Charter Whyman Letchworth reviews in Letchworth Garden City

★★★★★ 5/5

Facebook

Charter and Whyman were extremely helpful through the whole process of buying our house. They were always very quick to reply to emails and calls. Notable shoutout to Danny, Andrew and Johnathon whose communication throughout made the process as seamless as it could be through difficult times.

Charlotte · 2 April 2020

★★★★★ 5/5

Google

We purchased through Jonathan at Charter Whyman. Brilliant throughout the process, very approachable and clear with us throughout what was sometimes a more complex purchase!

Jack · 24 August 2025

★★★★★ 5/5

Google

Charter Whyman dealt with both our sale and purchase. All the staff are friendly, helpful and very professional. We were particularly impressed with Simon at the valuation stage of selling our house. He was professional and didn’t give any pressurised sales pitch. Overall Charter Whyman helped us to move swiftly in a long chain and were ready to assist as required.

S · 28 August 2020

★★★★★ 5/5

Google

Charter Whyman dealt with both our sale and purchase. All the staff are friendly, helpful and very professional. We were particularly impressed with Simon at the valuation stage of selling our house. He was professional and didn’t give any pressurised sales pitch. Overall Charter Whyman helped us to move swiftly in a long chain and were ready to assist as required.

S · 5 July 2020

★★★★★ 5/5

Google

Overall great! We were quite pressed with time to find a flat and things went quickly. I stress a lot about things in general so emailed Charter Whyman a lot with questions... and everyone I met, Salim and Trupti, were really nice and reassuring. We are now all moved in and comfortable 😊PositiveResponsiveness, Quality, Professionalism

Marion · 28 August 2021

★★★★★ 5/5

Google

Fantastic service from Danny - he gave us a viewing of a property and we were blown away by how knowledgable and transparent he was. His communication was clear and prompt, and I hope we can deal with Charter Whyman again in the future!

Jack · 6 January 2023

★★★★★ 5/5

Google

I have dealt with the Rentals division of Charter Whyman for nearly 2 years and cannot speak highly enough about their service and attention to detail. Since the first occupant in my property I have received rental payments on time, regular updates and immediate attention to any of the Tenants concerns. Manager Salim and property manager Trupti are always available to answer any questions and I recommend this service to other Landlords seeking a professional property management service

Peter · 5 July 2022

★★★★★ 5/5

Google

Used Charter Whyman to purchase or first property and they were so helpful. Every step of the way they answered all of our questions and took care of everything we could have asked for. Will definitely use them when we sell in future.

Mikel · 9 August 2022

★★★★★ 5/5

Google

Magdalena was simply superb from start to finish throughout the process, an utter credit to CW and a pleasure to have been in contact with. Thank you!

Jackson · 5 July 2022

★★★★★ 5/5

Facebook

The processes chosen by charter Whyman resulted in a very quick offer . What should have been a very easy process , turned into a saga , the ‘sales processing ‘ team ably solved all problems both those the expected and unexpected. Excellent team and thank yoy

Sue · 26 November 2021

★★★★★ 5/5

Google

Excellent service always from the Charter Whyman team. Trusted and all over the details. Thank you.

Rach · 24 August 2025

★★★★★ 5/5

Google

After being treating exceptionally badly by another Estate Agent, Charter Whyman came to the rescue and we secured another rental property quickly and efficiently. Since then, Trupti has come on board and taken over the inspections and management of the property. She is very quick and efficient to respond to any queries, and is very pleasant and convivial to deal with. A new longer lease (at her suggestion) has just been drawn up and agreed well in advance, allowing us the chance to relax for the coming year or so.PositiveResponsiveness, Quality, Professionalism, Value

Moira · 28 August 2021

★★★★★ 5/5

Google

Bought my first home through Charter Whyman. From the initial viewing through to the final completion they were fantastic. They always insured quick responses and were so informative. Would definitely look to buy through them again in the future. Thank you very much, I love my new home.PositiveResponsiveness

Bessie · 28 August 2021

★★★★★ 5/5

Google

This was my first time renting out my apartment in Letchworth and from the time I first approached Charter Whyman (via whom I originally purchased the property) with a view to letting it out, their support and professionalism have been brilliant. From the manager, Salim who arranged the marketing through to Ines and Trupti who provide the ongoing negotiations and management, I could not find fault nor be better pleased. Prompt, professional responses and consistant situation updates made the whole experience comfortable and pleasant. I also get the impression that they treat the tenant with the same respect and professionalism which makes for a good ongoing and trouble free let. My thanks to them all.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 28 August 2021

★★★★★ 5/5

Google

I was very pleased with the service I received from Charter Whyman. Every member of the team that I encountered was both knowledgeable and helpful. The initial valuation and the progress-chasing/updates were particularly impressive. What's more - and very important during the stressful experience of moving home - they were always quick to answer the phone or deal with enquiries in person. I would wholeheartedly recommend Charter Whyman. They do a great job and do much to make the house moving experience a little less onerous.PositiveResponsiveness, Quality, Professionalism

Edward · 28 August 2021

★★★★★ 5/5

Google

From the first phonecall, to receiving the keys in my hand, the Charter Whyman team have been very professional, helpful and guiding through out. Honest, human and very considerate of our needs, their approach during a challenging time our country faces was utterly brilliant. The balance was always met between great service and keeping up the momentum which is often needed when moving home. I trusted their advice and appreciated their candour. I can not recommend Charter Whyman highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Dan · 28 August 2021

★★★★★ 5/5

Google

We were very happy with the service we received from Charter Whyman. Everyone in the team was great, from valuation to marketing to conveyancing. Simon priced our house well, and it sold within a week to a quality buyer. They followed up with the sales process and were always happy to answer my questions about the progression. Our chain needed to exchange contracts on a certain date, and Andrew did an stellar job of chasing down quite a few loose ends to ensure we met our deadline. From start to finish, everything went smoothly to minimise the stress of a house sale. As far as we are concerned, the Charter Whyman team provide an exceptional service.PositiveResponsiveness, Quality, Professionalism, Value

Rionach · 28 August 2021

★★★★★ 5/5

Google

After being let down by another local estate agent we went with Charter Whyman upon recommendation to sell our house and from the very outset they were professional, knowledgeable, and reassuring about the house selling process. We have met and spoken to many members of their team and everyone has been incredibly helpful and friendly regardless of whether or not they were directly involved in our sale. House selling is highly stressful but Charter Whyman went out of their way to make it as comfortable as possible. We would particularly like to mention the hard work of Magdalena who went above and beyond to help us and without whom we couldn't have made the completion date in the time we did. We cannot thank the team enough for being absolute professionals from beginning to the very end and would strongly recommend anyone selling to use this excellent estate agents.PositiveResponsiveness, Quality, Professionalism

Heather · 28 August 2021

★★★★★ 2/5

Google

However much I would like to commend Charter Whyman on their sleek video and marketing expertise plus keeping me informed of any interest in the property, which is what they are paid to do? Unfortunately, the property must have been over valued to warrant 2 very substantial price drops over an 8 week period. When a buyer was eventually found they appeared to bend over backwards to accommodate his sometimes outrageous demands. Add to the mix Covid, the stamp duty fiasco and waiting for Probate following my husband's death, this 6 month venture into the property market has been the second most stressful and depressing period of my life.

Juliet · 28 August 2021

★★★★★ 5/5

Facebook

CW were excellent from start to finish of our sale, the staff are very amicable and professional. They were constantly in touch on a weekly if not daily basis updating us on progress. I generally am not keen on estate agents but I thought they were excellent and wouldn’t hesitate in using them again.

John · 14 January 2020

★★★★★ 2/5

Google

However much I would like to commend Charter Whyman on their sleek video and marketing expertise plus keeping me informed of any interest in the property, which is what they are paid to do? Unfortunately, the property must have been over valued to warrant 2 very substantial price drops over an 8 week period. When a buyer was eventually found they appeared to bend over backwards to accommodate his sometimes outrageous demands. Add to the mix Covid, the stamp duty fiasco and waiting for Probate following my husband's death, this 6 month venture into the property market has been the second most stressful and depressing period of my life.

Julie · 5 July 2021

★★★★★ 5/5

Google

Great service from the whole team, both in alerting us to a property they thought we would like (we did!) and then selling our house, quickly, twice (first sale fell through during lockdown). CW were clear and straightforward about their pricing recommendations, and while we put our house on at a lower price than we had originally wanted, it sold very quickly both times. CW pride themselves in their ability to ‘make chains’ and this is exactly how it worked for us, as we bought and sold with them. This made life easier during the ups and downs of our own sale, as they had a good relationship with our vendor. Great staff, very responsive, professional but friendly and very welcoming of any questions at any stage of the process. Also, good housing stock, and good office location. Thanks everyone!

Aidan · 5 July 2021

★★★★★ 5/5

Google

Provided a professional service throughout. Nothing was to much trouble and Magdalena overseeing the sale progression was very helpful and supportive. I would highly recommend Charter Whyman to anyone who may be looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value

Julian · 28 August 2022

★★★★★ 5/5

Google

The best estate agents I have come across. They were helpful, professional and knowledgeable throughout the whole process of our purchase. Would recommend and will be using them whenever we come to make our next house move!

Naomi · 7 November 2022