication is amazing, would let me view as many times as I wanted. They didn’t push hard for sales or money like some estate …

Amy · 9 March 2026

5/5

Google

Excellent Service provided by Charter Whyman. Always punctual and thorough. Dealing with a range of issues that take the hassle out of renting. Salim and the team go above and beyond other agents in providing a service that is both understanding and communicative. Local knowledge is second to none. Keep up the excellent work guys!

Monty · 19 October 2018

Agent replied · 18 October 2023

Thank you Monty for your lovely feedback.

5/5

Google

We are extremely happy with Charter Whyman. They are professional and are always quick to respond if our tenants have an issue. Trupti is a true star - always helpful and quick to find a solution to any problem. She goes above and beyond …

Donna · 8 October 2021

Agent replied · 18 October 2023

Thanks Donna for your nice review, I know Trupti was very happy to read it.

5/5

Google

Always responsive and friendly. Professional and available for any issues. Alex Hubbard has been taking care of us since day 1 and I can confirm he's a professional and very friendly agent. Everything smooth and no complaints at all so far.

Alberto · 23 March 2022

Agent replied · 18 October 2023

Thanks Alberto, thats great to hear.

5/5

Google

Have used CW on my last 2 property purchases and have nothing but good things to say about their service. They look after you from start to finish, always keeping you informed of developments. Both Danny and Magdalena were first class

Paul · 23 March 2022

Agent replied · 18 October 2023

Thank you Paul, a pleasure to have helped you secure your dream family home!

5/5

Google

Danny and all the team were fantastic at supporting us throughout our property search, and despite the long journey we got the best outcome, and that was only possible because of their dedication and customer service! Would not hesitate to recommend CW!

Kate · 23 March 2025

Agent replied · 26 August 2024

Hi Kate, thank you so much for the lovely comments, you bought such a beautiful home.

5/5

Google

We are so happy with the response time, politeness, kindness and professionalism Trupti has shown us! We have been renting since December and each query we have she has been quick to respond to us and try to get issues dealt with. Thank you Trupti xx

Vicky · 23 March 2021

Agent replied · 18 October 2023

Dear Vicky, a big thank you for your nice words. We do all we can to help people move in these trying times.

5/5

Google

Charter Whyman were great to work with over the last few months of our sale and purchase. From the early inquiries and our valuation/listing to the completion. A special mention to Magdalena who managed to keep us informed at all stages of …

Paul · 8 October 2021

Agent replied · 18 October 2023

Thanks so much for the review Paul and we all wish you the best in your new home.

5/5

Google

We moved from Hackney to Letchworth and received an excellent service from Charter Whyman as first time buyers. Magdalena was an absolute dream to work with communicating with the seller and chivvying along solicitors. We are loving our new home!

Sam · 23 March 2022

Agent replied · 18 October 2023

Sam, thats great to hear and we wish you all the best. Thanks for the nice review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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